Xin chào Anna,Thank you for your wonderful feedback! We are delighted to hear that you found the staff lovely and enjoyed the Level room. It's great to know that you also loved the beautiful beach and delicious breakfast. We are glad that the proximity to the airport and Marble Mountain added to your overall experience. Please rest assured that the entire team is looking forward to having you back with us again soon for another great stay!Best Regards,Linh LeGuest Experience Manager

Xin chào Thanh Long,We greatly appreciate your outstanding review!It brings us immense joy to hear that our team made such a remarkable impact on your stay with us. Our staff takes pride in delivering exceptional service, and we are elated that they were able to enhance your experience at our resort.The staffs you mentioned are among the friendliest, most professional, and diligent individuals you will ever encounter. We will be sure to share your kind words with them. They will be delighted to know that their hard work has been recognized and valued.We hope to have the opportunity to welcome you back to our resort in the future.Warmest Regards,Linh LeGuest Experience Manager

Xin chào Tan,Thank you for taking the time to provide us with your honest review of your recent stay at our resort. Your feedback is incredibly valuable to us as we continuously strive to improve our services with each and every stay. We're delighted to hear that you enjoyed our breakfast at Sasa Restaurant.It brings us great joy to know that our team was able to provide you with exceptional hospitality and that you had a fantastic trip with us. We appreciate your kind words about our facilities and staff, and we will be sure to share your compliments with the entire team as they take great pride in their work.We look forward to having you as our guest again soon for another wonderful experience with us.Warmest regards,

Xin chào HENGYUN,Thank you so much for choosing to stay with us and for your kind review! We are delighted to know that you had a great time with us here in Danang.Please rest assured we look forward to welcoming you back soon!Best Regards,

Xin chào CHO AYE,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Melia Danang Beach Resort,

Xin chào Robert,Thank you very much for taking the time to review our resort. It would be our pleasure to welcome you back to Meliá Danang Beach Resort in the future for another memorable experience.Best Regards,

Xin chào Martin,Thank you so much for taking the time to share your exceptional experience with us! We truly appreciate your kind words and are delighted to hear that your stay at our resort was so memorable. We take immense pride in our dedicated and sincere staff members who go above and beyond to provide our guests with exceptional service. It's wonderful to hear that their warmth and sincerity resonated with you. We believe that genuine interactions can make a significant difference in creating a remarkable stay for our guests.It's unfortunate that some individuals may have displayed rude or entitled behavior during your stay. We do apologize for any inconvenience or disturbance that you encountered. We commend our team for their professionalism and ability to handle such situations with grace. We strive to create an environment where all guests feel comfortable and respected, regardless of their attitudes.Your kind words truly mean a lot to us, and we will make sure to pass along your appreciation to each member of our team. We are honored to have had the opportunity to serve you and provide you with an unforgettable experience. We sincerely hope to have the pleasure of welcoming you back to our resort in the future.Best Regards,Linh LeGuest Experience Manager

Dear GarettThanks very much for staying with us at Melia Danang Beach Resort and taking the time to share your experience with us. We are delighted to learn you have a wonderful stay with us.We looking forward to welcoming you back in the near future. kind regards Linh - Guest Experience Manager

Xin chào Kyoung Hwa,Thank you for choosing to stay with us during your vacation in Danang and for your kind review! We are delighted to hear that some of our staff members, including Ms Hang, Ms Jasmine, and Mr Tan, went above and beyond to make your stay extra special. It's wonderful that you enjoyed our beautiful infinite pool and peaceful beach views, and found it to be the perfect way to end each day. We appreciate your feedback regarding the Grab delivery and will definitely take it into consideration for improvement. We look forward to welcoming you back for another memorable stay in the future.Best Regards,Linh LeGuest Experience Manager

Xin chào TAI,Thank you very much for choosing to stay with us and especially for spending your time rating us. We are delighted to know that you had a great time at our beautiful resort.Please rest assured we look forward to welcoming you back in the near future.Best Regards,Linh LeGuest Experience Manager

Xin chào Jim,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Dear Mun vum,Thanks very much for taking the time to share with others your wonderful experience at the Melia Danang Beach Resort. What a great feeling to hear you and your partner has a very enjoyable stay and that our team contribute to make long last memories of your time in Danang. Looking forward to host your next visit to Vietnam. Sincerely, Diep, Level Manager

