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Reviews of Orchard Hotel Singapore

4.5 out of 5
Orchard Hotel Singapore
442 Orchard Road, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Naresh

Travelled with family and small children
Disliked: Staff & service
Overall we had a good stay in hotel however i had a bad experience when talking with one of the receptionist (main restaurant entrance). It feels really bad that you are going to have breakfast with your family and you feel treated in bad way. Also lack of deep cleaning in room. Apart from that all was good . Thank you
Stayed 7 nights in Mar 2024
Response from Best Regards,Nick Chia Executive Assistant Manager on 4 Apr 2024
Dear Naresh,Thank you for sharing your feedback about your hotel experience. We appreciate hearing from our guests, as it helps us improve our services and ensure that all future guests have a pleasant stay. We strive to provide a comfortable and enjoyable environment for all our visitors, and we take all comments seriously, whether positive or negative.We value your patronage and hope to have the opportunity to welcome you back in the future, providing an even better experience that meets or surpasses your expectations. Thank you again for your valuable feedback. Meanwhile, we look forward to more opportunities to welcome you again soon.

6/10 Okay

Ng

Travelled with partner
Disliked: Amenities
It is an old hotel, even it was renovated. For the same price, you can get a better value one around.
Stayed 2 nights in Mar 2024
Response from Nick on 7 Apr 2024
Dear Ng,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Sin Ting Queenie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is a bit small and too soft. Excellent breakfast. Very good housekeeping thanks to Sorta.
Stayed 5 nights in Mar 2024
Response from Nick on 7 Apr 2024
Dear Sin Ting,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Zeiti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Best Regards,Nick Chia Executive Assistant Manager on 4 Apr 2024
Dear Zeiti,Thank you so much for rating your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean. The family room for 3 adults was spacious including the 6 bags. The breakfasts was great enjoyed it every morning. It is a walk to the MRT if you have an issue with walking. I would stay here again.
Stayed 3 nights in Mar 2024
Response from Best Regards,Nick Chia Executive Assistant Manager on 3 Apr 2024
Dear Helen, Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nick on 23 Mar 2024
Dear Kathleen,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a little maintenance, we experienced issues with bathroom lighting, mostly a stubborn switch. But other than that a hotel that’s very centralized to major malls and transportation.
Stayed 2 nights in Mar 2024
Response from Nick on 23 Mar 2024
Dear Jose,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. I am sorry to hear that you had a negative experience. I have shared your feedback with our managers and we are taking immediate action to improve.Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel, it is in a great location. The rooms are massive & very clean. The pool is a great spot to chill out!
Stayed 1 night in Mar 2024
Response from Nick on 23 Mar 2024
Dear Bridget,Your excellent rating for The Orchard Hotel Singapore is much appreciated. We hope you had a delightful stay. . Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Thuan Shiah Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, convenient to everything we needed. At night, the area gets a bit seedy.
Stayed 2 nights in Mar 2024
Response from Nick on 14 Mar 2024
Dear Micahel,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okay

Chunkam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nick on 2 Mar 2024
Dear Chunkam,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

QUOC TUAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vietnamese staff is very reponsive and helpful. The overall rating could be up to 5 stars if the hotel has a folder which has a guide to facilities, services, restaurants,cafes, list of contact phone numbers,etc.
Stayed 3 nights in Feb 2024
Response from Nick on 2 Mar 2024
Dear Quoc Tan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Chih

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access Shopping and various restaurants.
Stayed 3 nights in Feb 2024
Response from Nick on 2 Mar 2024
Dear Chih,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

THARINDU

Stayed 3 nights in Feb 2024
Response from Nick on 23 Mar 2024
Dear Tharindu,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from Nick on 23 Mar 2024
Dear Thomas,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okay

Gabino

Liked: Cleanliness, staff & service
Poca organización en el desayuno. No mucha variedad en la cena.
Stayed 4 nights in Jan 2024
Response from Nick on 30 Jan 2024
Dear Gabino,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Choy Ka

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Nick on 30 Jan 2024
Dear Cho Ka,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

John Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintains a good standard. Buffet breakfast particularly good and well organised.
Stayed 6 nights in Jan 2024
Response from Nick on 19 Jan 2024
Dear John,We appreciate your review and are thrilled that you had a comfortable and enjoyable stay, as well as a satisfying breakfast experience. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.

