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Reviews of Feathers - A Radha Hotel

5 out of 5
Feathers - A Radha Hotel
No. 4 / 129, Mount Poonamallee Road, Manapakkam, Chennai, Tamilnadu

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 126 reviews" "
Rating 8 - Good. 42 out of 126 reviews" "
Rating 6 - Okay. 7 out of 126 reviews" "
Rating 4 - Poor. 6 out of 126 reviews" "
Rating 2 - Terrible. 4 out of 126 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kasra

Liked: Staff & service
I was on the third floor I believe. Floor smelled weird and room smelled weird as well. Possibly nice if not on that floor.
Stayed 1 night in Feb 2024
Response from Sriram S on 28 Feb 2024
Dear Ms Kasra,Greetings from Feathers!Thank you for choosing to stay with us.We are glad we got an opportunity to serve you at our hotel. We value your feedback.The same has been shared to the Housekeeping team and corrective measures will be taken.We extend our sincere apologies for the unpleasant experience. We assure you that this is not our usual hospitality standards and we hope you will give us another opportunity to serve you better.Sincerely ,Sriram SGeneral Manager

8/10 Good

Siva

Travelled with family
Liked: Cleanliness, amenities
Claenliness
Stayed 2 nights in Jan 2024
Response from Sriram S on 25 Jan 2024
Dear Mr Siva,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

8/10 Good

Albin, Staten Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sriram S on 16 Jan 2024
Dear Mr Albin,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

Adish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel is excellent and rooms are spacious neat clean and well maintained. Overall ambience was very comfortable.
Stayed 1 night in Dec 2023
Response from Sriram S on 16 Dec 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us.We are pleased that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

nawin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2023
Response from Sriram S on 13 Dec 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

surianarayanan

Liked: Staff & service, property conditions & facilities
Service is good. Lot of construction work going on nearby so traffic is heavy around the hotel area so takes longer to grt here.
Stayed 4 nights in Sep 2023
Response from Sriram S on 11 Oct 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Reception to Housekeeping to Restaurants...super smiles and service all round....special kudos to Ms Clary and Ms Ching
Stayed 1 night in Aug 2023
Response from Sriram S on 26 Sept 2023
Dear Guest,Greetings from Feathers: A Radha Hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

SIVAGENGA

Stayed 2 nights in Aug 2023
Response from Sriram S on 28 Aug 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us.We are pleased that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff
Stayed 3 nights in Jul 2023
Response from Sriram S on 10 Aug 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

8/10 Good

Raghavender

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Sriram S on 9 Jun 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing us.We are pleased that you had a pleasant experience with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

8/10 Good

prabhu

Stayed 1 night in Mar 2023
Response from Sriram S on 13 Mar 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant experience with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant quick stay!!
Just a quick overnight stay that included airport pickup. Very happy with our driver and hotel stay.
Stayed 1 night in Jan 2023
Response from Sriram S on 18 Jan 2023
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us.We are pleased that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,General Manager

8/10 Good

Mordechai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful property equivalent to major brands
Really a beautiful hotel like any major brands with all the amenities and services. Slight disappointed about wifi charging (who still do that these days). Front desk shall have more English skilld personal
Stayed 1 night in Dec 2022
Response from Sriram S on 10 Dec 2022
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We value your feedback.The same has been shared to the front office team and corrective measures will be taken.We apologize for the inconvenience caused and aim to make your next stay with us better.Sincerely ,Sriram SGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Fine Hotel, clean quiet, nice rooms and baths. Friendly helpful staff, great breakfast included for a very reasonable price.
Stayed 3 nights in Nov 2022
Response from Sriram S on 7 Dec 2022
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

David

Stayed 1 night in Dec 2022
Response from Sriram S on 7 Dec 2022
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us.We are pleased that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

10/10 Excellent

Satya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and facilities.. Breakfast spread is decent - not as much as I would have expected from a 5* property. But food was good. ViaMilano bar was a good place to wind down and have a small talk with the staff, esp the bar manager.
Stayed 2 nights in Nov 2022
Response from Sriram S on 19 Nov 2022
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We appreciate your valuable feedback.We are pleased to know that you had a pleasant stay with us and enjoyed our hospitality and services. We look forward to welcoming you back soon.With regards,Sriram SGeneral Manager

