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Reviews of The Hhi Bhubaneswar

4 out of 5
The Hhi Bhubaneswar
A- 112, Kharvel Nagar, Unit III, Bhubaneshwar, Orissa

Reviews

6.0
Rating 10 - Excellent. 7 out of 54 reviews" "
Rating 8 - Good. 15 out of 54 reviews" "
Rating 6 - Okay. 13 out of 54 reviews" "
Rating 4 - Poor. 6 out of 54 reviews" "
Rating 2 - Terrible. 13 out of 54 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Babu

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't recommend for a stay
Stayed 1 night in Jan 2024

2/10 Terrible

Sunanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

2/10 Terrible

Raghav, AURORA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no electricity in hotel rooms and the manager won't come out to address the issues for all customers asking questions. Staff was not able to answer any questions or help customers at all. One of the worst customer service ever experienced.
Stayed 1 night in Nov 2023

8/10 Good

SREEDHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was comfortable and most importantly, the Staff are welcoming and friendly. The restaurant and breakfast options are adequate. Room service for food was sometimes delayed but generally ok.
Stayed 8 nights in Jan 2023

10/10 Excellent

Chand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff Great B’fast

6/10 Okay

Bharat

2/10 Terrible

ARJUN

Travelled with family
Disliked: Cleanliness
Horrible experience for a four star rated high $$$ priced stay. No towels in the unclean pool. Rooms and beds and floor were stained. The worst noise due to lobby AC in the club royal rooms. Breakfast service was slow and lack of clear communication from some staff. The hotel brand should take note of the conditions here at HHI Bhubaneswar!

10/10 Excellent

Shekhar

Stayed 1 night in Feb 2022

8/10 Good

Pawan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Venkatesh

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel needs major renovation. Rooms were old and not maintained well. Bath tub was not maintained well and room service wasnt great too. There was some laundry issues & no towels/floor mat were served. Food at restaurant was good.
Stayed 1 night in Dec 2021

2/10 Terrible

SUDHIR

Disgusted
Never book through hotels.com, their booking policy is terrible
Stayed 1 night in Sep 2021
Response from Kadir on 13 Sept 2021
Dear Guest, Thank you for taking out time to share the valuable feedback of your stay at The HHI, Bhubaneswar. Further to your comment as highlighted has been noted. Kindly accept my sincere apologies for the inconvenience caused to you. The issue highlighted by you has been taken up with the concerned head of the department to ensure no recurrence and I am personally monitoring the issue for an early settlement. I do look forward to meeting you on your next visit. Warm Regards, Team HHI

10/10 Excellent

nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
near to railway station and mall
Stayed 1 night in Mar 2021

4/10 Poor

MANJULA

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in at midnight due to heavy trafic restrictions on entry at bbsr . No parking available at hotel , parked on the road . Ordered room service , not accepted but finally chicken and rice was served : chicken was stale and upon service were asked to pay in cash upfront : 760/- , breakfast at 0945 next day was below par and we finally checked out at 11 am without an invoice coz we had paid in advance
Stayed 1 night in Jan 2021

2/10 Terrible

Sourav

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience with HHI . Room smells very bad . Property is not in good condition.
Stayed 1 night in Jan 2021
Response from Kadir on 15 Jan 2021
Dear Mr Sourav, Namaskar ! It was indeed a pleasure having you stay with us and we are grateful for your feedback. However, I note with great concern that we were not able to live up to your expectations. We have noted your feedback and have shared it to the concerned team to address. Your feedback gives us an insight towards the area of improvement from our side and we will focus more on training our staff to ensure that the service standards are consistently meet. We always consider that our guest feedbacks are a source of opportunity and improvement which enable us to elevate our products and services to the next level. It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing it with us. Best regards, Team HHI

