Outdoor pool, pool umbrellas, pool loungers
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Reviews of Sibsan Resort & Spa Maeteang

4 out of 5
Sibsan Resort & Spa Maeteang
168 Moo 2 T. Kued Chang, Mae Taeng, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 73 reviews" "
Rating 8 - Good. 21 out of 73 reviews" "
Rating 6 - Okay. 7 out of 73 reviews" "
Rating 4 - Poor. 2 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place! Lovely staff; everyone very kind and helpful. Lots to do around and it’s easy to get a car at the hotel. Some of the amenities are not working though, like the jacuzzi or the treadmill
Stayed 4 nights in Feb 2024
Response from Pla on 3 Mar 2024
Dear Customer Carolina,Thank you for choosing to stay at our resort, we happy to read that you enjoy our atmosphere and staff services, in the meantime please accept our sincerely apologize for the issue has come across during your stay.We do hope to welcome you once in the future.Warmest regards,Management Team

10/10 Excellent

Rebecca, Blaine

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Pla on 5 Jan 2024
Dear Customer Rebecca,Thank you for sharing your positive review here. Our team is glad to know that we were able to offer you all a great holiday. At the same time, we are happy to have met your expectations in service and quality standards.We are look forward to be of service to you and please feel free to reach us if you would need assistance.Warmest regards,Management Team

6/10 Okay

Dianne, Surrey, UK

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff were friendly and helpful. Jacuzzi didn't work ,& looked like it had been out of order for a very long time. The poolside bar was closed - again not used for a long time. Our first cottage was unacceptable as it smelt strongly of sewage, so we were moved after complaining. Prices for food & drink very high. No shelf in the shower - had fallen off ages ago so had to put shower gel/ shampoo etc on the floor. Place was almost empty for first 2 says! Expensive ecperience gor what you get. Wouldn't recommend it.
Stayed 3 nights in Feb 2020

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay
Stayed 1 night in Mar 2019
Response from Peung on 4 Apr 2019
Thank you very much for taking time to share your recent stay experience with us . We are most delighted to know that you enjoyed your stay with us. The compliment from the regular guest it will definitely encourage and motivate our staff as we strive to continuously provide excellent service which were shared to our team members. We appreciate very much you choosing to stay with Sibsan Resort and look forward to welcoming you back again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything there. Definitely, will be return when we have a chance.
Stayed 2 nights in Jan 2019
Response from Peung on 4 Apr 2019
Thank you very much for taking time to share your recent stay experience with us . We are most delighted to know that you enjoyed your stay with us. The compliment from the regular guest it will definitely encourage and motivate our staff as we strive to continuously provide excellent service which were shared to our team members. We appreciate very much you choosing to stay with Sibsan Resort and look forward to welcoming you back again in near future.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable hotel
The hotel was very big but a bit old. Room is very very spacious but there was not water basin in toilet. Bath room was on the other side of the room. After taking batch, the whole room would be all wet the whole day. Very strange design. Not comfortable at all.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle paradise
This place is amazing! It is about and hour outside of Chiang Mai so if your ok paying about $30 to get into the city this place is great. It is also within 5 minutes of the Elephant Nature Park which is the non-abusive elephant sanctuary. There is also an elephant park right next door, sadly, this is the type that exploits elephants. This spa was great as welll!
Stayed 3 nights in Apr 2018
Response from Plengsuree Jongruk on 12 May 2018
Thank you for stay with us. It was our pleasure We are glad that you enjoyed your stay with us at Sibsan hotel and resort and your feedback is very motivating and dear to us. Thank you. We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

nut, BKK , Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for relaxing!
Nice view. Recommend for family or couple trip. In the morning you can see elephant in the Ping River. It’s so adorable and hotel provides free bicycle for traveling in hotel. So comfy and I definitely go back to stay at Sibsan again Just one thing, staff at hotel restaurant is not good as expectation he’s quite unfriendly and the menu price is quite expensive. You’d better have dinner outside hotel.
Stayed 1 night in Jan 2018
Response from Namwan on 26 Jan 2018
Thank you for stay with us. It was our pleasure We are glad that you enjoyed your stay with us at Sibsan hotel and resort and your feedback is very motivating and dear to us. Thank you. We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We gave this as a Christmas gift for my parents. They loved it and felt like royalty.
Stayed 1 night in Dec 2017
Response from Namwan on 26 Jan 2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

