Cleanliness standards

Reviews of The Lodhi - A member of The Leading Hotels Of The World

5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 298 reviews" "
Rating 8 - Good. 41 out of 298 reviews" "
Rating 6 - Okay. 19 out of 298 reviews" "
Rating 4 - Poor. 2 out of 298 reviews" "
Rating 2 - Terrible. 9 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Aditya

Liked: Cleanliness, property conditions & facilities
Great experience cud be slightly better in in room assistance . Takes forever for someone to pick the intercom and get service done. In room was food good
Stayed 1 night in Apr 2024

10/10 Excellent

JITENDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good amenities and excellent service. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and a lovey place to use as a base for Delhi
Stayed 3 nights in Mar 2024
Response from Abhimanyu Lodha on 17 Mar 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Abhimanyu Lodha on 17 Mar 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Siarah, London

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful luxury hotel well situated in Delhi. Great service & stunning room!
Stayed 2 nights in Mar 2024
Response from Abhimanyu Lodha on 17 Mar 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever stayed. Rooms featured plunge pools.
Stayed 1 night in Mar 2024
Response from Abhimanyu Lodha on 17 Mar 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Victoria

Stayed 6 nights in Feb 2024

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Abhimanyu Lodha on 21 Feb 2024
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Shaheen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Abhimanyu Lodha on 11 Feb 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Abhimanyu Lodha on 23 Jan 2024
Dear Guest, We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

6/10 Okay

seth

Business traveller
Room was very noisy. Traffic noise and HVAC system were quite loud. Wait staff at Elan were slow and inattentive
Stayed 4 nights in Jan 2024
Response from Abhimanyu Lodha on 16 Jan 2024
Dear Guest,Thank you so much for taking the time to share feedback regarding your stay at The Lodhi, New Delhi. My team and I are deeply concerned that your experience at the hotel was less than satisfactory – please accept my sincere apologies.It is truly unfortunate that we were not able to provide you with the experience that we should have. We do recognise that at times we make mistakes, and it is important that we learn from these mistakes in order to continuously improve.The feedback and observations shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. I do hope that travels bring you back to our hotel and we have another opportunity to look after you. Please do write to me at generalmanager@thelodhi.com when you are expected to travel next and I shall personally ensure you have a flawless stay with us. The team at the hotel and I would like to be able to welcome you back to The Lodhi, New Delhi in order to show case the levels of service that you rightfully expect from us.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Abhimanyu Lodha on 18 Dec 2023
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Abhimanyu Lodha on 18 Dec 2023
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Oasis from the noise and hustle of Delhi
Stayed 2 nights in Dec 2023
Response from Abhimanyu on 13 Dec 2023
Dear Guest, I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Abhimanyu Lodha on 8 Feb 2024
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Abhimanyu on 13 Dec 2023
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great service.
Stayed 2 nights in Nov 2023
Response from Abhimanyu on 20 Nov 2023
Dear Guest, Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on XYZ.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delhi stay
Great hotel with a lovely pool
Stayed 1 night in Oct 2023
Response from Abhimanyu on 20 Nov 2023
Dear Guest, Thank you so much for having chosen The Lodhi, New Delhi for your stay and for highlighting the pleasant experience you had with us through such an amazing review on the Trip Advisor.Your review has been shared with the team and they are overjoyed to know that their hard work has been recognized and appreciated. Your praise of the team means a lot to me and all of us.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great! Better than expected! Service excelente! I will come back Thanks for a great staying in Delhi
Stayed 4 nights in Oct 2023
Response from Abhimanyu on 20 Nov 2023
Dear Guest,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us at The Lodhi, New Delhi and thank you for sparing your valuable time to review us on Trip Advisor. We are delighted to know that the services and facilities offered at the hotel exceeded your expectations.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards, Abhimanyu Singh LodhaGeneral Manager

