The staff don't care about the customer experience at all. Room is dark and there is strange biting sensation in the room thought it might be tiny bugs, not sure why. Had to leave and find another hotel on order to sleep. Food at there restaurant is old and the soup is cold, but waitress refused to light the gas under the soup bowl to keep warm or take it to the kitchen to cook it more. Crying and screaming kids in the pool late at night, bad smell in the room. Refrigerator had been unplugged, also bad smell. WiFi bit slow and disconnects all the time. Dog at the hotel is barking at us before we can get into the reception area.Take extra deposit at check in for no reason.