8/10 Good

Savithri

Stayed 1 night in Sep 2022
Response from Sriram S on 19 Nov 2022
Dear Guest,Greetings from Feathers: A Radha hotel!Thank you for choosing to stay with us. We are glad that you had a memorable stay with us and we got an opportunity to serve you at our hotel. We will be delighted to host you again.With regards,Sriram SGeneral Manager

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Amrender

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Mirela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Convenient
Stayed 1 night in Dec 2021

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay near Porur and 20 mins to airport.
Stayed 2 nights in Jan 2022

8/10 Good

Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Rahul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Stay
The hotel is new very beautiful rooms and bathrooms very clean and comfortable. Reasonable prices.
Stayed 1 night in Oct 2021

8/10 Good

Pratapsingh

Liked: Cleanliness
Stayed 1 night in Sep 2021

8/10 Good

Dr Arpitha

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The food order was all messed up, food was ok but nothing special.
Stayed 1 night in Feb 2021
Response from CRS on 22 Mar 2021
We shall have this actioned Dear guest

4/10 Poor

Verified traveller

Business traveller
Internet not working breakfast late
Stayed 1 night in Nov 2020
Response from Krishna Kumar on 15 Nov 2020
Greetings from Feathers, A Radha Hotel ! At the outset, we would like to thank you for sharing your feedback with us. It is extremely unfortunate that you had to experience an adverse scenario that failed to meet the service standard and reputation that we adhere to. This detailed feedback has been shared with due diligence, we assure you that we will go all out address every point sincerely. We sincerely urge you not to judge us and give another opportunity to serve you better. It would be indeed my pleasure to connect with you for any further assistance or clarification Looking forward to welcoming you back.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bad service and not up to the mark. Better off choosing other options in the city.
Stayed 3 nights in Dec 2019
Response from Krishna Kumar on 15 Nov 2020
Greetings from Feathers, A Radha Hotel ! At the outset, we would like to thank you for sharing your feedback with us. It is extremely unfortunate that you had to experience an adverse scenario which failed to meet the service standard and reputation that we adhere to. This detailed feedback has been shared with due diligence, we assure you that we will go all out address every point sincerely. We sincerely urge you not to judge us and give another opportunity to serve you better. It would be indeed my pleasure to connect with you for any further assistance or clarification Looking forward to welcoming you back.

10/10 Excellent

sharmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Family holidays
We had a lovely family holidays at Feathers Enjoyed buffet breakfast every morning,service was amazing. We used spa services which is world class. Gym is added bonus while stayed there. Chef Shariff,Balaji,Vinay,Tanya and Tamilselvan and morning hospitality team made our stay memorable. I would strongly recommend Feathers hotel for a luxury,family friendly holidays for any time of the year.
Stayed 11 nights in Mar 2020
Response from CRS on 15 Nov 2020
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Chin Seng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stay
Big room with good service Breakfast, Staff at Front Desk are helpful as well. However, much to improve in-term on TV channels and continous power in room (numerous power trip during my 4 day stay). Service on Roof Rest are slow and need prompting to accompanish the order.
Stayed 4 nights in Feb 2020
Response from CRS on 26 Feb 2020
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

10/10 Excellent

Aaron

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent including Duty Manager. Room was clean, restaurant was good, roof bar had excellent ambience, housekeeping were prompt in service and when I needed help with car for the day, the Duty Manager went out of his way to help us despite a car not being readily available.
Stayed 1 night in Dec 2019
Response from CRS on 11 Dec 2019
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

2/10 Terrible

Ajay

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from CRS on 11 Dec 2019
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport Clean and well kept rooms Pleasant facility Nice restaurants Front desk staff was a jerk during check in and check out. During check in i was 3 hours early. They said they would charge me and it was a full day rent. I refused and waited at the restaurant. During check out they would not give me 1 hour late check out. I understood they had a full booking. So I checked out at 12 10 PM. I was at the restaurant. I informed restaurant staff to call front desk, advise them that I am at the restaurant and I would be thre for 3 hours and then go to reception and check out. When I went to front desk, the person said I had not checked out at 12 and would charge me a full day stay. There was a bit of commotion. Eventually i was able to check out without having to pay for the 3 hours I was waiting at their restaurant.
Stayed 2 nights in Nov 2019
Response from CRS on 14 Nov 2019
We thank you very much for sharing your feedback. Your observation about the Hotel has been duly noted by the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

