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Reviews of Lullaby Inn Silom

3 out of 5
Lullaby Inn Silom
18-20-22 Decho Road, Bangrak, Bangkok, Bangkok (province)

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 70 reviews" "
Rating 8 - Good. 32 out of 70 reviews" "
Rating 6 - Okay. 9 out of 70 reviews" "
Rating 4 - Poor. 3 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Saovaree on 8 Apr 2019
Thank you for stay with us . Hope to see you in the future.

2/10 Terrible

Jake

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything!!! Poorly lit street, dark empty abandoned buildings across street, hotel is old and dated, dark hallways lights work off of motion sensors, you cannot take your room key with you, you must leave your key at front desk when you go out, old broken furniture, small rooms dingy and musty, no curtains just a louvre door, street noise, guest charge, poor tv channels, absolutely horrible!!! A rip off!!!
Stayed 3 nights in Mar 2019
Response from Saovaree on 2 Apr 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveller

Unpleasant stay
Right from the moment we stepped in, we were met with unfriendly staff. We had unpleasant experiences with a number of them. Will stay somewhere else in Bangkok next time.
Stayed 3 nights in Sep 2018
Response from Saovaree on 19 Sept 2018
Thank you for your reviews . We will improve our staff . Thank you .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Manne, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t go wrong with the price. It’s an amazing location close to everything you need! Cafes, restaurants, bars and the train. The place is spotless and the staff are amazing! Rooms are not that modern but again for the price it’s a great find.
Stayed 1 night in Jun 2018
Response from Saovaree on 2 Jul 2018
Thank you to stay with us . Hope to see you again and again . Thank you .

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songkran 2018
Stayed here for Songkran 2018 with kids aged 6,9,10. Location was excellent, just off Silom road, 10 minutes from train station, and 5 min from where they close down the road for the water fights. Felt very safe with the kids. Bar and 7/11 across the road. Service was amazing, we forgot a bag in the taxi, and the front desk man worked hard to help us track him down and get it back.
Response from Lek on 3 May 2018
Thank you to stay with us . Hope to see you in the future. Regards, Saovaree -manager

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was in a good location, and clean and safe.
Response from Saovaree on 15 Apr 2018
Thank you to stay with us . Hope to see you in the future. Thank you . Regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
The bed was clean, but otherwise, pretty dark and dank room.
Stayed 2 nights in Mar 2018
Response from Saovaree on 29 Mar 2018
Thank you to stay with us . That is Superior no window , sir . We have the Balcony , sir . Thank you .

8/10 Good

Erin

Liked: Property conditions & facilities
Response from Lek on 2 Apr 2018
Thank you to stay with us . Hope to see you in the further. Thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room
Worst experience in Thailand. I checked in at midnight (12am) for a short stay as I needed sleep only. I paid $50usd for a night. I went to sleep and had the worst sleep ever because the a/c didn’t activate(broken only fan was working. I didn’t realize but didn’t sleep at all that night. Upon check-out I spoke to the manager and explained the situation to her and she told me it is my fault I didn’t call them. But I had already opened my suitcase and was half asleep and didn’t realize what was happening. Also in the morning I went to the balcony And it was not as hot outside on a 32°c day plus humidity was 44°c(refer to my picture). She told me I don’t deserve any discount or anything. Stay away from this type of unheard service in Thailand. Not to mention hairs on the bathroom floor and warn out towels.
Stayed 1 night in Feb 2018
Response from Ms Lek on 24 Feb 2018
We are very sorry to hear about this complaint. The sensor on the A/C could have been quickly replaced had we been informed about this problem. We cannot be held responsible for any problem that occurs when the Guest does not inform us. The Guest came & left during the middle of the night twice passing reception & never once notified us about this problem. We cannot help any Guest who doesn't speak up when issues arise. WE DO NOT HAVE ANY WORN TOWELS IN OUR HOTEL. Please note that this Guest had a legitimate complaint & had we been properly informed it would have been quickly remedied. This Guest was extremely abusive in his language.

