Suite | Premium bedding, minibar, in-room safe, soundproofing

Reviews of CoolRooms Palacio Villapanés

5 out of 5
CoolRooms Palacio Villapanés
Calle Santiago 31, Seville, Seville

Reviews

9.4

Exceptional

Rating 10 - Excellent. 652 out of 848 reviews" "
Rating 8 - Good. 149 out of 848 reviews" "
Rating 6 - Okay. 33 out of 848 reviews" "
Rating 4 - Poor. 14 out of 848 reviews" "
Rating 2 - Terrible. 0 out of 848 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful room, good food, walking distance to main attractions, great customer service, best bed ever! Would totally recommend this hotel!!
Stayed 4 nights in Mar 2024
Response from CoolRooms Hotel Palacio de Villapanés on 28 Mar 2024
Dear Valeria, We sincerely appreciate your feedback and the time spent writing it. It is a pleasure to know that they enjoyed the stay and that my colleagues attended toed to them according to their wishes.We hope to welcome you again in the near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Harry, GRAND CAYMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always willing to assist us.
Stayed 5 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Harry, Thank you very much such a wonderful review. We are delighted to know that our team exceeded your expectations, we give a personalized service and always strive for excellence.We would love to welcome you back to our historic palace. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Jeffrey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a very convenient location, the staff were very helpful. The shower was a bit complicated, but once you figured it out it was great.
Stayed 2 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Jeffrey, We appreciate the time you took to write this review. We are delighted to know that we were able to meet your expectations and that you enjoyed so much your stay with us. We would me more than happy to welcome you back in a near future to our palacio and to the beautiful city of Sevilla. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is further from the main shopping and restaurants then implied online and very dark, with hard to navigate streets, for walking around at night. When we inquired about parking only option given was valet, found out I could park on the street for free and stay in the spot as long as we had the spot, which we did.
Stayed 2 nights in Mar 2024
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Ken, Thank you very much for your review and the time you took to write it. The special thing about Seville is being able to get lost in the narrow streets that lead you to historic buildings like our hotel. Our car park is closed and private, therefore our clients cars are protected and we are also at their fully disposal for when they need the car. We will be more than haooy to welcome you back in a near future. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the staff were lovely, the location was ideal within walking distance to everything. No negatives whatsoever.
Response from Hotel Palacio de Villapanés on 15 Mar 2024
Dear Kate, We are delighted to know how wonderful was your stay, we truly hope we can welocme you back to our beautiful palacio. Kind regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Talat, london

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Great staff Excellent recommendations made by the staff Great hotel too
Stayed 4 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 6 Mar 2024
Dear Talat, We are delighted to know that our team made your stay exceed your expectations and were able to provide great recommendations, we always strive for excellence. We look forward to welcome you back to our sevillian palace in a near future. Best regards, Valeria Bellot Guest Relations Manager Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. Luxurious and cool.
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 6 Mar 2024
Dear Dalton, Thank you very much for the high score you have given us after your visit to our CoolRooms Palacio de Villapanés. We look forward to host you again in the future.Best regards, Valeria Bellot Guest Relations Manager Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Carol, Sedona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Staff are wonderful
Stayed 7 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Carol, We appreciate the time you took in rating our establishment. We are happy to know that you enjoyed your stay and that our team was able to meet your expectations. Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Alvaro, Thank you so much for giving us such a high rate, we are happy to know that you enjoyed your stay in Sevilla. We look forward to welcome you back. Best regards, Valeria Bellot Guest Relations Manager by CoolRooms Manor Hotels

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning hotel with an amazing staff! The location is excellent (close to most of the top attractions) in an older part of town that is really charming. The rooms were great - definitely a five star experience. I would recommend it to anyone.
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Adam,We sincerely appreciate your review and the time you took to write it. It is a pleasure to know that you thoroughly enjoyed your stay and that the staff seemed to live up to your expectations. For us to know that you enjoyed the experience and that we certainly hope you will remember us in the future should you visit our wonderful city is the ultimate reward.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking hotel with the feel of a Moroccan Riad. Every single staff member was so friendly and helpful and attentive. Bar on site made delicious cocktails, spa was fabulous and sunsets on the roof with views of Seville were the cherry on top. Can’t wait to come back
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Mar 2024
Dear Brittany,First of all, we are delighted to receive such a nice review from you. We will be more than happy to welcome you back to our wonderful sevillian palace. We encourage you to recommend us to your family and friends.Best Regards, Valeria Bellot Guest Relations Manager CoolRooms Palacio de Villapanés by Manor Hotels

