Booked taxi for Airport pick up from London. While in India, I rang from Amritsar to htl reception to cancel the taxi as I will find my own way to htl. We were 3 senior guest. Flight was delayed for 5 hrs. Arrived at htl tired, we were rudely confronted by senior manager and security manager who demaned from us Rs2000 for taxi they to collect us. I proved them by my iPhone the date, time I phoned to cancel the taxi. They refused to believe and indirectly telling us we were lying. I got angry, they were very unprofessional. They up graded our room, but charged Rs2000. On check out I still argued, htl gave us Rs1000 back. They should have waved the Rs2000. From the very first day our holiday was spoilt. There is no apology from htl. We will never go to this htl again nor I will recommend to friends/relatives.