3 restaurants, lunch, dinner served; Indian cuisine

Reviews of The Lalit Ashok Bangalore

5 out of 5
The Lalit Ashok Bangalore
Kumara Krupa High Grounds, Bengaluru, Karnataka

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 152 reviews" "
Rating 8 - Good. 39 out of 152 reviews" "
Rating 6 - Okay. 37 out of 152 reviews" "
Rating 4 - Poor. 16 out of 152 reviews" "
Rating 2 - Terrible. 15 out of 152 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient for the Conference Centre.
Stayed 1 night in Mar 2024

6/10 Okay

Brijesh

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not clean, stains on headboard, loose lamps, not enough outlets to charge devices, mildew in shower and sink areas
Stayed 4 nights in Dec 2023

6/10 Okay

P

Travelled with family
Old upgrade badly needed
Stayed 1 night in Dec 2023

8/10 Good

Sanjay, Jamshedpur

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
an excellent property and superbly located and a great gym and yoga room. Huge property in the heart of the city next to the golf course
Stayed 2 nights in Nov 2023

8/10 Good

Ralf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience with all facilities in good condition. Would definitely stay there again.
Stayed 5 nights in Nov 2023

6/10 Okay

Anitha

Liked: Cleanliness
Property was good . Rooms were spacious but old. Rooms need a facelift !
Stayed 2 nights in Oct 2023

4/10 Poor

Akshanta

Travelled with partner
Liked: Cleanliness, staff & service
While the property itself is lovely, with lush gardens and a great restaurant onsite, be forewarned that the top floor of this hotels turns into a club most evenings. I wouldn't have minded if it was properly soundproofed and didn't disturb hotel guests, but that certainly wasn't the case. It's quite loud and even from 5 floors away, the music was very noticeable. Moreover, after 8/9pm, the lobby and surrounding areas are packed with club-goers lining up to get in. Ultimately, not a very relaxing stay at all...

6/10 Okay

Soumya kanti

Business traveller
Room service is good but service in the breakfast room is horrible,the cook doesn’t know what is fried egg sunny side up. Property needs refurbishing,the furniture is bad,shower etc are bad
Stayed 3 nights in Jul 2023

2/10 Terrible

Vishal

Stayed 1 night in Jun 2023
Response from Subhajit on 23 Jul 2023
Dear Mr. Vishal,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

2/10 Terrible

Sri Harsha

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Old building and everything inside the room falling apart. Bathrooms are 1 star — not clean, mold everywhere and water clogged. BTW I had booked a Premium Room with Pool View, but pool was not visible from the room!!
Stayed 1 night in Jun 2023
Response from Subhajit on 23 Jul 2023
Dear Mr. Sri Harsha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

6/10 Okay

Smitha

Business traveller
Disliked: Cleanliness
Older building with roaches in the bathroom and floors need polishing . Could do much better .
Stayed 2 nights in Apr 2023
Response from Subhajit on 5 May 2023
Dear Ms Smitha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

6/10 Okay

bharat

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Cobwebs and dust very visible in the room. Staff very friendly. Not sure if I would call this a 5 star hotel.
Stayed 4 nights in Mar 2023
Response from Subhajit on 5 May 2023
Dear Mr Bharat,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

6/10 Okay

Sebastian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A great property but undermotivated staff
The hotel is at a great location and looking good. However, the staff seems to be under motivated and hence the atmosphere is that of 3 star environment.
Stayed 1 night in Mar 2023
Response from Subha on 6 Apr 2023
Dear Mr Sebastian,On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit Bhadra ( Duty Manager)

8/10 Good

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Clean and friendly

4/10 Poor

Avinash

4/10 Poor

Ashok Kumar

Disliked: Staff & service
Extremely Uncourteous Front Office Staff. Extremely Slow Response to any Request. Food is Good. Location is Good
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Service quality is terrible
Stayed 1 night in Sep 2022

6/10 Okay

Arvind

Business traveller
Stayed 2 nights in Sep 2022

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2022

2/10 Terrible

Deepak

Stayed 4 nights in Jul 2022

4/10 Poor

Nithu

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had a trrriblw experience the first day, any service requested was delayed. The person in the dining area (buffet) has an attitude and was not pleasant at all. Will not visit again
Stayed 2 nights in Aug 2022

10/10 Excellent

Binil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and worth the money. Will stay there next time
Stayed 2 nights in Jul 2022

4/10 Poor

Nagapudi Ramesh

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is a nice one. However, check in was a mess. It took 40 mins to give a room despite calling them ahead and checking in at 5 pm instead of 12 noon. The restaurant could not give us any of the drinks we ordered. The staff were most unhelpful. Attitude was one of don't care.
Stayed 2 nights in Jun 2022

6/10 Okay

siddarth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel
Very poor upkeep and below average food
Stayed 2 nights in May 2022

6/10 Okay

Mallikarjun

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

Ashish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL A SHORT AND NICE STAY
Stayed 3 nights in Mar 2022

