Outdoor pool, pool umbrellas

Reviews of AC Hotel Gava Mar

4 out of 5
AC Hotel Gava Mar
Tallinaires, 33-35, Gava

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 368 reviews" "
Rating 8 - Good. 145 out of 368 reviews" "
Rating 6 - Okay. 34 out of 368 reviews" "
Rating 4 - Poor. 12 out of 368 reviews" "
Rating 2 - Terrible. 8 out of 368 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Some of the staff were not as accommodating The breakfast was not good Cold meat not enough breakfast selections
Stayed 3 nights in Mar 2024
Response from Quality Department on 15 Mar 2024
Dear Noemi, Thanks you for your comments there are very helpful for us, we are sorry for the inconvinience thta you has on your stay, we will transfer your opinion to all our departments.Kind regards,

10/10 Excellent

Ellyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute and turned out to be a great place and a great location. Right on the beach with very helpful staff.
Stayed 1 night in Nov 2023
Response from Quality Department on 21 Nov 2023
Hello Ellyn, Thank you so much for your comments and qualification, there are very helpful for us.Kind regards,We hope to see you soon.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Quality Department on 17 Nov 2023
Hello Andrea. Thanks for your stay with us. We hope to see you very soon!Kind regards,

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Quality Department on 18 Oct 2023
Hello Paul,Thank your for your punctuation. We hope to see you next time.Kind regards,

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and peaceful, close to the airport
Stayed 1 night in Oct 2023
Response from Quality Department on 16 Oct 2023
Dear Guest,Thanks for stay with us. We hope to see you soon.Kind regards,

8/10 Good

Timothy

Stayed 1 night in Oct 2023
Response from Quality Department on 23 Oct 2023
Hello Timothy, Thank you for your comments. We hope to see you soon.Kind regards.

8/10 Good

Anna Jacoba

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern hotel with pool located right at the beach. Friendly staff. Ten minutes from the airport
Stayed 1 night in Oct 2023
Response from Quality Department on 6 Oct 2023
Hello Ana, Thank you for your comments there are very helpful for us. We hope to see you soon.Kind regards

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel on a beautiful beach with a nice pool.
Stayed 3 nights in Sep 2023
Response from Quality Department on 21 Sept 2023
Hello Steven,Thank you for your comments and qualification, there are very important for us and helpful. We hope we will see you soon. Kind regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Quality Department on 20 Sept 2023
Gracias Elizabeth. Esperamos volver a verte.Un saludo

10/10 Excellent

Ramtin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2023
Response from Quality Department on 2 Sept 2023
Hello Ramtin, Thank you for your comment and your qualification they are very important for us.Kind regards.

10/10 Excellent

Ramtin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 2 nights in Aug 2023
Response from Quality Department on 2 Sept 2023
Hello Ramtin, Thank you for your comment and your qualification they are very important for us.Kind regards.

8/10 Good

fatemeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the lounge and dinners. Quality was not what I expected
Stayed 3 nights in Aug 2023
Response from Quality Department on 23 Aug 2023
Hello Fatemeh, Thank you for your comments, realyy sorry about the inconvenience. We will transfer your demands to our department. Kind regards,

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awesome! For the price you pay food quality could have been better ie: we ordered mussels and were very surprised they were canned mussels
Stayed 1 night in Aug 2023
Response from Quality Department on 20 Aug 2023
Hello Shauna, Thank you for your comments are very important to us, they help us and we will continue to work on the details mentioned. We hope to see you soon. Best regards,

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Quality Department on 5 Aug 2023
Hello, Thank you so much for your qualification.Kind regards.

10/10 Excellent

Alona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Quality Department on 26 Jul 2023
Hello Alona, Thank you so much for your punctuation of our hotel. We hope we will see you next time.Kind regards.

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Jul 2023
Response from Quality Department on 26 Jul 2023
Hello Jyoti, Thank you so much for your comment. We hope to see you next time.Kind regards.

8/10 Good

Maricar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is quiet
Stayed 2 nights in Jul 2023
Response from Quality Department on 20 Jul 2023
Hello! thanks for share with us your experience.Kind regards,

8/10 Good

Layla

Stayed 4 nights in Jul 2023
Response from Quality Department on 5 Aug 2023
Hello, Thank you so much for your qualification.Kind regards.