Dear Hoang We are delighted to learn you have a wonderful stay at the Melia Danang Beach Resort We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.Best regards,Guest Experience Team

Dear Aline,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We genuinely appreciate your kind words about our infrastructure and convenient beach access.However, we are sincerely sorry that you had a less than satisfactory experience with our front desk team. We apologize if their problem-solving skills fell short of your expectations, and we assure you that we take this matter seriously. We will address this issue with our team to ensure such incidents do not happen again in the future. We genuinely apologize for any inconvenience caused and appreciate your patience.It is also disheartening to learn that you found a lack of communication between our reception staff and that our management did not seem concerned about guest concerns. This feedback is indeed alarming and will be investigated thoroughly to identify any shortcomings in our communication channels and ensure that our management is more proactive in resolving guest issues promptly and effectively.Nevertheless, we are pleased that you experienced exceptional service from our pool and beach staff. We will pass along your kind words to them and ensure they are acknowledged for their wonderful efforts. We are sorry to hear that our restaurants did not provide suitable food options for children. We take pride in catering to the needs of all our guests, including families, and we acknowledge the importance of providing child-friendly dining choices. Your comment will be taken into account as we review and improve our menu offerings.We regret that your overall experience did not meet your expectations, especially as a European traveler with children. We genuinely apologize for any inconveniences caused and understand your hesitation in recommending our hotel. We assure you that we continuously strive to enhance our guests' experiences and create a welcoming environment for everyone.If your travels bring you back to our area in the future, we hope you would consider giving us another opportunity to provide you with a superior experience that reflects our true hospitality.Thank you once again for your valuable feedback.Warmest Regards,Linh LeGuest Experience Manager

Xin chào Jørund L.,Thank you very much for your kind review. I am delighted to hear that you had a great time with us.We look forward to welcoming you back to Meliá Danang Beach Resort soon!Warmest Regards,Linh LeGuest Experience Manager

Xin chào Chau,Warmest greetings from Meliá Danang Beach Resort!!Thank you very much for taking the time to review and rate our resort. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. Best Regards,Linh LeGuest Experience Manager

Dear TrucWarmest greetings from Melia Danang Beach ResortThanks very much for taking the time to share with us your resort score.We hope to have the opportunity to see again in our beautiful resort. Sincerely, Fran Ruano Hotel Manager

Xin chào Marco,First of all, we would like to say thank you very much for choosing to stay at our hotel and also your comments posted on Expedia. However, it is regretful for us to know that you have experienced an uncomfortable moment at hotel that we would like to deeply apologize for. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our respected guests. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back again.Best Regards,Guest Experience Team

Dear Mr Dong Wook Thanks very much for staying with us at Melia Resort and take the time to share you stay score. Kind regards,LauraFront Office manager

Xin chào Satoko,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your beautiful compliments about our hotel. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Nancy,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are filled with happiness that our hotel became your selection again that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Good afternon Jinah Warmest greetings from Danang !!Thanks very much for staying with us at the Melia Danang Resort and take the time to review the hotel by scoring your stay.Kind regardsLauraFront Office Manager

Xin chào Abby,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our staff great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào SONGHEE,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our staff great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Servando,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your great compliments about our hotel. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Masanobu,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Wen Mei,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Dear Mr HwangWarmest Greetings from Danang !!!Thanks very much for staying with us at Melia Danang Beach Resort and taking the time to share with others your experience in our resort.We are delighted to learn you have a wonderful stay with us and we looking forward to welcoming you back in the near future.Cordially, Fran RuanoGeneral Manager

Dear Mr Wongi Thanks very much fort taking the time to share with us your experience in our beautiful resort. We are delighted to see you have a very enjoyable stay with us and we looking forward to welcoming you back in the near future.Cordially, Fran RuanoGeneral Manager

Xin chào SUNG HYUN ,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Marco,First of all, we would like to say thank you very much for choosing to stay at our hotel and also your comments posted on Expedia. However, it is regretful for us to know that you have experienced an uncomfortable moment at hotel that we would like to deeply apologize for. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our respected guests. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back again.Best Regards,Guest Experience Team

