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Reviews of Golden Tulip Bordeaux - Euratlantique

4 out of 5
Golden Tulip Bordeaux - Euratlantique
13 Rue des Gamins - Bordeaux, Bordeaux, Gironde

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 536 reviews" "
Rating 8 - Good. 143 out of 536 reviews" "
Rating 6 - Okay. 40 out of 536 reviews" "
Rating 4 - Poor. 9 out of 536 reviews" "
Rating 2 - Terrible. 8 out of 536 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SHEK KEI

Liked: Staff & service, amenities, property conditions & facilities
May need to replace their pillows in rooms. Too small, too hard and not comfortable.
Stayed 3 nights in Mar 2024
Response from The Golden Tulip Bordeaux Euratlantique Team on 20 Mar 2024
Hello SHEK KEI,Thanks for your feedback. However, the pillows are new and have been specially designed to meet all requests. In each room you will find 2 pillows per person, hypoallergenic, 1 large soft pillow and 1 other smaller with memory foam. Many customers even ask us to buy them because they are very comfortable.We are sorry that the pillows did not meet your requirement.See you soon in Bordeaux.Sincerely,

10/10 Excellent

LOrne

Liked: Cleanliness, staff & service, property conditions & facilities
Wry pleasant place to stay and close to the train station
Stayed 2 nights in Jan 2024
Response from The Golden Tulip Bordeaux Euratlantique team on 1 Feb 2024
Dear LOrne, The entire team of the Golden Tulip Bordeaux Euratlantique would like to thank you for taking the time to share your experience following your stay. We are delighted to hear that you were satisfied with our establishment and our services. We are also pleased to hear that you were satisfied with the location near the train station and public transport. We hope that you had a pleasant stay in Bordeaux and that we will be able to welcome you again very soon.Best regards,

8/10 Good

Fu Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from La Réception on 11 Nov 2023
Dear Fu Yuen,The entire Golden Tulip Bordeaux Euratlantique team would like to thank you for taking the time to share your experience following your stay.We hope that you had a pleasant stay in Bordeaux and that we will be able to welcome you again very soon.Best regards,

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location by trains
Stayed 1 night in Oct 2023
Response from L’équipe du Golden Tulip Bordeaux Euratlantique on 15 Oct 2023
Nous vous remercions pour votre avis.Nous esperons vous revoir prochainement,Cordialement

8/10 Good

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Golden Tulip Bordeaux Euratlantique Team on 5 Oct 2023
Dear Diedre,Thank you for taking the time to share your experience with our Golden Tulip. Looking forward to welcoming you again.Regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel with friendly staff. It's a pity that the bar/restaurant has reduced opening hours
Stayed 3 nights in Sep 2023
Response from The Golden Tulip Bordeaux Euratlantique Team on 5 Oct 2023
Dear Peter,We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. Kind Regards,

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a tram stop 2 minutes away, with easy access to the city center.
Stayed 5 nights in Sep 2023
Response from The Golden Tulip Bordeaux Euratlantique team on 22 Sept 2023
Dear Gregory, The entire team of the Golden Tulip Bordeaux Euratlantique would like to thank you for taking the time to share your experience following your stay. We are delighted to hear that you were satisfied with our establishment and our services. We are also pleased to hear that you were satisfied with the location near the train station and public transport.We hope that you had a pleasant stay in Bordeaux and that we will be able to welcome you again very soon.Best regards,

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Golden Tulip Bordeaux Euratlantique team on 22 Sept 2023
Dear Mark,Thank you for taking the time to share your impressions following your stay at the Golden Tulip Bordeaux Euratlantique. We are delighted to read that you enjoyed our establishment. We hope you had a pleasant stay in Bordeaux and that we can welcome you again very soon. Best regards,

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lucie on 8 Aug 2023
Cher Clive,Nous vous remercions de nous avoir fait partager l’expérience de votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Au plaisir de vous accueillir de nouveau. Bien à vous, L’équipe du Golden Tulip Bordeaux Euratlantique

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from L’équipe du Golden Tulip Bordeaux Euratlantique. on 7 Jul 2023
Cher Chris,Toute l'équipe du Golden Tulip Bordeaux Euratlantique tient à vous remercier d'avoir pris le temps de partager votre expérience suite à votre séjour. Nous sommes ravis d'apprendre que vous avez été satisfait de notre établissement ainsi que de nos services. Nous espérons que vous avez passé un agréable séjour à Bordeaux et que nous pourrons vous accueillir à nouveau très prochainement.Meilleures salutations,

8/10 Good

Richard

Stayed 1 night in Jun 2023
Response from Lucie on 13 Jul 2023
Merci pour votre note.Bien à vous,La réception