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value Stay Off of Silom Road
Lullaby Inn is a good value right off of Silom Road. The room size is adequate. Our second floor room faced onto the street. The windows onto the balcony were single pane glazed glass, offering little protection from the traffic noise, so the room was quite noisy during the day and into the night. Earplugs are necessary. Fresh bottled water was provided daily. The refrigerator worked well, allowing us to buy and store breakfast foods in the room (the hotel does not provide breakfast). Hot shower water was always available. The staff was always very helpful. We could catch taxis easily right out front of the hotel. ATM's and 7-11's were nearby on Silom road. Many restaurants were nearby. Definitely take advantage of the Silom Thai Cooking School, 1/2 block away on Silom Road (best authentic food we had while in Bangkok - http://www.bangkokthaicooking.com). Best sure to visit the Grand Palace, the Golden Buddha Temple, the Reclining Buddha Temple and the Ayutthaya Historical Site (http://thailandforvisitors.com/central/ayuthaya/sri-ayutthaya/how-to-day-trip.php). Allow yourself 1 hour to travel from Lullaby to DMK airport upon departure.
Stayed 5 nights in Jan 2018
Response from Lek on 23 Jan 2018
Thank you to stay with us , hope to see you in the further , Thank you .

8/10 Good

Alain, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in busy part of the city
Other reviewers had pointed out that the Lullaby was in a very noisy location. That's certainly true of the rooms with a balcony, but that is to be expected in a busy part of the city, and the aircon noise does not help either. On the plus side, the staff are extremely helpful, the room we were in was very clean and of good standard, with free safe and free water, and there are plenty of restaurants within easy walking distance.
Stayed 2 nights in Jan 2018
Response from lek on 23 Jan 2018
Thank you . Hope to see you in the further .

10/10 Excellent

Julia T, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet, close to train station!
Quiet area and room was in great condition! Friendly staff, 2 free water bottles a day!, close to train station, many restaurants, bars, stores everywhere! Would definitely stay here again!
Stayed 2 nights in Dec 2017
Response from Lek on 5 Jan 2018
Thank you so much . Hope to see you in the future .

4/10 Poor

Da, KL

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing facilities and staff,will not return
This hotel said by the manager herself, is a 2 star inn so don't expect much. Room was a bit tired and need renovation. Hot water in shower didn't work at night so we have to move to another room at midnight. The quality of staff was doubtful - language barrier with the nightwatch (could not speak English at all); argued about the refund with the manager and I was been accused as a 'sick person'. Of course the manager appologised. But this is good enough the see their staff quality. After all we've been through, I wanted to cancel the following two days booking with refund. 'Cannot do. We have policy.' Even when the expedia staff has emailed them to think of the customers and reconsider about their policy, 'Cannot do. We have policy. Only one night refund.' Money face should not be the trend. Will I return to a place where the manager brought me to tears? No.
Stayed 3 nights in Jul 2017

10/10 Excellent

matt and becca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
This was a great place to stay, in a great location (easy to get anywhere in the city from here), and attended by truly wonderful staff. Thank you for everything!
Response from LULLABY IN SILOM ' STAFF on 19 Jun 2017
THANK YOU TO STAY WITH US . HOPE TO SEE YOU IN THE FUTURE. .

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-range hotel. Extended stay.
Happy, extended our stay by 4 days.

8/10 Good

Ozkid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant small hotel
A very pleasant place to stay. Clean, well appointed, comfortable and quiet. No extras, so if you want a pool or a restaurant in the hotel, not the place for you.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area, safe and great shopping

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Hotel was lovely. There is a sky train station just round the corner and the ferry is 10/15 minute walk away. Its location was just off Silom road so there was a bit of noice from this but only if you left the balcony doors open. The room was spacious and clean with great air-con. The staff had good English and were really helpful firstly changing the batteries in my in-room safe then booking tickets to Muay Thai Live. Only downside is the shower kept bouncing between nicely hot and Luke warm which wasn't too bad as there was lots of pressure.

