Outdoor pool, pool loungers

Reviews of 201 Lake Street Apartments

4.5 out of 5
201 Lake Street Apartments
201 Lake Street, Cairns North, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 596 reviews" "
Rating 8 - Good. 192 out of 596 reviews" "
Rating 6 - Okay. 54 out of 596 reviews" "
Rating 4 - Poor. 12 out of 596 reviews" "
Rating 2 - Terrible. 6 out of 596 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from 201 Lake Street on 4 Sept 2023
Hi Jane, Thanks for your 10 star review, we are so glad you enjoyed your time here. We hope to welcome you back again soon

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
No milk in the fridge, only two cups that were not cleaned throughout the stay, and no plates or cutlery. Otherwise, a pleasant room.
Stayed 7 nights in Aug 2023
Response from 201 Lake Street on 4 Sept 2023
Hi Patrick, Thank you for your review on your recent stay. We are glad that you had an enjoyable experience here. We are disappointed that there were some issues with the crockery, we will follow up on this and rectify where possible. We hope you have the chance to visit again

4/10 Poor

Lynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I viewed an absolutely stunning apartment, identified the features I wanted with a stand alone bath and walk in shower as well as king single beds with a beach view from the balcony. The apartment I walked into was not of this standard, the cleanliness of the fans was terrible; the bathroom had a tiny child’s bath built into a corner, the hand basin was full of cracks, the toilet seat was not an accurate size for the pedestal, mould throughout the silicon around the bath. Overall a very disappointing experience and a full lack of value for money.
Stayed 3 nights in Aug 2023
Response from 201 Lake Street on 28 Aug 2023
Hi Lynn, Thank you for your review on your recent stay with us. We are disappointed to read that your stay did not meet your expectations, and the cleanliness wasn't to your standards. We will follow up on this and rectify where possible

10/10 Excellent

Bernd.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from 201 Lake Street on 21 Aug 2023
Hi Bernd,Thank you for your 5/5 rating, we are glad you enjoyed your stay and hope you can visit again

8/10 Good

Gail

Travelled with partner
The property was nice and clean it was opposite the hospital a busy and noisey corner and the wifi connection was not good
Stayed 10 nights in Jul 2023
Response from 201 Lake Street on 6 Aug 2023
Hi Gail, Thanks for your review on your recent stay with us. We are happy to read you had an enjoyable stay and found the apartment met your expectations. We hope to welcome you back again soon

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2023
Response from 201 Lake Street on 24 Jul 2023
Thanks for your review, we appreciate your feedback!

8/10 Good

Martyn

Liked: Cleanliness, staff & service
Some of the furniture around the pool is in need of repair or replacement
Stayed 8 nights in Jul 2023
Response from 201 Lake Street on 17 Jul 2023
Hi Martyn, Thanks for your review on your recent stay with us. We are glad to read that you enjoyed your stay, we will pass your comments on regarding the furniture to be followed up on.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was alright!
We expected from the reviews and pictures that it would be a little nicer. They had kind of a budget reception but very nice and friendly staff. The rooms were good though but very hard beds and pillows. The pool was very dirty the first day but got cleaned to the second day. Nothing special about the pool area but it was calm. Overall an okay stay.
Stayed 3 nights in May 2023
Response from 201 Lake Street on 15 May 2023
Thanks for your review on your recent stay with us, we are happy to hear that you had a good stay and our staff were friendly. We hope to welcome you back again

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything.
Stayed 3 nights in Mar 2023
Response from 201 Lake Street on 4 Apr 2023
Hi Maria, Thank you for taking the time to post a review on your recent stay. We are glad you enjoyed your stay and found it to be in a convenient location. We hope to see you again soon

4/10 Poor

Teagan

Travelled with partner
Disliked: Cleanliness
The apartment and pool were not clean. There was even wet towels left in the washing machine. We didn’t swim in the pool because it was so unappealing. For the price it was very disappointing. Location is great.
Response from 201 Lake Street on 17 Jan 2023
Hi Teagan,Thank you for taking the time to review your stay with us at 201 Lake Street, we're glad you enjoyed our convenient location!We do apologize for the cleanliness and have made the team aware of this issue, we always appreciate feedback from our guests.We hope to be able to see you again in the future.Kind regards,201 Lake Street Apartments

10/10 Excellent

Amy Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and approachable, very accomodating including allowing a later check out due to a later flight. Easy 15 minute walk to the main esplanade of Cairns. Pool amenities were amazing and the 1 bed apartment had everything you needed for a week away! Would highly recommend!!
Response from 201 Lake Street on 16 Jan 2023
Hi Amy,Thank you for taking the time to leave your positive review! We are happy to hear you enjoyed our convenient location as well our friendly and approachable staff.We hope to see you again shortly.Kind regards,201 Lake Street

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, spacious and had everything we needed for a week long stay.
Stayed 6 nights in Nov 2022
Response from 201 Lake Street on 21 Nov 2022
Hi Jason,Thank you for great rating and review, we hope to welcome you back soon.Kind regards,

10/10 Excellent

E

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The managers of this property are very kind and helpful. Very nice place to stay. Very comfortable bed. We would definitely stay again 😊
Stayed 7 nights in Sep 2022
Response from 201 Lake Street on 12 Oct 2022
Hi,Thank you for your review. It's so pleasing that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you.Kind Regards,201 Lake Street

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, amenities
After identifying some problems with our room we were upgraded without hesitation. Owners were extremely accommodating
Stayed 8 nights in Sep 2022
Response from 201 Lake Street on 12 Oct 2022
Hi Joe,Thank you for taking the time to leave us a review. It's so pleasing that you enjoyed your stay with us and that staff were able to resolve any problems with your room by upgrading. We hope to accommodate you again in the near future.

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment on the 5th floor with views of the sea. Our host were really lovely and were always on hand to help with. The apartment was large and had everything we needed. It is about a 10/15 minute walk into town which we found very manageable. The apartments are on a roundabout so a little noisy but it didn’t bother us too much. We would definitely stay here again.
Stayed 7 nights in Sep 2022
Response from Suzi on 16 Sept 2022
Good morning Helen,Thank you so much for your kind comments. We are really pleased you enjoyed your time with us and more importantly your visit to Cairns.Stay safeKind regardsSuzi

10/10 Excellent

Anthony, LANE COVE NORTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment, had all the features I wanted.
Stayed 4 nights in Aug 2022
Response from 201 Lake Street on 6 Sept 2022
Hi Anthony,Thank you for your review. It's so pleasing that you enjoyed your stay with us. We look forward to accommodating you again in the near future.Thank you.Kind Regards,201 Lake Streey

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, in a great location with underground parking. Walking distance to the esplanade and restaurants. Lovely staff and reception. We will be back again!!
Stayed 7 nights in Aug 2022
Response from 201 Lake Street on 6 Sept 2022
Hi Nick,Thank you for your review. It's pleasing that you enjoyed our location & found our staff friendly! We look forward to accommodating you again in the near future. Thank you.Kind Regards,201 Lake Street

10/10 Excellent

Edward

Stayed 2 nights in Aug 2022
Response from Suzi on 18 Aug 2022
Thank you Edward most kind of you. I am so pleased you enjoyed your stay.Kind regardsSuzi

6/10 Okay

Narelle

Travelled with partner
A lot of bugs in the room, floors could have been cleaner, pool needs repairs. Bed comfortable.
Stayed 2 nights in Aug 2022
Response from Suzi on 16 Aug 2022
Good morning Narelle Thank you for your comments and I am sorry you had issues with your accommodation. Sadly if only you had come and made the comments to me these are two things that I could have rectified for you immediately. Unfortunately I agree the swimming pool is in need of resurfacing and upgrading, we are very aware of this. We have been lobbying the Body Corporate of the building for three years now, for it's renovation. This does not help you though and I apologise for this, the renovations are hopefully going through in the next few months. Thank you for your input Kind regards, Suzi

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very friendly and apartments are immaculate very clean and spacious living condition. Will definitely be back. 10 out of 10.
Stayed 3 nights in Jun 2022
Response from 201 Lake Street on 29 Jun 2022
Hi Michael, Thank you so much for taking the time to leave us such a positive review. It's so pleasing that you found our staff to be friendly and enjoyed your apartment room. We look forward to accommodating you again in the near future. Thank you. Kind Regards, 201 Lake Street