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new hotel within walking distance to the train and bus station. A short walk to the tram that takes you to the center of town.
Stayed 1 night in Jun 2023
Response from The Golden Tulip Bordeaux Euratlantique Team on 8 Jun 2023
Dear Franck, We would like to thank you very much for your kind comments and rating. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay in Bordeaux!Best Regards,

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morden …clean …..quiet rooms …..excellent service …central location…near public transport. Nice breakfast. Delicious dinner.
Stayed 3 nights in Feb 2023
Response from The Golden Tulip Bordeaux Euratlantique team on 1 Mar 2023
Dear Brigid,The entire team of the Golden Tulip Bordeaux Euratlantique would like to thank you for taking the time to share your experience following your stay. We are delighted to hear that you were satisfied with our establishment and our services. We are also pleased to hear that you were satisfied with the location near the train station and public transport.We hope that you had a pleasant stay in Bordeaux and that we will be able to welcome you again very soon.Best regards,

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No time
Stayed 1 night in Feb 2023
Response from Reception on 3 Mar 2023
Thank you for your comments! We are happy to had you!Best regards

10/10 Excellent

anubha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from La Réception on 9 Nov 2023
Cher Anubha,Toute l'équipe du Golden Tulip Bordeaux Euratlantique tient à vous remercier d'avoir pris le temps de partager votre expérience suite à votre séjour. Nous espérons que vous avez passé un agréable séjour à Bordeaux et que nous pourrons vous accueillir à nouveau très prochainement.Meilleures salutations,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Rachel - La réception on 14 Nov 2022
Chère Susan,Nous vous remercions d'avoir pris le temps de partager vos impressions à la suite de votre séjour au Golden Tulip Bordeaux Euratlantique. Nous sommes ravis de lire que vous avez apprécié notre établissement. Tous vos compliments seront transmis à l'ensemble de nos équipes.Nous espérons que vous avez passé un agréable séjour à Bordeaux et que nous pourrons vous accueillir à nouveau très prochainement.Meilleures salutations, L’équipe du Golden Tulip Bordeaux Euratlantique.

8/10 Good

Spencer

Stayed 1 night in Oct 2022

10/10 Excellent

Remedios

Stayed 1 night in Sep 2022
Response from Rachel - La réception on 17 Oct 2022
Dear Remedios,The entire team of the Golden Tulip Bordeaux Euratlantique would like to thank you for taking the time to share your experience following your stay. We are delighted to hear that you were satisfied with our establishment and our services.We hope that you had a pleasant stay in Bordeaux and that we will be able to welcome you again very soon.Best regards,The Golden Tulip Bordeaux Euratlantique team.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very confortable room, incredibly quiet. Impeccably clean. Staff was courteous and efficient. The tram and train station areI just down the street. I will absolutely stay here again
Stayed 2 nights in Sep 2022
Response from Rachel - La réception on 17 Oct 2022
Dear Michele,Thank you for taking the time to share your impressions following your stay at the Golden Tulip Bordeaux Euratlantique. We are delighted to read that you enjoyed our establishment. All your compliments will be passed on to all our teams.We hope you had a pleasant stay in Bordeaux and that we can welcome you again very soon.Best regards,The Golden Tulip Bordeaux Euratlantique team.

10/10 Excellent

Peter, Brussels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, practical rooms and courteous staff. Great for quick stopover.
Stayed 1 night in Aug 2022
Response from The Golden Tulip Euratlantique Team on 23 Aug 2022
We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. Kind Regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Bordeaux
Lovely hotel in a great location. Tram stop and bus stop close. Great value.
Stayed 3 nights in Aug 2022
Response from The Golden Tulip Euratlantique Team on 23 Aug 2022
We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. Kind Regards

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the station and transport to the centre.
Stayed 2 nights in Jul 2022
Response from La réception on 3 Aug 2022
Mss Veronica, Thank yor for sharing you experience and for staying with us. We are looking forward to welcoming you soon.

10/10 Excellent

Nityananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

John

Stayed 1 night in May 2022
Response from Reception on 29 May 2022
Cher John, Nous vous remercions de nous avoir fait partager l'expérience de votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre votre satisfaction. Au plaisir de vous accueillir de nouveau. Bien à vous, L’équipe du Golden Tulip Bordeaux Euratlantique

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Information required
The hotel was on a good location, however the bar was closed on Saturday and Sunday… we were not informed in advance. We saw a pad of maps when we were checking out…realised we had been using the wrong tram stop.
Stayed 3 nights in May 2022
Response from Front Desk - Golden Tulip Bordeaux Euratlantique on 21 Jun 2022
Hello, Thank you for your comment. We take into account all your remarks. Indeed, the reception is at your service to show you how to get to the city centre or to advise you on the best sites to visit. Do not hesitate to ask at the reception if you need further information. We hope to welcome you for your next stay in Bordeaux. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Reception on 20 May 2022
Cher Client, Nous vous remercions de nous avoir fait partager l'expérience de votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre votre satisfaction. Au plaisir de vous accueillir de nouveau. Bien à vous, L’équipe du Golden Tulip Bordeaux Euratlantique

