In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Stroudsburg

2.5 out of 5
Super 8 by Wyndham Stroudsburg
340 Greentree Dr, East Stroudsburg, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1000 reviews" "
Rating 8 - Good. 398 out of 1000 reviews" "
Rating 6 - Okay. 155 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael A

Travelled with partner
Liked: Staff & service, property conditions & facilities
Was clean but could use some touching up in spots.
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 20 Apr 2024
Hello Michael A, Thank you for taking the time to let us & others know about your stay with us. Your opinion matters. I have brought your concerns to the housekeeping department so we can make sure all our valued guest have a wonderful stay. We hope you stay with us in the future. Kind regards,

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Bonnie & the staff were great!
Stayed 1 night in Apr 2024
Response from Lynne, Front desk manager on 15 Apr 2024
Hello Jesse, Yes, you are correct Bonnie & our Super 8 family of workers are great! I will share this with them to let them know that you appreciated their efforts. Sincerely,

8/10 Good

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Price was affordable. Could use updated.
Stayed 2 nights in Apr 2024
Response from Lynne, Front desk manager on 8 Apr 2024
Thank you Jeanine for taking the time to let us know about your wonderful stay. Yes, you are correct that we are in the process of renovations. I hope they are completed by the time of your next visit. Kind regards,

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay for 2 nights, but this time my partner and I booked for a week. Never again. Was not as calming as it usually was. Extremely loud people stumping on the floor 2a in the morning. Don't get me wrong, I know it's a motel there will be noise just never experienced it around that time. Had a blackout without a generator it seemed. The staff took care of the situation as soon as they could. Was charged more then was agreed upon on Expedia. Did not complain, just won't again. Nice staff, but will probably stay somewhere else if we vacation 3 days or more.
Stayed 4 nights in Feb 2024
Response from Lynne, Front desk manager on 6 Apr 2024
Hello Sophia thank you for taking the time to let us know your concerns. I sincerely apologize about the blackout, it was out of our control. I am so glad we were able to assist you. I am not sure why the price was different. if you had a pet it would be the pet fee or the safe fee. We have a strict 10 pm quiet time, I wish you had let us know as we would have corrected that asap, Your comfort and safety are our highest priority. Kind regards,

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bonnie Gaughan, General Manager on 2 Apr 2024
Susan, thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope to see you again in the future!

6/10 Okay

Cesar A

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 31 Mar 2024
Hello Cesar A, Thank you for taking the time to let us know about your great stay. Your opinion matters. Kind regards,

8/10 Good

Rachel, Bel Air

Travelled with family
Liked: Staff & service
The staff were lovely. However, the floors in the room and hallways are not at all flat, very dippy and uneven. Would not recommend for anyone with balance issues. Beds were a thin spring mattress on a hard platform, and were very uncomfortable. But it was very convenient for where we were going.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Hello Rachel. Thank you for taking the time to let us know about your stay. The beds are a special design by Wyndham for a great night's sleep. I will bring your concerns to them. yes, you are correct we are trying to correct the floor issue. Hopefully they will be corrected for your next stay. Kind regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would stay again
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Okay

Antoinette

Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

10/10 Excellent

Geoffrey

Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 6 Apr 2024
Dear Geoffrey, Thank you for taking the time to let us & others know about your great stay. I will share your 5 review with our Super 8 family to let them know that you appreciated their efforts. Kind regards

10/10 Excellent

Moin

Travelled with partner
Liked: Cleanliness, staff & service
Great location, great staff. Rooms are good for a night or two. Showers tend to clog.
Stayed 2 nights in Mar 2024
Response from Lynne, Front desk manager on 11 Mar 2024
Hello Moin, Thank you for your wonderful review. I apologize about the shower, Thank you for bringing it to my attention, We will have our maintenance department take care of it immediately. Regards,