10/10 Excellent

Russell

Stayed 2 nights in Feb 2024
Response from CoolRooms Hotel Palacio de Villapanés on 28 Mar 2024
Dear Russell, Thank you for taking the time to rate our establishment. It is a pleasure to know that you enjoyed your stay. We look forward to welcoming you soon.Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Avik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've stayed in, in terms of service. The staff is very friendly and helpful and more importantly always one step ahead in anticipating your needs. The hotel is nice as well and is actually a renovated old house. We had a great time in Seville!
Stayed 2 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 8 Feb 2024
Dear Avik, First of all, thank you very much for such a wonderful review, our biggest satisfaction its to accomplish the expectations of the clients and in some occasions overcome them. Accomplish the standards of quality and service guided by the excellence it is part of our philosophy. We hope we can welcome you back to our hotel in a near future. Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Adam, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff and beautiful room
Stayed 2 nights in Feb 2024
Response from Hotel Palacio de Villapanés on 5 Feb 2024
Dear Adam, Thank you very much for taking the time to write a review. It is a pleasure to receive such a positive review and to know that we were able to meet your expectations. Best Regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful in every aspect
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 3 Feb 2024
Dear Mohd, We appreciate your comment and the time you took to write it, it is a pleasure to receive such positive feedback.We are looking forward to welcome you back in a near future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property blew us away because of how beautiful it was. Truly like stepping into another world. We adored staying here and the staff all went above and beyond to make our stay the best it could possibly be. The facilities were excellent, the room was so comfortable, the spa was lovely, and the bar was perfect. If you want a relaxing & luxurious oasis in Sevilla, stay here.
Stayed 5 nights in Jan 2024
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Kyle, We appreciate the kind words you have dedicated to us and the time you have taken to write your wonderful review. We are delighted to hear that you found our staff to be friendly and we are thrilled that we were able to meet your expectations. It would be a real pleasure to host you in the near future and to have you recommend us to your friends and family. Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Roupen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 3 Feb 2024
Dear Roupen, We deeply appreciate your time and your comment. It would be a pleasure to welcome you again in the future. Best regards,Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Irina

Stayed 4 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Irina, It is with great pleasure that we receive your feedback and high rating. We would be delighted to welcome you again in the future.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Merab

Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Jan 2024
Dear Merab, We appreciate your comment and the time you have taken to write it. It is a pleasure to know that your stay was perfect. Best regards, Valeria Bellot Guest Relation Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Yelena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay in this gorgeous historical hotel! The hotel staff was super nice and helpful. Especially Jose and Marina! I can’t wait to go back!
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear Ms. Yelena, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. Our staff strives every day to offer you the best of experiences in our wonderful city, full of tourist attractions to visit. It is a pleasure to know that you thoroughly enjoyed your stay with us and we hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Ayse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear @ Ayse, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. It is a pleasure to know that you thoroughly enjoyed your stay with us and we hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Woo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique and nice hotel. Staff were incredible and extremely welcoming as well as helpful. The property is so unique and maybe a little farther away from city center than other hotels but really worth it. Also restaurants in area were more authentic visited by locals. There is a local supermarket nearby where you can buy water and snacks. Everything is within 10 mins walk. The walk to hotel from Cathedral is safe and charming with cafes and gelato stops all along the way. Really excellent staff and beautiful hotel! Staff are professionals dedicated to their work and hotel. Loved talking to them and getting their advice
Stayed 2 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 25 Dec 2023
Dear Mr. Woo, We appreciate your comment and the time you took to write it. It helps us a lot to know the opinion of our customers as it helps us to keep improving and evolving towards excellence. It is a pleasure to know that our staff attended you at all times as they deserve and offered recommendations on restaurants and visits to the main monuments. Our hotel, located just 10-15 minutes from the main attractions of the city, is located in a strategic point to visit the main attractions of the city of Seville in a comfortable way. We hope you will visit us again in the near future. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien située, avec très bons services
Très bel hôtel avec très bons services, mais me semble un peu cher comparée à d’autres hôtels semblables
Stayed 3 nights in Dec 2023
Response from Hotel Palacio de Villapanés on 18 Dec 2023
Cher Monsieur Daniel,Nous vous remercions pour votre commentaire et pour avoir pris le temps d'évaluer votre séjour parmi nous. Ce fut un plaisir de vous accueillir pendant votre séjour à Séville et je suis sûr que mes collègues ont été ravis de vous servir pendant que vous étiez nos invités. Nous regrettons que nos services n'aient pas été à la hauteur de nos prix. Nous espérons sincèrement que votre expérience vaut la peine d'être recommandée à votre famille et à vos amis et nous nous réjouissons de vous revoir lors de votre prochaine visite à Séville. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Laura PageoResponsable des relations avec les clientsHôtel Palacio de Villapanés par Coolrooms Manor Hotels