10/10 Excellent

Alexander, Leicester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and nice bathroom with good shower. Friendly staff. Nice pool if a little too shallow. Good fitness room. Excellent for city centre and MRT. Excellent food.. Front desk a bit slow. Use the self check-in. Don't call it "Millennium Orchard " as this confuses taxi drivers. Just call it Orchard Hotel, Orchard Red.
Stayed 3 nights in Jan 2024
Response from Nick on 19 Jan 2024
Dear Alexander,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

yolanda

Stayed 2 nights in Jan 2024
Response from Nick on 6 Feb 2024
Dear Yolanda,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. But room 830 os not the best location
Stayed 3 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Philip,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

JUNG

Stayed 3 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Jung,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

John

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to MRT and Orchard road. Breakfast was good - but crowded
Stayed 4 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear John,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Syed Sadeque Md

Stayed 1 night in Jan 2024
Response from Nick on 15 Jan 2024
Dear Syed Sadeque,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Shwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Shwan,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

laura

Stayed 2 nights in Jan 2024
Response from Nick on 15 Jan 2024
Dear Laura,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nick on 15 Jan 2024
Dear Mary,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

4/10 Poor

Leong

Disliked: Staff & service, property conditions & facilities, room comfort
Lousy NON VIP PROPERTY DONT BE FOOLED
Gold Membership and VIP Property? Hotel doesnt recognise anything . Horrible . Bed is very uncomfortable . Toiletries is cheap and feels like u have to use 20 pumps to get some soap
Stayed 1 night in Dec 2023
Response from Nick on 15 Jan 2024
Dear Leong,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Amit

Stayed 2 nights in Dec 2023
Response from Nick on 19 Jan 2024
Dear Amit,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 Terrible

Hui En

Stayed 1 night in Dec 2023
Response from Nick on 19 Jan 2024
Dear Hui En,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nick on 29 Dec 2023
Dear Muhammad,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

6/10 Okay

Andy

Stayed 4 nights in Dec 2023
Response from Nick on 29 Dec 2023
Dear Andy,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Yuri

Stayed 1 night in Dec 2023
Response from Nick on 29 Dec 2023
Dear Yuri,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Ginalynn

Travelled with family
Liked: Cleanliness
Friendly staff, very welcoming. Clean rooms
Stayed 1 night in Dec 2023
Response from Nick on 21 Dec 2023
Dear Ginalynn,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Timothy Wai Ming

Stayed 1 night in Dec 2023
Response from Nick on 13 Dec 2023
Dear Timothy,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Nebojsa

Stayed 4 nights in Dec 2023
Response from Nick on 29 Dec 2023
Dear Nebojsa,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Mark

Stayed 4 nights in Nov 2023
Response from Nick on 13 Dec 2023
Dear Mark,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Robert Papa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2023
Response from Nick on 5 Dec 2023
Dear Robert,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Nick on 5 Dec 2023
Dear Elliot,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was friendly and accomodating.
Stayed 19 nights in Nov 2023
Response from Nick on 5 Dec 2023
Dear James,Thank you for selecting The Orchard Hotel Singapore as your stay location in Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to have been a part of your journey in Singapore. We look forward to welcoming you back here again.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 Terrible

Daiju

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay again
Stayed 2 nights in Nov 2023
Response from Nick on 5 Dec 2023
Dear Daiju,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Nick on 19 Dec 2023
Dear Richard,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 Terrible

Damain

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is to a very poor standard
Stayed 5 nights in Sep 2023
Response from Nick on 5 Dec 2023
Dear Damain,I am sorry to hear that you did not have a good experience during your stay with us. Please accept my sincere apologies for any disappointment caused. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

kavin

Travelled with family
Liked: Cleanliness, amenities
Nice location.
Stayed 1 night in Nov 2023
Response from Best Regards,Nick Chia Executive Assistant Manager on 29 Nov 2023
Dear Kavin,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you have liked our location.We look forward to more opportunities to welcome you again in the near future.

6/10 Okay

Rajeev

Travelled with family
Nothing to share
Stayed 5 nights in Nov 2023
Response from Nick on 18 Nov 2023
Dear Rajeev,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

8/10 Good

HSIN CHANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Nick on 13 Nov 2023
Dear Hsin Change,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

Garner L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way.
Stayed 1 night in Oct 2023
Response from Nick on 9 Nov 2023
Dear Garner L,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

2/10 Terrible

King

Stayed 8 nights in Oct 2023
Response from Nick on 5 Dec 2023
Dear King,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.Best Regards,Nick ChiaExecutive Assistant Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2023
Response from Best Regards,Nick Chia Executive Assistant Manager on 5 Nov 2023
Dear David,Thank you for choosing Orchard Hotel Singapore as your choice of your accommodation in Singapore. We hope you had an enjoyable stay with us.We look forward to welcoming you again here in the near future!

10/10 Excellent

henrik

Stayed 1 night in Oct 2023
Response from Best Regards,Nick Chia Executive Assistant Manager on 5 Nov 2023
Dear Desmond,Thank you for your ratings and for choosing Orchard Hotel Singapore as your choice of your accommodation in Singapore. We hope you had an enjoyable stay with us.We look forward to welcoming you again here in the near future!

10/10 Excellent

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, All you need for business travellers great location to get a cab quickly or the MTR. To any keybpoint of the city. The rooms are good excellent value.
Stayed 7 nights in Oct 2023
Response from Nick on 26 Oct 2023
Dear Julien,Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.Best Regards,Nick ChiaExecutive Assistant Manager