10/10 Excellent

Kevin

Liked: Staff & service
Suzi was a wonderful host, the property was clean and comfortable and has a great view of Trinity Bay.
Stayed 3 nights in Jun 2022
Response from Suzi on 9 Jun 2022
Hi Kevin Thank you for taking the time to acknowledge your recent stay with me. I am very pleased I could help make your stay a comfortable one. Kind regards Suzi

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 4 nights in May 2022
Response from 201 Lake Street on 21 Jun 2022
Hi Catherine, Thank you for your review, it's pleasing that you enjoyed your stay with us. We hope to accommodate you again in the near future. Thank you. Kind Regards, 201 Lake Street

6/10 Okay

Ashmita

Travelled with partner
Liked: Staff & service
The bathrooms are outdated. Kitchen facilities are not great. And the WiFi is no good
Stayed 5 nights in May 2022
Response from 201 Lake Street on 21 Jun 2022
Hi Ashmita, Thank you for your review. Your feedback regarding the bathroom, kitchen amenities and WiFi is appreciated and will rectify where possible. We do hope however that you enjoyed the rest of your stay. Thank you. Kind Regards, 201 Lake Street

4/10 Poor

Natasha

Travelled with family
Disliked: Property conditions & facilities
I have stayed at this property previously and enjoyed it. However on this visit there was severe water damage to the unit that we stayed in. The ceilings and air con was covered in mould and there was water damage to the ceiling which allowed water to drip on the floor. The smell of mould was so strong that it could be smelt before entering the unit. We ended up coughing and sneezing after spending a small amount of time in this unit. This issue needs to be addressed immediately.
Stayed 2 nights in May 2022
Response from 201 Lake Street on 21 Jun 2022
Hi Natasha, We appreciate you taking the time to leave us a review. Thank you for your feedback and drawing this issue to our attention. We will ensure we rectify. Thank you. Kind Regards, 201 Lake Street

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
it was really nice and comfortable stay I would stay here again. the only thing is there is a bit of road noise but if you have the doors close you can't hear it.
Stayed 4 nights in May 2022
Response from 201 Lake Street on 16 May 2022
Hi Jane, Thank you for taking the time to leave us a review. We appreciate your feedback, and are pleased that you found your stay with us comfortable. We hope to accommodate you again in the near future. Thank you. Kind Regards, 201 Lake Street

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning apartment with the view to match. Staff always friendly and helpful. Short walk to esplanade and variety of dining options
Stayed 5 nights in Apr 2022
Response from 201 Lake Street on 27 Apr 2022
Hi Nat, Thank you for taking the time to leave us such a positive review. It is pleasing to know that you found our staff friendly and helpful. We hope to accommodate you again in the near future. Thank you. Kind Regards, 201 Lake Street

8/10 Good

Karina

Travelled with family
Liked: Staff & service
It needs a bit more of care cleaning the room, the fan and fridge were dirty and old, the room had a strong smell of mould (the smell is really disappointing). The bed was clean as well as towers. The staff was friendly and welcoming.
Stayed 6 nights in Apr 2022
Response from 201 Lake Street on 27 Apr 2022
Hi Karina, We appreciate you taking the time to leave us a review. Thank you for your feedback, we apologies that the cleanliness of your apartment was not up to standards. We hope to accommodate you again in the near future. Thank you. Kind Regards, 201 Lake Street

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely be back
Awesome place to stay. Friendly staff very clean rooms. Very comfortable beds, room well presented and equipped. Pool was very inviting
Stayed 2 nights in Mar 2022
Response from 201 Lake Street on 8 Apr 2022
Hi Dawn, Thank you for taking the time to leave us a review. We always appreciate friendly feedback regarding staff, and it is pleasing to know that you enjoyed your room. We look forward to welcoming you back in the near future. Thank you. Kind Regards, 201 Lake Street

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Suzi on 20 Jan 2022
Thank you Lisa for taking the time to rate. I am glad you enjoyed your time with us. Hope to see you here again. All the best for the New Year Kind regards, Suzi

8/10 Good

Matthew

Stayed 8 nights in Dec 2021

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious apartment with everything we needed. Easy walk to the esplanade. Staff very nice and helpful. Would stay here again.
Stayed 3 nights in Jan 2022
Response from Suzi on 20 Jan 2022
Thank you Lisa for your kind comments. I am pleased you enjoyed your stay and would love to welcome you back again. Wishing you all the best for the New Year. Kind regards, Suzi