8/10 Good

TUSHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
Stay was comfortable but the official meeting was not satisfactory due to noise from adjacent hall
Stayed 1 night in Sep 2019
Response from CRS on 23 Sept 2019
We thank you very much for sharing your feedback. Your observation about the Hotel has been duly noted by the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

8/10 Good

Jung Yun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from CRS on 26 Aug 2019
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

10/10 Excellent

Panggali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from CRS on 21 Aug 2019
We thank you very much for sharing your wonderful feedback. Your appreciation of the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request/need next time. Wishing you all the success in your business.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good hotel ..quality food with excellent customer's convenience
Stayed 3 nights in Jul 2019
Response from Tharani on 1 Aug 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is new, beautiful, 100% clean, and modern. The staff treated me like royalty and made my entire trip wonderful.
Stayed 1 night in Apr 2019
Response from Feathers A Radha Hotel Chennai on 29 Apr 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with our big comfy bed. Very clean and virtually soundproof. Very friendly and attentive staff. Would highly recommend this hotel.
Stayed 3 nights in Apr 2019
Response from Feathers A Radha Hotel on 20 Apr 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

pamela, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern clean Hotel well located as close to airport
Stayed 2 nights in Apr 2019
Response from Feathers A Radha Hotel - Chennai on 5 Apr 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

Krishnakalakond, Hyderabad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it..right from front office to restaurant to cleaning staff..i would highly recommend the property and with expedia got a good deal and the experience is seamless
Stayed 1 night in Mar 2019
Response from Feathers A Radha Hotel - Chennai on 2 Apr 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

Kavitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and safe hotel
Stayed 9 nights in Feb 2019
Response from Feathers A Radha Hotel on 28 Feb 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

Erik Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Feathers A Radha Hotel Chennai on 12 Feb 2019
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy feel at stay. Food was awesome!!! have been first choice always for me.
Stayed 1 night in Dec 2018
Response from Feathers- A Radha Hotel Chennai on 17 Dec 2018
We thank you very much for sharing your wonderful feedback. Your appreciation about the Hotel has been truly encouraging for everyone at the hotel. We look forward to your next visit to Chennai and stay with us. Do let me know, for any specific request / need next time. Wishing you all the success in your business. With every good wish

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Feathers- A Radha Hotel Chennai on 19 Nov 2018
Thank ou for your review

8/10 Good

Mat, Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel we used as our base for a stopover in Chennai. rooms are clean facilities on par with other name brans. The only thing that let us down was check in took some time and they gave us twin beds despite asking for a King!
Stayed 1 night in Oct 2018
Response from Feathers- A Radha Hotel Chennai on 23 Oct 2018
We sincerely appreciate and value your feedback during your last stay at our hotel. On evaluating your Feedback, your observations on the area of improvement is duly noted. We have begun to take immediate corrective action on your precious Feedback and assure you that you will notice the subtle difference during your next stay. We do hope that you will give us another opportunity to host you during your next stay in the city.

8/10 Good

Devesh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unpleasant check in experience
The checkin staff insisted we pay half day charges since we had landed 2 hrs before their check in time. When we told them that all hotels oblige with giving the room early if they are vacant, they asked to wait till their check in time and that they will give us the key only then. This behaviour is so customer unfriendly. We had even requested them that we need to go somewhere soon . Although rooms were very neat and nice.
Stayed 1 night in Sep 2018
Response from Feathers- A Radha Hotel Chennai on 4 Oct 2018
We sincerely appreciate and value your feedback during your last stay at our hotel. On evaluating your Feedback, your observations on the area of improvement is duly noted. We have begun to take immediate corrective action on your precious Feedback and assure you that you will notice the subtle difference during your next stay. We do hope that you will give us another opportunity to host you during your next stay in the city.