We found the facilities, decor and staff of this hotel to be extremely good. The public areas were imaginatively, attractively designed and a pleasure to use. Our room was comfortable, with a memory foam bed and two feather pillows. The window shutters were very efficient. The bathroom was well designed , although the water wasn't very hot at 5p.m. when I wanted a shower. It was disappointing to find sticky stains and other marks on the floor tiles, and all the wooden surfaces needed a good dust.