No 3-A1 Kundanahalli Main Road, Mahadevpura, Opposite IFB Campus, Bengaluru, Karnataka
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay was great. I especially appreciated Avi Rathi for his helpfulness with all questions I had during my stay. The bed was a bit hard and the chair in my room was stained. Otherwise, everyone and everyting was great!
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.
Elite
6/10 Okay
dassaradane
11 Apr 2023
dassaradane
Stayed 1 night in Apr 2023
8/10 Good
KIRAN
Business traveller
20 Jan 2023
Liked: Staff & service, room comfort
Overall was good
The overall experience is very good, but there are certain things in room like the bathing facilities can be improved. They does not seems to be up to Marriott standard. The price is also little expense compared to the facilities what they have there
The property is on the main road making it easily accessible but not recognizable because of all the plants covering the board. However, its a old property and not maintained well. Common areas were dirty and tea bags and floor mops lying around all day and night which is not a pleasant sight and what you expect at a Marriot property. Bathroom fittings were not working well which is a basic expectation in any hotel. BF options were also limited. However the restaurant staff were really good and were looking after the guests. Ebenezer from the front desk was also very helpful. However, when we arrived the night shift guy at the reception was rude.
Eliazer
Stayed 1 night in Dec 2021
Response from Sapna on 28 Dec 2021
Dear Guest,
Greetings from Fairfield Marriott Whitefield!
It is the valuable feedback from guests like yourself that motivates our staff to perform and serve guests better everyday. Please accept out sincerest apologies for the inconveniences caused during your stay. Request you to kindly get in touch with us at frontoffice.blrfk@marriott.com for the further assistance and we would make sure that it would not be repeated on your next visit.
Looking forward to having you stay with us again. Thank you!
Days travel woes forgotten when came back to hotel
I came here for stay of 5 nights initially as it was a family trip . The service is excellent, Food is excellent and very personalized attention. Front desk very co operative. The hotel was very good for value for money. **** experience
DILIP M
Stayed 5 nights in Feb 2021
Response from Mohammed Fazil on 30 Jul 2021
Dear Guest, Thank you for sharing your experience. We are happy to know that you enjoyed the overall experience. Look forward to welcoming you back.
The service from the staff was amazing. Very caring group of people. Manish at reception and Debashish & Prem at the breakfast restaurant we’re outstanding.
Verified traveller
Stayed 3 nights in Feb 2020
Response from Fairfield by Marriott Bengaluru Whitefield on 18 Feb 2020
Dear Guest,
Thank you for taking the time out to share your fantastic experience. We are absolutely delighted to know that you enjoyed the hospitality extended by the team. Your kind appreciation has been shared with all of them.We are proud to be part of a young and energetic team that genuinely cares about guest experiences that make a difference.
Response from Fairfield by Marriott Bengaluru Whitefield on 18 Feb 2020
Dear Guest,
It’s a pleasure to know that you enjoyed your overall stay experience and thank you for sharing your thoughts with us. We are absolutely delighted to know that you enjoyed the hospitality extended by the team.
We look forward to welcoming you back.
The staff was very helpful.
Bano (the guy who helped drop off the bag on last day was helpful and professional.
Verified traveller
Stayed 1 night in Jan 2020
Response from Fairfield by Marriott Bengaluru Whitefield on 29 Jan 2020
Thank you for taking the time out to share your fantastic experience with us. We are absolutely delighted to know hospitality extended Bano. Your kind appreciation has been shared with all of him.
I wanted to give this a better review but, it falls short nearly everywhere. The staff are "ok", the food is "ok" ish! The rooms are "ok" I think you get the picture!
Excellent stay with family. Great thing is complementary breakfast and free WiFi. Good place to stay. Staff is very friendly and welcoming.
Kondiparthi
Stayed 2 nights in Aug 2019
Response from Fairfield by Marriott Bengaluru Whitefield on 15 Oct 2019
Thank you for taking the time out to share your fantastic experience with us. We are absolutely delighted to know that you enjoyed the hospitality extended by the team.
