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NH Cape Town The Lord Charles

4.0 star property
Suburban Cape Town hotel in Somerset West with 2 outdoor swimming pools

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May 2024

NH Cape Town The Lord Charles

Photo gallery for NH Cape Town The Lord Charles

Fireplace
2 outdoor pools, pool umbrellas
Exterior
Down duvets, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Overview of NH Cape Town The Lord Charles

8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFi
  • Gym
  • Laundry
  • Restaurant

Explore the area

Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130
  • Popular LocationFirgrove Station4 min drive
  • Popular LocationSomerset West Station11 min drive
  • Popular LocationVan Der Stel Station11 min drive
  • AirportCape Town (CPT-Cape Town Intl.)26 min drive
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About the area

Cape Town

NH Cape Town The Lord Charles is located in Somerset West, a neighbourhood in Cape Town, and is in the suburbs and by the ocean. Lwandle Migrant Labour Museum and Dylan Lewis Sculpture Garden are cultural highlights, and some of the area's landmarks include Spier Wine Estate and Dorp Street. Looking to enjoy an event or a game while in town? See what's happening at Markötter Sports Complex or Van der Stel. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ecotours and mountain biking.

What's nearby

  • Cheetah Outreach - 5 min drive
  • Lourensford Wine Estate - 6 min drive
  • Vergelegen Wine Estate - 10 min drive
  • Erinvale Golf Club - 11 min drive
  • Spier Wine Estate - 15 min drive

Getting around

  • Firgrove Station - 4 min drive
  • Cape Town Bellville Station - 25 min drive
  • Cape Town (CPT-Cape Town Intl.) - 26 min drive

Restaurants

  • Pizzaman - 10 min walk
  • Tiger's Milk Somerset West - 3 min drive
  • Wimpy - 4 min drive
  • Indigo Spur Steak Ranch - 11 min walk
  • St Andrews 19th Hole pub - 2 min walk

About this property

NH Cape Town The Lord Charles

Upscale hotel located in Somerset West
At NH Cape Town The Lord Charles, you can look forward to a terrace, a garden and a hair salon. Treat yourself to spa services, such as a body treatment or a facial. Be sure to enjoy a meal at Garden Terrace, the on-site buffet restaurant. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools with pool umbrellas
  • Buffet breakfast (surcharge), a free shopping centre shuttle and tennis courts
  • A round-trip airport shuttle (surcharge), express check-out and a 24-hour front desk
  • Coffee/tea in reception, a computer station and concierge services
Room features
All 198 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and baths or showers
  • Flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times and on request
  • Area shuttle up to 10 km
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: ZAR 214–527 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Terrace

Things to do

  • 2 outdoor pools
  • Gym
  • Personal motorised watercraft
  • Piano
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,007 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Building
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 214 to 527 per person
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

Does NH Cape Town The Lord Charles have a pool?

Yes, this property has 2 outdoor pools.

Is NH Cape Town The Lord Charles pet-friendly?

No, pets are not allowed at this property.

What time is check-in at NH Cape Town The Lord Charles?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at NH Cape Town The Lord Charles?

Checkout is at 10 AM.

Does NH Cape Town The Lord Charles provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of ZAR 460 per vehicle applies.

Where is NH Cape Town The Lord Charles located?

Located in Somerset West, this hotel is within 3 miles (5 km) of Cheetah Outreach, Strand Golf Club and Flagstone Winery. Lourensford Wine Estate and Helderberg Nature Reserve are also within 6 miles (10 km).

NH Cape Town The Lord Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 139 reviews" "
Rating 8 - Good. 48 out of 139 reviews" "
Rating 6 - Okay. 21 out of 139 reviews" "
Rating 4 - Poor. 7 out of 139 reviews" "
Rating 2 - Terrible. 4 out of 139 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020

10/10 Excellent

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines
The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing stay
In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kuvie, Lagos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019