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Reviews of The Ashok

5 out of 5
The Ashok
Diplomatic Enclave 50-b, Chanakayapuri, New Delhi, Delhi N.C.R

Reviews

6.2
Rating 10 - Excellent. 121 out of 582 reviews" "
Rating 8 - Good. 126 out of 582 reviews" "
Rating 6 - Okay. 125 out of 582 reviews" "
Rating 4 - Poor. 94 out of 582 reviews" "
Rating 2 - Terrible. 116 out of 582 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Gurushankar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Apr 2024

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

6/10 Okay

Krishna

Travelled with family
Disliked: Amenities
Not even close to 5 stars. 3 stars at best. The pool doesn’t belong to the hotel, it’s leased, and there is a limit to how many people can access. You also cannot lounge by the pool lounge chairs without a “costume”!
Stayed 1 night in Apr 2024

4/10 Poor

jay

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room infrastructure is terrible
Stayed 1 night in Mar 2024

6/10 Okay

Amit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very old fashioned, bedding is terrible, front staff is nice and courteous but the cleaners were angling for tips etc right from the get go, food is average, location is great.
Stayed 6 nights in Mar 2024

2/10 Terrible

Mrityunjay, Fremont

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old , not well maintained
Stayed 3 nights in Feb 2024

6/10 Okay

Prashant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abhijeet kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Business traveller
Disliked: Amenities, property conditions & facilities
For two days they forgot to clean my room. I didn’t have towels on my bathroom. It takes like five minutes to get hot water. The breakfast is basic. Plus it’s expensive
Stayed 4 nights in Mar 2024

2/10 Terrible

Satwant

Disliked: Amenities
Old towels very bad shape Washroom very bad Very dirty Only lobby looks good
Stayed 1 night in Mar 2024

2/10 Terrible

Surender

Disliked: Cleanliness, staff & service
Absolutely the worst hotel I have ever stayed in. The staff are so rude and slow especially the front desk reception to check in it took over 40 minutes just to check in then they gave us a filthy dirty room that looked like it had never been cleaned. When we complained they reluctantly changed the room which wasn’t any better. This hotel is so old and neglected it looks like they do not complete any maintenance at all. The bathroom was dirty not enough towels were left and the sheets on the bed were dirty. Thankfully we only stayed one night. I will never ever stay at this hotel
Stayed 1 night in Feb 2024

2/10 Terrible

Rajinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Prashant

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Anish

Disliked: Cleanliness, property conditions & facilities
Mold in the bathroom
Stayed 3 nights in Feb 2024

2/10 Terrible

Sukhwinder

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book two rooms and my mother was travelling with us And she is 90 years old. We received only one room. They said they are trying to get me second room. And inform me but I never received a call. I slept on smaller sofa all. We don’t eat even Breakfast and left. Who I can blame Expedia or Hotel management
Stayed 1 night in Feb 2024

2/10 Terrible

Amarnath

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sanjeev

Stayed 2 nights in Dec 2023

4/10 Poor

Tanya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible breakfast buffet
Horrible breakfast buffet. The spread is very limited and not much options. Even the dishes they serve are below average. Moreover, the service during breakfast was also bad.
Stayed 1 night in Dec 2023

10/10 Excellent

Amlan

Liked: Staff & service, property conditions & facilities
Good property with great amenities

8/10 Good

Verified traveller

Business traveller
Lobby is awesome, room is old, the staff needs to smile ,
Stayed 6 nights in Dec 2023

2/10 Terrible

Rakesh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Needs improvement but ok
The property seems nice and grand, however it's is not what is used to be I was told. Probably 3-4star. Some rooms are very old and not kept up properly. Some rooms are better. The bathrooms are not kept up too well in the older rooms. And the newer ones are ok. The housekeeping staff and floor managers are nice , but some of the front desk staff are not so helpful. I think I was given a bad room at first and then the lobby manager was nice enough to upgrade me and the same front desk guy tried to deny me the upgrade. Also they made the mistake of not taking a deposit for extras and I had issues with room service and having to pay immediately on delivery with cash or online. If I can pay that amount of money for the room why would I ditch on paying a simple food bill. Fault of the front desk staff which led to a uneasy situation with friends.
Stayed 1 night in Dec 2023

6/10 Okay

RAJEEV

Disliked: Property conditions & facilities
Housekeeping and in room facilities need to improve.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 3 nights in Dec 2023

2/10 Terrible

Shalini

Stayed 2 nights in Dec 2023

6/10 Okay

Shalini

Business traveller
Rooms need to be clean of dust, thanks
Stayed 1 night in Nov 2023

