Front of property – evening/night

Reviews of The Claridges New Delhi

5 out of 5
The Claridges New Delhi
12 Dr APJ Abdul Kalam Road, (Formerly known as Aurangzeb Road), New Delhi, National Capital Territory of Delhi

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 836 reviews" "
Rating 8 - Good. 222 out of 836 reviews" "
Rating 6 - Okay. 74 out of 836 reviews" "
Rating 4 - Poor. 29 out of 836 reviews" "
Rating 2 - Terrible. 17 out of 836 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arvinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC’s were not effective and did not cool the room. The toilet water faucet was not approachable conveniently. Some of the breakfast items were cold I never recd any VIP access benefits inspite of my asking
Stayed 2 nights in Mar 2024
Response from Soni on 24 Mar 2024
Dear Arvinder,I thank you for your feedback and am truly sorry to hear about the inconvenience caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect in our normal standards of service.I would like to assure you that I shall personally look into all the points mentioned by you.Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff is attentive and the room was absolutely beautiful.
Stayed 1 night in Mar 2024
Response from Soni on 15 Mar 2024
Dear Karina,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel.
Stayed 2 nights in Mar 2024
Response from Soni on 15 Mar 2024
Dear Keith,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not the property but it’s the staff that made me give it 5 stars. Property gives a very old and rich vibes. We got upgraded to a suite and the room was wonderful. The bed was not long enough for me (6’2) but didn’t matter a lot. Food was very tasty. Will come back again
Stayed 2 nights in Feb 2024
Response from Soni on 7 Mar 2024
Dear Varun,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Robert, tinbeerwah

Liked: Cleanliness
Gorgeous classy classic hotel. Old world top service. Lots of restaurants. Very comfortable rooms.
Stayed 2 nights in Feb 2024
Response from Soni on 7 Mar 2024
Dear Robert,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Neha

Stayed 1 night in Feb 2024
Response from Soni on 24 Mar 2024
Dear Neha,Many sincere thanks for your kind rating. I am very happy to understand that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Soni on 20 Feb 2024
Dear Deepak,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Kehfei

Stayed 1 night in Feb 2024
Response from Soni on 24 Mar 2024
Dear Kehfei,Many sincere thanks for your kind rating. I am very happy to understand that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel with an old style feel. Disappointingly the heritage rooms have no view to speak of. Bar is expensive
Stayed 3 nights in Feb 2024
Response from Soni on 20 Feb 2024
Dear Darren,Thank you very much for your valuable feedback, as we really appreciate you took some time to share your opinion. We have noted your comments and will ensure that the bar menu is reviewed once again.Thank you for letting us know and we look forward to welcome you back again.Best regards,Soni MittalDirector of Rooms Division

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with excellent choices of multiple restaurants and bars and one club
Stayed 2 nights in Feb 2024
Response from Soni on 20 Feb 2024
Dear Ashish,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

8/10 Good

Deo, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Jan 2024
Response from Soni on 7 Feb 2024
Dear Deo,Many sincere thanks for your kind review. I am very happy to learn that our services made a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

KUMAR

Stayed 2 nights in Jan 2024
Response from Soni on 24 Mar 2024
Dear Kumar,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from Soni on 24 Jan 2024
Dear Rebecca,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Malini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very professional and courteous, staff was extremely accommodating and our stay was wonderful!
Stayed 5 nights in Dec 2023
Response from Soni on 17 Jan 2024
Dear Malini,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service!
Stayed 1 night in Dec 2023
Response from Soni on 30 Dec 2023
Dear Arun,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

2/10 Terrible

Una

Stayed 1 night in Dec 2023
Response from Soni on 30 Dec 2023
Dear Una,I regret to understand that you did not find the hotel as per the standards and apologize for any inconvenience that was caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.I would very much like to get more insight on your feedback so that we can ensure that we work on our shortcomings, therefore may I kindly request you to please contact me directly on soni.mittal@claridges.com as per your convenience.Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, the staff are all so accommodating and cannot do enough for you. The room was amazing, having newly been renovated. 5/5 for the Claridges in all areas.
Stayed 2 nights in Dec 2023
Response from Soni on 19 Dec 2023
Dear Alex,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Soni MittalDirector of Rooms Division

