Front of property – evening/night

Reviews of Fortune Select Trinity, Bengaluru - Member ITC Hotel Group

4 out of 5
Fortune Select Trinity, Bengaluru - Member ITC Hotel Group
134 - 136, Road No. 1, EPIP Area, Whitefield, Bengaluru, Karnataka

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 14 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 3 out of 77 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhinav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Whitefield
Response from General Manager on 20 Aug 2023
Dear Abhinav, Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay with us in Whitefield. We strive to provide our guests with top-notch service and comfortable accommodation, so your positive comments are much appreciated. If you plan on visiting us again in the future, do let us know. We'll be more than happy to serve you again. Thank you for choosing to stay with us. Kind Regards,Snehasish ChakrabortyGeneral Manager

10/10 Excellent

PREJI KURISINKAL, REGINA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Excellent breakfast with a variety of options.
Stayed 4 nights in Jul 2023
Response from Inayat Panasopkar on 25 Jul 2023
Dear Guest,Namaste!!!We very much appreciate your comments regarding your experience at Fortune Select Trinity, Bengaluru.It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 Excellent

Jayshree

Stayed 1 night in Jan 2023
Response from Inayat on 9 Mar 2023
Thank you for rating us

8/10 Good

Vaibhav

Stayed 2 nights in Nov 2022

6/10 Okay

Priyadarshini

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
There was no one when we walked in - no security, no one checking baggage, no one at the front desk (eventually one person appeared to check us in) no lights, we doubted if the hotel was functioning. Leaky bathroom was proof of low maintenance. Breakfast was minimalistic and average in taste. Looks like COVID has had a bad impact on this property.
Stayed 1 night in Feb 2022
Response from Hotel Manager on 9 Apr 2022
Dear Guest Thank you for taking time to review our hotel. Please accept my sincere apologies for the inconvenience caused while you stayed with us. We take great pride in our guests’ satisfaction and unfortunately we did not meet to your expectation. Our goal is to address your concern and you will have an exceptional experience in your next visit i assure you. We hope you will give us a second opportunity to regain your trust and hope to see you soon at Fortune Select Trinity. Kindest Regards, Hotel Manager

8/10 Good

Jamie

Business traveller
Liked: Staff & service, room comfort
Excellent staff, somewhat dated and tired features
Room was large (I was upgraded to a suite), but somewhat dated. Wooden flooring had gaps and electronic control for shower was broken. Service was excellent, with very attentive staff.
Stayed 3 nights in Sep 2019
Response from Nityanand Patil on 11 Oct 2019
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall share your feedback with our team members, who I'm sure will be delighted to read your generous words of appreciation. We have made a note of your suggestions and concerns shared and have taken the same up on priority. We assure you a delightful experience during your future visits. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Front Office Manager

6/10 Okay

Kunal, Mumbai

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Nityanand Patil on 11 Oct 2019
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. We assure you a delightful experience during your future visits. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Front Office Manager

10/10 Excellent

RASHMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great stay; Breakfast buffet is decent. Polite staff. Will stay again.
Stayed 2 nights in Apr 2019
Response from Nityanand on 2 May 2019
Dear Guest, Greetings from Fortune Select Trinity!!! Thank you for your valuable feedback. Warm Regards, Nityanand Patil Front Office Manager

6/10 Okay

Parag

Liked: Cleanliness
Disliked: Staff & service
Service was not upto mark
Stayed 1 night in Feb 2019
Response from Nityanand on 26 Mar 2019
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. While thanking you for your feedback and appreciating our team members, please be assured that we have taken a serious note of your concerns shared. The same has been taken up with our concerned team members to ensure adequate addressal of the same. We sincerely regret the inconvenience that it may have caused and assure you of a pleasant experience during your future visits. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I do hope you would give us an opportunity to serve you again and I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore. Best regards, Nityanand Patil Front Office Manager

2/10 Terrible

Deepp

Business traveller, Travelled with group
Disliked: Cleanliness
Rude behavior and charging extra money at the reception
Stayed 1 night in Jan 2019
Response from Nityanand on 26 Mar 2019
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. While thanking you for your feedback and appreciating our team members, please be assured that we have taken a serious note of your concerns shared. The same has been taken up with our concerned team members to ensure adequate addressal of the same. We sincerely regret the inconvenience that it may have caused and assure you of a pleasant experience during your future visits. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I do hope you would give us an opportunity to serve you again and I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore. Best regards, Nityanand Patil Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience with the stay
Stayed 3 nights in Jan 2019

10/10 Excellent

PRADEEP THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money 4 star hotel
The hotel is good with rooms comfortable, however due to the Metro work going on, the traffic is awful in the locality and lot of dust gets kicked up. The complimentary Breakfast spread was good enough and staff were courteous.
Stayed 1 night in Nov 2018
Response from Nityanand Patil on 27 Dec 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

8/10 Good

SRIKANTH, Navi Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service co-ordination needs improvement
Stayed 1 night in Dec 2018
Response from Nityanand Patil on 11 Dec 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass on your appreciation to our team, who I am sure would be pleased to hear your generous words. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