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
The proximity to the sea was particularly Staff was great
Stayed 1 night in Jul 2023
Response from Quality Department on 13 Jul 2023
Hello Michael,Thank you for your visit. We hope to see you in the near future and we wish you a nice summer too!Kind regards,

8/10 Good

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great breakfast, nice swimming pool with easy access to beach. Plenty sun loungers music around the pool with perfect drinks. Negative- no toilets near swimming pool Smelly pillows And it’s no possibility to have shower if you’re having late flight and spending the day by pool or beach. Overall good stay 👍
Stayed 2 nights in Jun 2023
Response from Quality Department on 4 Jul 2023
Dear Guest,Thanks for stay with us and transfer with details your travel experience. We hope in the near future increase this kind of things that you tell us.Kind regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
Location was good, relatively close to the airport ready for our early flight. Position good with access to ocean/beach from grounds. Restaurant at hotel, but other good ones nearby. Rooms are well appointed. A modern hotel in traditional suburb.
Stayed 1 night in Jun 2023
Response from Quality Department on 30 Jun 2023
Dear Guest,Thanks for your visit and stay. We hope to see you very soon. Have a nice summer!Kind regards,

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC Hotel Gava Mar by Marriott was a great experience for my family. The hotel staff were amazing and very friendly. Thank you.
Stayed 1 night in Jun 2023
Response from Quality Department on 20 Jun 2023
Dear Robert,Thanks for stay with us. We hope to see you in the near future.Kind regards,

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff, convenient location near to airport, first line front to the beach Thank you
Stayed 3 nights in Jun 2023
Response from Quality Department on 7 Jun 2023
Hello! Thanks Ekaterina. We hope to see you in the near future.Kind regards,

6/10 Okay

Maria

Liked: Cleanliness
Stayed 3 nights in May 2023
Response from Quality Department on 7 Jun 2023
Hello! thanks for your visit and stay. We hope to see you in the near future. Thanks for transfer to us our quality of service.Kind regards

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023
Response from Recepcion on 24 May 2023
Thank you for your punctuation. Kind regards

8/10 Good

cristi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk checkin great Pool area great Restaurant staff slow
Stayed 1 night in May 2023
Response from Quality Department on 22 May 2023
Thank you for your level punctuation. Kind regards

10/10 Excellent

Corlletta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property on the shore of the ocean. Serene. Property gorgeous.
Stayed 1 night in Apr 2023
Response from Quality Department on 10 May 2023
Hello! thanks for your visit and comments. We hope to see you very soon.Kind regards,

10/10 Excellent

Bassem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 8 minutes away from the airport !
Really very pleased with this hotel it was perfect for our needs which was a goods nights sleep and a hearty breakfast and then we were out all day. It’s located in a quiet and posh neighbourhood. A big plus is the beach is at the doorstep of the hotel which was extremely enjoyable for a walk and also there are several fancy restaurants nearby, we went to Catalina Gavà Mar and I highly recommend it. Overall great service at this property from the friendly staff and a very neat and tasteful accommodation. Oh and one more thing there is free parking available right on the street.
Stayed 4 nights in Apr 2023
Response from Quality Department on 10 May 2023
Thanks for share with us your stay and comments. We hope to see you very soon again in our property.Kind regards,

10/10 Excellent

Michael, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around.
Stayed 1 night in May 2023
Response from Quality Department on 3 May 2023
Thank you so much.

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet amazing stay
Stayed 2 nights in Apr 2023
Response from Quality Department on 2 May 2023
Dear Guest,Thanks for share with us your travel experiencia and left your positive comments, That help us to increise our quality of service. We hope to see you very soon again!Kind regards,

10/10 Excellent

Franco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room’s cleanness was excellent. Breakfast offered a great variety of choices. Spacious rooms, excellent room service. Conveniently placed at one block of wonderful beaches
Response from Quality Department on 2 May 2023
Dear Guest,Thanks for left your comments about your stay with us. It help us to know if we are doing all well to offer positive travel experiences.We hope to see you soon!Kind regards,