2/10 Terrible

Shubhamkar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Downgrading room category without consent
I booked Garden terrace room . Was downgraded to a normal room without garden terrace and was argued by front desk staff who said 6B is a garden terrace room . Just very rude reception staff , have stayed here for many occasions but this is the lowest I experienced
6B
Stayed 1 night in Oct 2023
Response from Abhimanyu on 22 Nov 2023
Dear Guest,It was a pleasure to have you stay with us. Thank you for sharing your detailed observations with me. Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations.The feedback shared by you were discussed in detail with the team, and I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness and overall service delivery processes.I would request you to not let this incident mar your overall impression of our hotel and it’s services and provide us with another opportunity to make amends. I am confident that we will be able to demonstrate significant improvements during your future visits. The team and I look forward to welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Vikash, Cliffside Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Best hotel in Delhi. Rooms are very spacious and clean. Excellent service. Each and every staff makes sure that your stay is comfortable and memorable. Highly recommended.
Stayed 3 nights in Sep 2023
Response from Abhimanyu Lodha on 11 Sept 2023
Dear Mr. Haritwal,Greetings from The Lodhi, New Delhi.Thank you for sharing your generous feedback about your stay with us at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.At The Lodhi, we are committed to exceeding our guest’s expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again at The Lodhi, New Delhi and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 Excellent

Reema

Stayed 7 nights in May 2023
Response from Abhimanyu Lodha on 13 Sept 2023
Dear Ms. Patel,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind property in the area while specifically looking for a plunge pool in a suite with luxury, quiet and serene time with family. Glad to mention that this property checked each and every bullet point I desired during my stay. Harshita from reception checked us in and escorted to room. The team effort of house keeping and front really made us feel welcomed for our special occasion of a birthday celebration. Amit, believe a Sr. Manager from front again, I call him the miracle person, raised always to the challenge of special requests. Sunil, Sanjay, Jagdish and so many more from House keeping - cant say thanks enough to all of you. Purshotam a special thanks to you. Only department that lacked the luster was F&B, the restaurant in the breakfast with extremely limited offerings with an excuse that they are not offering the full due to lack of capacity. Believe that's not my fault as a customer and felt short. Will definitely recommend this property to anyone and will visit again as a part of my bi annual India visit ritual. Cheers Lodhi Team
Stayed 1 night in Aug 2023
Response from Abhimanyu Lodha on 11 Sept 2023
Dear Guest, Greetings from The Lodhi, New Delhi.I thank you for sparing your valuable time to share your experience with us and for choosing us to celebrate your special occasion.We are happy to know that you enjoyed your stay with us and most of the facilities and services offered to you at the hotel exceeded your expectations.We are grateful for your kind words of appreciation for Harshita, Amit, Sunil, Sanjay, Jagdish, Purushottam and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated. Your praise of the team means a lot to me and to all of us.It is motivation from discerning patrons such as you that encourages us to give our best. It has also been our utmost focus at the Lodhi, New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.Additionally, the feedback shared by you with regards to your experience at Elan was discussed in detail with the concerned team. Please accept my heartfelt apologies for the discomfort and inconvenience faced by you. I have personally ensured that corrective measures are put in place to avoid a reoccurrence of such incidents in the future and focus on improving our knowledge base, attentiveness, and overall service delivery processes.Insights from our guests are most precious to us as this helps us in our endeavour to continuously progress and meet guest expectations - to this effect, I must thank you for taking the effort and time to write and share your feedback with us.My team joins me in congratulating you and wish you the very best for the years to come.We look forward to the pleasure of seeing you at The Lodhi, New Delhi and creating many more such memories for you. Warm regards, Abhimanyu Singh Lodha General ManagerThe Lodhi, New Delhi

10/10 Excellent

Masaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Abhimanyu Lodha on 13 Sept 2023
Dear Mr. Mikami,Greetings from The Lodhi, New Delhi.We thank you for sparing your valuable time and reviewing us on Expedia.We are delighted to know that the facilities and services offered at The Lodhi, New Delhi exceeded your expectations.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi New Delhi to provide our valued guests with personalized service that meets high standards of hospitality.It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in New Delhi.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 Excellent