8/10 Good

Gitesh, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay !
THis was an amazing hotel, neat and clean. very big rooms
Stayed 2 nights in Nov 2018
Response from Nityanand Patil on 11 Dec 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

10/10 Excellent

Fumiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clerks are very friendly with smile. The securities are very supportive who supports me to cross the road.
Stayed 3 nights in Nov 2018
Response from Nityanand Patil on 28 Nov 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

6/10 Okay

Arun

Most inconvenient location to commute
Most inconvenient location due to heavy construction right in the front of the Hotel. Dusty air all day long
Stayed 4 nights in Oct 2018
Response from Nityanand Patil on 26 Oct 2018
Dear Guest, Greetings from Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. We have made a note of your comment shared on the Metro construction work in the vicinity. While we have embraced the development activity happening near the hotel, the hotel team has made sure that the guests are not disturbed with the same and the hotel is well maintained in terms of cleanliness, for the well being of our guests. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

4/10 Poor

Sophie, New Mexico, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Charged me way too much for taxi because I am a foreigner. Be careful of this if you are traveling from the west. When I reached my final destination the locals could not believe how much I payed for my taxi (arranged by the hotel). They also forgot to pick me up at the airport, so I had to take a taxi to the hotel by myself in the middle of the night, I was upset and they said they would give me a discount for the room, but they didn’t, they charged me full price and then scammed me on th taxi. I would not stay at this hotel, and if you do, be aware that the staff is after your money! They do not care about the people who stay here. Watch your wallet!
Stayed 1 night in Sep 2018

8/10 Good

TUSHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
Stayed 1 night in Aug 2018
Response from Nityanand Patil on 1 Sept 2018
Dear Guest, Greetings from Fortune Select Trinity!!! Thank you for staying with us. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

8/10 Good

Volkmar

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2018
Response from Nityanand Patil on 12 Aug 2018
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

6/10 Okay

Susanta, Knoxville, TN

Liked: Staff & service, room comfort
In the expedia booking , i had 15% on food ,they did not gave discount asked me to reach out to Expedia. Now booking hotel via Expedia is not guarantee.
Stayed 4 nights in Jul 2018
Response from Nityanand Patil on 12 Aug 2018
Dear Guest, Greetings Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Bangalore. At Fortune Select Trinity, Bengaluru, it is our constant endeavour to provide you with high standards of personalized service and efficiency. However, as per your feedback , I realize that we fell short in living up to your expectations and I deeply regret the inconvenience you had to go through. I have made a serious note of all your concerns shared and please be assured that the same has been taken up in detail with the concerned department heads. I may assure you that necessary steps have been initiated to ensure that lapses of such nature do not recur and are addressed adequately. I am sure on your next visit you will see positive changes. Once again, may I extend my sincere regret to you and look forward to your continued patronage. Warm Regards, Nityanand Patil Asst Front Office Manager

10/10 Excellent

JATINDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and lovely stay.
A really nice hotel but not located in a great area.
Stayed 1 night in May 2018
Response from Patil on 15 Jun 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

4/10 Poor

Vachaspati, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Ac, TV was not working food quality was bad
Response from Nityanand Patil on 5 May 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall take this up with the respective departments and ensure that, it will not reoccur again. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

6/10 Okay

Hemant

Liked: Staff & service
Disliked: Cleanliness
Bangalore Trip
Bathroom could be more clean and spacious. Towels should be replaced more frequently
Stayed 2 nights in Mar 2018
Response from Nityanand Patil on 5 May 2018
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass the same with the respective departments and make sure that, it will not reoccur. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was fine but I woke up the next morning to drilling and hammering in the next room and then it moved to the room on the other side of my room.

10/10 Excellent

Karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good rooms and staffs were amazing.
The hotel was perfect..
Stayed 1 night in Jan 2018
Response from Nityanand Patil on 10 Feb 2018
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass on your appreciation to our hotel team, who I am sure would be pleased to hear your generous words. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

2/10 Terrible

Danny, Los Angeles, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front Desk Manager Ignored Me
Booked three rooms for my colleagues and me. Clerk suggested it would be cheaper using Expedia, so I did. He said it did not matter which room I selected, since I was standing there. After booking online, the front desk manager put his nose into the matter and said there would be an additional fee. Did not pay attention to me when I showed him there should be none based on online rate. Blew me off, and I informed him that neither my staff nor I will ever stay at his hotel again. Customer service matters, especially for frequent business travelers. Hire better managers in the future! The clerk was much more helpful.
Stayed 1 night in Jan 2018
Response from Nityanand Patil on 21 Jan 2018
Dear Guest, Greetings Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Bangalore. At Fortune Select Trinity, Bengaluru, it is our constant endeavour to provide you with high standards of personalized service and efficiency. However, as per your feedback , I realize that there was some confusion on disparity in rates booked by you and the rate plan received by the hotel from our online travel partner. I can understand that many rate plans and room types, do sometimes confuse people booking hotels. I have made a note of all your concerns shared and please be assured that the same has been taken up in detail with the concerned department heads and the agency involved. I may assure you that necessary steps have been initiated to ensure that such issues do not recur. Once again, may I extend my sincere regret to you and look forward to an opportunity of your continued patronage. Best regards, Nityanand Patil Asst Front Office Manager