10/10 Excellent

Nick

Stayed 4 nights in Dec 2023
Response from Himanshu Kumar on 14 Dec 2023
Dear Nick,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

6/10 Okay

NIMISH

Stayed 1 night in Dec 2023
Response from Himanshu Kumar on 14 Dec 2023
Dear Nimish,I thank you for your feedback and am truly sorry to hear about the inconvenience caused to you.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.We would very much like the opportunity to discuss the points further, therefore can I kindly ask you, to contact me directly on himanshu.kumar@claridges.com as I would be delighted to hear from you, at your convenience.Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Rajeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Dec 2023
Response from Himanshu Kumar on 5 Dec 2023
Dear Rajeev,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Himanshu Kumar on 5 Dec 2023
Dear Rita,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2023
Response from Himanshu Kumar on 5 Dec 2023
Dear Grace,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Ramit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property that’s service oriented.
Stayed 1 night in Nov 2023
Response from Himanshu Kumar on 5 Dec 2023
Dear Ramit,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful colonial style hotel in the quiet and safe Lutyens district of New Delhi. The staff are very friendly and helpful. The room was spacious and the bed was very comfortable.
Stayed 1 night in Nov 2023
Response from Himanshu Kumar on 5 Dec 2023
Dear Nigel,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Kerstin

Stayed 3 nights in Nov 2023
Response from Himanshu Kumar on 24 Nov 2023
Dear Kerstin,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious without ostentatious. Excellent friendly service.
Stayed 2 nights in Nov 2023
Response from Himanshu Kumar on 13 Nov 2023
Dear Richard,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service, beautiful and charming hotel
Stayed 2 nights in Oct 2023
Response from Himanshu Kumar on 2 Nov 2023
Dear Steve,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. When we arrived late at night I was not feeling well and asked about seeing a local doctor. They offered to have a doctor come to the hotel the next morning and see me in our room. Doctor arrived on time the next morning, prescribed some medications which he had delivered to the hotel within an hour. Amazing. I can't thank you enought.
Stayed 3 nights in Oct 2023
Response from Himanshu Kumar on 2 Nov 2023
Dear Michael,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. I also hope that you are feeling much better now.Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay except for the very noisy parties on both night of my stay which made it impossible to sleep
Stayed 2 nights in Sep 2023
Response from Himanshu Kumar on 26 Sept 2023
Dear Joanne,I thank you for your feedback and happy to understand that you had a wonderful stay. I am however truly sorry to hear about the inconvenience caused to you because of the party noise.Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service.I would like to assure you that we are already working towards rectifying this issue. I would also request you to give me and my team another chance to serve you. Kind regards,Himanshu KumarHotel Manager

8/10 Good

edmundo

Stayed 3 nights in Sep 2023
Response from Himanshu Kumar on 27 Oct 2023
Dear Edmundo,Thank you very much for your rating, as we really appreciate you took some time to share your opinion. Please do let us know if we can make any improvements to make the hotel excellent.We look forward to welcome you back again.Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

RAMESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at The Claridges Hotel Delhi India
The check in was very good as was the stay and check out. In particular was Ritesh at the front desk who was very helpful.
Stayed 2 nights in Sep 2023
Response from Himanshu Kumar on 27 Oct 2023
Dear Ramesh,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. We are very fortunate to have Ritesh in our team and I shall personally convey your compliments to him.Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

piyush

Stayed 1 night in Sep 2023
Response from Himanshu Kumar on 27 Oct 2023
Dear Piyush,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

2/10 Terrible

Anita

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud & Rude....unless you are white.
There is a club in this hotel that is very loud. When I checked in I asked for a quiet room. My white colleague did the same & he received a q"quiet" room, I did not. Every morning when we checked in for breakfast (providing our separate room numbers), I was always asked (while eating with my colleague) "Are you staying at the hotel?" Staff literally watched me struggle with my luggage & provided no assistance. Also under a lot of construction, which is good becasue the bathrooms are moldy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Amita

