Aromatherapy, facials, manicures and pedicures

Reviews of Dewi Sri Hotel

3 out of 5
Dewi Sri Hotel
Jl. Legian Kelod, Kuta, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 310 reviews" "
Rating 8 - Good. 119 out of 310 reviews" "
Rating 6 - Okay. 41 out of 310 reviews" "
Rating 4 - Poor. 10 out of 310 reviews" "
Rating 2 - Terrible. 5 out of 310 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

6/10 Okay

SUSAN

Liked: Cleanliness, staff & service
Great staff. Good Breakfast Average food for Lunch and Dinner
Stayed 9 nights in Mar 2024
Response from ARY on 20 Mar 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with us. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.

2/10 Terrible

Khaled

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 10 nights in Dec 2023
Response from Ary on 12 Mar 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with us. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.

8/10 Good

Gregory Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities
Considering the problem covid caused the conditions of the hotel were reasonable and you could see ongoing problems and maintenance being done reasonably priced and in a convenient location
Stayed 10 nights in Feb 2024
Response from Ary on 26 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with us. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean, quiet room, nice pool, well manicured gardens and grounds, friendly staff.
Stayed 8 nights in Jan 2024
Response from ARI on 16 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with usl. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.Best Regards,Ariyana

10/10 Excellent

Mohammad Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ARI on 16 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with usl. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.Best Regards,Ariyana

8/10 Good

Lisa, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs an upgrade not much choice very little available Pool is Luke warm water not good on the hot days when you wanna cool down Besides that excellent hotel beautiful grounds and staff are awesome
Stayed 11 nights in Jan 2024
Response from ARI on 16 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with usl. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.Best Regards,Ariyana

8/10 Good

Mohammad Amin

Stayed 1 night in Jan 2024
Response from ARY on 22 Mar 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with us. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Отель подойдет, на последние дни отдыха, если вам скоро улетать. Рядом аэропорт минут 20 ехать. При заселение дали талончик на коктейль. Завтраки вкусные, но выбора очень мало. Красивая территория, есть свои массажистки, но массажем не назовешь, просто поглаживания. До океана минут 15 пешком, зигзагом, через переулки. В номере неплохо бы обновить сидушку унитаза, и давать больше гелей, шампуней, на двоих одного тюбика было мало. Персонал приветливый, все нормально, Спасибо.
Stayed 2 nights in Jan 2024
Response from ARI on 16 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with usl. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.Best Regards,Ariyana

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely recommend this hotel. Its in a perfect location. The hotel itself has everything we needed. The rooms are very clean and the towels and sheets smelt so nice. The staff was very friendly.
Stayed 8 nights in Dec 2023
Response from ARI on 16 Feb 2024
Thank you for trusting your holiday to The Dewi Sri HotelWe were so glad to hear that you enjoyed your stay with usl. We really appreciate your review as our valuable feedback to continue developing better product and serviceWe are looking forward to welcoming you back at The Dewi Sri Hotel in the future.Best Regards,Ariyana

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I have stayed hear multiple times and never had a problem the staff were even nice enough to upgrade our room due to a problem with room we were in the staff are amazing and so friendly would highly recommend to anyone in fact I have
Stayed 7 nights in Oct 2023
Response from Dewi Sri Hotel on 14 Nov 2023
Thank you for providing us with your feedback & we are so pleased to see you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Bali

10/10 Excellent

Jinnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only problem is lots of mosquito inside the room, maybe can look into providing mosquito repellents in the rooms
Stayed 4 nights in Oct 2023
Response from Dewi Sri Hotel on 14 Nov 2023
Thank you for staying with us. we really appreciate your feedback to improve our services

8/10 Good

Ronald, Leda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and happy staff. The on-site massage facility is amazing. The only downfall was the limited breakfast menu. Basically only eggs, toast n some rice or noodles available. Other than that would highly recommend the Dewi Sri for a nice relaxing break.
Stayed 4 nights in Oct 2023
Response from Dewi Sri Hotel on 14 Nov 2023
Thank you for providing us with your feedback & we are so pleased to see you enjoyed your stay with us. We really appreciate your feedback about our breakfast to improve our services. We look forward to welcoming you again on your next visit to Bali

8/10 Good

ronald f

Liked: Amenities, property conditions & facilities
Hotel very good but food very poor. Little choice and poor quality.
Stayed 7 nights in Sep 2023
Response from Dewi Sri Hotel on 14 Nov 2023
Thank you for staying with us. we really appreciate your feedback to improve our services.

8/10 Good

Sefulu

Stayed 8 nights in Sep 2023
Response from Dewi Sri Hotel on 14 Nov 2023
Thank you for staying with us. we really appreciate your feedback to improve our services.

10/10 Excellent

Winifred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome great location and would stay again.
Stayed 6 nights in Aug 2023
Response from Ary on 13 Sept 2023
Thank you for stay with us

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2023
Response from Ari on 8 Sept 2023
Thank you for stay with us, we are in high appreciate of your review

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Ari on 14 Aug 2023
Thank you for your review

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ari on 17 Jul 2023
Thank you

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
A small older style hotel in a great location. Staff were friendly & welcoming particularly Widi & the rest of the bar staff. Food & drinks at the pool bar & restaurant were reasonably priced & tasty. I’d definitely recommend staying here for a relaxing budget priced hotel. Despite my flight being delayed, the night reception welcomed me even at 2:30am.
Stayed 7 nights in Jul 2023
Response from Nengah on 17 Jul 2023
Dear sir,Thank you for your review, we are appreciate for stay with us

10/10 Excellent

Nadine

Nice accommodation
Stayed 7 nights in Jul 2023
Response from Ary on 15 Jul 2023
Dear Nadine,Thank you for your stay with us.