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Just a lovely place to stay Only fault is the drinks were very expensive.
Stayed 2 nights in Apr 2022
Response from Reception on 8 May 2022
Dear Louise, We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. We take with great consideration all your comments Kind regards, The Golden Tulip Bordeaux Euratlantique's Team

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel with wasy access to city centre
Great hotel for four nights in Bordeaux. Not in a particularly attractive area, but pretty quiet and very near to a tram stop for fast transfer to the old city centre and not far from the station. Good range of breakfast foods and great coffee. Bar area was pleasant. Bottles of water replaced every day in the chillers in the bedrooms. Beds comfy and bathrooms fine, very clean, although shower very slow sometimes. Bedroom lighting wasnt great if you have poor eyesight and you want to read. Staff could not have been more helpful, organising taxis etc. Efficient service at the bar and at breakfast. I'd reccommend for a group who need a lounge / bar area to hang out during their visit and quick access to all the attractions of the city. Wifi was good.
Stayed 4 nights in Apr 2022
Response from Reception on 8 May 2022
Dear J, We thank you for sharing your experience of stay in our establishment. We are delighted to read your satisfaction regarding the comfort of the hotel and the welcome that we wish to maintain at an excellent level every day. We will be glad to welcome you again. Kind regards, The Golden Tulip Bordeaux Euratlantique's Team

10/10 Excellent

Sally-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 5 mins walk from station or 1 tram stop. Modern, friendly staff
Stayed 1 night in Apr 2022
Response from Reception on 26 Apr 2022
Dear Sally-Anne, Thank you for your nice feed-back. We will be please to welcome you again in Bordeaux! Best Regards,

8/10 Good

imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Jacqueline - La réception on 10 Feb 2022
Bonjour, L'expression de votre satisfaction est notre plus belle récompense et toute l'équipe vous en remercie. Nous espérons avoir le plaisir de vous accueillir de nouveau!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from L’équipe du Golden Tulip Bordeaux Euratlantique on 20 Jan 2022
Chère Donna, Nous vous remercions pour votre note. Nous sommes ravis de vous avoir fait passer un excellent séjour, fruit du travail de toutes nos Equipes! A bientôt à Bordeaux! Cordialement,

6/10 Okay

Fidel

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2022
Response from L’équipe du Golden Tulip Bordeaux Euratlantique on 20 Jan 2022
Fidel, Nous vous remercions pour votre séjour parmi nous à Bordeaux. Bien à vous!

8/10 Good

Envel

Stayed 1 night in Dec 2021
Response from Golden Tulip Bordeaux Euratlantique Team on 7 Dec 2021
Dear Envel, Thank you for sharing with us the experience of your stay at our establishment. We look forward to host you again. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy as a clam!
The location of the hotel, relatively close to the main train station, was nice, and just a walk over a bridge to reach. It is nestled in a business park type area, that looked and felt clean and safe. The lobby of the hotel looked and smelled fantastic. Once we reached our room, we were very satisfied with the size and cleanliness. The only minute complaint is that the bathroom door made getting around a little acrobatic, but otherwise we would absolutely stay again.
Stayed 2 nights in Nov 2021
Response from Célia front desk on 8 Nov 2021
Dear Client, It is a great pleasure to read your comment about your stay among us, we dearly thank you. We are truly happy to see you liked our location, our rooms and our hotel as its whole. We look forward to welcoming you again for your next trip to Bordeaux, Best regards, Golden Tulip Bordeaux Euratlantique Team.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel, and very close to the train station (which I why I chose it). The room was very comfortable, clean, and modern. I was working while there and the space was perfect for that.
Stayed 4 nights in Oct 2021
Response from Michael - Front Desk on 22 Oct 2021
Dear Karen, We would like to thank you for sharing your experience of your stay in our establishment. We are glad to read that you appreciate the room decoration as well as our buisness corner. Looking forward to host you again. Sincerely, Michael - Front Office

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Michael - La Réception on 18 Oct 2021
Chère Emily, Nous vous remercions de nous avoir fait partager l'expérience de votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre votre satisfaction. Au plaisir de vous accueillir de nouveau. Cordialement, Michael - La Réception

8/10 Good

christopher curt, blakely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and informative. Bathrooms were excellent
Stayed 2 nights in Oct 2021
Response from Michael - Front Desk on 18 Oct 2021
Dear Christopher, We would like to thank you for sharing your experience of your stay in our establishment. We are glad to read that you appreciate our welcome and the room decoration. Looking forward to host you again. Yours sincerely, Michael - Front Office

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Michael - Front Desk on 8 Oct 2021
Dear Susan, We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. Sincerely, Michael - Front Office