10/10 Excellent

Maria Fernanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It's pretty close to everything, super clean. Made feel me at home.
Stayed 12 nights in Aug 2021
Response from 201 Lake Street on 14 Sept 2021
Hi Maria, Thank you for your review, we hope you enjoyed your stay at 201 Lake Street. Kind regards,

8/10 Good

Michael

Disliked: Cleanliness
That was 201
Not very clean, and front desk didn't seem to be interested in anything
Stayed 5 nights in Aug 2021
Response from 201 Lake Street on 14 Sept 2021
Hi Michael, Thank you for the feedback, we have passed your concerns onto the property. Kind regards,

8/10 Good

Nikki

Travelled with family
Liked: Amenities
Great location, close to shops and restaurants. The room sizes were good, water pressure was excellent, free parking, not sure if the room had been cleaned before we checked in, the milk in the fridge was a week out of date. It was very quite even though its on a main road. We enjoyed our stay.
Stayed 3 nights in Aug 2021
Response from 201 Lake Street on 30 Aug 2021
Hi Nikki, Thank you for your feedback, we have addressed your concerns to the property directly. We hope you were able to enjoy your holiday in Cairns, Australia. Kind regards,

10/10 Excellent

Daniel, Kensington

Liked: Cleanliness, amenities, property conditions & facilities
The apartment I stayed in was very well-equipped. It's in a good location and the on-site managers are friendly and helpful. Would stay again.
Stayed 4 nights in Aug 2021
Response from 201 Lake Street on 30 Aug 2021
Hi Daniel, Thank you for staying with us at 201 Lake Street, we are glad you enjoyed our accommodation and took advantage of all the perks of the location. We hope to welcome you soon. Kind regards,

8/10 Good

allyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Nice balcony
Stayed 5 nights in Jul 2021
Response from 201 Lake Street on 3 Aug 2021
Thank you for your review, we hope you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Size of apartment and location were great. Unfortunately the bathrooms were dirty and mouldy.
Stayed 5 nights in Jul 2021
Response from 201 Lake Street on 3 Aug 2021
Thank you for your feedback we have passed this onto the property directly.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, we felt welcome. We were given a late checkout at late notice, due to flight changes
Stayed 11 nights in Jul 2021
Response from 201 Lake Street on 25 Jul 2021
Thank you for your review and we hope you enjoyed your stay at 201 Lake Street. Kind regards,

10/10 Excellent

sharyn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from 201 Lake Street on 12 Aug 2021
Thank you for leaving a review we hope you enjoyed your stay at 201 Lake Street Kind regards,

6/10 Okay

Dean

Liked: Amenities
Disliked: Cleanliness
Stayed 4 nights in Jul 2021

10/10 Excellent

Leonie

Liked: Cleanliness, room comfort
Lovely people
The reception was lovely and very helpful, even after our flight was cancelled and we had to check back in at 430am! Really comfortable and relaxing stay. Highly recommend
Stayed 5 nights in Jul 2021
Response from 201 Lake Street on 22 Jul 2021
Hi Leonie, Thank you for leaving a review, we hope you enjoyed your stay at 201 Lake Street. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very friendly staff that will go out of their way to help you. Also a great location.
Stayed 3 nights in Jul 2021
Response from 201 Lake Street on 20 Jul 2021
Thank you for your kind review, we hope you enjoyed your stay at 201 Lake Street.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2021
Response from 201 Lake Street on 8 Jul 2021
We appreciate your review and thank you for booking your stay at 201 Lake Street and we hope to welcome you back on your next holiday! Kind regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Roomy apartment good for a family
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Very clean modern great value lovely pool and bbq area
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the big free standing bath in the bathroom. The little token toiletries were uppercase. A full sized fridge is always nice and large tv screen was perfect. The lounge was even comfy. The outside little enclosed louvred area was handy and lovely to sit out in for a morning coffee. The reception staff were helpful and very friendly. Not a bad walk along the boardwalk into Cairns central. We enjoyed our stay and would recommend the apartment.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
the property was just lovely, clean, close to town.
Stayed 2 nights in Jun 2021

10/10 Excellent

kim

Liked: Cleanliness, room comfort
Fantastic location, wonderful staff. Very comfortable apartment. We would book again.
Stayed 11 nights in May 2021