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Reviews of Aloft Bengaluru Whitefield

4 out of 5
Aloft Bengaluru Whitefield
#17-C, Sadarmangala Road, Off Whitefield Main Road,Opp. ITPL, Bengaluru, Karnataka

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 77 reviews" "
Rating 8 - Good. 34 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Viswa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I am a returning customer and yesterday the key fob did not work and it was repaired temporarily and it is very random that one key works and the other did not work . Also today the hot water shower had filter blockage and I had to take bath with cold water . I like the hotel location and spacious rooms but the condition of certain things have created inconvenience . I have stayed here earlier and on planning to stay few days . I need a compensation for the inconvenience items ot wave off one day rent or hotels.com should provide a voucher with at least one stay room rent including taxes
Stayed 1 night in Jan 2024

6/10 Okay

Rudraksh

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

4/10 Poor

Shamsudeen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms have an unused unaired smell. Carpet has large stains. Tv remote doesn’t work. Breakfast is bad, not enough choices, bakery items like donuts are very hard, no salt/pepper on the table when serving omelette and host don’t know how to properly seat out guests. The napkins given have a shiny finish, which means they are more decorative than useful.
Stayed 1 night in Nov 2023

10/10 Excellent

Klaas Berend

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service with a team that upholds the highest standards. Great breakfast buffets, spacious rooms and a decent gym. Truly enjoyed the stay at Aloft!
Stayed 7 nights in Oct 2023

8/10 Good

Arup

Stayed 4 nights in Sep 2023

8/10 Good

Srinivason

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is well maintained. Breakfast buffet was good. The room was exactly how it is shown in the pictures. Initially there were a couple of issues - door wasn't locking from outside, bathroom door not working. Maintenance staff fixed it pretty quick. Overall it was a nice stay.

8/10 Good

Yogesh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Aloft whitefield
Old fashioned facility. Though hotel is clean, it certainly needs renovation. Staff is helpful and polite. Dinner food is average. Breakfast was good. Felt Little gloomy at hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Helena

Travelled with group
Liked: Property conditions & facilities, room comfort
Fantastic, comfortable hotel in Whitefield
Stayed 1 night in Jan 2023

4/10 Poor

James

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Sheets are not clean and saw hairs and stains etc. They charged extra person fee, but there are no extra blanket, towel, pillow etc.
Stayed 2 nights in Jul 2022

4/10 Poor

Shiran

Disliked: Cleanliness, property conditions & facilities
Looked dirty within the property and in rooms especially shower areas. Bed sheets felt like sandpaper, couldnt check me in until 3:15 even though check jn was 12:30. Staff tried hard but it felt like putting lip stick on a pig.
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay
Dark entrance, pool not operational, old hard towels, microscopic bathroom, washbasin outside the washroom
Stayed 2 nights in Apr 2022

10/10 Excellent

Aseem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PROPERTY AND WELL MAINTAINED. VERY POLITE STAFF AT THE RECEPTION.
Stayed 3 nights in Jan 2022
Response from Aloft Whitefield on 11 Jan 2022
Dear Mr. Aseem, Thank you for sharing your feedback and we are extremely delighted to read such a wonderful We look forward to have the pleasure of having your continued visits to Aloft Bengaluru Whitefield. Best Regards Aloft Management Team

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Aloft Whitefield
Not on par with a 4 star hotel. The ambience was shady. The maintenance was dirty. Food was below par. No Hot water. No timely room service.
Stayed 2 nights in Dec 2021
Response from Aloft on 3 Jan 2022
Dear Anonymous, We are extremely sorry to hear that you have not enjoyed your stay with us. We have shared your feedback to the concerned department and will assure you that all will be taken care. Hope to see you soon alt Aloft Whitefield Bengaluru Regards, Aloft Management Team

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Check in was very smooth. Team is very helpful. Ensuring Covid precautions by disinfecting baggage. Overall a good experience
Stayed 1 night in Dec 2021
Response from Tahira on 15 Dec 2021
Dear R, Thank you for sharing your feedback and we are extremely delighted to read such a wonderful review. We look forward to have the pleasure of having your continued visits to Aloft Bengaluru Whitefield. Best Regards Aloft Reservations Team

6/10 Okay

Vishal

Stayed 1 night in Nov 2021

6/10 Okay

Baranidharan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except flexibility
Everything was good but not flexible with pool timings.
Stayed 8 nights in Jan 2020