2/10 Terrible

Prathita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-down and Ill-maintained
Incredibly run-down and ill-maintained. The lights in my bathroom flickered on and off, but when I called to request maintenance no one responded. The in-room safe didn’t work. The remote controlling the lights didn’t work. I was scheduled to stay for a week, but I fled after the first hour.
Stayed 7 nights in Nov 2023

2/10 Terrible

Shubhamkar

Stayed 1 night in Nov 2023

10/10 Excellent

Vikram

Business traveller
Liked: Cleanliness, property conditions & facilities
Really Nice hotel with Very large Spaces
Overall, it is as good as any other 5-star hotel in Delhi. Nice spacious Halls, lobby, walkway & rooms. Everything was excellent except for the room staff who are still in those colonial times, expecting a tip for everything, barging into your room for a tip. Overall, it was a super experience hotel lobby staff was excellent, the food was great, rooms were great. 5 Stars for that.
Stayed 3 nights in Nov 2023

2/10 Terrible

navan, norton shores

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a ripping off hotel , very poor dirty room , nasty. Never never ever again will stay here , too much staff but nobody doing anything. Beds and bathrooms are nasty. 0 star hotel
Stayed 1 night in Oct 2023

8/10 Good

NIRMALJIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Allan

Disliked: Property conditions & facilities
Poor to non existent Wi-Fi, overcrowded dining room to the point of no seats for breakfast, rudimentary bathroom facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Bernadette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disappointed .
Put me in room where WFI did not work . The light kept going out and on. I complained and a man came very rude. He did not fix anything and said it is working. I asked his name he won’t tell. Asked for manager to reception and manager upgraded me. Then I was happy
Stayed 1 night in Oct 2023

4/10 Poor

Virenderpal

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
V singh
Hotel need big time overhaul for the price i paid for I night stay . Some Lights are off , towels and wash clothes are 2-5 years old looks like ancient, washrooms need upgrading , need electrical upgrade 1956 built 5* need upgrading.?
Stayed 1 night in Oct 2023

4/10 Poor

Manickaraj

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and Cleanliness to be drastically improved
Really cleanliness has to be improved a lot. The service at reception desk during check In and check out need an ultimate training session.. at reception desk And break fast room none of the hotel persons replies / greets with smile…
Stayed 1 night in Oct 2023

6/10 Okay

Shabeer

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk very unfriendly and poor response to guest calls . Essential services very poor . Tried to get laundry done for 3 days and every day different excuses .
Stayed 3 nights in Sep 2023

4/10 Poor

Anshu

Business traveller, Travelled with partner
Liked: Amenities
Overall it is an okayish place. There is still room for improvement. I did not like the fact that they did not provide us with NEW shower gels. The executive room was not that big which was a surprise! The wifi is not great, it works but you cannot make a video call. The gym is great! But the only issue I feel is that they want to click a photo of your ID if want to use it. This can be made seamless by different ways. For me, I do not feel safe to allow a staff to click a picture of my passport with their phones.
Stayed 1 night in Sep 2023

10/10 Excellent

Shridevi

Travelled with family and small children, Business traveller
Very comfortable to stay and safe
Stayed 1 night in Sep 2023

8/10 Good

Anupama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pervez

Stayed 4 nights in Sep 2023

10/10 Excellent

Sarjiwan kumar

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Avichal

Stayed 1 night in Aug 2023

8/10 Good

Jagannath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Suresh

Disliked: Cleanliness, property conditions & facilities
Nothing at all
Stayed 1 night in Aug 2023

8/10 Good

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 3 nights in Aug 2023

4/10 Poor

Rajesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location to reach within Delhi Nice food and staff Rooms are not checked well , bathroom hot water not working and they asked me to change the room middle of my stay . Very noisy from neighbors rooms in middle of night and no action taken even after complaining.
Stayed 5 nights in Jul 2023

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unhappy and disappointed customer.
This Hotel is very badly managed. The rooms are below average. Not fit to be a 5 Star. The staff are not responsive at all. They take payment in full at check-in. I can understand why! Overall, I’m very disappointed with my stay at the Ashok. Hotels.com, I did made a complaint to you, but you failed to take any actions. Very disappointed with Hotels.com as well.
Stayed 4 nights in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A colonial hotel that would once be considered "luxury," but is past its prime. Rooms need some upgrading, e.g., broken sink drain stopper not properly fixed. Good location in diplomatic enclave. Door staff refused to call a regular taxi for my airport trip, but forced me to take their own car service which was twice what I paid coming in. Food was acceptable, but not a five-star rating. Restaurant staff needs some training in customer service.
Stayed 2 nights in Jun 2023