Besma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Highly recommended
Stayed 2 nights in Aug 2023
Response from Abhimanyu Lodha on 1 Sept 2023
Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Delhi is a crazy frenetic city. The Lodhi provides a moment of zen and quietness and is the perfect place to unwind and indulge. It’s very private and elegant.
Stayed 3 nights in Jul 2023
Response from Abhimanyu Lodha on 1 Sept 2023
Dear Guest, Greetings from The Lodhi, New Delhi.I wish to express my sincere gratitude for the wonderful review you have written about the hotel and am delighted that you were thoroughly impressed with the services offered.It feels so special to receive such feedback from our guests. The Lodhi, New Delhi offers relaxing ambience coupled with world-class amenities, bespoke facilities and an excellent opportunity to relax and unwind in tranquil surroundings away from the hustle bustle of the city.Many thanks again for taking the time to write the review. My team and I look forward to the pleasure of welcoming you back in the not too distant future.Warm regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Asher

Stayed 1 night in Jun 2023

10/10 Excellent

Suresh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Experienced the incredible Indian hospitality. Excellent food Excellent service very friendly staff they address you by your name from the very first day make you feel you are the most important guest Amazing house cleaning staff. Some of the outstanding staff include Sunil in housekeeping and shaliendar in the restaurant rate it above 5 star service
Stayed 4 nights in May 2023
Response from Abhimanyu on 27 Jun 2023
Dear Mr. Khemlani,Greetings from The Lodhi, New Delhi.It was a pleasure having you stay with us and thank you for taking the time to write such an excellent feedback regarding your experience at The Lodhi, New Delhi.We are grateful for your kind words of appreciation for our heartfelt hospitality and culinary offerings. It gives us great pride that our guests leave the hotel with nothing but all praises about our hotel, overall facilities, modern and comfortable room and an incomparable hospitality.Thank you for graciously naming Sunil, Shailendra, and the entire team. Your feedback has been shared with them and they are overjoyed to know that their good work has been recognized and appreciated.It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at The Lodhi, New Delhi to provide our valued guests with personalized heartfelt service that meets high standards of hospitality.We are delighted to have you as an ambassador of the hotel. The team and I look forward to the pleasure of seeing you again and creating many more wonderful memories for you.Warm regards,Abhimanyu Singh LodhaGeneral ManagerThe Lodhi, New Delhi

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, very clean.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Harsha

Stayed 1 night in Feb 2023

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service
I was put on the 1st floor with a balcony with no view, when I asked for a room change or upgrade as per Expedia VIP- services, I was told a room upgrade is available but I have to pay for it
Stayed 2 nights in Jan 2023

10/10 Excellent

Lorena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had an absolutely amazing stay. The staff was attentive and exceptionally helpful.
Stayed 2 nights in Jan 2023
Response from GMTheLodhi on 30 Jan 2023
Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi. Our team endeavours to go beyond the call of duty and leaves no stone unturned in ensuring that we create memorable experiences for our guests. Our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back. Kindest Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

ANGELA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Simeon, Dupont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely incredible staff. dining room with perfectly selected local cuisine. can't recommend enough
Stayed 3 nights in Dec 2022
Response from GMTheLodhi on 12 Dec 2022
Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back.Warm Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at the Lodhi. Check in and check out were seamless. The staff were all so friendly and professional. A special shoutout to the Elan staff, who made our stay so special. They brought out all these extras for us, pastries, fruit, and even miniature versions of Indian dishes on their menu just because we wanted to try them but were too full to order a full plate. They really made an effort to share their culinary culture. Our suite was just as pictured, the balcony and private pool were amazing. The toiletries were top notch. The gym was so well stocked, like a commercial gym with lots of weight and functional equipment. We had an great stay and would stay here next time we are in Delhi! 10/10 for everything!
Response from GMTheLodhi on 7 Dec 2022
Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our commitment is further fueled by generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back during your next visit to the capital. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

louis

Liked: Cleanliness, staff & service
Hotels more than five star it is amazing I would strongly recommend if you were going to stay in New Delhi this is the place
Stayed 1 night in Nov 2022
Response from GMTheLodhi on 18 Nov 2022
Dear Guest,Thank you for choosing to stay with us at The Lodhi, New Delhi.We are truly grateful for your wonderful review and recommendation.We go to great lengths to create exceptional experiences and lasting memories for our guests, and our committment is further fueled with generous expressions of warmth and appreciation, such as these. We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Kim