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Not bad for a 2 star hotel. Be careful coming in at night - a left turn on GreenTree drive is hard to find. Road construction and bad lighting don’t help. It is just past a highway entrance ramp. If you miss it, you will enter a dark cemetery looking for a place to turn around.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 10 Mar 2024
Hello Robert, Thank you for your comments regarding the road construction. I think that your view on the traffic patterns will help others. Please remember that your opinion matters. We hope you decide to visit with us in the future. Kind regards,

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our family for a one-night stay. Great location, right off highway. Easy drive to Shawnee Mountain. All the staff were super friendly.
Stayed 1 night in Mar 2024
Response from Lynne, Front desk manager on 11 Mar 2024
Hello Jeanne, Thank you for noticing all the great things at our Super 8 by Wyndham Stroudsburg. We are so glad that it worked out so well for your family. I will share your comments with our staff to let them know you appreciated their efforts. Kind regards,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 26 Feb 2024
Thank you for your review of Super 8 by Wyndham Stroudsburg! We are glad you chose to stay with us and we hope to see you again soon!

6/10 Okay

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendant is really really good
Stayed 1 night in Feb 2024
Response from Bonnie Gaughan, General Manager on 25 Feb 2024
Don, thank you for taking the time to review Super 8 by Wyndham Stroudsburg. Thank you for your kind comment regarding our breakfast lady, Eleanor. I'm sure she will be happy to hear that you mentioned her.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Bonnie Gaughan, General Manager on 25 Feb 2024
Thank you for your review of Super 8 by Wyndham, Carlos. We hope to see you again in the future!

2/10 Terrible

Jose

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Hello Jose, I apologize, we strive for the best stay for all our valued guests. Please feel free to reach our to discuss this further. Thank you,

10/10 Excellent

Margie Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great stay and friendly staff Alecia was so nice and greeted us warmly.
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 12 Feb 2024
Hello Margie Rae, We are so glad that you enjoyed your stay at Super 8 by Wyndham Stroudsburg. Thank you for sharing your thoughts. Your opinion matters. We look forward to your next visit. Kind regards,

6/10 Okay

Miguel

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 10 Feb 2024
Thank you Miguel, your opinion matters, we hope you stay with us in the future & that your stay equals a 5 next time, Please let us know what would have made your stay better? Kind regards

10/10 Excellent

Angy

Stayed 1 night in Feb 2024
Response from Lynne, Front desk manager on 25 Mar 2024
Thank you for staying with us. We are so pleased you enjoyed your stay. Kind regards,

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 5 Feb 2024
Thank you for staying with us

6/10 Okay

johnaira dilone

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff were very nice. The room had a nice clean smell to it, beds were clean and comfortable. The carpet in the room looked a bit worn down. The bathroom needs a little care. Overall not a bad spot for a night’s stay.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 28 Jan 2024
Hello Johnaira Dilone, thank you for taking the time to let us & others know about your stay with us. Your opinion matters, We appreciate your suggestions & hopefully the new vinyl floors will be in for your next stay. Kind regards,

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was kind and the room was clean and enjoyable
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
Thank you Nicolas, We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
Hello Jeffrey, we are so glad you enjoyed your time at our Super 8 by Wyndham Stroudsburg. We hope you decide to visit us in the future. We appreciate your business. Kind regards,

10/10 Excellent

Kathy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with double beds
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 21 Jan 2024
Hello Kathy, we are so pleased that you enjoyed your stay & that it met your needs. We hope you decide to visit us in the future. Kind regards,

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 22 Jan 2024
We are so glad you enjoyed your stay. I will pass on your wonderful comments to our Super 8 family of workers. We hope you decide to visit in the future. Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable and pverall I would say that our stay was wonderful. The only thing that was a little frustrating was the refrigerator. It needed more clearance on the bottom becaise the door dragged along the carpet. The shelves were also coated with something thick amd sticky. The substance was clear so it would be easy for housekeeping to miss. Also, it froze everything we put in it .
Stayed 2 nights in Jan 2024
Response from Lynne, Front desk manager on 21 Jan 2024
Hello Anonymous, Thank you for taking the time to let us know about this issue. I wish we knew what room you were in. I am having maintenance inspect all the refrigerators to correct this. Again, we appreciate the information. I wish you had brought it to our attention when you were at our hotel as we would have addressed this asap. Sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Adequate for a nights stay. Room was tired, in need if updates. Breakfast was a joke.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Anonymous, Yes, you are correct, we have been awaiting the new updates for the rooms. Unfortunately with all the issues in the world we have been experiencing a delay in getting the items. I hope that we have them in place for your next stay. Breakfast is only a light start to your day after a great night's sleep. It is self serve items that you can eat at our hotel or take on your way. I hope that answers your question. Kind regards,

