Outdoor pool, pool loungers

Reviews of Park Inn by Radisson New Delhi IP Extension

4 out of 5
Park Inn by Radisson New Delhi IP Extension
Plot No. 6A IP Extension, Patparganj, New Delhi, Delhi N.C.R

Reviews

6.6
Rating 10 - Excellent. 17 out of 84 reviews" "
Rating 8 - Good. 19 out of 84 reviews" "
Rating 6 - Okay. 20 out of 84 reviews" "
Rating 4 - Poor. 20 out of 84 reviews" "
Rating 2 - Terrible. 8 out of 84 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but far from all sights. Very inconvenient. Nowhere to walk or enjoy close by. Everything is about 45 minutes to an hour by car. I felt like this was misrepresented by both the hotel and Expedia.
Stayed 2 nights in Feb 2024
Response from Nitin Yadav on 6 Mar 2024
Dear Terry,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the location that need updating.I would like to draw your attention that both Expedia and the property have chosen Google Location and updated the distance and the localities near by. Although due to the traffic conditions at certain intervals same can differ.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!With much appreciation,

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very courteous and helpful. I would like to thank Mr Nitin for his excellent support. I would definitely recommend this. Room facilities are good. Food is tasty. I also used the fitness center and all equipment were operational and in good condition.
Stayed 2 nights in Jan 2024
Response from Nitin Yadav on 16 Jan 2024
Dear Mr. Alok,Greetings of the Day !!Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Nitin YadavFront Office Manager

6/10 Okay

Amol

Stayed 2 nights in Jan 2024
Response from Nitin Yadav on 16 Jan 2024
Dear Mr. Amol,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!With much appreciation,Nitin YadavFront Office Manager

2/10 Terrible

Goutam

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not worth it One of the worst Radisson hotels
Response from Nitin Yadav on 31 Dec 2023
Dear Mr. Goutam,Greetings of the Day !!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects.I apologize for any inconvenience it may have caused during your stay at the hotel. However we would like you to please elaborate the issue so that a necessary corrective action can be taken in order to enhance the guest experience.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!With much appreciation,Nitin YadavFront Office Manager

4/10 Poor

Goutam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not worth it One of the worst Radisson hotels
Response from Nitin Yadav on 31 Dec 2023
Dear Mr. Goutam,Greetings of the Day !!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects.I apologize for any inconvenience it may have caused during your stay at the hotel. However we would like you to please elaborate the issue so that a necessary corrective action can be taken in order to enhance the guest experience.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!With much appreciation,Nitin YadavFront Office Manager

6/10 Okay

Shabeer

Disliked: Cleanliness
Stayed 4 nights in Aug 2023
Response from Nitin Yadav on 2 Nov 2023
Dear Mr. Shabeer,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.I hope that I can convince you to change your mind about another visit to our property. Please reach out to us directly if you would be willing to give us a chance to turn your experience around.It would be such a pleasure to personally welcome you back to our hotel!With much appreciation,

10/10 Excellent

Manu, winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family.
Stayed 1 night in Jul 2023
Response from Nitin Yadav (Front Office Manager) on 30 Jul 2023
Dear Mr. Singh,Greetings of the Day !!Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,

2/10 Terrible

Ritesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have every stayed
very dirty hotel, full of mosquito, poor breakfast they serve old bad food. service is pathetic. Not rate even 1 star rating.
Stayed 1 night in Jul 2023
Response from Nitin Yadav (Front Office Manager) on 30 Jul 2023
Dear Mr. Sutaria,Greetings of the Day !!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating and services along with food.I apologize for the disruptions which you faced during your stay with us, please be rest assured that the same will be investigated and the feedback will be shared with the concerned workforce and a necessary corrective action will be in place to enhance the guest experience.I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!With much appreciation,

10/10 Excellent

Nilesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Nitin on 4 Jul 2023
Dear Mr. Kumar,,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,

4/10 Poor

Avinash

Stayed 2 nights in May 2023
Response from Nitin Yadav on 23 Jun 2023
Dear Mr. Avinash,Greetings of the Day !!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.I would like to personal conversation as to what went wrong so that we can improve the same and necessary corrective measures can be done.I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!With much appreciation,

10/10 Excellent

Rajni

Stayed 1 night in Apr 2023
Response from Nitin Yadav on 4 Jun 2023
Dear Ms. Rajni,Greetings of the Day !!Thank you for choosing our hotel, and for taking the time to write a review.We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Nitin Yadav on 4 Jun 2023
Dear Mr. Saurabh,Greetings of the Day !!Thank you for choosing our hotel, and for taking the time to write a review.We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 9 nights in Oct 2022
Response from Shalaj Mathur on 22 Oct 2022
Dear Anil,Thank you for taking out time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.It is our constant endeavor to deliver the best. It is the appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.We would like to take this opportunity to apprise you that the hotel is in the process of uplifting its look. Hence very soon the exterior and interiors would have a fresh appearance.On behalf of our entire team at Park Inn by Radisson New Delhi IP Extension, we thank you for your business and we hope to see you again when your travels bring you back to the area.Warm Regards, Park Inn by Radisson New Delhi IP Extension