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upbeat froendly modern hotel
Ser
Stayed 7 nights in Dec 2019
Response from Tahira on 9 Jan 2020
Dear Helena, Thank you so much for your feedback. Have a great Day!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cosy hotel with good service
Value for money and exceptional service.
Stayed 1 night in Nov 2019
Response from Tahira on 9 Jan 2020
Thank you for your excellent feedback Have a great Day!!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Staff doesn’t know the business and money minded instead winning customer then earn. They like to earn faster way
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Vinod M on 23 Aug 2019
Dear Guest, Thank you for your review on Expedia. We are so exited to understand that we have met your expectation.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized customer service by the staff across all departments. I have been traveling for last 20 years, but i have only written reviews when you are overwhelmed with level and type of service provided. This property and staff really went way over the expectations of a frequent traveller. Great service and special thanks to Manager Mohan - he was amazingly kind and professional at the same time. Thanks!
Stayed 2 nights in Jul 2019
Response from Vinod M on 31 Jul 2019
Dear Guest, We are glad to note that we were able to make your stay delightful one at Aloft Bengaluru Whitefield. I am glad to learn that you found our services, food and hospitality provided at the hotel is up to the mark. Your kind words of appreciation increase our motivation to continually aspire to achieve the expectations that our Guests have of us. we have shared your appreciation to the entire team and the team is overwhelmed to hear the same. Thank you for your review and look forward to having continued opportunities to be of service to you, your family and your friends. Best Regards, Vinod M General Manager

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay for a few days or weeks.
This hotel is one of the better ones in the immediate surrounding areas. The staff and facilities are great although service can sometimes lack. I enjoyed staying here for more than a week. I did encounter a number of staff that went above and beyond and on the other hand I encounter a number of staff that did not take service seriously. I think that's very typical in this region of India. The location is convenient in the Whitefield area and walkable to ITPL and several malls, although the sidewalks and streets are not very pedestrian friendly. Getting to the nearby malls and office park can sometimes be challenging. The breakfast buffet is more than adequate and had a wide spread from western food to local Indian fares.
Stayed 2 nights in Apr 2019

8/10 Good

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Overall it was a nice stay
Stayed 1 night in Mar 2019

8/10 Good

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both Dinner and Breakfast Buffet wet amazing. Gracious spread and warm service! Room was very much up to Aloft standard - a decent 4-star business hotel.
Stayed 1 night in Jan 2019
Response from Vinod M General Manager on 31 Jan 2019
Dear Mr. Piyush, Greetings of the day!!! We are delighted to learn that you enjoyed your stay with us and that all our efforts to organise a perfect stay for you proved to be at par with your expectations. The rooms are elegant and have all the ultramodern amenities for making the stay of our guests perfect. It is good to know that you were impressed by our rooms, restaurants and the services provided to you and found it value for money. Your words of appreciation have been passed to the team members. Thank you for sharing your experience and we hope you choose to stay with us again whenever your travel needs brings you back to Bengaluru. Best Regards, Vinod M General Manager

8/10 Good

Deepu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great food/buffet
Stay was good. Bed was very comfortable. A la cartel and Buffet at the hotel restaurant was great. Very welcoming staff. Just a note: swimming pool area closes off by 1130 pm. Even the AC gets switched off in the lobby at about the same time. This caused a wee bit of inconvenience for us.
Stayed 6 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Arul Venkatesh, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay if you are visiting Whitefie
Very nice hotel to stay. Everything is perfect. Worth for money.
Stayed 3 nights in May 2018
Response from General Manager Aloft Bengaluru Whitefield on 15 May 2018
Dear Mr. Venkatesh, We are absolutely delighted to hear that you were impressed with our services and found it value for money. Your comments are truly appreciated and it is our endeavor to create unforgettable memories for our valued Guests. We look forward to host you and your family soon again at Aloft Bengaluru Whitefield. Best Regards, Vinod M General Manager

10/10 Excellent

JOOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was wonderful time in there. I will stay again if I go to Bengaluru. Great experience.
Stayed 14 nights in Jan 2018

