This is my second stay this year. I previously said it has the most comfortable beds in India and both rooms I stayed in this time also had amazing beds. The reason I changed room is that the staff warned me that the courtyard area (I had paid extra for a park / courtyard view room, to be away from noisy main road outside) is noisy on Saturday nights due to the DJ party until early hours. I moved to a cheaper road-view room, which was not too noisy but could hear police / ambulance sirens during the night). I did not get a refund in price difference for this night but Raj on front desk was very helpful and didn't hesitate to give me a late-checkout, to compensate. The phone in this room did not work, the sound on the TV did not work and the AC control did not work so room got too cold during night and then I had to turn off AC and it was too hot by morning. The park-view room was perfect, when I moved the following day, everything worked, had a great bath in piping hot water and also used the roof-top pool sauna, and steam room. Even if it's a bit shabby in places this hotel has a very under-stated and homely feel, unlike flashier five-stars. The lotus-pond area is delightful for outdoor breakfast and coffee. Breakfast and dinner buffet is amazing and was included in my price. Incredible value when compared to international hotels of this calibre. Probably my choice in Chennai from now on, but not for a Saturday night stay!