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Palacio de Villapanés on 15 Feb 2024
Dear Svetlana, We appreciate your review and the time you took to write it.It is a pleasure to know that you enjoyed your stay and that we achieved our goal of making you feel comfortable.We hope to have the pleasure of welcoming you back soon.Best regards, Valeria Bellot Guest Relations Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a lovely hotel
Stayed 1 night in Dec 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear Jonathan, We appreciate your comment and the time you have taken to evaluate your stay with us. Our staff strives daily to ensure that our customers enjoy the experience and human warmth that we try to make them feel during their stay. It is a pleasure to know that you thoroughly enjoyed your stay and that you will stay with us again in the future. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

10/10 Excellent

Anneliese, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was wonderful. The building is beautiful and the rooms are all elegant and clean.
Stayed 3 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Anneliese, We appreciate your comment and the time you took to evaluate your stay with us. Our property, an 18th century palace, is a wonderful property to host our most valued guests. Our customer service will try to make your stay an unforgettable experience and we will do everything we can to make it happen.It will be a pleasure to welcome you again in the near future, and we hope you will recommend us to your family and friends. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service and in a very good location on a quiet street. I would stay there again.
Stayed 3 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Charles, We appreciate your comment and the time you took to evaluate your stay with us. Knowing that you would stay with us again is the best gift a guest can give us when leaving the hotel. Every day we work to create this feeling and we put all our efforts to achieve it. It will be a pleasure to welcome you again, Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

8/10 Good

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very friendly. Only negative point is the spa which is very small and jacuzzi doesn’t have bubbles. Overall we had a pleasant stay.
Stayed 2 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Vishal,We appreciate your comment and the time you took to evaluate your stay with us. Our staff works daily to make your experience complete and we are delighted that in your case the experience was complete.We will pass on your comment about the Spa to the managers and hope that overall you will have a good memory of your stay. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

10/10 Excellent

TARIKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property snd the service was excellent. Great breakfast as wel
Stayed 4 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Tarika, We appreciate your comment and the time you took to evaluate your stay with us. Our staff works daily to ensure that your experience is complete and that you return home looking forward to staying with us again. It is a pleasure to know that you enjoyed your stay and we look forward to welcoming you back in the near future.Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

10/10 Excellent

Nicole

Liked: Property conditions & facilities
AMAZING!
Cool rooms was an amazing experience from the start to finish. We had the most amazing accommodations. The rooms are beautiful with tall ceilings, the staff is amazing and the food is so good! Make sure to eat breakfast in the restaurant and enjoy a drink on the terrace! Will be back again!
Stayed 2 nights in Nov 2023
Response from Hotel Palacio de Villapanés on 8 Nov 2023
Dear Nicole, We appreciate your comment and your interest in our Hotel Palacio de Villapanés. What a great pleasure to know that you fully enjoyed your stay and that it was an unforgettable experience. It would be a pleasure to welcome you again in the near future when you visit Seville. Our breakfast is specially designed to suit the tastes of our most special guests. Please receive a warm greeting from the whole team, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

gabriela

Stayed 1 night in Nov 2023
Response from Hotel Palacio de Villapanés on 6 Dec 2023
Dear @Gabriela,We appreciate your comment and the time you took to evaluate your stay with us. It is a pleasure to know that you enjoyed your stay and we will be glad to welcome you again. Best regards, Laura Pageo Guest Relation ManagerHotel Palacio de Villapanés by CoolRooms Manor

