Indoor pool, a heated pool, pool loungers

Reviews of Courtland Grand Hotel, Trademark Collection by Wyndham

4 out of 5
Courtland Grand Hotel, Trademark Collection by Wyndham
165 Courtland Street NE, Atlanta, GA

Reviews

7.4

Good

Rating 10 - Excellent. 1169 out of 2961 reviews" "
Rating 8 - Good. 634 out of 2961 reviews" "
Rating 6 - Okay. 422 out of 2961 reviews" "
Rating 4 - Poor. 316 out of 2961 reviews" "
Rating 2 - Terrible. 420 out of 2961 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Diene

Good
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Diene, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

4/10 Poor

Paige

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Paige and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

10/10 Excellent

Delani

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pricing and the staff. Albert and Asia were excellent! Only issue was there was a sock left behind under the bed from a previous guest. And the bathroom door needed to be washed at the bottom.
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Delani, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Brian, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

2/10 Terrible

Candace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way too many people just standing around. Smelled like marijuana 24/7. No way to get anything to drink after hours. Except food delivery. 9 am on the morning of our check out, room cleaners opened our door, even though we had the do not disturb tag hanging. Good thing the top security lock was locked other wise the door would’ve opened all the way and then I would’ve acted as someone was breaking in, and it probably wouldn’t have went well for them. The cleaners were way too loud to where we couldn’t sleep in past 8am. Too expensive for valet, didn’t have a choice to not use it. Just a 1 star say. Will never come back. Told Fri t desk all of this and they said sorry, here’s your receipt. 1/10. Will not go back.
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Candace and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Jerome, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Kenyetta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Kenyetta, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

2/10 Terrible

Paul

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible! Rude staff, valet insanely overpriced compared to others nearby and took forever to get vehicle. Will never come here again
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Paul, thank you for staying at the Courtland Grand Hotel. We truly appreciate the feedback remarks given about our hotel and we are working hard to correct the problems. We hope that you will come back and visit us again!!

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay in an convenient location.
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Felicia, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

4/10 Poor

Unique Devine

Travelled with partner
Seems very old and room smelled as such. Parking price ridiculous
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Unique, thank you for staying at the Courtland Grand Hotel. We truly appreciate the feedback remarks given about our hotel and we are working hard to correct the problems. We hope that you will come back and visit us again!!

10/10 Excellent

Dondee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Dondee, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Cee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Courtland
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Cee, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not get the 2 bed room that I ordered. The cot was lumpy, the walk to the room was way too far, they said that they had a wheelchair but it did NOT work.
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Karen and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

6/10 Okay

Mete

Business traveller
They do not clean the rooms daily. Really?
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Mete and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

2/10 Terrible

Andrew

Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Andrew, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

10/10 Excellent

Asia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet line and traffic was terrible and inconvenient for tourists
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Asia, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

2/10 Terrible

Himanshu Pradeep

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst properties I've ever stayed in. The room smell musty, furniture is chipped and falling apart, even saw mold on wood at some places. Charge you resort fees for this dumpster place. Stay away from this scam hotel.
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Himanshu and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

4/10 Poor

Ariel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Ariel, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

10/10 Excellent

Shelimia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Shelimia, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

6/10 Okay

Jennifer Gail

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Jennifer, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

8/10 Good

Maricela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean hotel
Stayed 2 nights in Mar 2024
Response from Michelle on 24 Apr 2024
Hello Maricela, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Nehemiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Nehemiah, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate your positive remarks and we hope that you will stay with us again!

10/10 Excellent

Cody

Liked: Amenities
Great
Stayed 1 night in Feb 2024
Response from Michelle on 20 Apr 2024
Hello, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allyson at the front desk was wonderful
Stayed 2 nights in Mar 2024
Response from Michelle on 20 Apr 2024
Hello Kimberly, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate you mentioning the great service that our front desk agent Allyson gave to you during your stay. We hope that you will stay with us again!

8/10 Good

Ian Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Ian, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Andrea, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

8/10 Good

Sara

Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Sara, Thank your for your response regarding your stay at the Courtland Grand Hotel. We would like to thank you for staying with us and hope to get the chance to accommodate your lodging needs again in the future.

8/10 Good

Imani

Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Imani, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive scores given about our hotel. We hope that you will come back and visit us again!!

8/10 Good

Terra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. It’s just in a bad area. The inside is beautiful. It was clean. I didn’t like that parking was only valet and it was an extra $45.
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive scores given about our hotel. We hope that you will come back and visit us again!!