8/10 Good

Gary, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place for relaxation.
Nice ambience for relaxation. Staff were helpful and friendly. Value for money. A little too far from Chiang Mai for those who want to shop.
Stayed 5 nights in Dec 2017
Response from B. on 6 Jan 2018
We would like to thank you for stay with us, we look forward to warm welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Namwan on 26 Jan 2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Namwan on 26 Jan 2018
Thank you for stay with us. It was our pleasure We hope you will have a pleasant trip back and look forward to seeing you again :)

10/10 Excellent

nan, sarasota florida

Liked: Cleanliness, staff & service, property conditions & facilities
Elegance at a reasonable price.
Helpful staff. Beautiful, exceptionally well cared for lanscaping. Just one problem— when room card is removed, all power shuts down- including air conditioning. So the choice is sleep with lights on with air conditioning or turn all off and awaken when it gets too hot. Nonetheless it was a wonderful spot that I would certainly recommend to others.
Stayed 1 night in Nov 2017
Response from Plengsuree Jongruk on 15 Nov 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Chanthou, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outer skirt of chiang mai resort
This resort is an hour an twenty minutes away from downtown Chiang Mai. If you like privacy and enjoy the non business of the city life. This is the resort for you. Their restaurant is over priced. The food is average quality and not four stars. You can have better food in downtown chiang mai or from steer vendors. Their free breakfast, however is pretty good. Lastly, I didn't get the villa/room I had upgraded.
Stayed 3 nights in Aug 2017
Response from Bee on 11 Sept 2017
Thank you for your comment

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxury resort on the river with a rustic Lanna Thai feel that will leave you refreshed and rejuvenated.
Stayed 4 nights in Aug 2017
Thank you for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exclusive and serene
There's really nothing much to do in the Resort apart from chilling. The Resort was nice and quiet but sadly I think we've got multiple bites in the room. Not sure if it was mosquito bites or skin allergy but that made the stay slightly less pleasant.
Stayed 3 nights in Jun 2017
Response from reservations on 9 Jul 2017
Thank you for your comment and we will take it to improved our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling as a Couple
Very friendly, helpful staff and great customer service. Loved the entire grounds and the fact that there were bicycles for guests to sign out and ride around the resort. A great place to relax and unwind. Also very convenient to visit the Maetaeng Elephant Park next door. Room and grounds were very well cleaned and maintained. There was always staff maintaining the grounds. Felt very safe in the location with security present. Loved being able to see the elephants pass by all day long with our river view villa. Also very much enjoyed the spa experience as the technician did a great job and was very professional. We arranged our transfer back to the airport with Sibsan and because we had to leave before breakfast they were kind enough to arrange a breakfast box to go. We were very impressed by this and appreciated the thought.

10/10 Excellent

Tanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort
I love this place!! A unique place, nice room good set up. Big pools and love the service. Food is super excellent here. Dinne was great, breakfast was awesome! The add on for the coffee shop was amazing.

6/10 Okay

Jack , Bangkok

There are other options
Don't get me wrong, it's a nice place, super quiet, beautiful pools. But service is inconsistent and rooms are not equipped as shown. I booked a superior with a large bed and tub. When I got there, it was: Sorry your room doesn't have a tub and we just push the two twin beds together to make a big bed. (Well, I don't like falling in the crack every time I need to hug my lady.) "Oh, sorry, room with tub and one big bed is 500 baht more a night." Alright, let's do that. Hmm, then no iron or ironing board, 3 hangers, no DVD player and amusingly low water pressure... wait for it, wait for it... the hot water I mean. There's also a nice set of instructions as to using the tub. Something like this: "Water heater is shared by two villas, so fill the tub halfway with COLD water and then add hot to your comfort level." Okay, so what about the food? Certainly Chiang Mai food is not as hot as Issan or Phuket, but I think this food has been cooled down for the tourists. The breakfast is nice and the folks that work the breakfast are kind. But the dinners are sort of bland. On one occasion, my pad thai goong had only 2 shrimp. I didn't have to pay for it, but? Yes, you can go down to the river and see the elephants and that is great, but beware if you rent a room down that way, you're going to hear the PA announcements for the elephant show and the construction that is going on down there. They call it an elephant sanctuary, but it looks more like an elephant riding business, you decide.

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly staff.
Very peaceful and beautiful setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resort with very nice view.. 5 stars!!!
Such a beautiful and nice resort to stay. We will visit there again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for privacy. Wonderful view
Great service. Great food. This hotel put us a walk away from family in the area. Loved staying here.