We look forward to welcoming you back.
Great service.. good value for money.. staff is amazing
Verified traveller
Stayed 3 nights in Aug 2019
Response from Monica Khara on 19 Aug 2019
Thank you for taking the time out to share your wonderful experience. We are absolutely delighted to know that you enjoyed the hospitality extended by the team. Your kind appreciation has been shared with all of them.
Thoroughly enjoyed our stay. Extremely polite and helpful staff. Specially need to mention Ms. Mahima and Mr. Ebenezer who went out of their way to help us and make us feel at home. Thanks to Mr. Prem for his services as well.
PRETTY
Stayed 3 nights in Jul 2019
Response from Team Fairfield by Marriott on 29 Jul 2019
Thank you very much for taking the time out to share this wonderful feedback. We are delighted to know that you enjoyed the stay and your kind words of appreciation have been shared with the team.
We look forward to welcoming you back.
Very clean, and colorful property. Enjoyed my stay. Very warm hospitality from the staff. Special cake at the end for my farewell.
Loved the entire stay. Loved the cute room.
Verified traveller
Stayed 1 night in Jul 2019
Response from Team Fairfield by Marriott on 15 Jul 2019
Thank you very much for taking the time out to share your feedback. We are delighted to know that you enjoyed the experience. Look forward to welcoming you back.
Pathetic experience. Landed in the hotel at 2:30 am only to be moved to a different hotel. This is not the experience that someone wants after a long journey. Looks like the hotel knew about this movement atleast 10 hours before my stay but they never communicated this to me. Stay away from this hotel if you can.
Verified traveller
Stayed 15 nights in Jun 2019
Response from Ashish on 3 Jul 2019
We sincerely regret for the inconvenience caused to you due to the unavoidable circumstances. We always strive to provide the best service to our guests and especially to guest such as yourself and on this occasion we did not exceed your basic expectation. I look forward to welcoming you back at the Fairfield by Marriott Bengaluru Whitefield.
All in all a decent stay, staff are helpful, premises is clean, food quality is good too.
What was disappointing was our first night we were in a room which faces the pub next door. Being a weekend the loud music from the pub kept us up till 1am. Thankfully the music was great 😀 So if you are a late sleeper it shouldn’t be an issue, but otherwise be aware.
Verified traveller
Stayed 1 night in May 2019
Response from Team Fairfield by Marriott on 30 May 2019
Thank you very much for taking the time out to share your feedback. We are delighted to know that you enjoyed the stay experience. Look forward to welcoming you back.
Excellent Location, Nice break fast, humble staff. Only exact location in Google map need to be rectified., which caused trouble in booking a uber cab.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Team Fairfield by Marriott on 18 Apr 2019
Thank you very much for taking the time out to share your feedback. The location has been rectified. Apologies for the inconvenience cause.
We look forward to welcoming you back.
8/10 Good
Verified traveller
Business traveller
15 Apr 2019
Liked: Cleanliness, staff & service, amenities
Nice hotel, well presented. Occasional power cuts was a little frustrating.
Verified traveller
Stayed 7 nights in Apr 2019
Response from Team Fairfield by Marriott on 18 Apr 2019
Thank you very much for taking the time out to share your feedback. Apologies for the inconvenience caused due to to the power cuts.
We look forward to welcoming you back.
We were visiting a family member who is working in the IT industry nearby so this is why we chose this Whitefield location - there is very little for tourists in the area so it's not somewhere we would expect to do sightseeing, However, the staff were VERY helpful in advising where to go to eat, shop, and get a SIM card locally - and the hotel had it's own car and driver for hire at a very reasonable price - so helpful to and from the airport or just for local travel. The rooms are clean and comfortable and it was great to have the restaurant and room service at all hours - of a very good standard and value for money. It actually became a home from home for the few days we were in Bangalore - thank you to Prity and Rohit and all their colleagues! I highly recommend this hotel if you are in Bangalore for business or visiting family/friends.
