Bar (on property)

Reviews of Mahalaya Residency

3 out of 5
Mahalaya Residency
No.114, GST Road Pallavaram, Chennai, Tamil Nadu

Reviews

6.6
Rating 10 - Excellent. 11 out of 75 reviews" "
Rating 8 - Good. 28 out of 75 reviews" "
Rating 6 - Okay. 17 out of 75 reviews" "
Rating 4 - Poor. 9 out of 75 reviews" "
Rating 2 - Terrible. 10 out of 75 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and the staff The balcony needs to be clean The food and staff was plesant
Stayed 2 nights in Apr 2019
Response from f.o manager on 29 May 2019
Thanks for yr Valuable comments

8/10 Good

Thiagarajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from fo manager on 29 May 2019
Thanks for yr comments

6/10 Okay

margaret

Liked: Cleanliness, staff & service
The man at reception in the morning was most helpful .

4/10 Poor

Sreenivasan, chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To start off I booked this hotel primarily because hotels.com stated that it had 24 hour check in as I was landing around midnight. when we tried to check in the person at the desk behaved as if he was doing us a big favour. After some deliberations he reluctantly agreed to allow us to stay from 2 a.m. to 2 a.m. with 1 days rent. One of the main things I expect is cleanliness in the restroom and it was completely lacking, which extremely frustrated me. The towels they provided were old and torn and disgusting. Again after deliberations they provided fresh ones. Overall I wouldn't consider staying in this hotel again.

8/10 Good

Couple traveler, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay At Sarah Hotel
We liked the place. Rest room was good, but would like to have availability of tissues and toilet paper also.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were generally happy with our stay in this hotel.
Response from priya on 20 Dec 2016
thanks u r welcome

10/10 Excellent

Satyoki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sm, kansas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel closer to the airport
The hotel location is very close to the airport. The rooms are clean, but little noisy. Food is not pricy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff; courtesy vehicle
This was a one night stay to change flights in Chennai. The hotel is close to the airport and provides free friendly pick up and drop. Friendly and helpful also in providing amenities.

6/10 Okay

Asha, uk

near airport if you got to catch flight
just two minutes away from airport friendly staff came to pick us from airport 2am good timing

2/10 Terrible

annoyed, scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chennai hotel
The hotel had no details of our booking when we arrived even though I had received a confirmation through Expedia when I made the booking months in advance. I arrived early evening after a 5 hr drive with four children and a husband who was very unwell only to be told the hotel was full. Not really the hotels fault I suppose and they did transfer us to another hotel-1star! I was told to contact Expedia for a refund-not the most helpful response when the internet connection at the Mahalaya didn't work and there is no way to contact Expedia who since haven't responded to my emails. All in all pretty annoyed that I was messed around and will be amazed if I ever receive a refund. If Expedia can't even make sure your booking is confirmed when this is the essence of their business then their company is s shambles-thoroughly unprofessional..

6/10 Okay

Suresh, London

Liked: Cleanliness, staff & service, property conditions & facilities
Okay Hotel
Plus points about this hotel, Reasonable priced, Near airport(free Pick up) Near Main railway station. Friendly Staff and quick service Including good Laundry Services. Minus Points Far away from city center (expensive Taxi Fares)Or Uber Lots of traffic Noise 24 hrs Limited breakfast menu (same items every day)we here for 5 days Basic rooms with limited furniture Noisy air condition Big bathroom with toilet combine so floor is wet all the time and reasonably clean towels and toiletries

8/10 Good

Yashwant, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was short -- only for one night -- but was very comfortable

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Very Bas Hotel. Just nearby Airport. unkind & dirty, Noisy hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good feedback from my wife & kids
My family stayed in this hotel last week and they all liked the comfort of being closer to airport and food was reasonably good. Definitely choose this place in the next visit to india.

6/10 Okay

Usha, U.S.

Liked: Staff & service
Okay hotel to stay due to proximity to the airport
Staff were helpful, it is close to the airport. The bathroom fixtures were old, holes in the doors, and could use some renovation and upkeep. It was okay since we just stayed there for a couple of hours before having to take a flight.

10/10 Excellent

MUNIYANDY, Chennai Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chennai hotel near airport
Very virtuous service

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
The hotel staff were particularly helpful and friendly for my very late night and very early morning arrival.

2/10 Terrible

SHAJI, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not to the standard of 4 star, lot of improvments required

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money
Very nice hotel close to the airport. Good food in the hotel restaurant. Quick check in and out.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Good for transfer
Good location for transfer, airport pick-up and drop-off are complimentary. Room was comfortable apart from the smell coming out from the wardrobe due to the disinfection balls kept in it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepaid booking lost
We had prepaid booking for 1 night. However, when we arrived they told us they didn't get our reservation. They arranged for us stay in a different hotel. However, this hotel was of lower category, not very clean and not well equipped, approximately two times cheaper. We were not given any refund for staying in this cheaper hotel.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Experience - Needs improvised
We didn't stay at Mahalaya Residency in spite of reservation completed successfully on 12/24/2015. When we reached hotel to check-in we were notified that they don't have the confirmation. We were notified that hotel don't have reserved room for us and asked to apply for refund. After lot of efforts and coordination we ended up staying in different hotel few miles away. Over all experience is not good (hotel management has to be improvised).

