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Reviews of The Waverly Hotel & Residences

5 out of 5
The Waverly Hotel & Residences
Whitefield Main Road, Bengaluru, Karnataka

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 70 reviews" "
Rating 8 - Good. 26 out of 70 reviews" "
Rating 6 - Okay. 4 out of 70 reviews" "
Rating 4 - Poor. 5 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arvinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is next to one of the best malls in Bangalore. The hotel staff was very helpful with accommodation and the cleanliness was very good matches the level of a 1st world country hotel.
Stayed 16 nights in Feb 2024

10/10 Excellent

Justin

Stayed 5 nights in Dec 2023

8/10 Good

Keshav, Milpitas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good place with great staff. A special call-out to the Manager (Kaushik) for excellent service & responsiveness.
Stayed 6 nights in Jul 2023

4/10 Poor

Rajesh

Stayed 2 nights in Jul 2023

10/10 Excellent

Gaurav

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Harleen

Liked: Staff & service
Disliked: Amenities
Entrance of the hotel is not easy to find, no Valet Service and Concierge Service is offered until you ask the receptionist. I stayed in loft room for 3 days and 2 nights. Room’s view was good, and the room was very spacious. But it’s AC duct had certain smell. Washrooms too were nice and spacious. However, shower area’s floor caulking on glass separation is ineffective to retain water leaking in other areas of the bathroom and it becomes a puddle. Main reason to book this place was Alt Rooftop restaurant which was a great bummer. Website didn’t mentioned it’s closed. 2nd reason was swimming pool and it was closed too. Common washroom is on the rooftop and very dirty. Staff is very helpful, although it felt employee shortage. Food is expensive and average.
Stayed 2 nights in Feb 2023

8/10 Good

Vineet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Ashutosh

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beat hotel I have stayed at yet - staff, services, location and room was amazing
Stayed 6 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I can strongly not recommend this hotel
Would not recommend this hotel at all; (1) construction work at the hotel lasting throughout (2) the day, internet often too slow to work, and (3) service was not great either e.g. reception, in-room, fitness would not pick up the phone when calling. This hotel is highly overpriced compared to the quality. I spent several weeks in this hotel.
Stayed 12 nights in Jan 2020
Response from General Manager on 19 Feb 2020
Dear Guest , Greetings....!!! We understand, from your review, that you've mentioned your inconveniences at the Hotel, and assure you that they will be looked into and addressed — if not, already. We hope to make your next visit more memorable.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from General Manager on 22 Jan 2020
Thank you for your visit, and for such a wonderful and thoughtful review. All of us at the hotel are thrilled to hear that you had an excellent vacation with us — and found our rooms, décor, amenities, food, location, all thoroughly enjoyable. Thanks again, for your kind recommendations. We look keenly forward to your next visit!

10/10 Excellent

Sowmya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Taufeeq Mohammed on 9 Dec 2019
Dear Ms. Sowmya , Greetings....!!! Thank you for your visit, and for such a wonderful and thoughtful review. All of us at the hotel are thrilled to hear that you had an excellent vacation with us — and found our rooms, décor, amenities, food, location, all thoroughly enjoyable. Thanks again, for your kind recommendations. We look keenly forward to your next visit! Warm Regards.

10/10 Excellent

Bhuvaneswar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Taufeeq Mohammed on 9 Dec 2019
Dear Mr. Bhuvaneswar , Greetings...!!! Thank you for your visit, and for such a wonderful and thoughtful review. All of us at the hotel are thrilled to hear that you had an excellent vacation with us — and found our rooms, décor, amenities, food, location, all thoroughly enjoyable. Thanks again, for your kind recommendations. We look keenly forward to your next visit! Warm Regards.

10/10 Excellent

Matthew M

Stayed 5 nights in Sep 2019

8/10 Good

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Some how they allotted old age room. Kind of disappointed. Also access to hotel and restaurants is challenging.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Reshma Manager Front Office on 23 Sept 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

2/10 Terrible

Sameer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is bad
Food, customer service, maintenance of property, amenities nothing was good.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Beautiful view from my room. Very clean and lovely room. A real treat. Good in restaurant excellent. A real jewel!
Stayed 2 nights in Jun 2019
Response from Reshma Manager Front Office on 11 Jul 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the in-room dining food was really good too.
Stayed 5 nights in Jun 2019
Response from Reshma Manager Front Office on 11 Jul 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, Clean, Good Place to stay. I like this hotel.
Stayed 3 nights in Apr 2019
Response from Reshma Manager Front Office on 11 Jul 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Overall a good hotel but overpriced. I've stayed in other hotels in Bangalore for less money that have better gyms, restaurants, etc.
Stayed 3 nights in Feb 2019
Response from Reshma Manager Front Office on 19 Apr 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Reshma Manager Front Office on 19 Apr 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel. A bit old-ish, but the location and rooms are terrific value for money. The traffic can get a little unwieldy, but you can be smart about maneuvering that. The Wifi may be a bit tricky, but once again, can be figured out. Quiet stay even though it's surrounded by malls on all sides. Make sure to request a non-street facing room
Stayed 3 nights in Jan 2019
Response from Reshma Manager Front Office on 19 Apr 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