6/10 Okay

Tom, Brighton

Liked: Cleanliness, staff & service, room comfort
Fit for a couple of nights on business
No frills hotel with basic amenities and could do with a bit of a lift. There is a very large construction project next door so my room was very noisy unfortunately and right through the night. Staff were friendly, room was comfortable and good OK but I’d put this at the high end of the budget hotel scale.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was really good. Food was awesome. Definitely will be number one choice for future visits
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Comfortable stay in a busy city
Though the Bengaluru City is a very busy city, After returning to this hotel I felt relaxed and comfortable. Rooms had all the facilities I needed including food and drink in mini bar, all the toiletries, WiFi, TV and also an Iron. The interiors of the rooms are well organised, aesthetically pleasing and comfortable. The room service is also very good. I was able to get some of my work done with a peace of mind while in the room sitting by the window enjoying the busy city view, while the room service brought me my food into my room. The food was also fantastic. The Breakfast and the Dinner Buffets were extra ordinary as I enjoyed all the food. The number of choices were also great even though I was a vegetarian. I even got to know some of the staff at the end of the stay which were very friendly and caring. Chef Esat, and the staff which includes Chandan, Rukmani and Taday did a fantastic job to keep us pleased. Would definitely recommend this hotel to anyone going there.
Stayed 5 nights in Oct 2017

10/10 Excellent

Prabash, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
This is an excellent hotel and provides great value for your money. The staff and the service was very good, same goes for the condition of the room and the room service.
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice.. very helpful
Very welcoming, staff very friendly and helpful. Clean, good food

4/10 Poor

Erik, San Francisco, CA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Third time wasn't a charm
My third and final reservation was for 15 nights. In that timeframe a lot went wrong and was enough that I needed to speak with the General Manager twice. Despite a strict do not enter mandate, hotel staff entered my room to leave a note on my desk saying that the telephone service was down. Phone, wifi, and cable service all malfunctioned at least once during the stay. Only one credit card machine would accept my international Visa card. On one Wednesday night, I placed an order that was taking exceptionally long so the restaurant manager insisted that I get another item as a courtesy. I obliged in the sub-par "courtesy" dish that he then made me pay for on my way out. The hotel front desk arranged for a pre-paid taxi that was extremely late in arriving then the taxi driver chased me down for payment as I rushed out of the cab to check-in at the airport. Lastly, I received numerous emails for Sunday brunch, despite my repeated requests to be removed from the distribution list.
Response from Pankaj Gupta on 8 Jul 2016
Dear Guest, Thank you for staying with us and sharing your feedback with Expedia portal. Please accept our apologies for the inconveniences caused to you during the course of your stay. I agree that the usual high standards of our services were not met in this instance. I hope that you will give us another opportunity to make amends and we sincerely look forward to welcoming you on your next visit to Bangalore. Best Regards, Pankaj Gupta General Manager pankaj.gupta@aloftbengaluruwhitefield.com

6/10 Okay

Erik, San Francisco, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the money but service fell short
This was my second stay at this hotel for a business trip. The room condition was better than the previous stay and it's worth the low nightly rate. Air conditioning was great and bathroom amenities were excellent. The breakfast buffet on the first floor is superb. Unfortunately though, the free wifi wouldn't work consistently; when I got beers at the bar nightly my credit card had to be run at the front desk and it took multiple attempts; and the Wednesday night parties are very loud, last until 10pm or so, and the attendees are obnoxious.
Response from Pankaj Gupta on 27 Jul 2016
Dear Guest, Thank you for your continuous patronage and sharing your experience on online portal. We are glad to know your compliments on food and value for money. However, we regret that you were unhappy with the Wi-Fi and noise of the event. I would like to apologise for the same. Your concerns regarding credit card machine has been noted by us and we assure you that the next time you visit us you will experience positive changes. Once again thank you for choosing to stay with us and look forward to serving you again. Best Regards, Pankaj Gupta General Manager pankaj.gupta@aloftbengaluruwhitefield.com

8/10 Good

CHI WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Nov 2016
Dear Guest, We thank you very much for rating us. Regards, Pankaj Gupta General Manager

