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Reviews of Red Lion - B&B

4 out of 5
Red Lion - B&B
1 High Street, Lacock, Chippenham, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 215 reviews" "
Rating 8 - Good. 88 out of 215 reviews" "
Rating 6 - Okay. 14 out of 215 reviews" "
Rating 4 - Poor. 2 out of 215 reviews" "
Rating 2 - Terrible. 0 out of 215 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local charm, great location and warm welcome!
The staff were anazing, particularly the lady who checked me in and served breakfast, helped with a question about my room/outside door key.
Stayed 1 night in Dec 2023

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Lion Lacock
Lovely location in a Countryside location.Very friendly staff with attentive service. Only a couple of observations. Poor water supply to shower and this area needed to have some mould removed in the cubicle. I just wish I’d taken my doggies with me.
Stayed 1 night in Dec 2023

10/10 Excellent

W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Draught Beers
Stayed 1 night in Dec 2023

8/10 Good

ross

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Lacock
Amazing find! Our stay at the Red Lion was fantastic and exceeded expectations on all counts. Breakfast was also incredible. Can’t recommend this place enough.
Stayed 1 night in Nov 2023

8/10 Good

Larry

Stayed 2 nights in Oct 2023

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jane

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome place to stay in an authentic old English village. Close to so much history and culture. The Inn has great food and beer and the staff are super friendly and helpful. Highly recommend it and Lacock.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ben

Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Excellent customer service, lovely room and bar.
Stayed 1 night in Jun 2023
Response from The Red Lion, Lacock on 15 Jun 2023
Dear Carol,Thank you so much for your kind words. We are really pleased you enjoyed your stay.Best wishes,The Red Lion team

10/10 Excellent

Shelagh

Stayed 2 nights in May 2023
Response from The Red Lion, Lacock on 31 May 2023
Dear Shelagh, thank you so much for your positive review! We are so glad you enjoyed your experience with us.Best regards,The Red Lion

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Warm welcome, friendly staff. Lovely room and really peaceful. Great atmosphere on the evening and the breakfast was fabulous. Would recommend booking a table on the evening as really busy. Great stay and would definitely recommend.
Stayed 2 nights in May 2023
Response from The Red Lion, Lacock on 31 May 2023
Dear Claire,Thank you so much for your positive review, we are so glad you enjoyed your stay with us.We look forward to welcoming you back to The Red Lion again in the future.Best wishes,The Red Lion

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We have just come home from staying two days at the Red Lion, super friendly staff, good food and comfortable rooms, entertainment was good on Sunday night. we will book there again when we go to Badminton Horse Trials next year.
Stayed 2 nights in May 2023
Response from The Red Lion, Lacock on 31 May 2023
Dear Sue, Thank you so much for your positive review, we are so glad you enjoyed your stay with us.We look forward to welcoming you back to The Red Lion again next year!Best wishes,The Red Lion Team

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Same menu on all 3 nights, no specials.
Stayed 3 nights in Apr 2023
Response from The Red Lion, Lacock on 31 May 2023
Dear Heather,Thank you for your honest review. We have taken your feedback on board and will address this going forward.Kind regards,The Red Lion

8/10 Good

Dave

Good location.
A convenient location to stay and see Lacock. We have stayed at the Red Lion before and enjoyed the food. All is OK but maybe it's time for a refresh of the rooms particularly the shower/bathrooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jamie-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway that we'd hoped for!
We came for a relaxing weekend getaway and had the best time. The staff were super helpful and friendly. The room was nice and warm even through the night, despite it being -5 outside! Room was clean and comfortable. Nice bathroom. Lovely breakfast with a good range of options. We were sad to go and we'd definitely come stay here again! :D
Stayed 2 nights in Jan 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in this beautiful village
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

8/10 Good

Morgan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Victor

Stayed 2 nights in Oct 2022

8/10 Good

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Red Lion are awesome. The food in the pub is excellent and the setting is perfect. We loved spending time in the covered beer garden and the only downside (which we were aware of when we booked) is that they only have double beds. I cannot speak highly enough about how the staff treated us during our stay and it was nice to be able to finally visit the abbey. And I don’t know if it was mentioned when we booked but breakfast was included and was delicious!
Stayed 1 night in Sep 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient in village, quiet and clean, friendly.
Stayed 1 night in Aug 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Lion, Lacock
Hotel ok in fab location 8n centre of NT village but bathroom, especially washbasin tap, needed attention.
Stayed 1 night in May 2022