10/10 Excellent

NGUYET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel. Very clean, good smelling, beds are so comfortable, quite and good location.
Stayed 1 night in Sep 2021
Response from Sébastien - Réception on 23 Sept 2021
Dear Nguyet, We thank you for sharing the experience of your stay with us. We are delighted that you enjoyed the comfort of our rooms and will be pleased to welcome you again in Bordeaux.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and comfy room
Stayed 1 night in May 2021
Response from Blandine, La reception on 25 May 2021
Bonjour, Nous vous remercions de nous avoir fait partager l'expérience de votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre votre satisfaction à propos de notre accueil et de la décoration de nos chambres. Au plaisir de vous accueillir de nouveau. Bien à vous, L’équipe du Golden Tulip Bordeaux Euratlantique

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip.
Hotel was lovely. Due to the pandemic not a lot was open. Staff were very helpful. Lovely stay.
Stayed 1 night in Nov 2020
Response from Célia front desk on 29 Nov 2020
Dear Sam, We would like to thank you very much for your kind comment. We are delighted that you enjoyed your stay with us. We will be glad to welcome you for your next stay. Kind regards, Célia, Front Desk

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is ok, was expecting much more from a 4 star hotel. Good things: - New hotel /Building - Service was really good (staff support was amazing) Things that can improve: - Website lists the hotel with parking, but parking available is not in the same building. I arrived by car and check in was complicated as I did not have a place to park the car and take the luggage out to do the check in) - Frigo in the room was broken (it was replaced when I communicated to the reception, but it should have been changed in advance) - Phone in the room was disconnected from the wall, no instructions in the phone to call reception, when connecting phone to the wall a weird noise started (phone prob needs repair) - Internet was very week and instable (I had to reconnect several times and sometimes during the night it was unavailable, my friend experienced the same problem with other devices).
Stayed 2 nights in Oct 2020
Response from Michael - Front Desk on 24 Oct 2020
Dear Daniel, Thank you for taking the time to share your experience with our Golden Tulip. We regret that you have not had complete satisfaction of your stay. Our goal is to best meet the expectations of our customers. We sincerely apologise for the inconveniences noted during your stay and will ensure this does not happen in the future. Your opinion is the best tool for us to improve ourselves, so rest assured that we take into consideration the entirety of your review. Looking forward to welcoming you again. Regards, Michael - Front Desk Auditor

8/10 Good

Rammaru

Stayed 1 night in Aug 2020
Response from Tiffany - Front desk office. on 6 Sept 2020
Cher Rammaru, merci de prendre le temps d'attribuer une note à votre séjour au Golden Tulip de Bordeaux. Nous sommes ravis de constater votre satisfaction. Au plaisir de vous revoir parmi nous. Bien cordialement,

10/10 Excellent

Serge, Bordeaux France

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had reservation, well arrived at the hotel , they have no more rooms available
Stayed 1 night in Aug 2020
Response from Tiffany - Front desk Officer. on 25 Aug 2020
Dear Serge, We thank you for your feedback. We are sorry for the inconvenance caused by the informatic system. We looking forward to host you to ensure our better experience Golden Tulip.

10/10 Excellent

GUY

Stayed 1 night in Feb 2020

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and clean.
Fantastic stopover for train station , leave station at hall 3 and just on the right , very comfortable sleep with lovely laundered bedding , spacious room , would definitely recommend and stay again , staff and service was excellent also... thanks Local Area is getting developed but once done will be superb.
Stayed 1 night in Dec 2019
Response from Emeline on 5 Jan 2020
Dear Terry, We thank you for sharing your experience of stay in our establishment. We are delighted to read your satisfaction regarding the comfort of the hotel, the location and the welcome that we wish to maintain at an excellent level every day. We will be glad to welcome you again. Kind regards. The reception

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No loo brush in bathroom and lack of minibar or room service. The room itself was pleasant. Advertised with a city view although the room itself didn’t deliver on this. Good location for short tram ride to city centre. Very close to train station.
Stayed 1 night in Dec 2019
Response from Michael - Front Office on 5 Jan 2020
Dear Guest, We thank you for taking time to share your experience in our establishment. We are glad that you appreciate our welcome and the comfort of the room. We are indeed located on the outskirts of the city centre, just behind the train station, as stated in our advertisement. Our rooms are equipped with mini-fridges which are free of charge and we do indeed propose room service. We take notes of your recommendations for the toilet brush and take with serious consideration all your comment. Looking forward to welcoming you again. Sincerely,

8/10 Good

Didier

Stayed 1 night in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Lovely hotel friendly staff clean I would stop there again
Stayed 1 night in Nov 2019
Response from Reception Team on 18 Nov 2019
Dear Paul, We would like to thank you for sharing your experience of your stay in our establishment. We are glad to read that you appreciate our welcome and the room decoration. Looking forward to host you again.