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Reviews of The Residency Towers

5 out of 5
The Residency Towers
115 Sir Thyagaraya Road, T Nagar, Chennai, Tamil Nadu

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 382 reviews" "
Rating 8 - Good. 125 out of 382 reviews" "
Rating 6 - Okay. 50 out of 382 reviews" "
Rating 4 - Poor. 20 out of 382 reviews" "
Rating 2 - Terrible. 7 out of 382 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shankar, Edison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access. didnt like the construction noise
Stayed 2 nights in Mar 2024

10/10 Excellent

krishna

Stayed 2 nights in Dec 2023

8/10 Good

Murali

Stayed 2 nights in Dec 2023

2/10 Terrible

Karthik

Stayed 3 nights in Dec 2023

10/10 Excellent

Balajee

Stayed 1 night in Nov 2023

6/10 Okay

Sanjay, Jamshedpur

Business traveller
Liked: Amenities, property conditions & facilities
nicely located and priced as well. however professionalism is missing.
Stayed 2 nights in Nov 2023

8/10 Good

Panchalingam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

GEETHANJALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 3 nights in Jul 2023

10/10 Excellent

Senthilan

Liked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Sathivell, Allen

I waited for more than an hour during check-in, and breakfast was not ready till 7.30 am even though it was supposed to start at 7 am.
Stayed 4 nights in Jun 2023

8/10 Good

Mauricio

Stayed 2 nights in May 2023

8/10 Good

Surendar

Stayed 1 night in May 2023

8/10 Good

Mauricio

Stayed 1 night in May 2023

8/10 Good

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location and very nice hotel and value for money. a good 5star property.
Stayed 2 nights in Mar 2023

10/10 Excellent

Monali

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Srilata

Stayed 1 night in Jan 2023

2/10 Terrible

Nagarathnam

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Washroom sink water was dirty! Staff, though courteous, expect tips for anything and everything

8/10 Good

Nagarathnam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good food. Not accommodative when it came either to spare an umbrella in case of an emergency nor to store some of our baggages in spite of repeated requests and the fact that we were coming back after 6 days to stay agin in the propert for 3 more nights. Couldn’t believe the fact that such a great 5 star hotel did not have enough umbrellas to spare nor a small space of foot print measuring 4 sq ft. Didn’t feel happy. Made us look like beggars.

6/10 Okay

Sanjay, Jamshedpur

Business traveller
Disliked: Staff & service
customer service at the reception is below par and sub standard
Stayed 2 nights in Dec 2022

8/10 Good

Narendra

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

6/10 Okay

Sivalingam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kannan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again amazing service at the Residency Towers. One of my regular hotels when visiting Chennai. Close to city centre with a short auto ride. Amazing hospitality and the food.. well where do I start. Amazing breakfast variety which can be customed to your needs. Staff were amazing. Definitely stay again.
Stayed 3 nights in Sep 2022

4/10 Poor

Harish

Travelled with family
Disliked: Staff & service
Staff and service is not as accommodating and helpful now as per your staff before the pandemic. The quality of food is pretty bad. Same repetition of buffet breakfast as well as dinner
Stayed 4 nights in Jul 2022

2/10 Terrible

Ganesh

Disliked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Raveendran

Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modern and recently renovated
Stayed 2 nights in Jun 2022

10/10 Excellent

Nandakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, the room and the service was simply amazing!! Unbelievable!! Very professional! The morning BF buffet was amazing!!
Stayed 3 nights in Apr 2022

10/10 Excellent

Raman, Hudson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a free upgrade from a Family Room to a a suite! This was because all my the Family Rooms were taken.
Stayed 2 nights in Apr 2022

8/10 Good

Kakrala

Stayed 1 night in Mar 2022

10/10 Excellent

Raman, Hudson

Travelled with family
Nice plac we to stay and the service was great.
Stayed 2 nights in Mar 2022

10/10 Excellent

Malar

Stayed 1 night in Feb 2022

4/10 Poor

Krishnappan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old beaten down hotel requiring modern upgrades. Food quality was average.
Stayed 2 nights in Jan 2022

6/10 Okay

Mohit

Stayed 1 night in Jan 2022

10/10 Excellent

SANJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are renovated and very modern, classy and comfortable
Stayed 1 night in Sep 2021

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Kaiser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service, I noticed a minor problem and thee team fixed it within mins and also delighted me with-special addons
Stayed 1 night in Feb 2021

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

6/10 Okay

Siva, Cincinnati

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel room is very old and the construction noise
Stayed 4 nights in Apr 2019

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great stay for a great price in a great location. Was upgraded to the newly refurbished floor. The room size was very generous with excellent room amenities. Room was very clean & beautifully decorated. Absolutely loved the stay. Will recommend stay.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property had noisy maintenance activity going on till 6 pm every day. Their Housekeeping and In room Dining staff were excellent. I would however like to highlight a major problem the Hotel put us through on February 23, 2020. The Restaurant offers a big spread in the buffet breakfast. However, my wife is a diabetic on insulin and can eat only a little at a time. She picked up a little of semolina upma and a cup of tea. She called a waiter, informed him of her medical condition, expressed inability to eat beyond a few spoonfuls and asked him for an omelette and 2 pieces of toasted bread to be packed, so that she could save it for later. A few minutes later, the waiter brought the omelette in a plate and told her that he is under instructions of the Food and Beverage (F&B) Manager (Mr. Ashwat) to not let the food be taken out and that she must eat the same within the Restaurant premises. It was humiliating for a diabetes patient to be subjected to this practice.The Supervisor in the F&B quietly watched and did not try to salvage the situation. TOTAL INSENSITIVITY on their part. I summoned the Duty Manager of the Hotel, who accepted that there was fault on part of the Hotel. I left instructions with Mr. Ashwat, when he called me, asking for the General Manager of Residency Towers to speak to me to ensure that no other guest with a medical condition suffers in future. No calls yet. Shows that Residency Towers has no REGRET NOR ANY DESIRE TO RECTIFY ITS REGRESSIVE POLICY.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but had to wait some time for our rooms. Understand that some floors were under renovation. Besides that everything was good. Breakfast buffet was good.thanks to Mr Ghandi’s wonderful coffee. We liked this hotel except for one thing. Staff are very helpful but not cheerful. When we stayed at GRT Grand Chennai, the staff were mostly cheerful and greeted everyone. Tot that was nice. Nevertheless pls be assured that we did enjoy our stay at your hotel and the staff are helpful.
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Most of the Traveller use the room for comfortable and safety. They do not provide flat sheet in-between duevey and the bed cover. Bath tub is w .
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Peri, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff are knowledgeable and courteous. Breakfast has a variety and mix of south indian and continental for everyone's taste
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location, Value for the Money
The hotel is located in a nice area convenient to shops. Currently renovation work going on which puts burden on residents as there's lot of construction noise in portions of the building. I had to relocate my room due to this noise. While the rooms are big, the bathroom could use better lighting. It is kind of dark and the lights there are dim. Service overall was good. at times a bit slow. I think after renovation is completed, the hotel will be in better shape hopefully.
Stayed 2 nights in Dec 2019

6/10 Okay

Raman

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Work is going on in the Hotel during day time Convenient location and generally good Well staffed in all departments but handling at reception can be better with at least two staff at all time .
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Reception staff needs to be trained for customer service.
Stayed 1 night in Nov 2019