4/10 Poor

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No AC in room! Avoid
It is a lovely property with access to the beach. The staff are great and drinks were tasty. Definitely try the sangria. As an American on business travel we like to sleep in certain conditions and that is where this hotel lacks. I was traveling in March and the hotel had not turned on the AC yet to the hotel. Granted it was 65-75 during the day, my room stayed a warm 75-80 at night. If you are like me and like to sleep cool then this is not your hotel and avoid this place. I suffered two nights with a US based brand AC by Marriott just to have the same issues I would of had at a local branded hotel.
Stayed 1 night in Mar 2023
Response from Quality Department on 12 Apr 2023
Hello! Thanks for share with us your details about your stay. At this moment we couldn't offer AC system because all in centralized in our building and it's not possible to chose air or heating inside the room. We are working in that to offer this option to our guests in the near future.Thank you again for your stay and to leave your important comments that help us to know what kind of directions we have to modify to offer a positive stay for our guests.Kind regards

8/10 Good

JORGE, Beverly Hills

Stayed 1 night in Jan 2023
Response from Quality Department on 13 Mar 2023
Gracias por dejarnos su valoración. Los comentarios de nuestros clientes, nos ayudan a mejorar día a día.Muchas gracias y reciban un cordial saludo,

10/10 Excellent

Darlene, Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and pool. Right on beach.
Stayed 1 night in Nov 2022
Response from Quality Department on 4 Nov 2022
Thank you for your visit! We hope to see you soon again.Kind regards

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely end to Barcelona Family Break
Great staff, very clean, lovely location close to the airport but far enough away by the beach that you feel relaxed - nice little beach bar one mile walk form the hotel
Stayed 1 night in Oct 2022
Response from Quality Department on 4 Nov 2022
Hello! Thank you for your stay with us. We hope to see you in the near future.Kind regards.

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness, staff & service
Hotel was dated and didn’t live up to the Marriott name. Way too far out of area and prices don’t compare with the service received at a competing hotel up the road that was less expensive, better meals and way better facilities.
Stayed 1 night in Oct 2022
Response from Quality Department on 4 Nov 2022
Hello! Thanks you for share with us your comments. We hope to see you in the near future. We took note about it and we will work so hard to guarantee a better and positive travel experience for all our guests.Kind regards,

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, property conditions & facilities
The location and property were great. The front desk staff, for the most part, were rude and short-tempered.
Stayed 1 night in Sep 2022
Response from Quality Department on 29 Sept 2022
Hello Mr. Roger, thank you for your comment, we will transfer it to our staff. Kind regards,Quality Department.

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post cruise stay
It was a post cruise stay and we had such a great stay. We got there early right after our cruise and since they had a room available she was able to get us checked in early. We so appreciate the nice service.
Stayed 1 night in Sep 2022
Response from Quality Department on 29 Sept 2022
Hello Ms. Jacqueline, thank you for your comment. We hope to see you soon.Kind regards, Quality Department.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Quality Department on 16 Sept 2022
Hello thanks for your stay and complete this survey.Kind regards

6/10 Okay

Thomas

Stayed 1 night in Jul 2022
Response from Quality Department on 28 Jul 2022
Thanks Thomas. We wish you a nice summer and we hope to see you very soon in the near future. Kind regards,

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facilities, gorgeous pool right on the beach. Impressed by what the hotel offered, especially for a smaller hotel. Definitely recommend. We rented an apartment in the heart of Barcelona for five night and stayed here for a night so that we would be closer to the airport, so glad we did.
Stayed 1 night in Jul 2022
Response from Quality Department on 20 Jul 2022
Thanks for your opinion, we hope to see you very soon. Kind regards,

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is clean nice pool handy 15 min to Airport great way to finish a Barcelona shopping trip with a couple of beach days 50m from hotel) But room walls prefab doors with no self closer so banged constantly 30 doors in a row all banging one after the other on each of the two floors. Making the walls shake. Great outdoor poolside bar which the staff were too lazy to open even on the weekends when the hotel was full. NOT up to Marriott Std
Stayed 8 nights in Jun 2022
Response from Qualtiy Department on 20 Jul 2022
Thanks for your stay, we hope to see you in the near future. Kind regards,