2/10 Terrible

Naagendra

Stayed 2 nights in Mar 2022

2/10 Terrible

Naagendra

Business traveller
Disliked: Staff & service, property conditions & facilities
Don’t even think of booking this property I tried reaching Expedia and couldn’t get resolution Property is in centre of city and costs less Costs less because of quality of service and amenities. Room is old and shower area is very small Breakfast is pathetic and dinner is also average Had issues with noise as they let out open area for parties and have a Disco you will hear loud music till .12, If you want quiet atmosphere please avoid this place Very disappointed with FrontDesk had faced issues very minimal courtesy of being host and treating guests
Stayed 3 nights in Mar 2022
Response from Team The Lalit Ashok Banaglore on 5 Jun 2022
Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. It was therefore disappointing to know that you had experienced a number of issues during your stay. As result of our shortcomings we have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

8/10 Good

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

2/10 Terrible

Anoop

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Team The Lalit Ashok Banaglore on 5 Jun 2022
Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore disappointing to know that you had a disappointing experience during your stay. We would request you to kindly provide the contact details to further assist you. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid time
The hotel was quite empty and the only one restaurant was open due to restriction. ( 24 hour one). Nonetheless service was very good and very friendly. A very plesant hotel and has a lovely green gardens near pool.
Stayed 2 nights in Jan 2022

10/10 Excellent

Prasanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked ambiance
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor Service For A Heritage Hotel in BLR
The service at the hotel was very poor. We had to call the service atleast 3-4 times for anything. The food is overpriced and not upto the mark. Didn't seem like a 5 star property. There was a wedding taking place due to which many areas of the hotel were blocked for other hotel guests which is not fair.
Stayed 1 night in Nov 2021

6/10 Okay

Shreyas

Stayed 1 night in Nov 2021

10/10 Excellent

Pravita

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020
Response from Achint Singh on 9 Mar 2020
Dear Guest , Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager – Revenue

4/10 Poor

Ravi

Travelled with partner
This hotel needs to upgrade its facilities and infrastructure. There were many things that needs to be upgraded. The shower area leaks water and wets the floor. The room I was given was not carpeted which is unusual for a hotel of this claimed standard. The most disappointing thing for me was that I was given a 5th floor room. On my 2nd night there was loud thumping music coming from a party on the 6th floor roof top well past midnight. The front office could do nothing about it when I complained. In short, I was told that I had to put up with it till about 1 am because the party people have a licence to make noise till then. This is not what I expect from a 5 star hotel.
Stayed 2 nights in Jan 2020
Response from Achint Singh on 28 Feb 2020
Dear Guest, Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager - Revenue

6/10 Okay

Prabhakaran

Nice property need a bit of upgrade
Comfortable and spacious rooms
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique and luxurious experience, I am albsolutely amazed by the service and politeness of the staff members. I look forward to spend more time there
Stayed 1 night in Oct 2019
Response from Achint Singh on 15 Oct 2019
Dear Sir, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area, don’t hesitate to call us. Warm Regards, Achint Singh Asst Manager Revenue

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

PRADEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It was amazing .
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great hotel
Stayed 2 nights in Mar 2019
Response from Sharmila Dhar on 29 Mar 2019
Dear Mr. Ravi, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area, don’t hesitate to call us. Warm Regards, Sharmila Dhar Asst Manager Revenue

6/10 Okay

Rakesh

Liked: Staff & service
No where LaLit brand
After first day and speaking to Duty Manager, the service was good. It is just Ok Hotel with excellent location.
Stayed 3 nights in Feb 2019
Response from Ajay Das on 4 Mar 2019
Dear Guest. Namaskar! Thank you for providing us with your valuable feedback

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Ajay Das on 4 Mar 2019
Dear Guest. Namaskar! Thank you for providing us with your valuable feedback

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pleasure
Peaceful. Lovely grounds. Quiet area. Brilliant if you are travelling on your own. Really helpful staff. Fantastic breakfast - really delicious traditional Indian food. This is my second stay and I would happily return.
Stayed 2 nights in Jan 2019
Response from Ajay Das on 12 Jan 2019
Dear Guest, Namaskar! Thank you for taking the time to post this review about your experience with us at The LaLiT Ashok, Bangalore. We greatly appreciate knowing we could contribute positively to your hotel experience and are glad to know you parted with fond memories. Regards Ajay Das Revenue Manager

4/10 Poor

Verified traveller

Disliked: Room comfort
Very noisy and hotel doesn’t do much to stop the loud noise. Not a good Experiense to stay. Travelocity should not list these type of hotels
Stayed 2 nights in Dec 2018
Response from Ajay Das on 12 Jan 2019
Dear Guest, Namaskar! Thank you for providing us with your valuable feedback. Please accept my sincere and unqualified apology for the disturbance faced by you in your room on account of the music at our restaurant.I wish to assure you that the complete renovation and refurbishment of the hotel guest rooms is planned shortly and I am confident that the rooms will have a fresh and modern look to them once the exercise is completed. My team and I request you for another opportunity to be of service to you and I personally assure you of a pleasant and memorable stay. I look forward to the pleasure of your continued visits. Regards, Ajay Das Revenue Manager

10/10 Excellent

Shifalika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Ajay Das on 12 Jan 2019
Dear Guest. Namaskar! Thank you for providing us with your valuable feedback.

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018
Response from Ajay Das on 12 Jan 2019
Dear Guest, Namaskar! Thank you for taking the time to post this review about your experience with us at The LaLiT Ashok, Bangalore. Regards Ajay Das Revenue Manager