All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 454 out of 1001 reviews" "
10 - Excellent
454
Rating 8 - Good. 337 out of 1001 reviews" "
8 - Good
337
Rating 6 - Okay. 119 out of 1001 reviews" "
6 - Okay
119
Rating 4 - Poor. 56 out of 1001 reviews" "
4 - Poor
56
Rating 2 - Terrible. 35 out of 1001 reviews" "
2 - Terrible
35
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Naresh
Travelled with family and small children
2 Apr 2024
Disliked: Staff & service
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Naresh
Stayed 7 nights in Mar 2024
Response from Best Regards,Nick Chia Executive Assistant Manager on 4 Apr 2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.
6/10 Okay
Ng
Travelled with partner
2 Apr 2024
Disliked: Amenities
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Ng
Stayed 2 nights in Mar 2024
Response from Nick on 7 Apr 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Sin Ting Queenie
Stayed 5 nights in Mar 2024
Response from Nick on 7 Apr 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Response from Best Regards,Nick Chia Executive Assistant Manager on 4 Apr 2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
The hotel is clean. The family room for 3 adults was spacious including the 6 bags.
The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking.
I would stay here again.
Helen
Stayed 3 nights in Mar 2024
Response from Best Regards,Nick Chia Executive Assistant Manager on 3 Apr 2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Jose
Stayed 2 nights in Mar 2024
Response from Nick on 23 Mar 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Bridget
Stayed 1 night in Mar 2024
Response from Nick on 23 Mar 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Thuan Shiah Michael
Stayed 2 nights in Mar 2024
Response from Nick on 14 Mar 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
QUOC TUAN
Stayed 3 nights in Feb 2024
Response from Nick on 2 Mar 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
THARINDU
26 Feb 2024
THARINDU
Stayed 3 nights in Feb 2024
Response from Nick on 23 Mar 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Thomas
11 Feb 2024
Thomas
Stayed 1 night in Feb 2024
Response from Nick on 23 Mar 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okay
Gabino
27 Jan 2024
Liked: Cleanliness, staff & service
Poca organización en el desayuno. No mucha variedad en la cena.
Gabino
Stayed 4 nights in Jan 2024
Response from Nick on 30 Jan 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Good
Choy Ka
25 Jan 2024
Liked: Cleanliness, staff & service
Choy Ka
Stayed 2 nights in Dec 2023
Response from Nick on 30 Jan 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Maintains a good standard. Buffet breakfast particularly good and well organised.
John Michael
Stayed 6 nights in Jan 2024
Response from Nick on 19 Jan 2024
Dear John,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.
Large room and nice bathroom with good shower.
Friendly staff. Nice pool if a little too shallow. Good fitness room. Excellent for city centre and MRT. Excellent food..
Front desk a bit slow. Use the self check-in.
Don't call it "Millennium Orchard " as this confuses taxi drivers. Just call it Orchard Hotel, Orchard Red.
Alexander
Stayed 3 nights in Jan 2024
Response from Nick on 19 Jan 2024
Dear Alexander,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
yolanda
14 Jan 2024
yolanda
Stayed 2 nights in Jan 2024
Response from Nick on 6 Feb 2024
Dear Yolanda,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Very nice property. But room 830 os not the best location
Philip
Stayed 3 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Philip,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
JUNG
14 Jan 2024
JUNG
Stayed 3 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Jung,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Good location to MRT and Orchard road. Breakfast was good - but crowded
John
Stayed 4 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear John,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Good
Syed Sadeque Md
11 Jan 2024
Syed Sadeque Md
Stayed 1 night in Jan 2024
Response from Nick on 15 Jan 2024
Dear Syed Sadeque,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Shwan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
laura
4 Jan 2024
laura
Stayed 2 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Laura,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Mary,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Gold Membership and VIP Property? Hotel doesnt recognise anything . Horrible . Bed is very uncomfortable . Toiletries is cheap and feels like u have to use 20 pumps to get some soap
Leong
Stayed 1 night in Dec 2023
Response from Nick on 15 Jan 2024
Dear Leong,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Amit
28 Dec 2023
Amit
Stayed 2 nights in Dec 2023
Response from Nick on 19 Jan 2024
Dear Amit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
2/10 Terrible
Hui En
28 Dec 2023
Hui En
Stayed 1 night in Dec 2023
Response from Nick on 19 Jan 2024
Dear Hui En,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Muhammad,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
6/10 Okay
Andy
24 Dec 2023
Andy
Stayed 4 nights in Dec 2023
Response from Nick on 29 Dec 2023
Dear Andy,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Yuri
22 Dec 2023
Yuri
Stayed 1 night in Dec 2023
Response from Nick on 29 Dec 2023
Dear Yuri,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Ginalynn
Travelled with family
15 Dec 2023
Liked: Cleanliness
Friendly staff, very welcoming. Clean rooms
Ginalynn
Stayed 1 night in Dec 2023
Response from Nick on 21 Dec 2023
Dear Ginalynn,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Timothy Wai Ming
10 Dec 2023
Timothy Wai Ming
Stayed 1 night in Dec 2023
Response from Nick on 13 Dec 2023
Dear Timothy,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Good
Nebojsa
7 Dec 2023
Nebojsa
Stayed 4 nights in Dec 2023
Response from Nick on 29 Dec 2023
Dear Nebojsa,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Good
Mark
7 Dec 2023
Mark
Stayed 4 nights in Nov 2023
Response from Nick on 13 Dec 2023
Dear Mark,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Robert,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
Elliot
2 Dec 2023
Liked: Cleanliness, staff & service
Elliot
Stayed 1 night in Nov 2023
Response from Nick on 5 Dec 2023
Dear Elliot,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear James,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Daiju,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
8/10 Good
Richard
29 Nov 2023
Richard
Stayed 1 night in Nov 2023
Response from Nick on 19 Dec 2023
Dear Richard,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Damain,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager
10/10 Excellent
kavin
Travelled with family
26 Nov 2023
Liked: Cleanliness, amenities
Nice location.
kavin
Stayed 1 night in Nov 2023
Response from Best Regards,Nick Chia Executive Assistant Manager on 29 Nov 2023
Dear Kavin,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you have liked our location.We look forward to more opportunities to welcome you again in the near future.
6/10 Okay
Rajeev
Travelled with family
15 Nov 2023
Nothing to share
Rajeev
Stayed 5 nights in Nov 2023
Response from Nick on 18 Nov 2023
Dear Rajeev,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Hsin Change,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Dear Garner L,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
2/10 Terrible
King
6 Nov 2023
King
Stayed 8 nights in Oct 2023
Response from Nick on 5 Dec 2023
Dear King,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager
Response from Best Regards,Nick Chia Executive Assistant Manager on 5 Nov 2023
Dear David,Thank you for choosing Orchard Hotel Singapore as your choice of your accommodation in Singapore. We hope you had an enjoyable stay with us.We look forward to welcoming you again here in the near future!
10/10 Excellent
henrik
2 Nov 2023
henrik
Stayed 1 night in Oct 2023
Response from Best Regards,Nick Chia Executive Assistant Manager on 5 Nov 2023
Dear Desmond,Thank you for your ratings and for choosing Orchard Hotel Singapore as your choice of your accommodation in Singapore. We hope you had an enjoyable stay with us.We look forward to welcoming you again here in the near future!
Great stay,
All you need for business travellers great location to get a cab quickly or the MTR. To any keybpoint of the city.
The rooms are good excellent value.
Julien
Stayed 7 nights in Oct 2023
Response from Nick on 26 Oct 2023
Dear Julien,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager