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Grand Lagoi Hotel by Nirwana Gardens

Star Rating
4 out of 5
Photo gallery

Reviews

4.0 / 5Good
144 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Lagoi Bay Lake
    5 min drive
  • Popular Location
    Lagoi Bay Beach
    6 min drive
  • Popular Location
    Plaza Lagoi
    9 min drive
  • Airport
    Tanjung Pinang (TNJ)
    53 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room, Garden View, Lakeside

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Grand Double or Twin Room, 1 Bedroom, Garden View, Lakeside

    Room Amenities

    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details

About this area

Bintan

Located in Bintan, Grand Lagoi Hotel by Nirwana Gardens is on a lake. Those looking for an activity can check out Ria Bintan Golf Club, while everyone can enjoy the natural beauty of Pulau Marawang and Lagoi Bay Lake.

Popular Location

What's nearby

  • Lagoi Bay Lake - 5 min drive
  • Lagoi Bay Beach - 6 min drive
  • Laguna Bintan Golf Club - 7 min drive
  • Plaza Lagoi - 9 min drive
  • Ria Bintan Golf Club - 11 min drive

Restaurants

  • Where to eat
  • Grand Cafe – Restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Bar7 Rooftop Bar & Grill – Ocean-view bistro with a bar offering international cuisine. Serves dinner daily.

About this property

Grand Lagoi Hotel by Nirwana Gardens

4-star hotel near the beach
At Grand Lagoi Hotel by Nirwana Gardens, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 133 soundproofed rooms feature free WiFi and sofa beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Grand Lagoi Hotel by Nirwana Gardens offers 133 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation is furnished with single sofa beds. 40-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe and complimentary slippers.
This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Free local area shuttle
Free ferry terminal shuttle

Food and drink

2 restaurants
1 poolside bar and 1 bar
24-hour room service

Things to do

Arcade/game room
Bike hire
Billiards/pool table
Children's pool
Fitness centre
Karaoke
Outdoor pool
Spa services

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Sofa bed
Soundproofed rooms

Conveniences

ATM/banking services
Lift
Front-desk safe
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Indonesian
Malay

Business services

3 meeting rooms

Outdoors

Garden
Outdoor furniture
Picnic area
Pool umbrellas
Rooftop terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Heating
Linens
Rollaway/extra beds (surcharge)
Sofa bed single

Bathroom

Bathrobes
Hairdryer (on request)
Rainfall showerhead
Shower
Towels

Entertainment

40-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Fridge

Outdoor space

Balcony

More

Connecting rooms available
Desk
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.
  • Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times. For shuttle details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 665500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Swiss-Belhotel Lagoi Bay Bintan Hotel
  • Swiss-Belhotel Lagoi Bay Bintan
  • Grand Lagoi Village Hotel
  • Swiss Belhotel Lagoi Bay Bintan
  • Grand Lagoi By Nirwana Gardens
  • Grand Lagoi Hotel by Nirwana Gardens Hotel
  • Grand Lagoi Hotel by Nirwana Gardens Bintan
  • Grand Lagoi Hotel by Nirwana Gardens Hotel Bintan
5 - Excellent
38
4 - Good
73
3 - Okay
24
2 - Mediocre
6
1 - Poor
3
4.3
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

We had a good rooms with negligible faults. Might consider to return if coming to Bintan

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service

The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 1 night in Jul 2019

3/5

  • Liked: Cleanliness, staff & service

Disappointing.

Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.

Stayed 4 nights in Jun 2019

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