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Reviews of Southwark Hotel & Apartments

4 out of 5
Southwark Hotel & Apartments
25 Southwark Street, Christchurch

Reviews

8.4

Very good

Rating 10 - Excellent. 803 out of 1851 reviews" "
Rating 8 - Good. 736 out of 1851 reviews" "
Rating 6 - Okay. 211 out of 1851 reviews" "
Rating 4 - Poor. 69 out of 1851 reviews" "
Rating 2 - Terrible. 32 out of 1851 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miche

Had a really great stay. Location is pretty good really close to a lot of amenities. It was clean and pretty new still.
Stayed 4 nights in Apr 2024
Response from Alisa on 21 Apr 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team

8/10 Good

valerie

Travelled with group
Liked: Amenities, property conditions & facilities
Very clean and safe. Bedrooms small but well laid out and well appointed
Stayed 3 nights in Apr 2024
Response from Alisa on 11 Apr 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Team

10/10 Excellent

WIESLAW, Mesa

Liked: Cleanliness, amenities, property conditions & facilities
Super property for single
Stayed 1 night in Mar 2024
Response from Alisa on 5 Apr 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Apartments

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Nice place, easy check in
Stayed 1 night in Mar 2024
Response from Alisa on 5 Apr 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanksSouthwark Apartments

10/10 Excellent

Edwin, Campbell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of the hotel was still being built ( Spain in the 70’s??) but the location was good and lots of eateries nearby
Stayed 2 nights in Mar 2024
Response from Alisa on 17 Mar 2024
Thank you for your feedback. It was a pleasure to have you stay with us.Many thanks

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived to no parking when stated there was parking available!. We had a smokling balcany right next door to our room. Not a plesent experience. Room was nice and clean bed was very comfy
Stayed 1 night in Mar 2024
Response from Alisa on 17 Mar 2024
HI Rachael, thank you for your feedback. It clearly states on all media platforms that parking needs to be pre reserved.Many thanksAlisa

8/10 Good

Ton

Stayed 1 night in Feb 2024
Response from Alisa on 20 Mar 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

4/10 Poor

Aminmohamed

Travelled with group
Liked: Cleanliness
Disliked: Amenities
the rooms were terrible small. you could hardly walk around in the room with a queen bed. the bathrooms were tiny and the sinks were like a barbie doll house sink. There was no room in the bathroom to even keep any of your toiletries. Ver very tight in space and the pictures on the website are very deceiving
Stayed 2 nights in Feb 2024
Response from Alisa on 22 Feb 2024
I'm sorry that we did not meet your expectations. We do email every guest asking them to carefully check the details and photos of the exact room type, so surprises don't happen. I would recommend next time to book a larger room type.Many thanks

10/10 Excellent

Virendra, garrison

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Alisa on 22 Feb 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alisa on 26 Feb 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Ijaz, Richmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of door banging around the building, not so great when you’re trying to sleep.
Stayed 7 nights in Feb 2024
Response from Alisa on 19 Feb 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Lixia

Liked: Cleanliness, amenities, property conditions & facilities
The front reception ppl are very helpful, I have a box and he lent me the tapes. Thanks
Stayed 1 night in Feb 2024
Response from Alisa on 4 Feb 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable unit and good location
Stayed 1 night in Jan 2024
Response from Alisa on 25 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

2/10 Terrible

Michael

Disliked: Room comfort
Stayed 2 nights in Jan 2024
Response from Alisa on 22 Jan 2024
Hi Michael, thank you for your feedback. Obviously, you didn't enjoy your stay. Please fell free to reach out, if we can help in any way.Many thanks

8/10 Good

Yvonne

Liked: Cleanliness, property conditions & facilities
We really liked how close we were to the city centre and enjoyed walking around admiring Christchurch, it's murals and the contemporary architecture.
Stayed 2 nights in Jan 2024
Response from Alisa on 15 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy to cummicate with the front office staff, friendly
Stayed 2 nights in Jan 2024
Response from Alisa on 9 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Alisa on 8 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Liza-Ann