2/10 Terrible

Rohit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The most unhygienic & shabby hotel of HHI chain
I was on a 2 day business tour and choose this hotel based on my previous stay. It has however turned into a garbage dump since. I was allotted room no 411 where the AC was not working but the staff for some strange reason didn’t send anyone to check it despite 3-4 calls. I could get my room changed only after a major shouting n about 6 hours of staying in a furnace. Basic cleanliness is totally missing. There was dust, cigarette butts and used tissues all across the lobby. Moreover the rooms were also not cleaned. The cups, coasters and spoons were not changed. The linen had holes in them. The towels seemed unwashed and no hand towels were provided. Breakfast spread was minimal and they did not even serve black coffee. Eggs to order had to fit in according to the very limited understanding of the waiter. I ordered an espresso and was served a bowl of sugar, coffee powder and a flask of hot water. Most shocking was seeing the staff without masks. There is no GM at the hotel and I strongly believe I put my life in danger staying in such casual and unhygienic conditions
Stayed 2 nights in Oct 2020
Response from Abdul Kadir on 21 Oct 2020
Dear Mr Rohit, It was a great pleasure for our hotel to have guest like you and thank you very much for your stay. We really concern our services and guest’s comfort. Unfortunately during your last visit, you have faces some service deficiencies. Please accept our sincere apologies for the inconvenience caused and assure you for the best services in future. As a gesture of our sincere apology, we would like to upgrade your room to higher category in your next visit. Your patronage is important to us, and We hope that you will continue to give us opportunities to serve you. Thank you very much for your feedback and looking forward to welcome you back. Warm Regards, Team HHI

6/10 Okay

Sudhanshu

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location-Housekeeping Needs Improvement.
The Place is very strategically located, however the room was not clean, towel was not provided, which was expected from HHI Brand.
Stayed 1 night in Dec 2019

8/10 Good

Arpit

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the annex this time. WiFi often unreliable mm
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

SANJAY

Liked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

Sanjeev

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

senthilvel

Liked: Cleanliness, staff & service
Good location and service
The the service and staff were good.. the hotel is a old one though and old styled. Location is also a advantage.

8/10 Good

DEBASISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Sanjeev, KOLKATA

Liked: Property conditions & facilities
Nice , comfortable and convient , hotel staff nice
Staff cooperative,stayed only for a night, didn't spend much time at the hotel ,no room slippers ,on call etc is ok but for a brush you have to call for a slippery u have to call for a room slippers you have to call!!!
Stayed 1 night in Jan 2018

6/10 Okay

K, San Francisco, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old hotel with friendly staff
This is an old hotel and it shows. The rooms need to be updated. Breakfast spread was good. Very friendly hotel staff
Stayed 3 nights in Dec 2017

4/10 Poor

Sudhir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money best stay in bhubneswar
i had no issue. all are just very good as i expected. only i was not satisfied that minibar should have some kind of beer atleast. Rooms were clean and specious. only 5 mins away from railway stations. They took minimum time for check in. Breakfast was good. Chiken saute was excellent. But they may keep variety of juice in breakfast. Though they provide us twin bed but size was good to have sleep with kid of 7 years. swimming pool was under maintenance for that day only. Overall nice experience and surely like to visit again.
Stayed 1 night in Jun 2017

10/10 Excellent

Sumanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jun 2017

4/10 Poor

parsvakumar, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is the only good thing here,housekeeping very sad .the approach to this place is bad.
Response from PRANTIK on 1 Aug 2016
Dear Sir, My sincere apologies for the above experience you had in our property. I will surely look into this matter and see what went wrong . We Endeavor to keep high standards always. However as passionate we are about our business we will strive to make amends and ensure your next visit will be memorable.

2/10 Terrible

p, Seattle

Disliked: Cleanliness, staff & service, room comfort
Stay away from this motel (yes, not hotel)
The staff who was working on check-in process was super rude. The hotel staffs don't have welcoming attitude. You will not see, some one to greet you with smiling. Instead, you will be interrogated for documents in rough manner. The bed shown in the pic during booking and real is diff. Quality is too low, not comfortable as par star hotel standard. I had to pass dining space the kitchen smells to reach
Dear Sir, I would request you to visit us again. The things have been improved that what you faced earlier. Trust me, you will surely find the difference than before.

