- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXTREMELY DISAPPOINTED! Me and my family was hopping to stay at the Fernhill Farm during half term Holliday but we couldn't stay regarding the very dirty and poor condition of the place. The pictures showing at the hotels.com is probably very old and totally different from the reality. Unfortunately we booked a non refundable room and the Fernhill responsible allowed us to get back only 75% of the rate we have paid witch I haven't received yet. This is a very unhappy situation and this place really should be checked out. I wouldn't stay there for free and would love to receive 100% of what was paid.