10/10 Excellent

MELISSA D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 1 night passing through PA. Alicia at the front desk is so helpful and accommodating. Place was very quiet and the construction around it makes it a little confusing to find but otherwise we had no issues and would recommend.
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Melissa D, We are so pleased that you enjoyed your stay with us. I will let Alicia know that you appreciated her efforts. She will also now be the winner of our 3 month contest for best customer service and will get a homemade pie or a cake of her choice. You were the tie breaker review between Alicia and another valued co-worker. Your opinion matters. Kind regards,

10/10 Excellent

Jessica

Travelled with family
Front desk was very helpful. I added a night to our stay and the woman was great about that!
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 20 Jan 2024
Hello Jessica, we are so glad that we were able to add an additional night to your stay and that our front desk family of workers were so helpful. We look forward to your next visit. Kind regards,

10/10 Excellent

Michael, KINGS PARK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room good price
Stayed 1 night in Jan 2024
Response from Lynne, Front desk manager on 7 Jan 2024
Hello Michael, Thank you for taking the time to let us & others know about your wonderful stay. It makes us happy to provide exceptional service to our valued guests, We hope you visit in the future. Kind regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Road construction around hotel but it was quiet. Last minute grab after our Airbnb was overbooked
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 7 Jan 2024
Hello Karen, we are so glad that we were able to help you in your time of need. We hope you book us instead of an Airbnb in the future.. Kind regards,

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bonnie Gaughan, General Manager on 29 Dec 2023
Happy New Year Maureen! Thank you for your review of Super 8 by Wyndham Stroudsburg. We are glad you chose to stay with us and hope we will see you again in the future!

8/10 Good

Meixu

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Lynne, Front desk manager on 5 Feb 2024
Thank you for staying with us

8/10 Good

h. jesse

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 21 Dec 2023
Hello H. Jesse Thank you for taking the time to let us know about your wonderful stay. We hope to see you in the future, Kind regards,

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 17 Dec 2023
Hello Melissa, thank you for taking the time to let us & others know about your wonderful stay. I will share this with our Super 8 by Wyndham to let them know that you appreciated their efforts. We look forward to your next stay. Sincerely,

10/10 Excellent

Terrell

Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 16 Dec 2023
Hello Terrell, Thank you for taking the time to let us & others know about your wonderful stay. I will share this with our Super 8 family to let them know that you appreciated their efforts. We hope you decide to stay with us in the future, Sincerely,

6/10 Okay

James

Liked: Staff & service
Don’t get me wrong the facility itself is decent. The surrounding area is a bit dark and sketchy. Road construction leading in makes access a bit intimidating but that’s no reflection on the hotel. Very limited food options in the immediate area
Stayed 2 nights in Dec 2023
Response from Lynne, Front desk manager on 16 Dec 2023
Hello James, thank you for taking the time to let us know about your stay. Your opinion matters. Yes, you are correct some areas here in the Pocono's do not have as many street lights as some people are use to. I have been here for over 12 years and I have never had any problems. We are very safe. I wish you had asked the front desk we have a 3 page list of wonderful food options that are 5-15 minutes away. Kind regards,

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfy. Bed was very comfortable, the only problem was the hallway smelled like someone was smoking 🚭 pot. I would definitely stay there again. Prices 😄 were average.
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 10 Dec 2023
Hello James, Thank you for taking the time to let us know about your wonderful stay. I apologize for the smoking issue, that guest was asked to leave & will not be returning. I am sorry you were inconvenienced. We look forward to your next visit! Kind regards,

