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"I liked that the front desk helped me to transport my luggage to Osaka. And also there's laundry / dry cleaning pick up and they will drop off in your room after. Thank you!"

"Great service"

"This hotel was great! Very clean and staff very helpful. They drop off clean towels outside your door daily without asking for them if you put on the “ do not disturb” which is amazing. The location is in the middle of the Shinjuku life yet hotel is quiet. The city view is very nice and the size is comfortable even if small it is made efficiently. "

"Good"

"Excellent service and professional staff"

"Property us absolutrly wonderful. We stayes a total of 11 days in various hotels while exploring different areas of Japan. On our final day we elected this one due to it being right next to the airport. When we got there i wish i had stayed longer. A wealth of shops and restaurants. Amazing and beautiful hotel lobby and room. It was a plus that it was connected to the airport but you would never tell ilto be honest. 5 out 5 stars all day everyday."

"Love it "

"Excellent! "

"We chose to stay here for 1 night as we arrived late at night and unfamiliar with Japan. So glad we chose to stay there. The room was quiet, clean, & spacious. Breakfast downstairs was convenient to start the day. The amenities were good. "