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Palacio de Doña Leonor

3.5 star property
Colonial hotel with 24-hour business centre and outdoor pool

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Photo gallery for Palacio de Doña Leonor

Interior entrance
Interior detail
Exterior
Point of interest
Standard Room, 2 Double Beds | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Garden
Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Double Beds

Highlights

Garden
Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Living area | Flat-screen TV

Junior Suite, 2 Double Beds

Highlights

Garden
Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 1 King Bed

Master Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Master Suite, 1 King Bed

Highlights

Garden
Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4ta. calle Oriente # 8, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Central Park - 1 min walk
  • Antigua Guatemala Cathedral - 2 min walk
  • Casa Santo Domingo Museum - 7 min walk
  • La Merced Church - 7 min walk
  • Antigua Market - 8 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 66 min drive

Restaurants

  • ‪Starbucks Antigua - ‬3 min walk
  • ‪La Fonda de la Calle Real - ‬3 min walk
  • ‪Café Barista - Antigua - ‬2 min walk
  • ‪Lava Terrace Bar and Burgers - ‬2 min walk
  • ‪Doña Luisa Xicotencatl - ‬1 min walk

About this property

Palacio de Doña Leonor

Boutique hotel near Central Park
Located close to Choco Museum and Antigua Guatemala Cathedral, Palacio de Doña Leonor provides a terrace, a garden and dry cleaning/laundry services. The on-site restaurant, Restaurante, offers breakfast, lunch and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A TV in reception, a front desk safe and free newspapers
Room features
All rooms are individually furnished, and have comforts such as premium bedding, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Private gardens, daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 10 per stay; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1773
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 12.00 per person
  • Airport shuttle fee: USD 22 per person (one way)
  • Valet parking fee: USD 10 per stay (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palacio de Doña Leonor
Palacio de Doña Leonor Antigua Guatemala
Palacio de Doña Leonor Hotel
Palacio de Doña Leonor Hotel Antigua Guatemala
Palacio Doña Leonor Hotel Antigua Guatemala
Palacio Doña Leonor Hotel
Palacio Doña Leonor Antigua Guatemala
Palacio Doña Leonor
Palacio Doña Leonor Antigua G
Palacio de Doña Leonor Hotel
Palacio de Doña Leonor Antigua Guatemala
Palacio de Doña Leonor Hotel Antigua Guatemala

Frequently asked questions

Does Palacio de Doña Leonor have a pool?

Yes, this property has an outdoor pool. Pool access starts at 9:00 AM.

Is Palacio de Doña Leonor pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Palacio de Doña Leonor?

Self-parking is free at this property.

What time is check-in at Palacio de Doña Leonor?

Check-in start time: 3 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Palacio de Doña Leonor?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Palacio de Doña Leonor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22 per person applies.

Where is Palacio de Doña Leonor located?

Located in the heart of Antigua Guatemala, this boutique hotel is steps away from Central Park, Choco Museum and Antigua Guatemala Cathedral. Santa Clara Convent and Casa Santo Domingo Museum are also within 10 minutes.

Palacio de Doña Leonor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 2 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

James, NYC

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic colonial hotel, comfortable large rooms with balconies to view the amazing volcanoes. The staff really accommodating and friendly. Great location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character of the property was amazing. The location was top notch. Service was great.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial mansion . Exceptional rooms. Excellent service.
Stayed 1 night in Dec 2019

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST AWESOME !! Clean friendly lovely views the best ever
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

JZ, Australia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful authentic property Would come back and recommend
Stayed 2 nights in Sep 2019

