Breakfast, lunch, dinner served; American cuisine, al fresco dining

Reviews of Ayres Hotel Costa Mesa/Newport Beach

4 out of 5
Ayres Hotel Costa Mesa/Newport Beach
325 Bristol Street, Costa Mesa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1415 out of 2137 reviews" "
Rating 8 - Good. 423 out of 2137 reviews" "
Rating 6 - Okay. 138 out of 2137 reviews" "
Rating 4 - Poor. 98 out of 2137 reviews" "
Rating 2 - Terrible. 63 out of 2137 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

James

Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place with helpful courteous staff
Stayed 7 nights in Mar 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Ayres
Stayed 1 night in Mar 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good food, clean comfortable room.
Stayed 1 night in Mar 2024

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Amenities
Our bathroom walls had long black hairs on them. The shower was dirty and the rooms smelled like gas station air freshener. Will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. My only complaint was that we had to pay for parking (not included in your booking fee); but I suppose that is common in the area now.
Stayed 1 night in Jan 2024

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outdoor facilities but I felt like the rooms could be updated.
Stayed 2 nights in Mar 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall.
Stayed 1 night in Mar 2024

10/10 Excellent

Alissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

america

N/A
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place every time I go. Can't beat the staff, the cost and the food. The airplanes can be annoying but only in the day. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport, noisy
Stayed 2 nights in Mar 2024

2/10 Terrible

Itzia

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Neide

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and great stay. Love the French vibe.
Stayed 1 night in Mar 2024

4/10 Poor

Lois

Disliked: Property conditions & facilities
Online photos make it seem higher class than what it really is. The bed was hard.
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place, but will never return because of the parking. The parking was 24 dollars a day. The kicker was I had use a QR code to access a parking website. When I come to a hotel I’m usually ready to settle down not try to figure out how to pay for parking. 24 dollars a day is Freakin OUTRAGEOUS for parking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nuren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy with Ayres Hotel. My first time at this location and it didn't disappoint.
Stayed 1 night in Mar 2024

8/10 Good

Mary

Travelled with family
Liked: Staff & service, property conditions & facilities
We enjoyed our two night stay. Very quiet and comfortable beds. The coffee in lobby each morning was nice but disappointed that it only lasted till 8am. Other than that, nice experience.
Stayed 2 nights in Feb 2024

8/10 Good

Mohammad

Stayed 4 nights in Feb 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard restaurant and pools are very nice and attractive. Location is very convenient to freeways and local areas such as beaches, malls etc. Hotel style a bit dated but in good condition and well maintained.
Stayed 3 nights in Feb 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time being at the ayres and it was great. Rooms aare beautiful and comfortable. Room service provided fresh clean towels. Only thing i am disappointed is charging for parking for guests? Ridiculous. Already paying $200 for a night and then charge $25 a day to park. Give me a break. That is wrong for guest that stay there.
Stayed 2 nights in Feb 2024

10/10 Excellent

Katie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Rodrigo, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Service was outstanding. Both a Starbucks and a local gourmet coffee place within walking distance. Other places for quick food. I left something in the room, and they held it for me and recorded it in their system. My only complaint is not with the hotel but with the Expedia booking site, which did not record the parking fee they charge.
Stayed 2 nights in Feb 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Ayres for many years. The entry looks nice. Rooms are not so great. The property is very tired. The heating unit was very noisy which kept me up. The toilet wouldn’t stop running. Things are wearing out. They no longer have the breakfast which wasn’t a terrible thing, but I was looking forward to it. They charge to park in their lot. It’s a third party so quite a nightmare if there is an issue. You have to go to an app to pay for parking before they will give you the room. I bought my nights with free parking. They would not honor it. I showed the free parking on my reservation to the manager. She did try to fix it but couldn’t control the third party. I was to be there for 3 days. After one night of the loud heater and running toilet plus parking I checked out and went to another hotel. It’s such a shame this was such a nice hotel. Sorry to give a bad report, but you should be aware of parking fee and no breakfast. The hotel is quite expensive when you add on parking.
Stayed 4 nights in Feb 2024

6/10 Okay

Florent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 10 Mar 2024
Dear Florent, Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience sometime soon. Sincerely, Susan O'Brien Moore General Manager

10/10 Excellent

Kay

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very close to the airport - bad and good. When outside the noise of the planes is troublesome. It’s fine when inside.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Highly recommend for many reasons, convenience being a big one!!
Stayed 1 night in Feb 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
It worked and without surprises.
Stayed 1 night in Feb 2024

4/10 Poor

Jack

Stayed 2 nights in Feb 2024

4/10 Poor

Billie

Travelled with family
Disliked: Staff & service
The front desk staff was extremely rude and we were not notified of the charge for parking until we checked in. Parking charges are in the About section on an Ayer’s website but not listed with other fees. The room was clean but had an extremely strong odor (maybe cleaning chemical or a terrible air freshener) that caused me to have an asthma flare. Parking is in at the hotel but not in a particularly safe or well-lit area. Also wasn’t a fan of having to walk through the very busy dining area of the hotel to get to the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura

Stayed 3 nights in Feb 2024

8/10 Good

Heather De

Stayed 1 night in Feb 2024

10/10 Excellent

LeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Feb 2024

2/10 Terrible

Samuel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
1. Only one way Bristal Ave to enter and exit, need a long drive to make U turn .2. Parking at $24.50 a day was not disclosed at the time of reservation 3. Aiplanes take off at 7 am, very noise in the room 4. Wall has poor sound isolation, I moved to a different room at 3am for the noise from next door taking shower
Stayed 4 nights in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Samuel, Thank you for taking the time to rate and review your recent stay. I sincerely apologize for any inconvenience you may have encountered regarding the area we are located in and the surrounding disturbances. Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved visit sometime soon. Sincerely, Susan O'Brien Moore General Manager

10/10 Excellent

Artin

Stayed 1 night in Feb 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and I will definitely be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele, alameda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. Rooms in great condition. The property has a restaurant on site which is very good and convenient. The only issue is that if you have a car , leaving the property is only a one way so have to go around the block to get across the street.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the layout with the open areas in the centre.
Stayed 2 nights in Feb 2024

8/10 Good

Jamile, San Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful when we asked to change our room because the heater was making too much noise. This hotel is very conveniently located close to the airport also close to were we have friends and family. We will definitely stay there again
Stayed 5 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained. I wish we had more coffee pods in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Ydain

Nice rooms and very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Nick

Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a real sweet place - clean, well maintained, friendly workers, very comfortable like home away from home and the security was great - that being a good thing as we had 2 cars full of our daughters belonging. She moved to CA and we spent 7 nights at the Ayer’s - didn’t think twice about the cars belongings. We now have a place to stay at that’s affordable and one we really enjoyed when we return to visit our daughter.
Stayed 7 nights in Jan 2024