10/10 Excellent

maritza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the staff was friendly. Good food and drinks. We were very happy with them.
Stayed 2 nights in Oct 2023
Response from Hotel Palacio de Villapanés on 20 Oct 2023
Dear Mrs. Maritza,It is a pleasure to know that you enjoyed your stay with us and that you took the time to write a wonderful review about your stay with us.We hope that your overall experience was satisfactory as you told us and that you will recommend us in the future to your family and friends.Best regards,Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a perfect location. Amazing outdoor patio. Wonderful facilities. Room was spacious with tall ceilings. Highly recommended.
Stayed 2 nights in Oct 2023
Response from Hotel Palacio de Villapanés on 15 Oct 2023
Dear Colin,We appreciate your comment and the time you took to write it.It is a pleasure to see that our hotel lived up to your expectations and that it was a great experience.Our facilities are designed to create a wonderful experience for our guests and we always think about creating this feeling that we seem to have managed to grow in you. It will be a pleasure to welcome you again the next time you stay in Seville and to welcome your family and friends.Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel in the Old City
Very charming hotel in the old city with a nice ambiance. Everyone was extra helpful and nice. The room in the renovated old part of the building was gorgeous. Only issue we needed to use the GPS every time to get back to the Hotel.
Stayed 2 nights in Sep 2023
Response from Hotel Palacio de Villapanés on 15 Oct 2023
Dear @Gianni,We appreciate your comment and the time you took to write it.It is a pleasure to see that our staff amply met your expectations and that you enjoyed your stay with us. The historic center as in all the cities of southern Spain has a labyrinthine structure that sometimes even forces local people to use GPS. It will be a pleasure to welcome you again the next time you stay in Seville and to welcome your family and friends.Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Saba, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have ever stayed in. Truly loved it.
Stayed 4 nights in Sep 2023
Response from Hotel Palacio de Villapanés on 3 Oct 2023
Dear @Saba,Thank you for your comment and the time you took to write it. It is a pleasure to receive comments like yours because they motivate us to improve, they push us to continue evolving towards excellence. Receive a cordial greeting and we hope to see you next time you visit us. Best regards, Laura PageoGuest Experience ManagerPalacio de Villapanés by Coolrooms Manors Hotels

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Palacio de Villapanés on 15 Oct 2023
Dear @Patrick,We appreciate your comment and the time you took to write it. It will be a pleasure to welcome you again the next time you stay in Seville. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end the hotel was welcoming and fabulous from the time we arrived until we left!!
Stayed 3 nights in Sep 2023
Response from Hotel Palacio de Villapanés on 15 Sept 2023
Dear Mrs. Michelle,We appreciate your comment and the time you took to write it. You can not imagine how they help us to continue improving and also how your kind words motivate us to continue growing and striving every day to constantly improve. Receive a warm greeting from the entire team of Hotel Palacio de Villapanés and we sincerely hope to welcome you again in the near future.Laura Pageo Guest Relation Manager Hotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Palacio de Villapanés on 11 Sept 2023
Dear @Sean,We greatly appreciate your words and the time taken to write your comment. We sincerely hope you enjoyed your stay and would recommend us to your family and friends.Best regards, Laura PageoGuest Relation ManagerPalacio de Villapanes by CoolRooms Manor Hotels

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly, the property is extremely well decorated, the room is very comfortable.
Stayed 3 nights in Sep 2023
Response from Hotel Palacio de Villapanés on 11 Sept 2023
Dear @Brett,We greatly appreciate your words and the time taken to write your comment. The rooms of our palace have been decorated with great care following the style of our Hotel Palacio de Villapanés. We appreciate your special mention to the staff that attended you during your stay. Best regards, Laura PageoGuest Relation ManagerPalacio de Villapanés by CoolRooms Manor Hotels

