- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible hotel. I have stayed at many 4 and 5 star hotels in Sri Lanka but this hotel has the best customer service out of all of them. The staff is very well trained. The room was very clean. The room service was very fast. The ac worked great, the water pressure was high and plentybof hot water. Water bottles were free through room service. The breakfast buffet was plentiful and delicious, also came with cappuchino and delicious tea. The gym was very useful and the pool has amazing views. The only small thing I would do to improve the hotel is get a better brand or a prestige brand of bath products. The staff made my stay amazing and I loved my room, I will be back!