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Reviews of Graph Hotels Bangkok

4 out of 5
Graph Hotels Bangkok
188 Ratchadapisek Road, Huaykwang, Bangkok, Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 339 reviews" "
Rating 8 - Good. 121 out of 339 reviews" "
Rating 6 - Okay. 89 out of 339 reviews" "
Rating 4 - Poor. 38 out of 339 reviews" "
Rating 2 - Terrible. 22 out of 339 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Niap Fong

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

8/10 Good

Sang

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

siel

Stayed 2 nights in Mar 2023

6/10 Okay

Ng, Singapore

Stayed 3 nights in Feb 2023

8/10 Good

Danny

Stayed 2 nights in Jan 2023
Response from PLa on 22 Jan 2023
Dear Customer Danny,Thank you for your stayed and your time to leave us a review score here.We appreciated and hope to welcome you again in the futureWarmest Regards,Management Team

8/10 Good

Batkhuu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 7 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing to add on
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
7/10: okay
Whole stay was okay. Was not assigned to the room where we’re supposed to stay. There’s a cigarette smoke odour every night at the hallway, 11th floor. Food is 7/10.
Stayed 4 nights in Jan 2020

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel was dated. The so called deluxe suite was very basic. Definitely not deluxe. Rooms require a full refurbishment. Rooftop pool was shabby AstroTurf decking was in poor condition and no poolside bar as advertised.
Stayed 2 nights in Jan 2020

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Lee, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast variety but stops a bit too early at 9.30am. a little distance walk to train station. I was there in december so it was quite cooling. take note if staying during the hotter months.
Stayed 3 nights in Dec 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Prapaporn

Travelled with family
Disliked: Property conditions & facilities
Air condition is a bit dirty. It was so noisy from tour group in a night time.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by Traveller. Nothing more to add on.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hotel is located pretty near Huai Khwang rail station. Come out of Exit 4 and walk for about 10 minutes and you would reach the hotel. On check-in, staff were pleasant. Rooms were pretty clean. Mattresses and bolsters were slightly hard but not rock hard. No coffee or tea packets in the room. Plain water is given every day for each person in the room but they are in glass bottles so not very handy when bringing them out of the room. TV channels were mostly in Thai, except for 1 movie channel. Breakfast spread was ok. Gym was pretty small. Pool is only 1.1 m deep. Overall an ok stay considering the amount you're paying for the hotel. Also might wanna take note that the phone number listed on Expedia is not the updated one. The new number is +66 2 290 0170.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonable hotel , centrally located, good bang for your buck !
Stayed 28 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
The staff are not well trained to properly accommodate guests or attending to inquiries.
Stayed 3 nights in Aug 2019

2/10 Terrible

Calvin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in poor condition. There’s cockroaches and cleanliness lacking. Service was poor also.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The best feature of this hotel was the morning breakfast bar...it was excellent and the staff was friendly. To the contrary, the front desk employees were very rude and rarely offered a smile. The “fitness center” was two torn up treadmills and a few free weights. Our power in our room suddenly went off at 1:00 am and we woke up at 3:00 drenched in sweat. Giving credit when due, they did fix that pretty quickly. The website iof this hotel makes it look upscale but it’s missing the mark in a big way.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average for the price
Hotel that needs some modernisation. Unfortunately feels like they are penny pinching everything as they never fail to mention an upgrade to anything or a cost at an extra fee. Which becomes frustrating after a while. The room was adequately clean but was in desperate need of renovation, the air conditioner was particularly loud and old. It was okay for the price but I wouldn’t come back in the future. There is better in Bangkok for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The hotel is in an ok location and I found the staff in the restaurant and the bar friendly. However some of the reception staff we’re unhelpful we booked a trip through the hotel to the floating village which is an absolute rip off and to the river kwai. The river kwai was good to visit but again no helpful tips from the hotel organizer to where to go and what to see. Given the fact that this an expensive trip And took 4 hours to get there I think this is really bad form. When we queried this with the hotel organizers as to additional costs. He was reluctant to tell us. Overall this was not a good experience and wouldn’t recommend the place
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Raju