10/10 Excellent

Jayshil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, high end finishes and amenities. Very relaxing and accommodating spa.
Stayed 2 nights in Aug 2023
Response from Hotel Palacio de Villapanés on 2 Sept 2023
Dear @Jayshil,Thank you for your comment and for taking the time to write it.It is a pleasure to know that the service was up to par, as well as the amenities we offer at the hotel. We hope you choose us again on your next visit to Seville and recommend us to your family and friends. Sincerely Laura Pageo Customer Relations ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the hotel…. They had great customer service… Everything was nice and clean…
Stayed 2 nights in Aug 2023
Response from Hotel Palacio de Villapanés on 2 Sept 2023
Dear Naira,Thank you for your comment and for taking the time to write it.It is a pleasure to know that the service lived up to your expectations. We hope you choose us again on your next visit to Seville.Sincerely Laura Pageo Customer Relations ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Scott,Thank you for your stay and for taking the time to write your comment. Your comment helps us greatly to continue improving daily and above all motivates us to continue striving to improve towards excellence. We sincerely hope you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is beautiful and the staff is superb.
Stayed 3 nights in Aug 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @TessThank you for your stay and the time you took to write your comment. Your words towards the quality of service received by our staff and the experience in general makes us very proud. We sincerely hope that you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

6/10 Okay

Aaron

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Aaron,Thank you for your stay and for taking the time to write your comment. Your feedback helps us to continue improving towards excellence. Your words towards the property and the quality of service you received during your stay makes us very proud and motivates us to continue growing within the industry. We sincerely hope that you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

8/10 Good

Davide

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice property.
Stayed 4 nights in Jul 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Davide,Thank you for your stay and for taking the time to write your comment. Your comment helps us to continue improving towards excellence and to correct possible errors that we can detect thanks to it. Your words towards the property and in general the good feeling received, makes us very proud. We sincerely hope you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Tearle

Stayed 3 nights in Jul 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Tearle,Thank you for your stay and for taking the time to write your comment. Your comment helps us greatly to continue improving daily and above all motivates us to continue striving to improve towards excellence. We sincerely hope you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful historic hotel in the heart of Seville. Spacious, well equipped/furnished and clean rooms. Super friendly and professional staff. Breakfast seems a little pricey at Euro 28 pp... Overall a great experience!
Stayed 2 nights in Jul 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Peter,Thank you for your stay and for taking the time to write your comment. Your comment helps us to continue improving towards excellence and to correct possible errors that we can detect thanks to it. Your words towards the quality of service received by our staff makes us very proud. We must point out that our a la carte breakfast served in the courtyard of the orange trees allows you to repeat the dish and enjoy the best quality in an enviable environment. We sincerely hope you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot, clean, very modern
Stayed 1 night in Jul 2023
Response from Hotel Palacio de Villapanés on 13 Jul 2023
Dear David, We appreciate your wonderful review and the time you took to write it. It is a pleasure to know that you thoroughly enjoyed the experience and that the city was satisfactory to you. We are glad to have participated in a magnificent experience. Receive a cordial greeting and we are at your disposal for future reservations, Best regards, Laura Pageo Guest Relation Manager Palacio de Villapanés by Coolrooms Manor Hotels

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with interesting history! A very warm welcome and introduction to the property, beautiful amenities and room. It's a treat to stay here!
Stayed 1 night in Jun 2023
Response from Hotel Palacio de Villapanés on 1 Jul 2023
Dear Elena, What a wonderful comment! It was a pleasure serving you and making your visit to our city a little more pleasant. Every day, we strive to continue improving and growing, thanks to your comment we are filled with strength to achieve said improvement and continue this path towards excellence. We appreciate your comment and the time spent writing it. We sincerely hope to welcome you again in the near future, Laura Pageo Guest Relations Manager Villapanés Palace by Coolrooms Manor Hotels

10/10 Excellent

Tom

Stayed 3 nights in Jun 2023
Response from Hotel Palacio de Villapanés on 17 Aug 2023
Dear @Tom,Thank you for your stay and for taking the time to write your comment. Your comment helps us greatly to continue improving daily and above all motivates us to continue striving to improve towards excellence. We sincerely hope you can give us another opportunity in the future and recommend us to your family and friends. Best regards, Laura PageoGuest Relation ManagerHotel Palacio de Villapanés by Coolrooms Manor Hotels