Stayed 1 night in Jun 2023
Response from Himanshu Kumar on 23 Jul 2023
Dear Amita,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Fiona, New Malden

Stayed 1 night in Jun 2023
Response from Himanshu Kumar on 23 Jul 2023
Dear Fiona,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Paramvir

Stayed 2 nights in Jun 2023
Response from Himanshu Kumar on 28 Jun 2023
Dear Paramvir,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Shafiq Ullah

Stayed 1 night in Jun 2023
Response from Himanshu Kumar on 19 Jun 2023
Dear Shafiq Ullah,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Himanshu Kumar on 19 Jun 2023
Dear Jeffrey,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

John

Stayed 3 nights in May 2023
Response from Himanshu Kumar on 29 May 2023
Dear John,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,Himanshu KumarHotel Manager

6/10 Okay

Heta

Stayed 2 nights in May 2023
Response from Himanshu Kumar on 29 May 2023
Dear Heta,I thank you for your time and valuable feedback.We would very much like to take this opportunity to discuss your feedback in detail in order to change your impression about the product and the services.Request you to kindly contact us so that we can understand and deliver as per your expectations.Kind regards,Himanshu KumarHotel Manager

10/10 Excellent

Jules

Stayed 2 nights in Apr 2023
Response from Himanshu on 26 May 2023
Dear Jules,Many sincere thanks for your kind review and recommendation. I am very happy to understand that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind Regards,Himanshu KumarHotel Manager

10/10 Excellent

logan

Stayed 3 nights in Mar 2023
Response from Himanshu on 26 May 2023
Dear Logan,Many sincere thanks for your kind review and recommendation. I am very happy to understand that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind Regards,Himanshu KumarHotel Manager

10/10 Excellent

Neil

Stayed 3 nights in Mar 2023
Response from Himanshu on 26 May 2023
Dear Neil,Many sincere thanks for your kind review and recommendation. I am very happy to understand that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind Regards,Himanshu KumarHotel Manager

10/10 Excellent

Annick

Stayed 2 nights in Mar 2023
Response from Himanshu on 26 May 2023
Dear Annick,Many sincere thanks for your kind review and recommendation. I am very happy to understand that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind Regards,Himanshu KumarHotel Manager

10/10 Excellent

Annick

Stayed 2 nights in Mar 2023
Response from Himanshu Kumar on 24 Mar 2023
Dear Annick,Many sincere thanks for your kind rating. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Best RegardsHimanshu KumarHotel Manager

8/10 Good

Abhijit

Stayed 2 nights in Mar 2023

10/10 Excellent

Ana

Stayed 1 night in Feb 2023
Response from Himanshu Kumar on 11 Mar 2023
Dear Ana, Many sincere thanks for your kind review and thank you for choosing to stay with us We look forward to welcoming you back very soon. Kind regards,

8/10 Good

Shilpa

Stayed 3 nights in Feb 2023

6/10 Okay

Ebrahim

Business traveller
Liked: Cleanliness
The rooms are comfortable and quiet. The shower in the bath not ideal. The "inner restaurant" is dingy and not pleasant. The breakfast bar can be improved. Dining and drinks very expensive. The bedside electrical console is quite odd, and in my room ,difficult to use.
Stayed 3 nights in Feb 2023
Response from Himanshu Kumar on 11 Mar 2023
Dear Ebrahim,I thank you for your feedback and am truly sorry to hear about the inconvenience caused to you. Your feedback for the breakfast counter was taken in to consideration and hence the changes have been made, we now have a new breakfast area which is more elaborate and spacious. This is to further assure you that me and my team will be working upon the other feedback points shared by you.Thank you once again and I hope to welcome you back with us.

10/10 Excellent

Namrata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2023
Response from Himanshu Kumar on 11 Mar 2023
Dear Namrata, Many sincere thanks for your kind review. Thank you for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,