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Alisa on 8 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alisa on 7 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Could not get into our room at 2pm . No parking even after paying a premium for this accommodation. If it had been a normal work day you would have been ticketed or towed
Stayed 1 night in Jan 2024
Response from Alisa on 7 Jan 2024
Hi Mark, thank you for your feedback.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from Alisa on 7 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us

10/10 Excellent

Jacqueline

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Alisa on 7 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Alisa on 18 Dec 2023
Thank you four positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Modern
Modern and new hotel which had a useful kitchenette
Stayed 1 night in Dec 2023
Response from Alisa on 18 Dec 2023
Thank you four positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

alistair, Havelock

Stayed 1 night in Dec 2023
Response from Alisa on 7 Jan 2024
Thank you for your positive feedback. It was a pleasure to have you stay with us

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and helpful staff. Option for parking on property. Close to city center. It suited my need for a short solo trip.
Stayed 2 nights in Nov 2023
Response from Alisa on 28 Nov 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Ana glecia

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Alisa on 19 Nov 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Jeannette

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and quiet. Recommend highly
Stayed 1 night in Nov 2023
Response from Alisa on 15 Nov 2023
Thank you for your positive feedback- it was a pleasure to have you stay with us.

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, amenities
clean, modern, comfortable, quiet
Stayed 1 night in Nov 2023
Response from Alisa on 7 Nov 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 7 nights in Oct 2023
Response from Alisa on 7 Nov 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Cheryl

Liked: Cleanliness, room comfort
Christchurch
Our stay was as expected. A small apartment - mainly used just for a place to sleep. If you wanted to spend several days you might find it a little cramped for space.
Stayed 1 night in Oct 2023
Response from Alisa on 7 Nov 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Abbey, Swannanoa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location for our event in the city just around the corner
Stayed 1 night in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

JEONGMIN

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Fran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was lovely
Stayed 2 nights in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Mark, Napier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean well appointed room, Although it seemed a little small I would stay again
Stayed 3 nights in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

6/10 Okay

Praneet

Travelled with partner
Liked: Amenities
Likes: Clean room and facilities Dislikes: Very compact room with not enough space to move around, no table in the room, lift not working and room given in level 3, have to pay extra for overnight car parking.
Stayed 3 nights in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Aleesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Jane

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Alisa on 25 Oct 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

LINDA, CLERMONT

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel/apartment. The staff were very accommodating. Nice location everything is within 15 to 20 minutes walk.
Stayed 3 nights in Sep 2023
Response from Alisa on 5 Oct 2023
Thankyou for your positive feedback. It was a pleasure to have you stay with us.

8/10 Good

Tarrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, rooms were clean and new. Was a little loud. Room said it had a washing machine but it didn’t. Overall was good and would stay again.
Stayed 1 night in Sep 2023
Response from Alisa on 21 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What's nice and quiet, however Saturday night you could hear music from the club in the next block.
Stayed 2 nights in Sep 2023
Response from Alisa on 21 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Ivan, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always clean and tidy. Have used several times.
Stayed 5 nights in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

8/10 Good

Louise

Stayed 3 nights in Aug 2023
Response from Alisa on 21 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Johnna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Southwark apartments & hotel was super convenient, clean, safe, and close to everything we wanted to be around. I'd definitely stay there again, and I probably will next year!
Stayed 3 nights in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

2/10 Terrible

Mark

Stayed 1 night in Aug 2023
Response from Alisa on 21 Sept 2023
HI Mark, sorry to hear that you didn't enjoy your stay with us. Let us know what we can do better next time.Many thanks

2/10 Terrible

Jeffin

Disliked: Cleanliness, property conditions & facilities
Not good.
Stayed 3 nights in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your feedback. Not sure what went wrong with your stay. But please feel like you can contact us to discuss any issues that you may have had.Many thanks

10/10 Excellent

Queenie

Stayed 1 night in Aug 2023
Response from Alisa on 21 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great modern room
Stayed 1 night in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Another enjoyable stay
Stayed 2 nights in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Alisa on 6 Sept 2023
Thank you for your positive feedback. It was a pleasure to have you stay with us.Many thanks