6/10 Okay

Toye

Travelled with family, Business traveller
People beside us woke us up at 3am screaming and arguing. We were so tired the next day.
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Toya and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

4/10 Poor

Maria Fernanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Maria, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

4/10 Poor

Heather

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Heather, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

2/10 Terrible

Audrey

Liked: Cleanliness, staff & service
The first night , some people on our floor started arguing around 2 and and stop until the police come . The second night someone started arguing again but it didn’t last as long.
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Audrey and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hotel security will now handle complaint in a timely manner. We hope that you will return to the hotel that we can show our progress. Thank you again and we do hope to see you again.

6/10 Okay

Bridgette

Stayed 2 nights in Apr 2024
Response from Michelle on 25 Apr 2024
Hello Bridgette, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

8/10 Good

Debra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Debra, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Shannon, Thank your for staying at the Courtland Grand Hotel. We appreciate your positive remarks and we hope that you will stay with us again!

10/10 Excellent

JOAQUIN, Azusa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love it
Stayed 3 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Joaquin, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate your positive remarks and we hope that you will stay with us again!

4/10 Poor

karan

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude front desk staff and below average room amenities
Stayed 3 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Karan, and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel that we can show our progress. Thank you again and we do hope to see you again.

2/10 Terrible

mary

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Mary, Thank you for staying at the Courtland Grand Hotel. We do apologize that your stay was not comforting or enjoyable. We would like to have the opportunity to prove to you that we could make your next stay better. Please let us know what some of your reason are for not wanting to return and we will try our best to accommodate you. Thank you again and we do hope to see you again.

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and very clean, the hotel did not stink from marijuana use, which is a frequent issue at all hotels as of late. The staff were very friendly and helpful. The indoor heated pool was amazing, we felt like we were in a tropical oasis.
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Hope, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate all of your positive remarks. We are delight that you had a wonderful stay and we hope that you will stay with us again!

4/10 Poor

Bridgette

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
they gave me someone else's room twice, got cursed out by both guest for trying to open their door and entering room. Manager too busy to talk to me. Gave me a free meal for getting my safety threaten. Will not recommend
Stayed 3 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Bridgett, and thank you for staying at the Courtland Grand Hotel. We do apologize for the inconvenience that you experienced during your stay with us. We have since then corrected the problems that you responded to and hope that you will return to the hotel so we can show our progress. Thank you again and we do hope to see you again.

4/10 Poor

Eindray, Austin

I stayed in the room on the 5th floor. People from the next room tried to open my door at 9:30 pm while I was asleep. And also someone tried to open the connection door. I asked the staff, and they moved me to the new room immediately on the 7th floor. I did not have good luck while staying in the room on the 7th floor too, the people from the next room fought after 10 pm, then I also could hear they had sex at midnight. I was trying to sleep because my flight the next day departed at 6 am and I needed to wake up around 4 am. I couldn't sleep till 2 am due to the noise from the next room. Overall, the room was nice but the walls were thin and the people who stayed there were not very nice. I will not be staying there ever again.
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Eindray, thank you for staying at the Courtland Grand Hotel and we do appreciate your honest remarks. We do apologize for the inconvenient stay that you endured and we hope that you will give the Courtland Grand Hotel another opportunity to accommodate your lodging needs in hopes of making your stay comfortable and enjoyable.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property, central location to GSU
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Kirk, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this hotel. We really enjoyed the location
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello James, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate your positive remarks and we hope that you will stay with us again!

10/10 Excellent

Ruie, Waverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Ruie, Thank your for staying at the Courtland Grand Hotel. We hope that you will stay with us again!

8/10 Good

Nisaa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was nice and a walkable distance from the coca cola museum and Georgia Aquarium.
Stayed 4 nights in Mar 2024
Response from Michelle on 20 Apr 2024
Hello Nisaa, thank you for staying at the Courtland Grand Hotel and we do appreciate the positive remarks that were given to us. We hope that you will choose the Courtland Grand Hotel again for your lodging needs.

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Hello Jarvis, Thank your for your response regarding your stay at the Courtland Grand Hotel. We appreciate your positive remarks and we hope that you will stay with us again!

10/10 Excellent

Carlos

Travelled with pets, Travelled with partner
Liked: Staff & service
The walls of my room were spots liquid splashed and dirty
Stayed 2 nights in Mar 2024
Response from Michelle on 20 Apr 2024
Hello, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive score given about our hotel. The hotel will be do doing some renovating in the near future and all rooms will be give a touch up. We hope that you will come back and visit us again!!

8/10 Good

Tim

Business traveller
All staff members were fantastic
Stayed 3 nights in Mar 2024
Response from Michelle on 20 Apr 2024
Hello Tim, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel staff members. We hope that you will come back and visit us again!!

10/10 Excellent

Payden

Stayed 1 night in Apr 2024
Response from Michelle on 24 Apr 2024
Hello Payden, thank you for staying at the Courtland Grand Hotel. We truly appreciate the positive remarks given about our hotel. We hope that you will come back and visit us again!!