6/10 Okay

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waverly!
Our stay was good! The pool and breakfast are great! Our housekeeper, Eshiya, was really helpful and friendly. We did book a couple of excursions through the hotel and were surprised with pricing - would recommend that you confirm numbers before proceeding. The gym is mediocre and would be great if additional machines were added. Lots of attentive staff and surrounded by malls with lots of food options.
Stayed 4 nights in Jan 2019
Response from Reshma Manager Front Office on 19 Apr 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow at the Waverly!
We stayed at the Waverly for an extended stay while my husband was working in the tech center. We chose this location so that he could walk to work or commute easily given the feedback we heard on Bangalore Traffic. The breakfast each morning was delicious and the staff was very attentive to our needs. They helped us plan/coordinate drivers for our excursions and answered the many questions we had. The location is surrounded by two malls - very Western feel. However, walking there are a number of neighborhoods and locals to get a better understanding of the area. It is about 45-60 minutes driving to get to a lot of the well-known spots in Bangalore - again we compromised on staying farther away from this due to the convenience of the commute for work. There are a ton of restaurants in both malls so plenty of dining options as well as options at the hotel: Alt and The Whitefield Arms. The spa, Bounce, also provided for a good relaxation day during the week. The pool is on the roof top and is heated! It was a great way to relax and escape some of the hustle/bustle of the city. Overall, we would highly recommend staying at this hotel!
Stayed 7 nights in Jan 2019
Response from Reshma Manager Front Office on 19 Apr 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Santhosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate
I love the hotel always .. my fev spot in bnr .. i love shopping .. and love skydeck
Stayed 2 nights in Dec 2018
Response from Reshma Manager Front Office on 9 Jan 2019
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Reshma Manager Front Office on 11 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice !
Hotel and staff great!
Stayed 4 nights in Dec 2018
Response from Reshma Manager Front Office on 11 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Kamal

Liked: Cleanliness, property conditions & facilities, room comfort
Appreciate the staff! Thanks for the late breakfast!!
Stayed 3 nights in Nov 2018
Response from Reshma Manager Front Office on 4 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Reshma Manager Front Office on 4 Dec 2018
Thank you for your stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Yukio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, and location
The room I stayed was loft and this is my second stay in this hotel. The room is roomy and clean. Don't feel like you are staying in a hotel but like you are at home. The room has a kitchen and washer/dryer which is convenient too. I really like this hotel since it sits above the mall (HIVE mall) and right next to the Phoenix mall (biggest mall in the Whitefield). It's really convenient to do dinning and shopping. The staff are very friendly. I needed to shop silver bells and did not know where to buy and asked the hotel staff, Rahul. He did not only help me to find the store in the mall but also took me the store and helped me what I was looking for. Excellent customer service!
Stayed 7 nights in Aug 2018
Response from Reshma Manager Front Office on 3 Sept 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Ankita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Reshma Manager Front Office on 30 Aug 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel right in between 2 malls. Clean and quiet. Good staff and excellent room service.
Stayed 3 nights in Jul 2018
Response from Reshma Manager Front Office on 30 Aug 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with friendly staff
Location is amazing. Inside VR mall and adjacent to Phoenix market city. Rooms are well maintained. Complimentary breakfast was also good. I was able to check out a bit late by 3 hrs without any additional charges. The staff is very friendly, especially Aamir and Sarita. Would definitely visit again to have a good experience.
Stayed 3 nights in Jun 2018
Response from Reshma Manager Front Office on 16 Oct 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old style hotel with modern amenities
I chose to stay at the Waverly due to proximity to my company's office. Some of the bigger brand name hotels were way to far away (1 hour in traffic). I was pleasantly surprised with the hotel. It is a small boutique hotel with great service. The staff is super attentive. It has a very British colony vibe. Laundry service is great, and comes back in the same day. The room service menu is limited, but good enough for business travel. The best part of the hotel is location. It is right smack in the middle of two nice shopping malls that you can walk over to within 1 minute. Not that I travel India to go shopping for western brands, but it is night to have the feeling of "commerce" so close. I've stayed at many hotels throughout my business travels to India in the past 10 years, and many times the hotels are secluded and you can't walk off the campus...so I like the freedom of the Waverly to walk out the front door and head over for shopping (mall walking exercise). The gym is not that great, but there is one.
Stayed 7 nights in Jun 2018

