I feel sorry giving my worst review ever to this hotel, because it does have many things going for it. The staff for example are probably trying their best and the location is simply perfect, close to the station, the ferry, bicycle rentals, restaurants, bars etc. The river and sunset views from the top floors and from the waterside terraces and floating bar are also gorgeous! HOWEVER the place is dirty and very poorly mantained!! Most importantly it is crawling with bed bugs. We saw and killed very many before going to sleep and yet we were so badly biten absolutely everywhere that we resembled pineapples more than humans for the following few days. The pain has been agonising and totally spoilt the rest of the holiday since. If you don’t fancy the same or perhaps even ending up in hospital, don’t stay here!!