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very modern, clean & stylish. Property is maintained very well. Friendly staff, quick check in. The room is large and spacious. Bathroom has excellent water pressure. I highly recommend this room for something close to the airport (I believe it was only 200-250 baht on taxi meter) if you need somewhere to rest your head after a long flight. The beer and liquor is a little expensive compared to general prices around the area but the 24hr cafe is a fair trade off. I will definitely stay again
Stayed 1 night in May 2019

8/10 Good

fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated stay. Nothing special. Appointed hotel stay requested by colleagues.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

Dickson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Trust me guys! A 4 stars hotel that is like a 1 star which is maybe why they provide a cheaper price. Receptionist over at the counter was rude and the hotel condition is a total trash! They will refuse to change your room and insist to charge you even though you don't stay with them as the condition was really bad... Think a million time before consider to book this nonsense
Stayed 2 nights in Mar 2019

6/10 Okay

Kam Koon Derek

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a repeated trip again. Had been staying in this hotel for my past trips.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

poh

Disliked: Property conditions & facilities
comfortable stay, room condition a bit old overall location ok
Stayed 3 nights in Feb 2019

6/10 Okay

Ikumi

Disliked: Room comfort
OK for short stay before flight
This hotel is OK if you are not expect too much from it. I went to a swimming pool on the roof but it was not in a good condition and definitely not a place you like to hang around to read books or just to relax.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and cheap
Stayed 4 nights in Jan 2019

6/10 Okay

Tony, NYC

Liked: Cleanliness, amenities, property conditions & facilities
Overall the Hotel was decent, but the lack of English speaking help was troublesome The staff in the Dining area did Not do such a great job of cleaning the tables with a wet rag as I needed to remind them most days
Stayed 9 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Thomas

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good for the rate, but a bit run down.
Cha-Da is fine, especially for the rate, but it has not been updated or kept up well over the last 10 years.
Stayed 5 nights in Dec 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel. Friendly staff couldn’t do enough for us.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

The location is good for moving around. Near MRT and easy to navigate to various sites. Not much to expect in terms of service. Got to go out and hail your own taxi most of the time.
Stayed 5 nights in Dec 2018

8/10 Good

Tetea, BKK, Thailand

Liked: Staff & service, room comfort
Always booked this for my oversea friend. Best location near MRT. Easy to go anywhere.
Stayed 2 nights in Oct 2018

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel with Taste
Hotel is located along the main road. Lobby is huge and the air-con is very strong,whether in the morning,afternoon or night. Room is not too big, just the right size for a couple. In room amenities are the standard SOP. TV channels have English and Chinese channels. Breakfast is good with American Breakfast and Continental Breakfast is served. Huay Kwang BTS station is about 7mins walk. To reach Esplanade Mall in 2 stations from Huay Kwang station. You can visit the 3D Art Paradise and in the evenings, you can visit the Train Night Market ( Talad Rod Fai ). Big C and The Street shopping mall is within walking distance of about 15 to 20 minutes. Huay Kwang Market is 10mins away and there is lots of eateries and not forgetting Massage Palours too. The God Ganesha statue is around the corner for your offerings and praying.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alex, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy nice hotel next to Swissotel
Super nice hotel away from the usual city area. But very convenient to travel around the area as it is located very closely to the MRT station there. Near to the Huai Kwang night market too. Will definitely stay there again in my next trip to BKK. Not so much of foreigners, hardly any in sight. Mostly locals here, so if you are going for that kinda experience, this is the place for you :)
Stayed 3 nights in Aug 2018

8/10 Good

Jessica, SIngapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Spacious Room
Big & spacious room. Too bad they don't provide toothbrush & toothpaste.
Stayed 2 nights in Aug 2018

10/10 Excellent

Shirley, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel With Very Good Environment。 Will come back again
Stayed 2 nights in Aug 2018

8/10 Good

Judy

Liked: Cleanliness, room comfort
Pardon BAD reception service, otherwise an OK stay
The pillows are good, bed is comfy. Toilet and furniture are in ok condition... A VERY bad point was the reception. It’s either his English is BAD or his service is bad... I called to ask for air-freshener as the room reeks of smoke (apparently someone smoked on a non-smoking floor), his response was: “I don’t know who smoke, I don’t know, all rooms full.” His response was the same even when I tried to speak slower or use simpler english. Gave up and hang up phone. Luckily for the hotel, the bell boy/ luggage handlers are friendly and helpful. Otherwise I would never stay here again...
Stayed 3 nights in Aug 2018