Superior Room | Minibar, in-room safe, desk, rollaway beds

Reviews of Ayothaya Riverside Hotel Ayutthaya

3 out of 5
Ayothaya Riverside Hotel Ayutthaya
91/1 Moo 10, Tambol Kamong, Ayutthaya, Ayutthaya

Reviews

6.6
Rating 10 - Excellent. 11 out of 86 reviews" "
Rating 8 - Good. 27 out of 86 reviews" "
Rating 6 - Okay. 30 out of 86 reviews" "
Rating 4 - Poor. 9 out of 86 reviews" "
Rating 2 - Terrible. 9 out of 86 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

supana

Liked: Staff & service
Disliked: Property conditions & facilities
Location of the hotel is quite good on the river and close to the train station and main road into Ayutthaya. Overall the hotel is in serious need of a refurbishment. The shower was poor located above the bath. Water pressure was low and at busy times very little hot water. The flexible shower cable was too short and I had to squat to wash my whole body. The room does not have a hairdryer but is shared among rooms, with a 30 minute wait the only time it was used. AC was ok. There is a small balcony but not possible to use.
Stayed 2 nights in Nov 2023

6/10 Okay

dave

Liked: Cleanliness, staff & service, room comfort
Good view
The view was very good and the room comfortable.We did not try the breakfast and did not notice the restaurant open at other times.We would have stayed longer if the hot water was working,but I could not tolerate cold showers.Hopefully the hot water has now been restored.
Stayed 1 night in Oct 2023

10/10 Excellent

kev

Stayed 1 night in Oct 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel , good location and basic
The hotel was fine , it was expected to be this way nothing fancy but it did the job . We just wanted a budget hotel to basically sleep and use its bathroom we went out all day . The best thing was the view from our room .
Stayed 3 nights in Feb 2023
Response from SR on 22 Feb 2023
Thank you very much for your kind Review and Support. We hope to see you again in your next visut.BEst Regards,Ayothaya Riverside Team

8/10 Good

Adrian

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not quite what it looks in the photos
The whole place could use a bit of a spruce up. Overall the stay was ok but I don’t think I would stay again.
Stayed 3 nights in Jul 2022

6/10 Okay

Weerapat

Stayed 1 night in Apr 2022
Response from jeab on 30 Apr 2022
Thank you for your comment review

10/10 Excellent

Truchon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from jeab on 12 Feb 2022
Thank you for your comment Review

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The staff did not have my reservations when I checked in. The curtains did not completely close.
Stayed 1 night in Dec 2021
Response from Tanachai on 30 Dec 2021
Thank you for sending us your comments about your visit to Ayothaya Riverside Hotel. The hotel apologizes to the customers for the mistakes that have been made. The hotel will improve even further. And we hope to see you again in the future. Sincerely yours, Ayothaya Riverside Hotel

4/10 Poor

Tobias

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but hotel needs renovation
Staff at hotel very nice but the hotel needs at total renovation, very old. Room carpet was very old and dirty. Painting of walls and loft falling apart all over.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
โรงแรมวิวติดแม่น้ำ พนักงานบริการดี ราคาเหมาะสมกับราคา อยู่ในเมือง ถึงจะเก่า แต่ได้รับการปรับปรุงแล้ว
Stayed 1 night in Jan 2021

6/10 Okay

Thitisak

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

CY

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Too old. Need to do renovations. Water heater is not able to adjust and water flow too low
Stayed 1 night in Nov 2019

6/10 Okay

Fujita

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Riverside view was lovely, we also had a temple view too and cost was very reasonable. Location was so close to the train station and lots of tuktuks available for the sight seeing around the place. All in all was a great location for our trip of one night.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am sorry to say in my life of 67 years, this is one of the worst hotel I've stayed. Toilet was sooo terrible, water pressure was sooo low, cabinets was like the 1970s..stained, dirty that I won't even dare to touch it. But the view was nice, overlooking the river n bridge but not really fantastic as you see those dirty quarters opposite. THIS HOTEL NEED A MAJOR RENOVATION BADLY. The doors need to use a 1970s latch to lock. The lift lobby on the 8tg floor, the ceili g looks like eaten by white ants.. Picture in the website is too deceiving. We rent a car so the nearby train station did not add to my review. The train station is just opposite
Stayed 1 night in Aug 2019

