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Reviews of ibis Cergy Pontoise Le Port

3 out of 5
ibis Cergy Pontoise Le Port
28 Avenue Des Grouettes, Cergy, Val-d'Oise

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 202 reviews" "
Rating 8 - Good. 94 out of 202 reviews" "
Rating 6 - Okay. 41 out of 202 reviews" "
Rating 4 - Poor. 13 out of 202 reviews" "
Rating 2 - Terrible. 7 out of 202 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2022
Response from Aurore on 21 Mar 2022
Chère Elizabeth, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Aurore Directrice

10/10 Excellent

Liang Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Services and Very New Facilities
Walking distance to ESSEC business school. Bus also available to nearby mall, or by walk. Convenient store in 1 min walking. Room is small but new. Staff are friendly. Highly recommended.
Stayed 6 nights in Jan 2022

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Aurore Directrice on 7 Dec 2021
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, ceci est notre plus belle récompense. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

10/10 Excellent

Heowoong

Stayed 2 nights in Jun 2021
Response from Aurore on 23 Jun 2021
Dear Sir Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aurore, general Manager

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, the staff were friendly and the hotel was clean and quiet.
Stayed 1 night in May 2021
Response from Aurore on 23 Jun 2021
Dear Joseph Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, INSERT FIRST NAME, LAST INITIAL INSERT JOB TITLE"

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casual business trip
It's a good place to stay Reasonably sized room for one or 2 people Convenient locality I will book again in near future
Stayed 4 nights in Jun 2020

8/10 Good

Kathrynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I don't recommend this hotel. The only thing I like is the cleanliness.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception staff. Clean room. Nice hotel
Stayed 4 nights in May 2018

6/10 Okay

Jeongmin

Liked: Cleanliness
Very economical hotel.
Most hotel staffs were not that much friendly as usual French people aren't not friendly. But one male staff wearing glasses was really friendly. The room rate was pricey because I stayed at the hotel during the early January. But I chose this hotel because I didn't have any option. The bathroom condition was fine. And housekeeping was good. The two ladies cleaned the room everyday. Personally, I think the bed is really important, but the bed was just fine. After staying this hotel, I went to Paris and stayed at the other hotel, which is comparable to this hotel, but the bed was much better.

6/10 Okay

Michael, Worksop

Liked: Cleanliness, staff & service
Decent Hotel with excellent local aminities
The hotel is ok with all the comforts you would expect from Ibis. There was quite a lot of internal renovation work going on but it did seam as though disruption to the guests was kept to the minimum. But the real joy is the close proximity to the port. A lovely little area 10 minutes walk away down by the river which was bustling with locals all enjoying the warm summer evening. With 6 restaurants and bars to choose from in a beautiful setting it really made our stop over complete.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pastries for breakfast
2 nights stay on business trip. Clean and comfortable rooms. Much improved breakfast with excellent pastries!

8/10 Good

SH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The receptionist was friendly and helpful. The only problem is lack of food options in the hotel.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - nice staff
4 night stay on business in Cergy-Pontoise. Perfect location as it's nice and quiet - and a 5 minute walk from the pretty little port where there a few places to eat. Staff were very friendly and helpful. Breakfast much better now after the Ibis revamp. Would definitely stay again in the are but would request a room with a double bed next time, as the single beds are too small.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Ryanh106, Scarborough, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel for Paris trip
We chose the hotel as a reasonably priced option for a trip to paris. Paris is a short trip by road (approx 16 miles) and easily accessible by public transport. I was a bit cautious after reading several reviews but all the bad reviews seemed to be linked to bad expectations, it's clearly not a luxury hotel, as you can tell from the price. We were pleasantly surprised by the hotel, it was fairly basic but clean, comfortable and exactly what we needed for a 3-day break in paris. Only thing that was missing was some better tea/coffee facilities(not bothered about these being available in the room, but this should be available somewhere). All together a great stay, can't imagine finding such a hotel with free parking and wifi, so close to Paris.

8/10 Good

Jettblue, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for two night stay when attending business meeting in Cergy. Would stay here again.

10/10 Excellent

AK, Hindhead, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, cheap, cheerful, well placed.
We needed an inexpensive place to stay for two nights near Auvers sur Oise, (village of Van Gogh and Daubigny) and Pontoise (village of Pissarro and Cezannes) and this Ibis was just about 30 minutes drive from one and 15 from the other, so was well placed for our visits. Buffet breakfast with various choices, as much as you want, and 10 minutes' well-lit walk from a pretty quai full of little boats, lined with at least half a dozen restaurants for dinner. Staff cheerful and welcoming, hotel basic but perfectly adequate. So a very successful trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I had chosen this hotel based on previous reviews and I was not wrong to do so! The staff were very friendly and spoke English, rooms were very spacious and clean, had access to free wireless internet from Orange and the position of the hotel is relatively great. I say relatively because you have to walk for 15 minutes to get to the Railway station. But at the same time around the station there is a large shopping mall with everything you could ever want. On a less positive note, the food prices in the hotel were very high, but it was to be expected. Luckily there is a petrol station about 50 meters away which also runs a mini supermarket where you can find snacks, sandwiches and drinks at reasonable prices. Overall my stay was great and I will not hesitate to stay at an Ibis hotel in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant hotel and excellent staff who were able to store all 5 of our bicycles safely inside the hotel as promised when booking.Close to a lovely little port with good bars and restaurants.