8/10 Good

JanetD, Mamchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in a city area
This hotel is a lovely place - basic in some ways but serviceable. The outstanding part was the reception staff particularly Lek. What a lovely helpful lady. Nothing too much trouble for her. She even showed concern we may have been ripped off when buying some jewelry - so she asked her sister, a jeweller to make sure our purchases were OK - they were!! Nothing was too much trouble and she took the time to help us with speaking Thai. Very impressed. Because of her we will definitely go back here

8/10 Good

Sol, Washington, DC

Liked: Staff & service, room comfort
Hotel close to shopping in silom
A nice 3.5 star hotel close to a nice massage place next door, orchid massage, close to shopping, lots of custom tailors around the area and a good local market. The 4 people room was large but bit musty and bathroom was ok. No toiletry's provided, so please bring your own. Also spent a day in a room with balcony the room was large and spacious but the shower needs some work.

6/10 Okay

Caren

Liked: Cleanliness
Disliked: Property conditions & facilities
A strategic location
overall, I find the location of the inn is quite strategic, easily to get to the nearest skytrain and the surrounding is quiet. However, the downside are there is no window in the room and not much toiletries are provided.

10/10 Excellent

lisa, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Low cost but clean and comfortable. Location suits me. Really helpful staff. Check out 6pm half price so really useful for late departure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for all, we had a balcony room over looking a bar with music but was never in late and with the doors closed you could barely hear it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms with extremely helpful staff and a prime location for those wishing to explore Bangkok.

10/10 Excellent

craig, Goole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for the price
Fantastic hotel for the price! clean and decent sized rooms. Staff very friendly and helpful. Great location, Sky train only 5 minute walk for airport and easy travel around Bangkok. Highly recommend!

8/10 Good

Jane, Vermont, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight family stay
Four family members shared one room for one night before leaving for the islands. The room had two large beds, and a large bathroom with a shower stall. Hotel staff was very friendly and helpful.

8/10 Good

Ian, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place huge comfortable room not in ctr of Bangkok but good transport everywhere awesome bar/ restaurant across st fabulous food and great music every night, was also close to night markets and clubs ie. Maggie choose if you get a chance to go to Bangkok

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Robert, Australia

Liked: Cleanliness, staff & service
Comfortable. Good price for the area.
Comfortable. Good price for the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Landi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Fantastic staff, very very helpful. Clean room and bathroom. Close to everything. Would definitely come back next time I'm in Bangkok.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly, central hotel
Close to all the important things, great restaurants close by (try eat me). Hotel staff supported me with my luggage that got demaged by Thai Airways, fantastic service (from hotel staff and Thai Airways). Room was very clean, comfy, quiet and with secure safe. Will stay there again next time in Bangkok.

8/10 Good

TheLawyer, Laos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slightly pricey, pleasant gem in Silom
The location of Lullaby Inn Silom was my primary reason for choosing the hotel, based on similar comments from Expedia users. The staff was very friendly and accommodating, as evidenced by their dedication in contacting my airline to check if my lost baggage was retrieved yet. Top marks to the young ladies who seemed genuinely helpful. I stayed at this hotel on 2 separate occasions, separated by a month. On the first occasion, I opted for a windowless room, which was about $5 USD cheaper than a room with a window, but I was looking to save some cash at the time, as I was staying for multiple nights. On the second time around, I received a room with a balcony, which I now recommend exclusively. If for any reason, I prefer a window room so I have a relative sense of time outside, lest I sleep in until 10:30 in the morning, which does nobody any good. The room was clean, modernly styled, with a powerful air conditioner. This was my favorite feature, but it gets noisy predominantly at night, when everything else outside is quiet in this subdued part of Silom. My biggest gripe was that my rooms were always far from the Wi-Fi router (and by far, I mean 5 meters), so I had a devil of a time using YouTube. I like how the waters are free, there is a coffee tray, and the soap/shampoo dispensers in the shower. My favorite feature of the room is the powerful shower---excellent water pressure with good modulation of heat, sometimes annoyingly so.