Stayed 4 nights in Oct 2022
Response from GMTheLodhi on 7 Dec 2022
Dear Guest,Thank you for choosing The Lodhi, New Delhi.It is a delight to know you had an excellent experience with us; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service.We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Nikita

Stayed 1 night in Oct 2022
Response from GMTheLodhi on 7 Dec 2022
Dear Guest,Thank you for choosing The Lodhi, New Delhi.It is a delight to know you had an excellent experience with us; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service.We look forward to the pleasure of welcoming you back. Warm Regards,Abhimanyu Singh LodhaGeneral Manager

10/10 Excellent

Adele Shannon

Stayed 3 nights in Jun 2022
Response from GMTheLodhi on 14 Sept 2022
Dear Guest,Thank you for your feedback. At The Lodhi, we go to great lengths to ensure our hospitality is warm, efficient and discreet, and it is truly a pleasure to receive such recognition from our patrons.We await the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager

6/10 Okay

santosh kumar

Stayed 1 night in Feb 2022
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,We are concerned to know that you did not enjoy your experience at The Lodhi and we apologize for being unable to meet our self-set bar of differentiated hospitality.We certainly value your feedback as it helps us introspect, learn, evolve and ameliorate our service offering. We are constantly working on ironing out any imperfections; kindly give us another opportunity to showcase our improvements.We look forward to welcoming you back.Kindest Regards,Rajesh NambyGeneral Manager

2/10 Terrible

Morningstarr R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,We sincerely regret the inconvenience and apologize for being unable to meet our self-set bar of differentiated hospitality.We certainly value your feedback as it helps us introspect, learn, evolve and ameliorate our service offering. We are constantly working on ironing out any imperfections; kindly give us another opportunity to showcase our improvements.We do look forward to welcoming you back.Kindest Regards,Rajesh NambyGeneral Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,Thank you for your feedback. At The Lodhi, we go to great lengths to ensure our hospitality is warm, efficient and discreet, and it is truly a pleasure to receive such recognition from our patrons.We await the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,Thank you for your feedback. At The Lodhi, we go to great lengths to ensure our hospitality is warm, efficient and discreet, and it is truly a pleasure to receive such recognition from our patrons.We await the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager

8/10 Good

SUNIL

Stayed 1 night in Mar 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,Thank you ever so much for your continued patronage.At The Lodhi, we go to great lengths to create exceptional experiences for guests, and our commitment is further fueled with generous expressions of warmth and appreciation, such as these. The entire team looks forward to the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager

10/10 Excellent

Fanni

Business traveller
Liked: Cleanliness, staff & service, room comfort
A gem in the center of Delhi
Beautiful facilities and lovey service. Some of the building structures need renovation and maintenance
Stayed 2 nights in Mar 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,The Lodhi strives to ensure no stone is unturned when it comes to creating distinguished experiences for our guests, and we are truly pleased to learn that you had an excellent stay with us. Thank you for your delightful feedback.We eagerly look forward to welcoming you back at The Lodhi. Kindest Regards,Rajesh NambyGeneral Manager

2/10 Terrible

RAJESH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER GO HERE IN SUMMERS
While the room was great, it was FULL OF MOSQUITOES. I called the pest guy TWICE and the room was full of mosquitoes. I couldn't even use the pool properly. Rs 18k down the drain.
Stayed 1 night in Mar 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,We sincerely regret the inconvenience and apologize for being unable to meet our self-set bar of differentiated hospitality.We certainly value your feedback as it helps us introspect, learn, evolve and ameliorate our service offering. We are constantly working on ironing out any imperfections; kindly give us another opportunity to showcase our improvements.We do look forward to welcoming you back.Kindest Regards,Rajesh NambyGeneral Manager

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from GMTheLodhi on 8 Sept 2022
Dear Guest,Thank you for choosing The Lodhi, New Delhi.It is a delight to know you had an excellent experience with us; a sense that we try to extend to each of our patrons through our distinctive offerings and warm service.We look forward to the pleasure of welcoming you back. Kindest Regards,Rajesh NambyGeneral Manager