Junior Suite (with Airport transfers) | 1 bedroom, premium bedding, minibar, in-room safe
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Reviews of Roseate House

5 out of 5
Roseate House
Plot No. 10, GMR Hospitality District, Indira Gandhi International Airport, New Delhi, Delhi N.C.R

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 527 reviews" "
Rating 8 - Good. 112 out of 527 reviews" "
Rating 6 - Okay. 66 out of 527 reviews" "
Rating 4 - Poor. 28 out of 527 reviews" "
Rating 2 - Terrible. 41 out of 527 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Rohit

Disliked: Amenities, property conditions & facilities
On arriving 1 hour early I was asked to wait some n e checkin starts at 3 there were club rooms available but I was not upgraded was asked to wait or pay for upgrade Also after the wait the room given was a remote corner room with very bad construction site no view Towels were old n brown in colour Food n breakfast optins are limited not a great experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Suren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the bathroom shower space. Is very congested and using the shower makes the water fall onto the other parts of the bathroom.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good. The food service was excellent. We liked the buffet breakfast especially, where Alan served us with the maximum of efficient friendliness. Problems: (1) we tried to communicate with the hotel prior to arrival about a transfer from the airport but got no response to two messages. When we arrived, however, the hotel had sent a vehicle, which resulted in a double-booking, confusion and expense. (2) The wi-if worked only intermittently. (3) The room and taxes were prepaid but were on the bill anyway. They were taken off after I scrutinized the bill and pointed out the error, but it shouldn’t have happened in the first place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gurjot

Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Stayed 1 night in Mar 2024

6/10 Okay

Rishaad

Stayed 1 night in Feb 2024

10/10 Excellent

Gopal

Stayed 1 night in Feb 2024

6/10 Okay

Kunal

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
While it’s very convenient and ideally situated for airport travelers, the property didn’t quite live up to the 5-star standard one would expect. There were things in the room that were broken and were not quite working..transportation communication was horrible and had to wait for quite sometime upon arrival. And upon the check-out when I was being asked how was my stay, I said it was fine but not what I expected. The person didn’t even care to understand what went wrong and what could be improved next time. Overall if anyone is looking for a 5-star stay avoid this property if you can and find other much better properties in the area.
Stayed 3 nights in Feb 2024

8/10 Good

balwinder

Liked: Cleanliness, staff & service, property conditions & facilities
perfect.
Stayed 2 nights in Feb 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with a good design. Way too expensive for the issues we had. The internet went down, breakfast and transportation to the airport were not included. The pool and spa were not operational. They did upgrade me to the “club level” which was nice, but no drinks were included (only tea and coffee). For this price the other hotels in the Aerocity will have a better value.
Stayed 1 night in Feb 2024

10/10 Excellent

ADITYA

Stayed 1 night in Feb 2024

10/10 Excellent

Abhinav

Stayed 1 night in Jan 2024

4/10 Poor

Faiz

Liked: Property conditions & facilities
Disliked: Staff & service
AC not working Complained three times to manager but nothing done I had along flight from Uk Stayed overnight only was tiered so went to sleep room temp was so uncomfortable. But nothing done by management Not even replied or informed me Very poor service

8/10 Good

Sagar

Stayed 1 night in Jan 2024

10/10 Excellent

Tarnveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gunjan

Stayed 1 night in Jan 2024

2/10 Terrible

Hemant

Stayed 1 night in Jan 2024

2/10 Terrible

Amit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and the toilet flushing system was not working correctly. Despite raising this to the attention of staff no action was taken. The AC system didn't work correctly so my room was uncomfortably warm. The staff were rude and charged me for in-room dining at the point of delivery (strange as other 5* hotels normally allow the bills to be settled on check-out). They put me in a room right opposite a construction site so continuous noise all day with no opportunity to rest whatsoever. Needless to say, I will never be booking at this hotel again.
Stayed 2 nights in Jan 2024

2/10 Terrible

Inderbir

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Claire

6/10 Okay

Inderjit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property did not feel well kept. Some of the room functions didn’t work well, eg some lamps did not turn on, and the shower door did not close fully, spraying water into the bathroom. Also noise insulation was lacking, could hear people in the hallway all night…
Stayed 1 night in Jan 2024

10/10 Excellent

Prince Dhruv

Stayed 1 night in Dec 2023

6/10 Okay

Shrestha

Liked: Staff & service
Not 5 star
Definitely not a 5 star. Property is bit old and they don’t use white linen. Definitely not worth the cost paying for stay. There are better 5 star within the area that offer better comfort and cleanliness for same cost.
Stayed 2 nights in Dec 2023