4/10 Poor

Sumina

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Nothing
Stayed 2 nights in Oct 2022
Response from Shalaj Mathur on 28 Oct 2022
Thank you for taking the time to complete our guest satisfaction survey. I am sorry to not have met your expectations at this instance. On behalf of our entire team at Park Inn by Radisson New Delhi IP Extension, we thank you for your business and we hope to see you again when your travels bring you back to the area!Kind regards, Park Inn by Radisson New Delhi IP Extension

8/10 Good

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Pawan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not worthy
Stayed 1 night in May 2022
Response from Anand Singh on 27 Jun 2022
Dear Pawan, We would like to thank you for taking time to advice of your recent stay at Park Inn by Radisson, IP Extension. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, but we do hope to serve you better. Looking forward to welcome you once again. Kind regards, Anand Singh

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Nice chic hotel in east Delhi. Decor is bit off and staff can be more polite.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and cozy place....away from the main roads and noise pollution. Clean rooms and friendly staff. Food was also good. Special thanks to Mani at front desk for his help and care.
Stayed 2 nights in Apr 2019
Response from Gurpreet on 18 Apr 2019
Dear Guest, Greetings!! Thank you for your valuable feedback , we are thrilled to learn that you had a comfortable stay with us. Looking forward to welcome you again.

8/10 Good

Harjit singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and service
It was good
Stayed 2 nights in Apr 2019
Response from Gurpreet on 18 Apr 2019
Dear Mr. Singh Greetings!! Thank you for your valuable feedback , we are thrilled to learn that you had a comfortable stay with us. Looking forward to welcome you again.

8/10 Good

AUWAL

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Gurpreet Singh on 13 Feb 2019
Dear Sir, Greetings!! Thank you for your valuable feedback , we are thrilled to learn that you had an comfortable stay with us. Looking forward to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The room was in the loacation we wanted, the staff were excellent and helpful and overall the hotel was really nice. The only complaint we had was that as it was January and it was very cold. the room was freezing and there was not heating we were provided with a small electrical heater which was not good enough for the room to warm up. This wasn’t what I’d expect from a 4star hotel. We needed a sleep of comfort as we were very busy during the day. I would stay here again only when it’s hot in India
Stayed 3 nights in Jan 2019
Response from Gurpreet Singh on 13 Feb 2019
Dear Sir, Thank you for your valuable feedback , we have noted your points and have taken this with the concerned department head and will surely work on this. Looking forward to welcome you again.

4/10 Poor

Raideep

Disliked: Cleanliness, property conditions & facilities
The rooms are smelly. Moisture smell in the entire hotel
Stayed 2 nights in Nov 2018
Response from Gurpreet Singh on 19 Nov 2018
Dear Sir, Thank you for your valuable feedback, we are unhappy to learn that your stay was not satisfactory. We have taken this feedback with the concerned department heads. Kindly accept our sincere apology and allow us another chance to serve you better.

2/10 Terrible

Vikas, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very untidy hotel with very unappropriated staff.
Very untidy hotel with very lousy service, Staff are not prompt,thy dont fit to be a part of Radisson group.
Stayed 2 nights in Sep 2018
Response from Gurpreet Singh on 29 Sept 2018
Dear Sir, Thank you for your valuable feedback, we are unhappy to learn that your stay was not comfortable. Kindly accept my sincere apologies. Looking forward to welcome you again

8/10 Good

Farukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable business hotel at reasonable tariff
Comfortable business hotel good food, service and extremely cordial staff.
Stayed 2 nights in Jun 2018
Response from Gurpreet on 3 Jul 2018
Dear Sir, Thank you for your valuable feedback. Looking forward to welcome you again

2/10 Terrible

Verified traveller

Stayed 1 night in May 2018
Response from Gurpreet on 3 Jul 2018
Thank you for the feed back

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water in the shower was luke warm at best not hot. The room was humid so all the bed sheets and pillows seemed moist was disgusting the room and washroom was dirty. Would never come back or recommend this to anyone it’s a disgrace to the raddison name
Stayed 3 nights in Mar 2018
Response from Gurpreet on 10 Nov 2018
Dear Sir, Thank you for your valuable feedback , we are unhappy to learn that your stay with us was not as per your expectations, kindly accept our sincere apology and allow us another chance to serve you better. Looking forward to welcome you again. Regards, Gurpreet Singh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with nice staff
Stayed at Park Inn for 2 days. Hotel was comfortable with very well maintained staff. Breakfast was amazing. A big shout out to hotel front desk staff - Akash, who went extra mile couple of times for the guest. We were planning for a trip to Mathura from Delhi and he helped us with his local knowledge and connections at Mathura. Thanks Akash!
Stayed 1 night in Jan 2018
Response from Gurpreet Singh on 12 Feb 2018
Thank you for your feed back , we will surely give your regards to Aakash and Shubham

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good
Specially front office under Akash was cooperative and check in and check out was swift. Appreciate the same
Stayed 1 night in Dec 2017
Response from Gurpreet on 29 Dec 2017
Thank you very much for you valuable feedback. Regards, Gurpreet Singh Front Office Manager

6/10 Okay

Abhishek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience.
The hotel is not clean. Doesn't deserve to be called a four-star hotel. The food is horrible. Wouldn't recommend anyone.
Stayed 2 nights in Nov 2017
Response from Gurpreet on 10 Nov 2018
Dear Sir, Thank you for your valuable feedback , we apologize for the inconvenience caused during the stay , request you to allow us another chance to serve you better.