6/10 Okay

ghasiram

8/10 Good

LAKSHMI, KOLKATA

Liked: Staff & service, property conditions & facilities, room comfort
NICE HOTEL
OVERALL GOOD.. BREAKFAST WAS VERY GOOD.
Response from General Manager on 4 Aug 2016
Dear Ms. Lakshmi, Do visit us again Regards Prantik

6/10 Okay

deepak

Liked: Cleanliness

6/10 Okay

Narenbra, corpus Christi

Liked: Cleanliness, staff & service
Soundproofing and hotel
The housekeeping of this hotel in my opinion, is THE best in the business. However,the hotel needs major structural renovation. The front desk needs trainings and should stop lying to their guest. The rooms had major soundproofing issues. Had hard time going to sleep because there was very loud music going on every evening and when asked the front desk to change the room or stop the music their answer was the music stops at 11.00 pm and I should go to bed after that. The point is hotel should not tell when a guest should go to bed.

8/10 Good

Pradeep Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The stay was only for few hours as I reached at 1230 Hrs & left by 1930 Hrs. over all hotel is good & located at the center of Bhubneshwar.

2/10 Terrible

Prateek , New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic experience
Everything stinks here, from lift to lobby to room everything. Bathroom had sealing and water was dropping on our head. the next day false sealing fell.

8/10 Good

parsvakumar, Hyderabad

Liked: Staff & service, room comfort
Hindustan International
Food was good , Bathrooms were dirty . located very close to a mall for the ones who want to shop during the evening for their family.

6/10 Okay

Verified traveller

Liked: Room comfort
Decent hotel in Bhubaneswar
The hotel is decent; however, the ongoing construction was a bit of a problem. With small tweaks, this could be an excellent place to stay in Bhubaneswar. The pool and gym need to be cleaned.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

bsp, GA

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice outside but bad inside
Bathroom was not clean, not worth the price

8/10 Good

Verified traveller

Disliked: Room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
There are better hotel in this city
Our room was in the second building with the ball room. Everyday as we walked out of the building, we saw the remnants of the previous evening's event, including serving bowls of food and furniture which had not been cleaned up. Also, the stairs were dirty with rags and paper strewn everywhere. The food was decent and the staff were friendly but not efficient.

6/10 Okay

Deb, Kuwait

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The Hhi Bhubaneswar Stay
I thought my stay could have been a little better. My first day, I was in a room that smelled like mold and mildew. I had no hot water in the shower. The next day I moved to a different room. It also smelled of mold and mildew, I did not have towels in the room or hot water. Customer service was awful both days. I constantly had to call for towels and for the water to be checked. I had to go to the front desk for help. Power went out for a long period of time during my 2 day stay which also caused the internet not to work. There was one small candle with no matches. Hotel amenities could have been better and the hotel location was not what I was use to.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Stay
Pros: Comfortable stay. Rooms are excellent. Very efficient and helpful frontdesk. Cons: Tap water has a taste. One may get drenched on a rainy day while moving between room and dining area/lobby as they are in two separate buildings and there is no covered pathway connecting them.

8/10 Good

lohiadk, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The hotel was a decent 4 star hotel. Room was clean. Breakfast was adequate. Allowed early checkin at 6AM and late checkout at 4Pm without any charge which was really wonderful.

4/10 Poor

H J

Disliked: Cleanliness, property conditions & facilities, room comfort
On Janpath Road
Hotel overall is decent. The first room they showed me had dust all over so they ended up showing me 5 rooms and all were dirty...couch had dirt stains and the room was not something that you expect. I think a 2 star hotel is better maintained than this hotel's room. Breakfast and location were the only good things I guess

8/10 Good

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
Decent and cost effentive
Its a decent and so cost effective hotel......

8/10 Good

Ranjit, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Value for money
I had booked a Club room and for the rate it was good value. Buffet lunch was available at INR 500 and a good selection of Indian food was available. We spent the evening in the bar area which although could be improved did at least have a very good Filipino band that played until 11.00pm. The room was a bit musty and noisy as it was on the first floor and overlooking the restraunt