10/10 Excellent

Radhika

Stayed 2 nights in Nov 2023

10/10 Excellent

Armando, Chicago

Stayed 3 nights in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff, clean, comfortable, convenient
Absolutely incredible staff who went above and beyond to help me retrieve a lost passport. Hotel is clean, comfortable and extremely convenient to Delhi Airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Vivek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another delightful stay
Beautiful room, giving a flavor of luxury, fast and courteous staff, bit slow room service though.
Stayed 1 night in Oct 2023

10/10 Excellent

Sah

Liked: Cleanliness, staff & service, property conditions & facilities
Always reliable when I’m passing by Delhi
Stayed 1 night in Oct 2023

10/10 Excellent

Aislinn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Very Comfortable.
Lovely hotel. Very comfortable. The service was fantastic. The location is good being close to the airport, but inside the aerocity, with lots of dining options. It felt very safe and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aislinn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brett

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very chic at an affordable price. Lots of dinning options and 10 minutes from Airport. Staff is professional and cordial. Although I gave stayed thief at least 10- 15 times and have never been offers an upgrade. The gym facilities are terrible!!!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Parth

Stayed 2 nights in Oct 2023

10/10 Excellent

Gurwant

Liked: Property conditions & facilities
I love it
Stayed 1 night in Sep 2023

10/10 Excellent

GURDIAL

Stayed 2 nights in Sep 2023

8/10 Good

Rajiv

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and close to airport. Most of the staff brilliant, needs slight more friendly staff in restaurant ( night team ).
Stayed 1 night in Aug 2023

4/10 Poor

Sneha

Travelled with group
Disliked: Staff & service, amenities
Staff is extremely rude and undertrained. Not worth being called a 5 star and the charges quoted. Property is decent, has little white insects all over because of the big water body in the middle. Over all would not recommend!! Look at something else.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will stay again
Stayed 2 nights in Jul 2023

4/10 Poor

Sushila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
It was not that good I am dissatisfied the ax was not working of my room…. I was so fed up… I clled many times on the reception but no one responded… I left the room and checked out 7 in morning only next day it was so uncomfortable for me to survive
Stayed 1 night in Jul 2023

10/10 Excellent

Rakesh

Stayed 2 nights in Jul 2023

6/10 Okay

Deepika

Travelled with family
Liked: Staff & service
Very average for a 5 star. Rooms are very small and are worn out. Room service is super slow. Limited Breakfasts Buffet options. Overall I am disappointed as it can do a lot better being a 5 star hotel. Hotel Aloft provides way better value for money. Skip this one if you can, totally overpriced and overrated.
Stayed 1 night in Jul 2023

2/10 Terrible

Vijaya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
We were waiting for a flight and needed room for 7 hrs. We were told only 3 people are allowed and May have to pay for 4 th person. We have to argue that no one is staying overnight and they agreed finally. Room smelled like smoke. Have to check in my SLR at the front desk because cameras are not allowed!!! Stayed in hundreds of hotels on all continents and never did that before. Over all very disappointing.
Stayed 1 night in Jul 2023

10/10 Excellent

Sanjana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing the staff was exceptionally polite and helpful great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Amar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Location is great for airport and food was good
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - excellent - excellent
Everything perfect about this hotel
Stayed 1 night in Jul 2023

10/10 Excellent

LAKSHYA

Stayed 1 night in Jul 2023

4/10 Poor

raneesh

Stayed 1 night in Jun 2023

10/10 Excellent

Zeba

Stayed 2 nights in Jun 2023

2/10 Terrible

Ishan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overrated and disappointing hotel experience.
Quite a despicable experience I must say. Here are a few problems that I faced during my stay: - 1. The hotel staff was very cold and not welcoming at all. They were also borderline rude. I had requested for a late checkout the day before, and the staff told me that 1 pm is the latest they could do. I accepted the time but the on the day of the checkout, I got calls every 15 min from the staff asking me to checkout as soon as possible. Upon confronting them about the earlier 1 pm checkout, the staff was very passive aggressive and rude. 2. The rooms ergonomics and layouts don’t make sense. Lack of plug points was a major pet peeve. The plug points are under the table quite far from the bed which is so stupid. 3. No plug points in the bathroom for the blow dryer. You have to use the hair dryer in your room which doesn’t have any mirrors. It doesn’t make sense at all! 4. Lack of drainage in the washroom. All the water, if it were to overflow from the tub, seeps into the bedroom because of the gap underneath the washroom door. 5. The hotel TV has IP channels. There are no HDMI slots in the TV. Minor issue, but issue nonetheless. 5. I recommend that you don’t take the breakfast, high tea and cocktail combo package. The selection is quite pathetic and not the worth the experience at all. Overall, it was quite a disappointment experience especially the hotel staff behaviour. That’s pretty much a clincher which sealed the deal. I will not recommend this hotel.
Stayed 1 night in Jun 2023