8/10 Good

Erik, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Stayed here on a business trip and was quite pleased overall. The room was spacious and, being a "splash" room, it had a great view of the outdoor pool. Air conditioning worked very well, bottles of water were provided along with toiletries and more. Breakfast was beyond superb and my favorite part of the stay. The spa onsite is nice and affordable. Wifi was spotty and water temperature was fickle. Staff was very friendly and overly eager to service my room.
Response from Pankaj Gupta on 8 Jul 2016
Dear Guest, We thank you for staying with us and sharing your valuable feedback on Expedia. We are glad that our hotel’s services, facilities and overall ambience made your stay in Bengaluru memorable. The rooms are elegant and have all the ultramodern amenities for making the stay of our guests perfect. It is our pleasure to know that your business trip was comfortable and that you enjoyed our services. We look forward to your continued patronage. Best Regards, Pankaj Gupta General Manager pankaj.gupta@aloftbengaluruwhitefield.com

10/10 Excellent

Dee, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable stay
I only spent a couple of nights here but it was very comfortable. It has the same amenities as many of the larger hotels but is more unique and personable, and quite a bit cheaper. I would definitely recommend this hotel.
Response from PG on 3 Dec 2015
Dear Guest, Thank you for staying with us and sharing your experience with Expedia. It pleases us to know that you were impressed with our services and facilities. Your concerns have been taken into account and the team has been informed of the same. We thank you for your recommendation and look forward the opportunity of welcoming you back to Aloft Bengaluru Whitefield. Best Regards, Pankaj Gupta General Manager pankaj.gupta@aloftbengaluruwhitefield.com

8/10 Good

MohamedIsmail, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay !
Worth for Money, I enjoyed my stay
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you for staying with us and sharing your review. We are pleased to note that you enjoyed your stay and found it value for money. Thank you once again for your compliments. Looking forward to receive you soon again. Best Regards, Pankaj Gupta General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in Bengaluru for just one night. Aloft was nice and comfortable.
Response from General Manager on 3 Nov 2016
Dear Guest, We are pleased to read your wonderful review. We are happy to know that your stay was comfortable. Thank you indeed for this gracious comments. Looking forward to receive you soon again. Best Regards, Pankaj Gupta General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Okay for business
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you sharing your feedback. Conveniently located, our hotel gives easy access to nearby tourist attractions and corporate center's. It is good to know that the warm hospitality offered to you made your business trip a comfortable one. We look forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

8/10 Good

Avinash, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
pleasant stay
Response from General Manager on 3 Nov 2016
Dear Guest, We thank you for staying with us and sharing your valuable feedback. It is our pleasure to know you had a pleasant stay. We look forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel but not a four star rating. Hotel was fine but service can be improved
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you for allowing us to be at your service. We made a note of your suggestion in terms of service and would like to assure you that the next time you visit us you will find the positive changes. Looking forward to receive you soon at Aloft Bengaluru Whitefield. Regards, Pankaj Gupta General Manager

10/10 Excellent

Jonathan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable business hotel
It's a kind and comfortable business hotel, breakfast is fine, the pool is nice. Nothing amazing but nothing wrong wither.
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you reviewing us. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

8/10 Good

Varun, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxorious rooms
I liked the spacious and well made rooms and the great central airconditioning. The view from the window was of the pool so was nice. The breakfast is above average, but not super. The spread is good but some items are not tasty, especially lacking in the freshness and crispness of bakery products like buns and croissants. Next to IT Park Ascendas so was gr8 to walk down
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you reviewing us and we are pleased to your detailed feedback. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

6/10 Okay

Verified traveller

Response from General Manager on 3 Nov 2016
Dear Guest, Thank you reviewing us. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

8/10 Good

Verified traveller

Liked: Staff & service
The stay was good.. there is no nearby restaurants.. yes you can walk to a mall nearby but thats it... the service was good.. at times it get too annoying when the folks who clean the rooms start asking questions - how are you, how was your sleep and so on as you are heading to the elevator to get out.. and so on.. can't complain but don't know if i will stay again.
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you reviewing us and pleased to read your wonderful feedback. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 3 Nov 2016
Dear Guest, Thank you reviewing us. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager

8/10 Good

Murugesh, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to shopping malls
I had stayed for 6 days and liked the hotel. Only bad point about is the choice of menu for lunch and dinner. Lot of items in the menu is not available and after couple of days, you run out of choice. Room service was very good and prompt and facilities like Gym and pool was good. I like the pool table (though not full fledged).
Response from Pankaj Gupta on 3 Nov 2016
Dear Guest, Thank you reviewing us. Looking forward to your continued patronage. Best Regards, Pankaj Gupta General Manager