4/10 Poor

Dr. Rudy

Liked: Cleanliness, staff & service
Disliked: Room comfort
disapointing! can not trust the reservation
Service very friendly. No coffee in room. Did not get the room I reserved. Got a room with no balcony or view and was stuffy. Can not trust that they will give you the room you sererve and pay for. I reserved a room with a balcony facing the street and got oneI could not open the one window because could be seen from front desk.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Bathrooms and details in the rooms. Pool was small and warm. Would stay again. Wished there was a sauna!!!!
Stayed 1 night in Aug 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitivamente regreso
Muy buen servicio, atención a los detalles y elegante.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place, an oasis in the middle of town.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at an even more amazing location. Check in staff was excellent. Couldn’t of asked for a better stay. Will be back here 100%.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is just breathtaking, you feel as if you were living in a palace in the XVI century (which actually is). The building was built for the daughter of Don Pedro de Alvarado, Guatemala’s conquistador and founder of Antigua Guatemala. As such, there might be a couple of amenities in modern hotels that this one is lacking, but overall this is an experience to be lived. Since the balconies face a busy, central street, the doors seal completely and it might get too hot or too cold at night. But the beds and pillows are uber comfortable. Bathroom is small with more than enough towels and toiletries and good water pressure. The staff is very accommodating and nice. They do have a topnotch bar and the Moscow Mules should be tried. They don’t have their own parking lot, so if you’re driving it might be a bit of a hassle to find a parking lot close by, I’d advice to coordinate in advance with the hotel. Make sure to take pictures of the garden as well. Beautiful!
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
No parking room is at the lobby cero disposition to change very negative people
Stayed 2 nights in Apr 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Clive a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Antigua.
Fabulous historic oasis in center of Antigua. The courtyard is a treasure , the rooms lovely and the staff very friendly and helpful.
Stayed 3 nights in Feb 2019

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X mas vacation
Amazing place and the hotel to visit. We loved it so much and plan to go back next year. One minor thing is that the room is not equipped with a coffee maker nor a refreezerator.
Stayed 4 nights in Dec 2018

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible location, within a few minutes of everything. Mostly friendly staff, indifferent service at the restaurant. What I really didn't like was the bed, hard as a rock! At least a soft topper if not a mattress change altogether is required.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nadir, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the few historic colonial homes that remains intact. Most the other ones are cut up into hostels and cheap restaurants. Stepping into the palacio is like stepping back into the 16th century. It has one of Antigua’s most beautiful gardens. The hallways are grand and well decorated with antiques and comfortable sofas. I stayed in the largest room in the hotel, the King Suite. It was a room fit for a king. Huge king sized canopy bed, beautiful sitting area, large wood burning fireplace (with lots of firewood) and two massive windows which opened onto the street below and offered incredible views of all the volcanoes. The restaurant service was excellent as was the food. I highly recommend this hotel. It is definitely worth every penny.
Stayed 4 nights in Aug 2018

10/10 Excellent

Philip

Gorgeous centrally-located hotel
This hotel is beautiful and I can't think of a better location in Antigua. Everything in the hotel is very historic and the inner courtyard is beautiful. I was in a room with 2 twin beds even though I booked a room with a king. The front desk offered to move me to one of the available King rooms but they actually weren't as nice so I stayed in the one they gave me. The wifi is a bit weak in the rooms on the 2nd floor but still functional.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful antique building and old-world furniture. A little loud if you have a room overlooking the street.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous historic oasis in Antigua
We loved everything about this hotel, from the location a block from the plaza and the history of the converted Spanish colonial mansion to the serene courtyard, excellent service and portraits hanging in the rooms. Having walked around Antigua and poked our heads into a number of hotels, I have to think Palacio de Doña Leonor is wildly underrated, as I didn't see anywhere I'd rather have stayed. Although we're consummate explorers, we chose to stay in the hotel for drinks several times just to enjoy the space.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful historic property. Quiet oasis in the middle of the bustling city. Stayed in the Dona Luisa is spacious and charming. The hotel staff provided exceptional service. I will return.
Stayed 2 nights in Jul 2018

4/10 Poor

Thelma

Liked: Cleanliness
Disliked: Room comfort
Bad room
We recieved a room with two beds after reserving one king sized... we were moved to a king sized bedroom without a window and with air condition. They said they didn't have any other room available but upon checking in hotels.com there were 3 more rooms available... the lady just didn't care to do the change and blamed the system. We received free breakfast for the inconvenience. The morning after we had the noise of breakfast right out our door...see pic. Very loud! We couldn't sleep in!
Stayed 1 night in Sep 2017