10/10 Excellent

Liz , Golden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's paradise!!!
We loved Chiang Mai... It's absolutely stunning. The hotel was nestled in the mountains and had the most gorgeous views. The staff is very nice and helpful. The food is great. We did the Thai Elephant tour while were there and it was an amazing experience. We would definitely return to this hotel.

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ken, north carolina

Liked: Staff & service
Disliked: Room comfort
Quiet and away from the city
The grounds are nice being in the country. My stay was good until it was time to sleep. The bed was hard as a rock!

8/10 Good

Stephen, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good - but a few significant shortcomings too
Stayed 4 nights. Major pros = nice location; good breakfast buffet spread; swimming pools; good wifi. Major cons = restaurant is very expensive & the Western food is NOT good; TV channels are NOT what’s in the hotel write-up (there are 20 channels, mostly Thai) & no DVD player. We've lived in Thailand for 10 years - we know hotels in the area, prices, etc. This hotel is one of the best for location, ambience. Thai food in the restaurant is OK (but nothing special when comparing with restaurants in Chiang Mai), but western food is terrible......we had salmon on our first night (450 baht) and it didn't taste fresh. The menu said it came with fries, but they served it with packet-mix mashed potatoes - and no explanation or apology for no fries. The salad (220 baht) was pathetic & uninspiring. The next night we ordered Hawaiian pizza - it was a store-bought frozen pizza heated up - terrible. After that, we only ordered Thai food. Would we come again or recommend it - definitely…..just readjust your expectations for dinner.....or go off-site. Breakfast spread was very good - including good quality muesli. Swimming pools are very good - including a small semi-private pool which our room shared with 3 others (we'd booked the cheapest rooms). One other small gripe - we arrived at midday; but even by 2pm (normal check-in time) our room wasn't ready. Finally one good point - wifi signal was strong - I streamed a live Formula 1 race in our room with no interruptions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in the hills
Loved this area But they do not have decent house wine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

christina, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing it already
Although the hotel was about an hour to an hour and a half away from town and other activities, and they do not arrange transport, the breathtaking views and very caring staff made it all worth while. Hotel Grounds were unbelievable, breakfast and pool area fantastic, and its location is right next to the elephant camp and long neck village. I will definitely be going back there and no where else.

8/10 Good

Anat-chnid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fdoggg, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villas, good location in North Chiang Mai
We had a wonderful stay at this hotel and highly recommend it. Our only regret is that we didn't have more time there. We stayed at Sibsan for the final 3 days of our honeymoon, since we wanted to be in the area to visit elephant santuaries / parks (there are quite a few in the area). The villa we stayed in was wonderful - spacious, clean, comfortable bed, nice decor. The hotel property itself is amazingly quiet and peaceful. The decor, overall layout (i.e., privacy each villa has), the garden and landscaping are all beautifully done. We enjoyed swims in the pool, which is located in the middle of the villages with a lovely garden surrounding it - just gorgeous, not to mention just a few steps from our private porch. The reception / staff is helpful and responsive (golf cart to drive you around from point A to point B anytime you request it). Even though 60%+ of the villas were booked you didn't feel that the resort was crowded at all, in fact it felt pretty quiet and private and one afternoon we had the large pool down below to ourselves. The cafe onsite has the most lovely view, on our last day we watched elephants from the camp next door give tourists rides up and down the river. The restaurant served up some solid Thai curries (although their non-alcoholic drink menu and breakfast buffet could be a bit better - not bad overall but we found other hotels in thailand were better). The property is amazing and was perfect for our romantic getaway.

10/10 Excellent

ganatchian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hitesh S, London

Disliked: Cleanliness, staff & service
Nice hotel, good location
Beautiful hotel in a remote location ideal for elephant camps nearby, rafting and jungle trecks. Service at the hotel was generally poor. Breakfast choice was ok and staff were attentive, however, at lunch and dinner service wasn't good. There were plenty of staff around at lunch and dinner, they just weren't tuned into guest needs. Food choice and quality were ok. Our room had not been cleaned properly as a number of items from previous occupants were in the bathroom and drawers (disgusting) so we were upgraded to a suite after complaining. Take plenty to read as there is nothing to do in the evening and tv channels are aimed at local, Japanese and Chinese guests. The wifi was slow most times when it worked.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful North Thailand Retreat
We were in Thailand for 3 weeks and Rawee Wawee was our favourite resort. We had an Executive suite right at pool side. The accommodations included a large livingroom, separate bedroom and spa bathroom. It was so peaceful and beautiful. We did use the spa and had a couple of treatments and they were the best I have had. The restaurant served good food - not gourmet dining but quite adequate and service was good. We actually left an item in our room and the hotel emailed us so we were able to pick it up. I would definitely stay here again as it is a good base to do sight seeing in the surrounding area.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

