Overall, we had a fun vacation at the Royal Sands Resort and Spa. Would we go back to Cancun again, probably. Would we go back to this hotel again, no. We regretfully did the salsa presentation to try to get some discounts but they said 90 minutes and was 2 hours. Plus didn’t feel the discounts was worth that amount of time on vacation and they were very pushy. The food was ok, some places better than others. The drinks not great, most liquor drinks tasted watered down. Concierge was very attentive the first day or so until we did sales presentation and then not so much. It was very annoying having to give our room key every time we wanted to eat or have a drink and felt like we always needed to tip. The worst was the towels where you sign then out and have to return them. Ours got taken one day and they wanted to charge me for them until I complained for about 30 minutes. They even mentioned I should
Come back and take Someone else towels and return them which I wasn’t going to do. Our concierge recommended 3 excursions. 2 were great (dolphin and jungle boat snorkeling). But the other (Captain Hook) was so bad we left early (read some of the recent reviews for that). I’ve never been on a worse excursion ever (show horrible, boat small and tight to sit, food horrendous (another couple found a worm In food). The room was large which we liked and the balcony big and nice view. But hotel In general outdated. The beach was nice but water very wavy. Would not go back but had fun.