4/10 Poor

Vivek, Kuala Lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth of the Radisson name
For checkin had to wait for 40 min in the lobby. Very isolated location. No shops or malls within walking distance. Rooms and the floor corridors were too old. Hotel in dire need of renovation. No Central switch in the room. I had to manually switch off ten lights and then had to sleep.
Stayed 2 nights in Nov 2017

8/10 Good

Niranjan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing experience with management
Booked taxi for Airport pick up from London. While in India, I rang from Amritsar to htl reception to cancel the taxi as I will find my own way to htl. We were 3 senior guest. Flight was delayed for 5 hrs. Arrived at htl tired, we were rudely confronted by senior manager and security manager who demaned from us Rs2000 for taxi they to collect us. I proved them by my iPhone the date, time I phoned to cancel the taxi. They refused to believe and indirectly telling us we were lying. I got angry, they were very unprofessional. They up graded our room, but charged Rs2000. On check out I still argued, htl gave us Rs1000 back. They should have waved the Rs2000. From the very first day our holiday was spoilt. There is no apology from htl. We will never go to this htl again nor I will recommend to friends/relatives.
Stayed 2 nights in Nov 2017

4/10 Poor

Kalyan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Pathetic behaviour of staff
Pathetic behaviour of staff. Staff is only busy and no care and talking manners..staff is very rude That's all Useless staff
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in May 2017

6/10 Okay

Gagandeep, kolkata

Liked: Cleanliness, room comfort
Average hotel
Stay was short, I only could get time to experience check in, room service and check out service. check in - Akash was very informative, helpful and was willing to make my stay even more comfortable. staff like Akash is the great asset to the hotel. Room Service - Was quick and ordered food was up to mark and was exactly I asked. Check out - check out was delayed due to crowded reception lady was good and smiley but I requested for luggage down, they said yes we are sending but no one came.
Response from VD on 17 May 2017
Dear Gagandeep, Its good to see that you enjoyed your stay with us, I shared your feedback with Akash and team. We look forward to welcome you back. Regards, Vipin Dwivedi Front Office Manager Park inn by radisson IP Extension Delhi

6/10 Okay

Teo Singh

Disliked: Cleanliness, property conditions & facilities
great location for business in noida/greater noida
the stay was just average. i did expect better experience in dining, room cleanliness. i think food is indian oriented. i didn't like the taste of chinese/continental dishes. There was substantial slow leakage of water in bathroom.

6/10 Okay

raj, Australia

Liked: Staff & service
Good hotel - average location
Good staff, good service, low maintenance. Cost wise its economical and family friendly. Rooms are bit small for a couple.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room service else all is goof
We dtayed for 2 nights all went well except the room service too slow but worth every penny

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Arun Kumar

Liked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
Was only there for a few hours but didnt seem like a 4 star hotel to me. More like a 3 star. Very average facilities

2/10 Terrible

manas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Property/Hotel to Stay, DO NOT STAY
Very bad experience. Room was very dirty and was cleaned when we checked in. Food quality was pathetic and its service was very poor. Park Inn by Radisson at IP Extension East Delhi is probably the worst property I have ever stayed in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent...from check in to check out did not face any inconvenience

4/10 Poor

Narinderpal

Disliked: Cleanliness, property conditions & facilities, room comfort
The room had awful smell and the property is in bad need of repair. It should not operate under Radisson brand

10/10 Excellent

Tarun, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Nice and clean room, safe and quiet location make this hotel a great stay at a very reasonable price. I would suggest a couple of other things to make the stay even more pleasant: 1. Please put an instruction about how to turn on the computer using remote and how to find the channels you want to eatch; 2. Organize tours of historical places; 3. Make guests help find a taxi or Uber (Especially for those who have foreign mobile phones).

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

meena , uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a issue with communication. If you asked for anything, we were told that it would be done and then no action would be taken. Rooms not cleaned TV not working ordering food that would not come etc..

8/10 Good

Jo, IN

Liked: Cleanliness, room comfort
Away from the noisy city clutter !!
Good stay. Expect the staff should be warm and friendly as Radisson is associated. Overall a nice place.

2/10 Terrible

madhu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
The construction and maintenance of hotel is defective. It's not commensurate with the name of Radisson.