Not sure if our room/experience was typical compared to earlier check-ins in the main/1st floor building. We were told that because they were "overbooked" we were "upgraded" to a suite for no additional charge. This was on the second floor of a secluded building toward the back of the property. No elevators/luggage carts. Entrance was on the end of the building. The suite had a kitchenette with water standing in the sink. Water on most of the carpet between the bed and window because the air conditioner unit apparently leaked, the shower was a high-stepover jacuzzi style tub, black mold on the tiles, the long/oval toilet bowl had a short/round seat/lid, and the hand towels were soiled. Also the Hotels.com listing says there are danishes and coffee...nope, and they seemed surprised when I informed them of this.