Xin chao Joao,First of all, we would like to say thank you very much for choosing to stay at our hotel and also your comments posted on Expedia. However, it is regretful for us to know that you have experienced an uncomfortable moment with our room service that we would like to deeply apologize for. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our respected guests. As soon as we got reported on the missing of the birth control pills from you before your final day staying with us, we carried out survey on the staff who did cleaning to your room, tracked down through CCTV system and even trash bag following housekeeping but none of those related items detected or touched by our staff. And even following your comment, we have done everything we could to investigate down to all potential issues. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back again to our hotel! Best Regards, Guest Experience TeamBest Regards,Guest Experience Team

Xin chao Douglass,We would like to express our appreciation for choosing to stay in our hotel and thank you so much for your wonderful review of the hotel. It was a pleasure for us to be at your service and so glad to read that our staff provided you great service.We look forward to welcoming you back in a few more months so that we may continue to pamper you with our Melia Danang service and smiles.We wish you good health and happiness.Warm regards,Guest Experience Team

Xin chao Jeremy,We would like to express our appreciation for choosing to stay in our hotel and it is a great pleasure for us to read such a detail and magnificent review from you!We are truly blessed you did enjoy the entire holiday experience at Melia Danang. This is extremely rewarding for the team to hear as we work hard to ensure our guests to receive the warmest and most attentive services. We will be sure to let the associates know that they made an impact during your stay. We were glad to know that our staff provided you great service.We very much hope to welcome you back and please let us know when you plan on returning, we will be delighted to assist you with your journey.Warm regards,Guest Experience Team

Xin chao Mr. Benjamin,We would like to express our appreciation for choosing to stay in our hotel and it is a great pleasure for us to read such a detail and magnificent review from you!We are truly blessed you did enjoy the entire holiday experience at Melia Danang. This is extremely rewarding for the team to hear as we work hard to ensure our guests to receive the warmest and most attentive services. We will be sure to let the associates know that they made an impact during your stay. We were glad to know that our staff provided you great service especially Ms. Laura.We very much hope to welcome you back and please let us know when you plan on returning, we will be delighted to assist you with your journey.Warm regards,Guest Experience Team

Xin chao My On,We would like to express our appreciation for choosing to stay in our hotel and it is a great pleasure for us to read such a detail and magnificent review from you!We are truly blessed you did enjoy the entire holiday experience at Melia Danang. This is extremely rewarding for the team to hear as we work hard to ensure our guests to receive the warmest and most attentive services. We will be sure to let the associates know that they made an impact during your stay.We very much hope to welcome you back and please let us know when you plan on returning, we will be delighted to assist you with your journey.Warm regards,Guest Experience Team

Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Best Regards, Dong Won Chung General Manager

Dear Phillip We greatly appreciate the time you have taken to share your experience at our resort. What a pleasure to hear you have been satisfied with our service and found the true caring hospitality of our staffs. Your kind comments will be an inspiration to our team, thank you very much! “Hen Gap Lai” as we are saying here, “See you soon”. Thanhks and Best Regands, Chung Dongwon General Mananger

Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Best Regards, Dong Won Chung General Manager

Dear SteveP, Greetings from Melia Danang Beach Resort! We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to feedback us following your recent stay. First of all, let me offer you my sincere apologies for the dissastify that you have experienced with the Cape Nao restaurant. We highly appreciate your comments and share them to related department for continuously striving to strengthen the points that need to be improved. We hope to have another chance to serve better service. Best wishes, Chung Dongwon General Manager

Dear David, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Best Regards, Dong Won Chung General Manager

Dear Michelle, Greetings from Melia Danang Beach Resort! We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to feedback us following your recent stay. First of all, let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. We highly appreciate your comments, thanks to them we continuously strive to strengthen the points that need to be improved. We hope to have another chance to serve better service. Best wishes,

Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Best Regards, Dong Won Chung General Manager

Dear Sir or Madame, Greetings from Melia Danang Beach Resort! We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to feedback us following your recent stay. First of all, let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. We highly appreciate your comments, thanks to them we continuously strive to strengthen the points that need to be improved. We hope to have another chance to serve better service. Best wishes,

Dear Valued Guest, Greetings from Melia Danang Beach Resort! We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to feedback us following your recent stay. First of all, let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. We highly appreciate your comments, thanks to them we continuously strive to strengthen the points that need to be improved. We hope to have another chance to serve better service. Best wishes, Dong Won Chung General Manager

Dear Sir or Madame, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Thanks and Regards,

Dear Daniel, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Thanks and Regards,