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Personale molto cordiale
Stayed 1 night in Nov 2023

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Rafik

Stayed 1 night in Jul 2023

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Super établissements je recommande 👍
Stayed 1 night in Jul 2023
Response from Aurore on 17 Jul 2023
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Correct
Literie pas très confortable à mon goût et isolation phonique à revoir : j’entendais les voisins parler
Stayed 1 night in Apr 2023

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très bien Bien situé : pas bruyant Personnel très sympathique A savoir : le lieu de restauration le + proche est à 10 minutes à pied
Stayed 1 night in Jan 2023
Response from Aurore on 27 Jan 2023
Cher NicolasMerci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 1 night in Dec 2022
Response from Aurore on 27 Jan 2023
Cher AnnaNous sommes ravis que vous ayez appréciée votre séjour. Au plaisir de vous accueillir prochainement pour décrocher la note de 10. Bien cordialement

4/10 Poor

damien

Liked: Cleanliness
Disliked: Staff & service, room comfort
j'ai réservé cet hotel pour la bonne de recharge malheureusement 2 de présente une occupé et une pris par un véhicule thermique dommage. confort des matelas médiocre . Déçu de cette hotel à 140€ la nuit
Stayed 1 night in Oct 2022

8/10 Good

xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement à recommander
Très bon accueil et efficient. Repas légers et chers. Petits-déjeuners corrects. Calme, bien situé et personnel très serviable et poli.
Stayed 5 nights in Sep 2022

8/10 Good

Najima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

marion

Stayed 1 night in Jul 2022

10/10 Excellent

Salima

Stayed 1 night in Jul 2022

8/10 Good

Léon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Globalement, un bon séjour sans prétention. Le lit est confortable et la chambre très propre. La réception était assez sommaire Le buffet du petit déjeuner est bien fourni, en revanche.
Stayed 2 nights in May 2022
Response from aurore maurin on 22 Jun 2022
Monsieur Léon, Nous vous remercions pour votre commentaire. En espérant ayant été à la hauteur de vos attentes. Nous mettons tout en œuvre pour que nos clients apprécient leur séjour chez nous. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

Roxane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien, petit dejeuner complet.
Stayed 3 nights in Apr 2022
Response from Aurore on 12 May 2022
Chère Roxane Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous et principalement notre petit déjeuner buffet, je ne manquerai de partager cela avec ma responsable petit déjeuner. Nous espérons vous accueillir à nouveau très bientôt Bien cordialement,

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Suffisant pour une ou deux nuits
Chambre particulièrement étroite Alarme incendie à minuit, pendant 3 min sans qu'il n'y ait aucune information
Stayed 1 night in Apr 2022

8/10 Good

Patrick

Stayed 1 night in Mar 2022

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Petit dejeuner
Petit dejeuner un peu honereux par rapport a la qualite. Je m attendais à autre chose. Le chocolat a un gout d eau (fait par la machine), le pain ne vient pas de la boulangerie, pas d oeufs brouillés...
Stayed 1 night in Mar 2022
Response from Aurore on 21 Mar 2022
Chère Sandrine, Nous vous remercions du temps consacré à nus laisser vos impressions sur votre séjour et particulièrement sur le petit déjeuner. Je suis navrée que vous n'ayez pas apprécié notre petit déjeuner. Je prends note de vos remarques, sachez que nous faisons nos cuissons nous même. Espérant pouvoir vous accueillir très prochainement je vous prie de croire en mes sincères salutations Aurore Directrice

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon hotel je recommande mais...
Bon hotel propre. Le chambre sont petite dommage. Sinon rien a dire
Stayed 1 night in Jan 2022

10/10 Excellent

Jean-François

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

NELLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Aurore on 18 Nov 2021
Chère Nellie, Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,

10/10 Excellent

aurore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
J’avais beaucoup d’apriori sur cet hôtel et je suis agréablement surprise, l’agent qui nous as accueilli était juste top et hyper gentil
Stayed 1 night in Nov 2021
Response from Aurore on 18 Nov 2021
Chère Aurore Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement, Aurore, Directrice

8/10 Good

xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjours, à recommender
Ibis, c'est Ibis mais celui-ci a été remis à neuf, c'est plaisant à l'oeil et sdb mieux. Equipe à l'accueil au top du service. La politique Accord devrait exiger le pass sanitaire même pour entrer dans l'hôtel et surtout pour petit-déjeuner. La politique gouvernementale dit simplement pour les apéros; désolé on peut y appliquer du bon sens et l'exiger aussi pour tout l'hôtel/restaurant. Point de vue personnel qui n'est peut être pas légal (?)
Stayed 4 nights in Oct 2021
Response from aurore on 8 Nov 2021
Cher Xavier je vous remercie du temps consacré à nous laisser vos impressions sur votre séjour. Je suis ravie que vous ayez apprécié notre nouvelle déco et la qualité du service. Concernant le passe sanitaire nous appliquons les règles qui nous sont demandées et nous mettons toutefois un point d'honneur sur le port du masque et nous mettons tout en oeuvre pour que la désinfection soit effectuée comme il se doit. Nous avons pour cela passé une certification auprès d'un bureau de contrôle. Au plaisir de vous accueillir prochainement je vous prie de croire, monsieur, en mes sincères salutations Aurore Directrice

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent établissement
Excellent établissement. A distance de marche de la gare du RER ou désservi par bus si on préfère. Je recommande cet hôtel.
Stayed 1 night in Oct 2021