8/10 Good

saminda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convocation and good staff
Stayed 2 nights in Apr 2019
Response from Tanachai on 17 Apr 2019
Dear customer The hotel thank you for choosing the Ayothaya Riverside Hotel as a place to stay during the family holidays and thank you for your comments and useful suggestions for the hotel. Bring your comments and suggestions to improve immediately and the hotel hopes to welcome you again on your occasion. On the way to relax in Ayutthaya With high respect General manager

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Tanachai on 12 Mar 2019
Dear customer The hotel thank you for choosing the Ayothaya Riverside Hotel as a place to stay during the family holidays and thank you for your comments and useful suggestions for the hotel. Bring your comments and suggestions to improve immediately and the hotel hopes to welcome you again on your occasion. On the way to relax in Ayutthaya With high respect General manager

4/10 Poor

daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Maybe Not Again
Desperately needs updateing .Poor place falling apart. Employees and breakfast are great but that's where it stops.Rooms are a mess. Shame as it's a great location and has fantastic views.Short walk to food and lots to do. Tested my resolve
Stayed 7 nights in Feb 2019
Response from Tanachai on 12 Mar 2019
Dear customer The hotel thank you for choosing the Ayothaya Riverside Hotel as a place to stay during the family holidays and thank you for your comments and useful suggestions for the hotel. Bring your comments and suggestions to improve immediately and the hotel hopes to welcome you again on your occasion. On the way to relax in Ayutthaya With high respect General manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice location but need to renovate. Old hotel
Good location close to train railstation and by the river but hotel is old and not maintained properly. Toilets, beds all not good condition. Towels and sheets have stains. They have been washed but need to replace with new clean ones. Breakfast limited. Resepsion was nice. Wifi signal and speed is good.
Stayed 2 nights in Jan 2019
Response from Tanachai on 13 Mar 2019
Dear customer The hotel thank you for choosing the Ayothaya Riverside Hotel as a place to stay during the family holidays and thank you for your comments and useful suggestions for the hotel. Bring your comments and suggestions to improve immediately and the hotel hopes to welcome you again on your occasion. On the way to relax in Ayutthaya With high respect General manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old city and old hotel
A bit old condition hotel... but the services are very friendly... and the city is good place to look around...
Stayed 1 night in Dec 2018

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low-cost, high service
This is a low-cost high service hotel. Excellent location. Our view was up high, overlooking the river. Excellent buffet breakfast.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Infested with bed bugs!!
I feel sorry giving my worst review ever to this hotel, because it does have many things going for it. The staff for example are probably trying their best and the location is simply perfect, close to the station, the ferry, bicycle rentals, restaurants, bars etc. The river and sunset views from the top floors and from the waterside terraces and floating bar are also gorgeous! HOWEVER the place is dirty and very poorly mantained!! Most importantly it is crawling with bed bugs. We saw and killed very many before going to sleep and yet we were so badly biten absolutely everywhere that we resembled pineapples more than humans for the following few days. The pain has been agonising and totally spoilt the rest of the holiday since. If you don’t fancy the same or perhaps even ending up in hospital, don’t stay here!!
Stayed 2 nights in Nov 2018

6/10 Okay

Kirti

Liked: Cleanliness, room comfort
For Tourist it was very difficult if hotel people
Stayed 1 night in Oct 2018

6/10 Okay

Jordey, Groningen, The Netherlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for the price
Staff is not that friendly. Location is great, near to the train station. Cleanliness of the room is poor. We got moldy blankets. No facilities; just a basic Thai room for just a basic price. Wi-Fi is from a bad quality and most of the times the signal get lost easily. Staff only speaks the Thai language; no English.
Stayed 1 night in May 2018

8/10 Good

PORNTHEP

Liked: Staff & service
Very old hotel situated by the river.
Need to do a little renovation both bedroom and bathroom.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to station
The hotel is not ideally situated to the island sector but if you arrive late on a train it’s just over the road. The bed was like a plank.
Stayed 3 nights in Oct 2017

8/10 Good

Monica Fernanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2017

6/10 Okay

Abe, Philippines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not to good!
The location is good but the amenities and facilities needs improvement. The info desk were hospitable and accomodating though.