8/10 Good

Christopher, Cambridge , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Users of Chennai Airport could not do better....
Travellers arriving at or leaving from Chennai Airport late at night or early in the morning could not do better than to use this hotel , which includes airport transfers in the price of a room . I have used the hotel for years , and am impressed by the efficiency of their service , all for relatively few Rupees .

6/10 Okay

Padmaja, Houston

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to Chennao airport with shuttle service
The hotel staff is friendly but the hotel room comfort is poor.

8/10 Good

Wing, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel which near to the Airport
Staffs are very nice, with free Wi-Fi and free Hotel Airport transport.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I had e a terrible time at the hotel since most of the facilities promised were not working properly and toilet didn't had toilet paper.

2/10 Terrible

athi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

gk singh, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel very close to airport.
Had a very comfortable stay. The staff is very friendly and helpful. The hotel is located very close to the airport. Rooms are neat and clean.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad choice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closer to chennai Airport
I would not recommend this hotel to anyone. Waste of Money and Time..

8/10 Good

Sathya, US

Liked: Cleanliness, staff & service, property conditions & facilities
Great for transit to the airport
We stayed here for a few hours before catching our late night international flight from MAA. I called the hotel the previous night to check if they can provide pickup from the airport. They asked to call after we landed there and had picked up baggage. I did that, and the pickup van was at the terminal in about 10 minutes. The room is basic, but comfortable. It has decent beds, AC, TV and other furniture. The bathrooms have hot(warm) and cold water. It was clean enough. Our room opened to a private balcony shaded by greenery. It would have been nice, except that the AC exhaust was fitted in the same space (ha) and it was really hot. There is a restaurant downstairs - it has seating for maybe 30 people. They said the breakfast is complimentary. The lunch buffet was ~300rs per person. The food was great and the service was better. Highly recommended. Checking out was very easy too. The bellboy was up in 2 minutes after I called the reception asking to check out. The checkout process itself was another 2 minutes. In another 5 minutes they had loaded up all our luggage into the van to go to the airport. Fantastic. There are better hotels at a higher price point, but if all you are doing is transit - this works well.

2/10 Terrible

doss, Baltimore Maryland usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cigarette smoke from the bar down stair got into o
Not satisfied with the stay. I would give overall rating of one

8/10 Good

Sanjay, Delhi

Liked: Cleanliness, property conditions & facilities
The stay was more or less ok , the AC cooling was not very good, which is an important factor for a Chennai weather.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Nice for layover
Easy for to and fro from airport. Great for layover.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good hotel to stay near airport
I was booked for my parents from USA to hometown via chennai transit. Hotel stay was very nice for them, room was spacious & clean. Only concern was that staff were not so responsive. They talked nicely through phone in morning time and committed to pick up from airport at night time but they did not do it. Just kept receiver away from the phone and was not reachable. Since they were not new to chennai, they took taxi to hotel. When asked about that they were telling so many stories and were not helpful during mid night. This made me to give 3 rating. Apart from that hotel stay was nice especially breakfast.

10/10 Excellent

Priya, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
My mum and dad stayed here for a day and the service was excellent. The room was very clean and the staff were friendly. They were provided complimentary breakfast and complimentary drop off to the airport. I will definitely recommend this place for stay.

6/10 Okay

Barbara, Austin

Liked: Cleanliness, room comfort
Short stay ok
Literally spent 5 hours in between flights and thanks to ear plugs was able to sleep well. Clean sheets, clean bathroom and AC. All I ask for is there. Sleep and go and you will be fine.

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice, calm, near to Airport.
It was a pleasant stay& Very nice, comfortable, peaceful stay with all accessories in it. This Hotel is situated very near to Airport ,also avoids traffic& tension traveling to board flight. This hotel is very clean at affordable rate. very comfortable for family to stay.

4/10 Poor

Verified traveller

Disliked: Staff & service
STAY WAS NOT COMFORTABLE
ROOM SERVICE LOUSY.BREAKFAST MENU POOR AND PREPRATIONS NOT UPTO THE MARK.

6/10 Okay

Verified traveller

6/10 Okay

Amit, Pune

Good
Good Experience. The complementry Air Port Drop is added advantage.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel closer to airport
Great hotel for short stay. Complimentary airport pick-up and drop is icing on the cake

10/10 Excellent

Jerry, Arlington, TN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Airport
We arrived at 1:30 am.Glad the Hotel was close to the airport 10 Minutes. The hotel staff was very helpful. We needed WiFi connection immediately to communicate with the USA. They provided for our use. The rooms were clean and comfortable. Breakfast was provided and very good if you like Indian food. We also had them cook omelets to order with toast. Thanks and will definitely stay again.

8/10 Good

Vasu, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Late checkin and early checkout, so not a thorough review. Good value for money. The restaurant food wasn't the best. Staff was helpful. Very easy to get to airport.

10/10 Excellent

Jay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great if you need a place to stop just before travelling home as it is near the airport and offers a free pick up and shuttle to the airport. The food is good and the rooms, albeit simply furnished, are comforatble and clean. Service is good too. I definitely recommend it.

6/10 Okay

Verified traveller

Liked: Cleanliness
good
Good place to stay in vellore nice set up but the bar requires to be more clean and decent

8/10 Good

Hetal, Gandhinagar, Gujarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Transit Hotel
Good place for short stays if you are transiting thru' Chennai