Standard Room | Minibar, in-room safe, desk, iron/ironing board

Reviews of Hotel Aura

3 out of 5
Hotel Aura
31 Arakashanroad Paharganj, New Delhi, Delhi N.C.R

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 293 reviews" "
Rating 8 - Good. 88 out of 293 reviews" "
Rating 6 - Okay. 60 out of 293 reviews" "
Rating 4 - Poor. 19 out of 293 reviews" "
Rating 2 - Terrible. 28 out of 293 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

DEREK, CALNE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here, rooms are dirty snd staff very unfriendly, location not tourist friendly at all, did not feel safe at all. We left in fact before even staying the night , not sure how this on Expedia hotel list !
Stayed 2 nights in Oct 2023

2/10 Terrible

Amar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic experience. I booked this hotel through expedia and made my full prepayment. When I reached there on my booked date, they said they have given my room to someone else and asked me to stay in the near by hotel. Upon my denial, they provided me a very bad room which was on the lower floor, not clean at all. Without any other option as I was with family. I would suggest don’t go by the picture of this hotel. These are cheaters 😭 Waste of money with very very bad experience.
Stayed 1 night in Feb 2023

6/10 Okay

PRAVEEN KUMAR

Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for this price segment .I liked the room given to me.
Stayed 1 night in Dec 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good big room
Room is big, and bed is comfortable.
Stayed 1 night in Dec 2019

10/10 Excellent

Grag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable
a good airport proximity hotel for easy stay near airport.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD !!!!!!
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Hoteel management do not co operate with the people
Stayed 1 night in Mar 2019

10/10 Excellent

Maria A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and worth price
Very nice people and hospitality.
Stayed 1 night in Feb 2019

6/10 Okay

sanjiv

Nice location. Average food. Issues with door
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really liked the travel desk. He was very professional and helped us to get what we wanted. He even went out of his way to be there for us when he was not supposed to be. He got out the maps of Delhi and showed us where to go and what to see. He made sure his driver showed us all the places of the map and the driver was excellent. I highly recommend visiting travel desk. You will get excellent services.
Stayed 3 nights in Dec 2018

10/10 Excellent

Renego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay
Very polite people and good atmosphere.
Stayed 1 night in Oct 2018

10/10 Excellent

Winne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good memories and experience from New Delhi and Aura
Stayed 1 night in Aug 2018

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Awesome service offered. All staffs were very helpful. mY room was awesome.
Stayed 1 night in Aug 2018

10/10 Excellent

Jagrut, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could improve the door lock system..card fails each time to open
Stayed 1 night in Jul 2018

10/10 Excellent

Malvida

Very good hotel
Great stay overall.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely bad experience
The worse hotel stay for me ever. I have been to more than 20 hotels this one is the worse. I booked and came to the hotel but was told that they ran out of room. I was sent to Park inn Hotel next door for a higher rate (they charged me 29 USD instead of the original booking of 23 USD. This is cheating. The outside of were nothing like the pictures for both hotels. The hotel is dirty. I saw tooth picks left on the sofa.
Stayed 1 night in Jul 2018

10/10 Excellent

Dela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay here at Aura. Very nice and big room, polite and timely service. Manager was kind. Restaurant manager was kind. Good food
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom
Overall stay was excellent! From customer service to room service and food was 👍 👍great! It makes us feel we are at home! Thank you for everything!
Stayed 1 night in Jul 2018

2/10 Terrible

Matisse

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap - but not worth the money/time
Awful service and advertised facilities are false - just not worth it! Just unapologetic cheats unfortunately. - The Hotel said they would pick me, but didn’t. Then said they didn’t have a reservation for me, made me wait 1hr and a half and numerous calls to try to sort out before I had to get a taxi from airport myself which they would not refund. Stated didn't give out free airport shuttle despite showing it on the website. Then changed tack when I showed them the site, and said they would only do it one way! Be aware! (since noticed previous review stated similar issues) - No daily housekeeping for my "Premium Room" - done once in 4nights consisting of man standing on a towel and walking around (and this only happened because I complained 3 times that it hadn't been done). - Their is no Sauna, Fitness Centre, Steam Room, Lazy River as at (time of writing) they claim they have. - No Fan, Hairdryer or Ironing Board in room as advertised - Window ill-fitted so constantly open, meaning water flooding carpet, leading to room smelling of damp. Also could hear everything, happening outside, during the night. - Wi-fi is awful to non-existent, have to call up regularly to get a new code which rarely works and when it does, takes 5 minutes to load one page! Not ideal if want to research locations/places to eat etc. - Breakfast food and location was ok
Stayed 4 nights in Jul 2018

10/10 Excellent

Sheila, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its location..very near to the railway station, also close to the metro station. Manager is nice and helpful, other staffs were very good too.
Stayed 1 night in Jun 2018

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccomendable
Luxury feel in budget tariff
Stayed 1 night in Jun 2018

10/10 Excellent

Rambha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory room
I was satisfied with hotel and happy with the staffs. Room is very nice and comfortable in all aspect
Stayed 1 night in Jun 2018