Marie
Stayed 4 nights in Feb 2019
Response from Team Fairfield by Marriott on 6 Mar 2019
Dear Marie,
Thank you very much for taking the time out to share your wonderful stay experience. We are truly delighted to know that you enjoyed your visit. Your kind appreciation has been shared with the team members.
We look forward to welcoming you back.
10/10 Excellent
Verified traveller
Business traveller
8 Feb 2019
Liked: Cleanliness, staff & service, amenities
Great breakfast with Indian and continental option.. all fresh cool breakfast...
Great evening reception very friedly staff
Will stay again and again
Verified traveller
Stayed 4 nights in Feb 2019
Response from Team Fairfield by Marriott on 12 Feb 2019
Thank you for taking the time out to share this wonderful review. We are delighted to learn that you enjoyed the experience.
Pretty good place to hang. Couple of restaurants and pubs in walk-able distance. Slightly smaller rooms. Overall good stay.
Verified traveller
Stayed 2 nights in Jan 2019
Response from Team Fairfield by Marriott on 7 Feb 2019
Thank you for taking the time out to share your feedback. We are delighted to know that you enjoyed the experience. Look forward to welcoming you back.
They did not have my room when I got there . They shifted me to another hotel at 3 am in the morning . This is. completely unaceptae when I booked it in advance and paid in advance
Verified traveller
Stayed 1 night in Jan 2019
Response from Rohit Makhija on 9 Feb 2019
Thank you for taking the time to share your valuable feedback.It has come to my attention that the response you received during your experience did not meet your expectations.
For this, I sincerely apologize.The experience you described is not characteristic of the level of service Marriott provides. We will take every effort to prevent this issue from occurring in the future.
As far as we know our Director of Sales Mr Nihal Kurian has spoken to you on this and he is taking necessary actions to make sure this is not repeated.I look forward to speaking with you in order to restore your confidence in the Fairfield by Marriott Bengaluru Whitefield.
I used this hotel as a transit hotel for a very long layover. It is newer hotel and the staff was polite and professional. Room was spotless, quiet and plenty of hot water for shower. Bed comfy and WiFi good. What I did not realize was the hotel location was an hour from the airport! My
Mistake. Uber was easy and a 10 dollar fare both ways.
Verified traveller
Stayed 1 night in Jan 2019
Response from Team Fairfield by Marriott on 23 Jan 2019
Dear Guest,
Thank you very much for taking the time out to share your feedback. We are delighted to learn that you enjoyed the stay experience. Look forward to welcoming you back.
Regards,
Team Fairfield by Marriott
A very good property, presently difficult to too, but stay was made superb by the staff of the property special thanks too
Ignatius a man with a pleasing smile made my stay superb
sweta, prithee, Trisha were very warm in their hospitality
anil
Stayed 1 night in Jan 2019
Response from Team Fairfield by Marriott on 10 Jan 2019
Dear Anil,
Thank you very much for taking the time out to share your feedback. We are delighted to learn that you enjoyed the stay experience including the hospitality extended by the team. Look forward to welcoming you back.
The hotel was well maintained (it's pretty much brand new) and the staff was outstandingly helpful.
Verified traveller
Stayed 1 night in Dec 2018
Response from Team Fairfield by Marriott on 9 Jan 2019
Dear Guest,
Thank you for taking the time out to share your feedback. We are delighted to know that you enjoyed the stay experience. Look forward to welcoming you back.
10/10 Excellent
Revanth
20 Nov 2018
Pros: The place is really well maintained and the staff are really helpful. The room is decent for a single person/couple but will be difficult for a family to adjust. The in-room dining service has decent options along with a mid-level restaurant and another bar right beside the property.
Cons:The road leading to the hotel had metro construction going on and hence made traffic a little worse.
Revanth
Stayed 4 nights in Nov 2018
Response from Team Fairfield by Marriott on 22 Nov 2018
Thank you for taking the time out to share your feedback. We are delighted to learn that you enjoyed your stay experience including the hospitality and facilities. We look forward to welcoming you back.