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good deal for the price.
Stayed 1 night in Jul 2023
Response from Ari on 13 Jul 2023
Thank you for stay with usyour review very importance for up grade our services

10/10 Excellent

lois

Stayed 14 nights in May 2023
Response from ari on 13 Jul 2023
Thank you for stay with us

8/10 Good

Wilson

Stayed 4 nights in Jun 2023
Response from Ary on 30 Jun 2023
Thank you for your stay with us, your review is very important to upgrade our service in the future.Have a good Day

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice location and helpful staff
Stayed 6 nights in May 2023
Response from Ary on 9 Jun 2023
Thank you for your stay with us during holiday in Bali, we all in high appreciate for your review

8/10 Good

Rogani

Stayed 4 nights in May 2023
Response from Ari on 21 Jun 2023
Thank you for stay with us, we are in high appreciate for your comment

6/10 Okay

michael

Liked: Cleanliness, staff & service
Stayed 14 nights in May 2023
Response from Ari on 31 May 2023
Dear Michael,we are in high appreciate for your comment and stay with us, we hope we can improve all the service in future

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff were very friendly and helpful
Stayed 8 nights in May 2023
Response from Ary on 24 May 2023
Dear Sir, Madam,Thank you for stay with us, we looking forward to welcome you in the future

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are an absolute credit to the hotel. Great value for money and fun pool.
Stayed 26 nights in Apr 2023
Response from Ari on 17 May 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Ian

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Dewi Sri Hotel is very good value for money
Very pleasant 6 day stay with the family. It's a budget hotel which is very good value for money. The accommodation is nice, clean and comfortable. The hotel is showing some signs of needing updating but the pool, bar and rooms were good for the money. Situated down a lane that's seem better days I would recommend this place if you're on a smaller budget.
Stayed 6 nights in Apr 2023
Response from Ari on 17 May 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room very close to the pool as requested. The pool was lovely and clean and staff were very attentive and polite without being obtrusive. There were other guests who had their children in the pool until really late at night, which was annoying and unsafe. I would book again.
Stayed 10 nights in Apr 2023
Response from Ari on 17 May 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Praveen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good location
Stayed 3 nights in Apr 2023
Response from Ari on 17 May 2023
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Victoria

Stayed 7 nights in Mar 2023

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Most of the staff were great .They had a middle aged lady who should not be on front counter They had only reopened a couple of months ago .They really need to get there game together .Breakfast wasn’t very good Charging double the price for a beer than just down the road.Managment needs to implement a lot of thingsBefore Covid I had stayed many times .Don’t know if I would stay again
Stayed 10 nights in Feb 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive beer, great pool.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception, clean comfortable room and large bathroom. We had a quick one night stay but we were impressed especially for the price.
Stayed 1 night in Jan 2023
Response from Dewi Sri Hotel on 23 Jan 2023
Thank you & look forward to welcoming you back.Regards

6/10 Okay

BENJAMIN

Travelled with family
Disliked: Property conditions & facilities
Pretty average hotel. Does the job but nothing special. Cheap and relatively cheerful.
Stayed 2 nights in Jan 2023
Response from Dewi Sri Hotel on 23 Jan 2023
Thank you & look forward to welcoming you back.Regards

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and very accommodating. The facilities excellent. An absolute oasis that was quiet and relaxing yet surrounded by a bustling easy to access downtown area. Definitely intend on coming back.
Response from Dewi Sri Hotel on 16 Jan 2023
Thank you for staying with us. Look forward to welcoming you back soon

10/10 Excellent

Nur shahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Response from noni on 1 Jan 2023
Thank you and hope you have a great holidays.Look forward to have your reservation in the future

4/10 Poor

Jeaneta

Disliked: Property conditions & facilities, room comfort
UNCOMFORTABLE stay with unforfilled promises.
I booked a room with a double bed, got 2 singles with promise of moving us, which NEVER HAPPENED. BEDS WERE UNCOMFORTABLE , HARD AND LUMPY.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2020

8/10 Good

Rosetta, Perth

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are lovely. Gardens are beautiful kept. The prices of foods are slightly high when taxes are added.
Stayed 7 nights in Jan 2020
Response from Dewi Sri Hotel on 24 Jan 2020
Thank you for staying with us & appreciate your feedback. Regards

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Location was perfect ,nice walk to the beaches ,very quiet although in the middle of Kuta.can not fault .
Stayed 9 nights in Dec 2019
Response from Dewi Sri Hotel on 8 Jan 2020
Thank you for providing us with your feedback & we are so pleased to see you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Bali

6/10 Okay

Verified traveller

Stayed 10 nights in Nov 2019
Response from Dewi Sri Hotel on 8 Jan 2020
Thank you for providing us with your feedback & we are so pleased to see you enjoyed your stay with us. We look forward to welcoming you again on your next visit to Bali

6/10 Okay

Verified traveller

Travelled with family
Great location to kuta shopping nitelife . Dident like the third time staying there . Paying for a double room snd again getting a single room each time . Hard bed.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Dannielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing!
Stayed 11 nights in Oct 2019
Response from Dewi Sri Hotel on 29 Oct 2019
Thank you for providing us with your feedback & we are so pleased to see you enjoyed your stay with us.

6/10 Okay

Verified traveller

Travelled with partner
No lift. Noisy late at night. No hand towels in room. Breakfast was basic.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019