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 10 Dec 2023
Hello Hillary, We are so pleased that enjoyed your stay at Super 8 by Wyndham Stroudsburg. We hope that you decide to visit in the future. Sincerely,

10/10 Excellent

Borivoi

Stayed 1 night in Dec 2023
Response from Lynne, Front desk manager on 11 Dec 2023
Hello Borivoi, Thank you for taking the time to let us know about your wonderful stay at Super 8 by Wyndham Stroudsburg. We are glad you enjoyed your time with us. Sincerely,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The main road (PA-209) from the interstate to East Stroudsburg has a speed limit varying between 35 and 45 mph. I suppose it has to be that way because it's narrow and doesn't even have a dividing line. I'm glad they have service in such an off-the-beaten-path place. I
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 4 Dec 2023
Thank you for your comments.

6/10 Okay

PARTH

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was decent for a night stay. All they need to improve is the floor carpets and increase some lights in the room so that it doesn’t feel dark.
Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on 4 Dec 2023
Thank you for your comments.

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly & welcoming staff!
Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on 27 Nov 2023
Hello Again Melody, we are so pleased you enjoyed your stay,. We look forward to your next visit ! Sincerely,

8/10 Good

Dana

Stayed 2 nights in Nov 2023
Response from Lynne, Front desk manager on 10 Dec 2023
Hello Dana, Thank you for taking the time to let us know about your great stay. Your opinion matters. We hope you decide to visit us again. Sincerely,

8/10 Good

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great. Downfall is that there was not an elevator.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 20 Nov 2023
yes Peggy, you are correct we were built over 30 years ago & an elevator was not a requirement. For your next visit, please call us at 570-424-7411 and we will assign you a room on the 1st or 2nd floor. Thank you for staying with us. Kind regards,

10/10 Excellent

Ayanna

Business traveller
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 20 Nov 2023
Hello Ayanna, Thank you for staying with us at Super 8 by Wyndham Stroudsburg. We hope you decide to stay with us in the future. Kind regards

10/10 Excellent

Marcia Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little pet friendly motel
My husband and I decided to take an impromptu overnight trip with our two dogs, and needed a pet friendly motel in the Delaware Water Gap area. We were very pleased with our selection of the Super 8 Wyndham in E. Stroudsburg, Pa. You would never guess that the room was pet friendly, as it was very clean, and it was conveniently located at the back entrance of the building, which led right out to the pet potty area. Our girls gave the room two paws up. They do charge a fee if you bring your dog, but it is pretty reasonable compared to other places. Coffee and some light breakfast items (muffins, yogurt) were included with our stay; the coffee was very good! There was also a microwave and small refrigerator with a freezer in the room. We will definitely stay here again when we come back to the area with our dogs.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 13 Nov 2023
Hello Marcia Ann, we are so glad you & your family enjoyed your time at our Super 8 by Wyndham Stroudsburg. We are very proud of our clean comfortable rooms & that we are able to provide 4 pet friendly rooms for our valued pet family guests. We look forward to your next visit. Sincerely

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, staff friendly, checkin/checkout fast and easy. The only small thing to report is the carpet in the room was ripped and worn. Good experience
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 12 Nov 2023
Hello Ashley, We are so glad you had such a positive experience, Yes, you are correct, we are awaiting the new flooring I hope it is installed by the next time you visit. Kind regards,

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is what you would expect of a Super 8. Room was relatively clean and free of odors. Lady working the front desk was extremely friendly and helpful. I’d stay here again.
Stayed 1 night in Nov 2023
Response from Lynne, Front desk manager on 11 Nov 2023
Thank you Kyle, We are so glad that you enjoyed your time at Super 8 by Wyndham Stroudsburg. I will share this with our Super 8 family to let them know that you appreciated their efforts. We look forward to your next visit! Kind regards,