6/10 Okay

TAKAKATSU

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
アユタヤ駅から徒歩5分圏内。セブンイレブンあり。極めて古いホテル。窓からは廃墟(建設中止ホテル朝食はない)が見える。

4/10 Poor

frederic

Disliked: Cleanliness, property conditions & facilities, room comfort
Le mobilier de la chambre est à peine digne de deux étoiles. L'eau rentre dans la chambre quand il pleut et on entend très bien les trains et les péniches passer nuit et jour.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 7 Sept 2023
Dear frederic,Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.Hotel Manager Ayothaya Riverside Hotel

8/10 Good

Verified traveller

Liked: Staff & service
鉄道旅に良い
アユタヤ駅から徒歩数分。観光スポットからはやや遠いが、鉄道旅としては便利。近くに、コンビニ、露店などもあり良かった。それにもまして、今回の宿泊に関しては予約のトラブルがあったが、ホテルのスタッフが親切に親身になって手伝ってくれて助かりました。
Stayed 2 nights in Jan 2023

6/10 Okay

Supreeya

Stayed 1 night in Oct 2022

6/10 Okay

Jakkrich

Travelled with partner
Liked: Staff & service
Disliked: Amenities
แอร์ไม่ค่อยเย็นสภาพเก่า
Stayed 1 night in Jul 2022

10/10 Excellent

Lars

Stayed 1 night in Apr 2022
Response from Supattra on 30 Apr 2022
Thank you for your comment

6/10 Okay

Chung Chi

Travelled with partner
Liked: Staff & service
酒店設施較舊,但地點方便。
Stayed 2 nights in Apr 2022
Response from supattra on 22 May 2022
Thank you for your comment

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021
Response from jeab on 20 Jan 2022
Thank you

8/10 Good

Kulissara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

PeteZero7, Pathumthani

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ราคาไม่แพงมาก วิวห้องสวย ที่จอดรถเยอะ ความปลอดภัยโดยรวมดีครับ
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
古いですよ
ホテルそのものが、古い レストランもクローズ シャワーもお湯が、出ない じゅうたんもソファーも汚い 眺望は、とても良かった
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Das Hotel Riverside ist Zentral gelegen, nähe Bahnhof, Zimmer sind soweit ok. Die Klimaanlage ist ein wenig zu laut..
Stayed 1 night in Mar 2020

10/10 Excellent

JUNJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my partner takes me all Ayutthaya by rent a moter-bic It isss
Stayed 4 nights in Feb 2020

4/10 Poor

Wenhsiung

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
不會再去住
地毯髒到無法想像 服務還可以 但1250b完全不能接受
Stayed 2 nights in Jan 2020

6/10 Okay

MAMORU

Liked: Room comfort
Disliked: Cleanliness
シャワーが……
8Fに泊まらせてもらったのですが、 お湯がほとんど出ませんでした。 水で調整すると冷たすぎて使えません。 短髪なのにシャンプーを流すのに3分位かかりました。
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cet hôtel est proche du pont pour traverser visiter tous les monuments. Outre cela, il a vraiment besoin de rénovation. La chambre n’était pas propre, le bain était sale et le lit trop dur. Le personnel était sympathique. Je ne recommanderais pas cet hôtel pour le prix. Il y en a un plus luxueux presque au même prix et avec une piscine juste à côté. Nous avons presque changé d’hôtel. Les images ne reflètent pas le réel état de l’hotel.
Stayed 1 night in Dec 2019

6/10 Okay

Eduardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet and the location are the point getters in this hotel. The rooms are big, but just not up to the standard.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
วิวจากห้องพักดี สามารถมองเห้นแม่น้ำ เมือง ได่อย่างดี
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

NAOMI

Liked: Property conditions & facilities
朝食が美味しかった
アユタヤ駅から徒歩5分くらいでした。部屋に毛虫がいた写真をアップしてた人がいたので期待することなく向かいましたが滞在期間中虫はです…この料金でこれならいいと思えるレベルでした。朝食も美味しく、スタッフも親戚でした。ただ、シャワー出が結構悪く、そこだけがうーん……て感じですが総合的には問題なしです。
Stayed 2 nights in Oct 2019

6/10 Okay

Luis

Liked: Staff & service
Disliked: Cleanliness
Hotel en excelente ubicación sin embargo nos entregaron la habitación con el baño sucio y además la cama no es nada cómoda
Stayed 1 night in Sep 2019