10/10 Excellent

Suhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great first stay
A very good experience for a first-time stay. I was given an upgrade to a very spacious and comfortable suite. Despite Bangalore Metro work going on right in front of the hotel, my room, which was facing the front, was very quiet and pleasant. The service was quite good, though housekeeping took a while to send across towels. Breakfast spread was good, though not lavish. All in all, an experience worth repeating!
Stayed 1 night in Aug 2017
Dear Guest, Thank you for your valuable feedback. Warm Regards, Fortune Select Trinity

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Decent hotel to stay at for business travel and for the price. The breakfast buffet was pretty good with lots of options. The staff is good and friendly.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Good service. Nice helping staff. Good food.

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is nice with good staff, hotel cleanliness is excellent. Gim, SPA facilities are good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Closely located at office premises.no network
No good internet or phone network.it would not work for people who would like come and work in the hotel

10/10 Excellent

Shaju, Trivandrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was on a business trip. Stayed for a night.
Spacious and neat rooms. Comfy bed. Good food. There is a Spa and swimming pool. Didn't use though.

10/10 Excellent

Uv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It's a hotel that I happily re-visiting again in 2 weeks time

10/10 Excellent

Gokul, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fortunate to be here
great

8/10 Good

Deepak, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Had a good stay overall. Nice location, helpful staff, good service.

6/10 Okay

BV, HK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel, but some rooms may be tacky disused.
Hotel overall is good. Staff are excellent (could help out in hiring taxis other than their own). However, the room on our second stay in the same month was not good. Taos were squeaky from disuse, chair in room was old unkempt with sunk seat, TV remote didn't work smoothly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good staffordable, good food.
Myself and my wife were very happy with our stay at Fortune Select Trinity. We will come back to same hotel when next in bangalore.

8/10 Good

Yuandi Surya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quality of Room
Room is pretty big, nice and clean. The service is good too. Front desk workers and one woman managers really helpful and nice. However I can't find a good food in this hotel. Maybe because I have tried its pricy buffet. I have tried one ordered dinnertime but the food is not as good as I expected. Other than its food, I have a good stay in this hotel.

6/10 Okay

Umesh, mumbai

Disliked: Staff & service
needs improvement in personnel training
lousiet front desk staff ever. Though the ambience and the location was okay; staff needs a lot of grooming.

10/10 Excellent

PHORNTHEP, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Value and Outstanding Service
Hotel was very good overall and the gym was excellent but the best part were the staff who were very helpful for both the days. The night manager helped me save a big amount on my taxi fares that was charged to me unfairly. In Bangalore there are no taxis roaming the streets that you can call which I did not know, so it was very thoughtful of the the day manager to give me some taxi companies and advised me to book my cab well in advance as there would be bad traffic during the time I was to go to the airport. All in all very pleased with Fortune Trinity Hotel and will always go back :))

4/10 Poor

Adee, Illinois

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor service quality
They refused to accept that Hotels.com booking has age category for children; my Son is 15 and I did specify that in the booking but they said that it can't be done since hotels.com doesn't request the age of child. Then they said that it is going to cost me to have a child in the room. When I showed them the booking at hotels.com, they said that we don't need to pay for the child but instead can have the dinner buffet for three at the reduced rate of Rs.1200. I paid this and had the buffet. Next morning, during checkout, another manager asked me to pay the extra person charge. In sum, these guys have no clue about customer service; inconsistent messages, rude responses to questions about online booking, etc.

8/10 Good

amit, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good service and attentive staff

10/10 Excellent

Kumar, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for stay in Bangalore
Very good and comfortable stay at this Hotel. The checkin was a little delayed otherwise awesome experience.

8/10 Good

Gautham, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We found Room dinning services could be better.

8/10 Good

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Experience
Good staff excellent food the hotel looks a bit dated but excellent price to service

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

gopalkrishna, mumbai

Liked: Cleanliness, staff & service, room comfort
short pleasent stay
Though I did not like the location(nothing around and too much trafic), staff,specially at reception was excelent. Rooms were clean. I checked out at 4.30 am and to my surprise packed breakfast was handed over to me, which was very friendly and of good quality.

6/10 Okay

Abhay, Dubai

Liked: Cleanliness, staff & service
Except Internet rest was good.
I had stayed there for three nights on an official visit. Though my overall experience was good it was a bad beginning as I had to check some important mails and messages but only after more than half an hour and three reminders I could get Internet on the Wi-Fi in the room. The same issue got repeated next day morning and evening and again it took some time and a personal visit of the staff to set right the connectivity. The room size was good and had basic amenities. However, there were no bathroom slippers or dental and shaving kits. The breakfast had lots of items and was tasty but both the days that I had it Aalo Paratha, Vada and Upma were the veg options. They can make changes in these items. The staff was very courteous and helpful.