Suite, 1 Bedroom | Living area | 37-inch flat-screen TV with cable channels, TV

Reviews of Courtyard by Marriott Atlanta Alpharetta

3 out of 5
Courtyard by Marriott Atlanta Alpharetta
12655 Deerfield Pkwy, Alpharetta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 249 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie, Ellenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Leo

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Appliances not working. Staff dont deliver on their word.
Stayed 2 nights in Mar 2024
Response from Cory on 22 Mar 2024
Hello Leo,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the operations and maintenance leadership teams to ensure this type of situation will not happen in the future

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in clerk was wonderful. She graciously gave me a first floor room close to the door as one of us was in a wheel chair. I didn't have too even ask. She asked me.
Stayed 1 night in Mar 2024

10/10 Excellent

Jackson

Stayed 3 nights in Feb 2024

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were courteous. Check in was easy. Clean and quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for just one night, so I can't say much, but while I was there, everything was very good

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with partner
It was mid
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy to get all the events we had for the weekend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Patty was excellent! She was friendly and very informative and accommodating! Clean rooms and comfortable bed. Shower was awesome!
Stayed 1 night in Feb 2024

8/10 Good

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

Gbolahan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven, Mesquite

Liked: Cleanliness, staff & service, property conditions & facilities
Orlando at the front desk made our stay, he was always happy even though it was Christmas and he was working.
Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Travelled with partner
Liked: Amenities, property conditions & facilities
While the bathrooms may be a little bit dated, the staff was extremely friendly and helpful. The overall experience was great. I would stay here again if I was passing through.
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Karina

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

7Gulley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Dana

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! Bed was so comfy and the location was perfect!
Stayed 1 night in Dec 2023

10/10 Excellent

Kejuan

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. We needed a crib and staff got it to in no time. Front desk associate was very helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Thomas

Stayed 1 night in Nov 2023

2/10 Terrible

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with check-in. After travling all day to find out our prepaid reservation was cancled. It took well over an hour for Expedia and Marriott to finally allow us in. This is totally unacceptalble to put the customers in the middle of their corporate haggling. Hotel had several rooms available and should have immediately checked us in and settled their dispute privately after the customer was taken care of.
Stayed 2 nights in Nov 2023

8/10 Good

Pamela

Stayed 1 night in Nov 2023

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put in a room right above where cars pull in to check in so it was a little noisy. Hotel did not appear full so I feel checkin desk could have chosen somewhere better.
Stayed 1 night in Nov 2023

10/10 Excellent

Ingrid

Stayed 1 night in Nov 2023

2/10 Terrible

N

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Tammye

Stayed 1 night in Nov 2023

10/10 Excellent

Alexandros

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Oct 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

MARC, chalfont

Stayed 3 nights in Oct 2023

10/10 Excellent

Jada, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying here definitely would recommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Deizah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Oct 2023

10/10 Excellent

Travis

Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive landscaping and public areas. Room was generally fine. We were given a room that was Accessible and the bathroom was not very attractive but was serviceable.

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TYPICAL COURTYARD, CLEAN AND COMFORTABLE BUT NOTHING OUTSTANDING. STRANGE THAT THE BAR WAS ONLY OPEN DURING THE WEEK?
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found it very clean, and the staff was very friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service
Lobby was very nice. Staff very friendly and helpful. The area where the rooms are was very dark and outdated. Rooms had very dim lighting, and need updating.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really clean. The front desk staff were amazing !
Stayed 1 night in Sep 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Courtyard Team on 12 Sept 2023
Thank you for sharing your experience with us.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front check in was very friendly and helpful. Room was as pictured. Very quiet location. Peaceful.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had been looking forward to our stay here, as it was the first Courtyard we had stayed at since approximately 2000. Prior to then we had been able to frequently stay at Courtyards. We were disappointed by how small the room was, the limited horizontal surface space and storage space in general, and with the abysmally small 'refrigerator'. This was a dorm-sized fridge, but did not have as much interior space as dorm fridges have. There was literally space for one six pack of soda, one tall bottle (think liter bottle), and one ledge 3-4" deep by 11" wide and 7" tall. The sofa, while firm, which I like, was so deep that there was no way to take advantage of the sofa back without climbing onto it. As my husband was recovering from surgery, that did not work well. Overall, disappointed.
Stayed 3 nights in Aug 2023

8/10 Good

Ellis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being able to extend my check out was very easy and convient
Stayed 1 night in Sep 2023