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but needs updating
The staff were lovely and the food was fine but the rooms were very tired and badly need upgrading. The shower room had some mold and the shower wasn't draining properly. The situation is absolutely perfect so if a little work was done to improve the rooms this would be a 5* review.
Stayed 2 nights in Apr 2022

8/10 Good

Daryl

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stunning location, room I was in was a bit tired but it is an old building!
Stayed 1 night in Feb 2022

8/10 Good

Maggie

Liked: Cleanliness, staff & service, room comfort
A lovely night’s stay in the red lion. Needs refurbishment but has its own charm.
Stayed 1 night in Feb 2022

6/10 Okay

Nigel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Somerset Couple
The food and service were excellent with lovely friendly staff but the room was generally tired and not very clean.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely old fashioned building in the middle of a lovely village
Stayed 2 nights in Jun 2021

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous 18th century pub in village
Gorgeous 18th century pub with rooms in national trust 18th century village. Our room overlooked the village with three big wins yes with window shutters. The room was big and the tea and coffee in the room were very good. A cafetière and herbal teas of you wanted. We loved it and would love to go back some day soon
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room above a lovely pub!
Great location, really comfortable bed, very clean. They were really kind and let us check in early, as well.
Stayed 1 night in Oct 2020

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location, with easy access to the village & abbey
Stayed 2 nights in Oct 2020

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Exceptional service and very comfortable for a 200 year building with loads of character
Stayed 1 night in Sep 2020
Response from Red Lion Management on 4 Oct 2020
Hi Paul, Thank you very much for taking the time to leave this excellent review, we will pass on your comments to the team who I'm sure will be very grateful. We're glad you had a lovely stay and enjoyed your surroundings at the Red Lion! Thank you again, Emma

8/10 Good

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
Red Lion
Disappointed they were not serving cooked breakfast and surprised room was not cleaned daily. No reduction on rate but offered discount on future stay. Room would benefit from an update/TLC. Staff friendly and helpful so guess doing their best in current ridiculous situation.
Stayed 2 nights in Aug 2020
Response from Red Lion Management on 4 Oct 2020
Hi Debbie, Thank you for taking the time to offer this valuable feedback. We are working very hard to get back to offering our cooked breakfast - and are working with all third pirty sites to ensure this is reflected on our page. The rates have been calculated with this in mind. Our top priority is our guests safety, so we have provided room top up forms if guests are staying more than 1 night and this helps ensure we only enter the rooms when it is vacant, rest assured the only reason for this is to make you feel more comfortable during the current climate. We very much appreciate your understanding at this time and recognising that our staff are working hard in this situation, but we also appreciate it isn't the same experience we'd like to offer for our guests. We hope the situation improves for everyone in the near future and most importantly we hope you stay safe! Thank you again, Emma

10/10 Excellent

Marina, LA California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red lion in Lacock We love this pub the town in Lacock is beautiful we enjoyed staying at the red lion the rooms were lovely day with clean they were spacious the bathroom was lovely no complaints whatsoever and for the price we paid it was very very reasonable The staff were very friendly we had dinner downstairs and it was fabulous the food was excellent I would definitely stay here again very reasonably priced
Stayed 1 night in Feb 2020

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old pub with large rooms
Lovely old country pub, with everything that comes with that kind of venue. Hearty, (but probably not healthy!) breakfast, large rooms, old fashioned sash windows, fireplaces in every room... that kind of thing. As it's an old building, some of the floors are not quite level, so some of my things had a habit of sliding across the table onto the floor. But everything was clean and well presented; the bed was mostly comfy, just a little hard for my taste. The staff were lovely, and smiled a lot.
Stayed 1 night in Feb 2020

8/10 Good

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Tom

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights and could not fault service or food. Really enjoyed stay.
Stayed 2 nights in Dec 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay...very comfortable...charming staff....wonderful breakfast
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely food for both then evening meal and breakfast!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value place to stay in Lacock
Conveniently located place to stay in Lacock with friendly staff and clean, good sized rooms - great breakfast.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend - would return
Great place in Lacock - really friendly team - great Dog “Dave” - must be best breakfast in the area - best English Breakfast in a pub ever for me I think. Evening meal ok, basic pub food. Few scuff marks in the room, bathroom, skirting board, etc , but view and little comforts made up for it, fab windows and shutters and comfy bed. Good sleep.
Stayed 1 night in Aug 2019