8/10 Good

Kevin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet dreams and sweet price
Great little spot in a very convenient location for accessing many nice bars and restaurants in Si Lom. It was right across the street essentially from a couple famous cooking classes. The room was perfect for my needs. There is a cash deposit required in Bhat. Nice clean and very cool towel animals on the bed ;-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bed
Good clean comfy bed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Slightly pricey for what you get but good location
Great location. Slightly over priced for the quality. We had a room with no windows so it smelt a little bit. Big comfortable bed! But not enough for it to be a big problem. Aircon was a little loud. All in all an OK place to stay and would probably chose this again.

10/10 Excellent

Aparna, atherton, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place at a very affordable price
Very helpful staff, super clean rooms, centrally located to a lot of restaurants, attractions and massage parlors !

6/10 Okay

Jmanai, Washington DC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Make sure you hide your valuables
There is a safe, but the house staff will steal anything resalable or useful. My earphones w/mic got stolen. I even saw her wear it one night. The room smells moldy. You can even see water damage on the walls.

8/10 Good

Eugene, Nashville, TN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definite good choice.
This is a nice place that is well run and offers a lot for the money. The service is excellent with the staff being very helpful. We stayed in several 5 star hotels while in Thailand that cost many times this price but we thought this offered a lot for the money. Don't expect breakfast here as it is only continental for more than you can get wonderful waffles and fruit and coffee at the restaurant (part of the Pullman Hotel) half a block away. It is only a few blocks away from a great night street market that is fun to visit. A few blocks the other direction has great street food where we loved to eat. The staff will give directions. We would definitely go back here anytime we return to Bangkok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, good value for money. Service and
I've only stayed for one night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to sky train.
We liked the hotel and stayed twice on our trip. Bangkok is kind of the travel hub for trains and busses and this is a good value for the price. The hotel is easy to get to from anywhere since it is close to public transportation. Very helpful staff who speak English well. Good breakfast. Downside is rooms have NO WINDOWS. We were fine with the room since we were looking for a place to sleep, not hang out.

8/10 Good

Renee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm greeting from the staffs.
Overall very good. Staffs are helpful, room cleanliness is good, comfortable place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

TSUEI CHEN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Lek on 14 Aug 2019
Thank you to stay with us . Hope to see you in the future . Regards, Lullaby in Silom 's team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Lek on 4 May 2019
Thank you to stay with us . Hope to see you in the future. Regards,

6/10 Okay

Jaeho

Soso
Soso
Stayed 4 nights in Aug 2018
Response from Sovaree on 14 Jan 2019
Thank you for stay with us . Look forward to see you ..

4/10 Poor

elephant

Disliked: Cleanliness, property conditions & facilities, room comfort
タニヤから徒歩12分
建物は古いですが，場所はとても良いです．値段相応です．ドアも古いです．タイ特有の動きの早い小さいアリがぽつぽつと部屋にいました．ナイトスポットは近いので寝泊りだけなら良いですが，清潔感や快適さを求めるならお薦めできません．
Stayed 3 nights in Feb 2018
Response from Pai Lullaby Inn on 20 Mar 2018
Thank you for your kind comments. We will take your opinion to further consideration and use it to improve our hospitality services.

8/10 Good

V, Bangkok

Liked: Cleanliness, staff & service, room comfort
centrico y decente, buen valor por el precio.
está bien para 2 noches, limpio, cerca del metro y el río, es fácil moverse de allí
Stayed 3 nights in Mar 2018
Response from Lek on 14 Mar 2018
Thank you to stay with us . Hope to see you in the future . Regards, Saovaree