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"Good location. Nice, friendly and courteous staff. Hotel feels like it could use a little updating. "

"The staff were extremely helpful, patient and friendly nothing was too much trouble. The valet parking was a fantastic plus with someone with mobility problems with the concierge going down to my car on two occasions for things I had forgotten. The food was delicious in all the venues we used especially The Grill. The shuttle bus is a great asset."

"Really impressive, and enjoyed our stay. Staff very polite and helpful. Only downside, if a junior suite is booked we would expect access to spa area, not be charged extra."

"Fabulous nights stay, great city centre location. beautiful hotel really well decorated, spotless and smells amazing!! Breakfast was fabulous too xx "

"Overall clean safe and convenient "

"Great hotel - nice bayside location, friendly staff good rooms with balconies. Loved it! Parking is expensive but that’s just the area not the fault of the hotel!"

"great staff"

"Easy access to Rugby stadium and town. "

"Staff couldn’t have been more helpful, good location. Great stay."