10/10 Excellent

Shekar, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located,well managed hotel
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
disappointed no network in room Wi-Fi also poor connection
Stayed 3 nights in Jun 2018

10/10 Excellent

Amna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Room is worth of price service.
Stayed 1 night in May 2018

6/10 Okay

Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unhelpful staff
Hotel was very clean, however staff was unhelpful in every way and their online advertisement is incorrect in room bookings
Stayed 2 nights in May 2018

10/10 Excellent

Sumer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room and people
It was good stay here among very friendly people and really comfortable room
Stayed 1 night in May 2018

10/10 Excellent

Sajeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can recommend it
hotel is good to stay near to delhi railway station. Hotel tariff is also pocket friendly.
Stayed 1 night in May 2018

10/10 Excellent

Mohini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury touch
beautiful room and bathroom. Good luxury type feeling while stay

10/10 Excellent

Bhama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location and staffs
its location is good. also the staffs were very nice. polite and kind to us.
Stayed 1 night in Apr 2018

10/10 Excellent

Nigam, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Location is crowded, plus point is that it is near railway station. staffs were very good and friendly. They were quick and kind. Food items were reasonably prices and good in taste.
Stayed 1 night in Apr 2018

10/10 Excellent

Sanyog, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs
I had a very good experience at Aura. All staffs were very nice. we got the hows expected
Stayed 1 night in Apr 2018

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs!!!!
The room was very dirty and the sheets were not clean - they had not been changed from the last guests! There was one dirty towel and no toilet paper. We called housekeeping to change the sheets and when they came to do so we found evidence of bed bugs on the mattress and the walls. We left the room immediately. The hotel staff were not surprised when we told them we were leaving because of bed bugs. They said the owner would refund us but after we left they decided not to issue a refund. The place is way overpriced for the condition of it. Do not stay here, the place is disgusting. Hotels.com did not refund us either.
Stayed 1 night in Mar 2018

10/10 Excellent

Sarika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good room
We were happy to stay here , people were very nice
Stayed 1 night in Feb 2018

8/10 Good

Chak Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the busy street
Located in crowded area. One thing is good that you can find people of your country , The hotel was good, the staffs too.can be recommended by me.
Stayed 1 night in Feb 2018

4/10 Poor

Luke

Disliked: Staff & service
Not recommended
Staff more interested in up-selling than welcoming. General standard was lower than expected. Breakfast truly terrible.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 out of 100
quick check in process and smilling staffs. They served well.
Stayed 1 night in Feb 2018

8/10 Good

Divya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could not expect better than this
Hotel was was good in condition . Location is also good. We expected more spacious room. standard room was small. Although it was clean and bed was also comfortable but there was no window.
Stayed 1 night in Feb 2018

10/10 Excellent

Jackob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in budget
It was just great stay.. All staffs made our stay comfortable and memorable. Service was fast and on time.

10/10 Excellent

Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good room at best price
Price is very nice as per the room value. It was comfortable and clean . All staffs were very nice and frindlly. TV AC all worked well. Also the wifi had good speed
Stayed 1 night in Feb 2018

8/10 Good

SaRas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for travelers staying in Paharganj
Paharganj area is near to railway station and around half an hour drive from the airport. I liked this hotel and main picture is very attractive.. although it was not my room. The manager is very polite all time. Food is good and served hot. service staffs was qick.
Stayed 1 night in Jan 2018

10/10 Excellent

RoughRT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight to experience Delhi
It was a small stay here. spent the day to explore Delhi. they had arranged good driver for us. staffs were very cooperative. Room was nice and comfortable. Good stay overall
Stayed 1 night in Jan 2018

8/10 Good

Neil

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very mixed feelings about this place. Well priced and well located for the train station, but window was broken (so was constantly slightly open), bedspread had cigarette burn and bathroom drain was constantly grimy. However, having spent time in Delhi, it made you realise everything was rough around the edges and this was relatively pristine. Also, the bed was huge. We also had an issue at checkin where they tried to charge us for the airport transfer which (at time of writing) is still advertised as part of the deal. They swore they don't offer that service through hotels.com even though it is clearly visible on their listing. That left a bit of a bad taste. hotels.com did sort it though after a couple of calls
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
located conveniently , near to attractions. people are very friednly and nice. my room was clean and spacious. it is worth recommending.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al good
Allgood for the price and people were very nice and helpful
Stayed 1 night in Nov 2017

10/10 Excellent

RajSr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staffs at all extend
staffs are very nice and helpful, good travel suggestions. Room, bathroom, bed and all amenities are good. very nice hotel
Stayed 1 night in Dec 2017

10/10 Excellent

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice staffs
All staffs are very nice..specially the service boy Jay.. he was very helping and energetic all time. Bedroom and bathroom both was nice and clean . totally worth of money.
Stayed 1 night in Nov 2017

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Delhi
Very helpful staff
Stayed 1 night in Sep 2017

8/10 Good

Sahoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay near Airport
Budget priced good hotel near airport. Transport service is good and quick
Stayed 1 night in Sep 2017