미연

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Healing time
조용하게 쉬고싶을때 가면 좋아요^^
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to stay. Calm and peaceful. Convenient to access to activities such as elephant trecking, zip line.
Stayed 3 nights in Jul 2017

10/10 Excellent

sakunphat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poolvilla เหมาะสำหรับครอบครัวมากๆอบอุ่นและสะดวกสบายใกล้ชิดธรรมชาติ
Stayed 1 night in Jun 2017
ขอบคุณสำหรับความคิดเห็นของคุณ ทางโรงแรมฯหวังว่าจะได้ให้บริการในครั้งต่อๆไป

8/10 Good

은정, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
코끼리를 보려면 여기!!
호텔 서비스가 아주 좋았어요. 음식도 맛있었고요. 수영장은 개인 풀과 공용 풀이 있었는데, 개인 풀은 키 140 이상이어야 즐길 수 있어요. 잘 관리되어 있고요. 공용 풀은 아주 깨끗하진 않았어요. 공기에서 코끼리 동물원 냄새가 났어요. 대신 카페에 앉아서 코끼리를 타고 강을 건너는 사람들을 매일 볼 수 있죠. 전체적으론 만족이에요. 다음에 또 가고싶어요.
Stayed 2 nights in Jun 2017
Thank you for your comment we waiting for your come back.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
4ベッドループ　プールビラ
とても素晴らしい施設なのに、設備の管理と清掃が行き届いていない。 具体的には、 ①バスの詮に不具合がある為に湯船に20㎝程度しかお湯が溜まらなかった。 ②プライベートプールの底に缶のプルタブが2つ沈んでいた。 ③部屋がカビ臭かった。（エアコンかもしれない） 従業員も笑顔はあったが、アルバイトのような感じでプロ意識が低いように感じた。 全体的に「お客様を満足させる！」という取組みが少ないと思える。
Thank you for your comment we will take it to improved our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
理想的なリゾート
理想的なリゾート。空港から一時間以上かかるので、交通費がタイにしては驚くほどかかります。その分静かで、まるで池のようなプールやゾウを眺められる川や、素晴らしい点がたくさんあります。街で買い物などを計画されているなら、宿泊先を分ける方がいいと思います。 私は街の郊外に二泊したあとここに移りました。環境が本当にすばらしく、夜にぞうの遠吠えを聞いたり、明け方鶏やセミの声をきくのは楽しかったです。ただ中のレストランのお味がう〜ん悪くないんですが普通。前のホテルが美味しくて、しかも料金が三分の一だったんで、そこが残念でした。ここではタイのリーズナブルさはないです。夕方にも掃除にきてくれるんですが（ベッドメイクもしてくれる）これは要らなかったです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เหมาะสำหรับการไปพักผ่อนชมธรรมชาติอย่างแท้จริง
มาพักกับครอบครัว ที่พักสวย บรรยากาศดี มีสระว่ายน้ำส่วนตัว หน้าห้องเห็นช้างจากปางช้างเดินผ่านตั้งแต่เช้าถึงเย็น เด็กๆชอบมาก ประทับใจทุกอย่าง พนักงานดูแลดี ยิ้มแย้มแจ่มใส สระน้ำส่วนกลางใหญ่ ข้อเสีย : ค่าใช้จ่ายอื่นๆหากโดนชาร์จเพิ่มแพงมาก ที่บ้านทำขวดสบู่ในห้องแตก 1 ขวด โดนชาร์จเพิ่ม 1500 บาท!!!!!

10/10 Excellent

Kam Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tookta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
การพักผ่อนที่ดีเยี่ยม
ที่พักกว้าง สงบ ร่มรื่น มีร้านกาแฟน่านั่งวิวสวย มีสระว่ายน้ำวิวภูเขา ชอบมากค่ะ อยากอยู่หลายๆคืน

8/10 Good

Jarean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมบรรยากาศดีมาก อาหารค่อนข้างแพง
เราเข้ เราเข้าพักแบบครอบครัว นี่ มีผู้สูงอายุสองท่านนั่งอยู่วิ วิน แชร์ด้วย โดยภาพรวมบรรยากาศโรงแรมโอเคกับการเดินทางไปที่ห้องอาหาร ยังไม่สะดวกนักพนั พนักงานพร้อมช่วยเหลือเต็มที่