Dear Mr.Justin, We truly value your feedback and are disheartened to hear about the issues you've encountered with the private pool and butler service. Cleanliness and attentive service are top priorities for us, and we sincerely regret that we didn't meet your expectations in these areas. Your experience will be shared with our housekeeping and guest services teams to address and improve upon these concerns. We assure you that the situations you described are not reflective of our standards. Should you choose to stay with us again, we are committed to demonstrate the high quality of service and hospitality we are known for. We hope to have another opportunity to better serve you in the future. Best Regards,Mayur SharmaRooms Division Manager

Dear Guest, Greetings! We understand your dissatisfaction and sincerely apologize for the subpar experience you had with our services. We aim to achieve exceptional services, and it's disappointing to learn that we fell short. Your feedback is essential in our quest for improvement and we express deep regret for any inconvenience we may have caused you. We can assure you that your experience is not the norm; we are horrified that we didn't meet your expectations.Thank you for patronizing us and we look forward to serving you better in the future.Regards,Mayur SharmaRooms division manager

Dear geetanjali, Greetings! Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Regards,Mayur SharmaRooms division manager

Dear Guest,Greetings! Thank you for taking the time to rate our product and service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Kind Regards,Mayur SharmaRooms Division Manager

Dear Prashant, Greetings! We're delighted that you enjoyed your stay at our hotel and the cleanliness of our beach! We take great pride in maintaining the natural beauty of our surroundings for our guests to experience and enjoy. It is wonderful to read that you could appreciate these efforts. Please consider our hotel for your future vacations; we'd be thrilled to have you back to provide you another memorable stay. Kind Regards,Mayur SharmaRooms Division Manager

Dear amarjeet, Greetings! We're truly sorry to hear about the inconveniences you faced during your stay. We greatly appreciate your feedback as it gives us the opportunity to further understand where we need improvement. We regret that your experience with our butler service did not meet your expectations. Service is at the core of what we do and we value our customers' comfort over anything else. Your experience has highlighted a key area of service delivery that we would immediately look into. As for arranging taxis, it's apparent that we missed an important opportunity to assist you, one that is crucial given your international status. We're sorry for the disruption and will make sure to arrange direct booking services moving forward. In regards to your comments about our dining options and our one restaurant being under renovation; we sincerely regret if this caused you any inconvenience. As for the pool, you deserve nothing but a well-maintained and cleaned one. We'll pay special attention to the issues you've raised and make sure they're addressed promptly. Your feedback has shed light on significant areas that need improvement. Rest assured, we will do everything in our power to rectify these points. We express sincere regret again, and we hope that we will be able to serve you better in the future. Regards,Mayur SharmaRooms division manager

Dear Karen, Greetings!We thank you for taking the time to rate our product and services. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. We look forward to welcoming you back for another getaway soon! Kind Regards,Mayur SharmaRooms Division Manager

Dear Parvez, Greetings! Thank you for taking the time to provide your feedback. We appreciate and value your opinion. We strive to provide the best experience for all our customers and would love to learn about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our resort and we hope to have the opportunity to exceed your expectations in the future.Kind Regards,Mayur SharmaRooms Division Manager

Dear Ms. Kamakshi,Thank you for reviewing us!Our team is dedicated to guests’ satisfaction and appreciative 5 star marking such as yours will always be our greatest reward.Thanks,Vishal KhoslaGeneral Manage

Dear Joseph, Greetings! Thank you so much for leaving such an incredible review! We strive to create an enjoyable and memorable experience for each of our guests, and we're thrilled to know we succeeded during your stay at our hotel. Our team appreciates your kind words; it is what keeps us going. We look forward to welcoming you back on your next visit. Kind Regards,Mayur SharmaRooms Division Manager

Dear Guest,We appreciate your kind review!Thank you for applauding our team's hospitality and services. It gives us immense pleasure in knowing that you had a memorable stay. Your compliments will surely reach our staff and bring a smile to their faces.It was a delight to host you and we look forward to seeing you again!Thanks,Vishal KhoslaGeneral Manager

Dear Martin,GreetingsOur team is overwhelmed to know about your overall experience at the resort and takes pride in curating an experience that isn’t easily forgotten. We’re glad to have succeeded in doing so and will surely share your compliments with the team.Do visit us again!Kind Regards,Mayur Sharma Rooms Division Manager

Dear carol,Thank you for taking the time to share your feedback and for having stayed at Azaya Beach resort, GoaI am certainly disappointed to read that certain aspects of your stay here did not meet your expectations. Your feedback has been a very good learning for us and we will surely work on our shortcomings.Thank you once again and we do hope that you will give us another opportunity to provide you with a more positive impression.Warm Regards,Vishal KhoslaGeneral Manager,Azaya Beach Resort, Goa