6/10 Okay

Natacha

Travelled with family
Unfortunately the location of this property was very inconvenient for access into Barcelona. It was difficult to get a taxi, the cost was very high. I had hoped that there would be a shuttle bus given this is a Marriott owned hotel. The hotel was understaffed and the general areas around the restaurant and pool were left with old glasses etc. The staff at the front desk were very good and helpful but at peak times there was a long queue. The rooms were well cleaned but lacked basic facilities such as a kettle, iron and ironing board. There was a specific issue with the feather pillows which smelt horrendous but was quickly resolved, to the credit of the front desk. The bedding was very basic, with the bed made up without a duvet. Whilst there was a duvet in the cupboard it didn’t have a cover. Overall I chose this hotel because it was cheaper than those options closer to the city, however the taxis were so expensive that I ended up spending more overall than I would have. The evening food options were extremely limited and the main redeeming feature was the buffet breakfast which was actually very good and a highlight of each day.
Stayed 6 nights in Jul 2022
Response from Quality Department on 20 Jul 2022
Thanks for stay with us. We took note about your comments that help us to improve our quality of service. We hope to see you again in the near future. Kind regards,

10/10 Excellent

Pier

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice property for a convenient to airport stay. Very relaxing way to close out your Barcelona stay
Stayed 1 night in May 2022
Response from Front Desk on 17 Jun 2022
Thank you for your stay in AC Hotels. We are glad to hear that you were happy. Hopefully see you again very soon! Kind regards

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and attentive. Our room was perfect and very comfortable. Breakfast is worth getting, very generous and many options. Wholly recommend this property
Stayed 1 night in Apr 2022
Response from Front Desk on 17 Jun 2022
Thank you for your stay in AC Hotels. We are very happy to hear that you enjoyed your visit with us. Hopefully see you very soon! Kind regards

4/10 Poor

carolina

Stayed 2 nights in May 2022
Response from Quality Department on 30 May 2022
Gracias por su visita y su tiempo al valorarnos. Lamentamos que no se encontraran cómodos durante su estancia. Si desean facilitarnos más datos por favor no duden en contactarnos de forma directa. Muchas gracias y reciba un cordial saludo,

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Repeat customer; the hotel is clean, convenient (at least for us) and has a taste breakfast.
Stayed 1 night in May 2022
Response from Quality Department on 6 May 2022
Dear John, It is very encouraging to receive positive feedback such as yours, which provides a motivation for us to keep up the hard work and to further improve our level of service. First and foremost I would like to thank you for having chosen our Hotel during your recent stay in Barcelona. I hope we have the pleasure of welcoming you back very soon. Yours sincerely

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could have spent more time here in this calm and inviting oasis. So close to the airport yet worlds away in feeling! The rooms are elegant and modern, and very comfortable. Highly recommended! And the staff-super friendly and accommodating.
Stayed 1 night in Apr 2022
Response from Quality Department on 6 May 2022
Dear Mrs. Nancy, First and foremost I would like to thank you for having chosen our Hotel during your recent stay in Barcelona. Here at AC Hotel Gavà Mar, we strive to improve our level of service with every guest, providing you with the most comfortable accommodation during your stay and with an enjoyable overall experience. It is very encouraging to receive positive feedback such as yours, which provides a motivation for us to keep up the hard work and to further improve our level of service. I hope we have the pleasure of welcoming you back very soon. Yours sincerely

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the airport but feels like a long ways away. Great beach walk
Stayed 1 night in Apr 2022
Response from Quality Department on 4 Apr 2022
Dear Nancy, Thanks for your opinion. We hope to see you very soon again! Kind regards,

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Positive: Front Desk staff was friendly. Modern design was pleasing. Bed was comfortable. Negative: Food options were very odd & limited in the restaurant. Just a handful of options that didn't appeal to anyone in our party. The service hours were also quite limited. Luckily, there was a great restaurant a 3 minute walk away.
Stayed 1 night in Feb 2022
Response from Front Desck on 3 Mar 2022
Dear Patricia, Thanks for your comments. We hope to see you in the near future. Kind regards,