8/10 Good

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Business travel hotel
Good place to stay for business travelers. Large and comfortable rooms and good breakfast. Good wifi connectivty and lots of food options in very close proximity in the adjoining malls.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to office.
Room was nice. My only complaint was breakfast was limited and not that good. Hotel restaurant had a lot to desired. Food in malls next to hotel was ok, but I got sick two evenings eating there. The first time in many trips I got ill. I will probably go back to taj vivante that has a large and comprehensive buffet with a few nice restaurants on site.
Stayed 9 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jey, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near the shopping mall
I had a fantastic stay at the waverly. The room was clean to high standards. The bedding was soft and of high quality The staff were amaizing in every department, they made my stay at the waverly memorable. My dad loved the food absolutely delicious. Thank you the waverly staff from security staff to the management.
Stayed 16 nights in Feb 2018
Response from Reshma Manager Front Office on 4 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Yukio, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Specious Room & Great Location
I was very pleased to stay this hotel. The room was specious and very clean. The location of the hotel is excellent, right next to the biggest mall in Bangalore. Also, the hotel itself is above the other mall. Pretty of restaurants in the mall and lots of stores including Starbucks. The restaurant in the hotel serves decent food. I was happy with it. (however, they serve steak but I don't recommend to order it. I did and I regret it because the meat was not fresh and it smelled a bit) One complain about this hotel while I was staying there was that the internet speed was slow and dropped several times every day. Other than that I highly recommend this hotel!
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is very convenient. Its spotless. Staff are helpful. Overall would recommend
Stayed 3 nights in Jan 2018
Response from Reshma Manager Front Office on 4 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great stay
The hotel was amazing, from the lobby area to the details in the room's decorations. I definitely enjoyed the breakfast area at the Whitefield Arms and definitely appreciated having a direct path to the VR mall whenever I needed. The staff were all super helpful as well, and I never had to stand for very long to wait for an Uber, since the person at the front would take down the plate number and come get me when it was near. Overall service was top-notch, with a great and clean room, and great amenities. I also thought that the little desserts in the room were a nice touch! We got brownies and cakes in our 2-night stay.
Stayed 2 nights in Jan 2018

8/10 Good

Aloysius

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Grinch1949, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star standard but not swanky!
I stayed for 5 nights at The Waverly. The Waverly was everything it said on the tin. The rooms are comfortable, large and airy, the decor is tasteful without being ostentatious. The dining facilities at The Whitefield Arms and Toscano are excellent and compare well with restaurants in London. The chief selling point of The Waverly is undoubtedly its staff. They are helpful, friendly, knowledgeable and work together as a team. The success of The Waverly looks to be of real importance to them and this is reflected in their attitude.
Stayed 4 nights in Dec 2017
Response from Reshma Manager Front Office on 4 Dec 2018
We are glad to know that you had a comfortable stay at The Waverly Hotel and Residences and are looking forward to hosting you again, soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Waverly is a fantastic hotel, very spacious, clean and friendly staff. Would definitely stay here again if I were to be back in Bangalore.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel especially for international traveller
located within a mall with great food choices from establishments within the mall
Stayed 2 nights in Aug 2017
Response from Reshma Manager Front Office on 4 Dec 2018
Thank you very much for taking the time to share your experience from your stay with us. In our best effort to ensure your safety we have restricted swimming pool timings. We are very pleased to learn that overall you had a good experience with us and do hope to welcome you back at The Waverly soon. 

4/10 Poor

MB, Middle East

Disliked: Staff & service, property conditions & facilities
Disappointing stay
I stayed for three days and chose a suite room, unfortunately I could not find the service or help of the hotel members. I ordered food from the room service and paid the amount from the ATM card and after deducting the amount, the employee asks me to pay the amount again due to technical failure !!! It was a loss of time and money. The only thing that helped me stay in the hotel was the Phoenix Marketcity mall .
Stayed 3 nights in Jul 2017

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience on a business trip!
The staff at The Waverly made this business trip a true pleasure. They went above and beyond to make sure that my needs were met and that my stay was pleasant. Special recognition to the whole front desk staff and the team on the ground floor. Loved every minute of my stay here and will definitely be back.