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Reviews of Hotel Platinum Inn

3 out of 5
Hotel Platinum Inn
B/S. Gujarat Gram Haat, Anjali Cross Roads, Vasna, Ahmedabad, Gujarat

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
NOT RETURNING BACK...BELOW EXPECTATIONS.
Very Poor Service.lots of improvement needed in service aspect.Front desk staff needs more training.Please keep hallway lights on.Do not save energy bill at the cost of comfort.It is dark .I mentioned it to your staff and a manager both.still it wasn't taken care of.when guest asks you to tidy up the room, please replenish toiletries etc.TV remotes.don't work.Do Pest control please.. Lizard came to room in the middle of the night... Also ,keep notepad and pen for guest Don't just keep minibar menu on the table. NOT Returning back to this hotel.
Response from Sammohan Banerjee, General Manager on 2 Jun 2018
Dear Ms Sheetal, Greetings from Platinum Hotels, Ahmedabad. Thank you sharing a constructive feedback of your recent visit to Hotel Platinum Inn Ahmedabad. At the onset, I would like to apologize to you for the various instances of lapse in service- I can assure you these are certainly not the standards we operate at. Although you have left a detailed feedback of your visit, & feedback has been shared with all the members of my team and we all regret the inconvenience faced by you. We look forward to turn your experience around on your next visit with us, and I hope you give us that opportunity. Regards,

6/10 Okay

Travel Junkie, london

Liked: Staff & service
Disliked: Property conditions & facilities
typical Indian hotel
The staff are the shining stars of this hotel, helpful, friendly. Requested room change as I was given an older room with an Indian bed not the one in the pictures. Which was handled promptly. Room had tea/coffee but with powdered milk. You get charged for real milk!! Location is ok - there’s plenty of local restaurants. I wouldn’t normally have booked this type of hotel but there was no accommodation due to a expo in the city. Would only recommend if desperate.
Stayed 4 nights in Feb 2018
Response from Sammohan Banerjee, General Manager on 20 Mar 2018
Dear Sir, Greetings from Platinum Family, Ahmedabad. Thank you for taking the time to review our Hotel. We ensure to make your every experience pleasant at our hotel and we are pleased to note that you were delighted with the level of services provided by our team. We will take care of the in room part as well. Looking forward to see you soon. Regards,

10/10 Excellent

kumarapandian, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Ahmadabad
Friendly staff. Nice and clean room. Decent breakfast. Very helpful staff. Some issue with wifi. Will stay again here.

10/10 Excellent

Viren, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Overall very good experience. However as they also run a Banquet hall which has continuous usage ( functions ) leads to vehicle parking issue, which they need to adress. Suggestion - to keep reserved parking space for hotel guests.
Response from Animesh Damani on 5 Feb 2016
Dear Mr. Viren, Thank you for your choosing Hotel Platinum Inn on your recent visit to Ahmedabad. We are pleased to note that you enjoyed our hospitality. Your suggestion regarding the parking has bee noted by us and we will strive to make an improvement on the same.

8/10 Good

shashwat, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in ahmedabad
Great place to stay. Spacious rooms and good food... clean hotel and courteous staff.
Response from Animesh Damani on 5 Feb 2016
Dear Mr. Shashwat, Thank you for choosing Hotel Platinum Inn for your recent visit to Ahmedabad. We are pleased to note of your satisfaction with our services and look forward to welcoming you back on your next visit.

6/10 Okay

Nitin, Poona

Liked: Cleanliness, room comfort
Fantastic
Very comfortable
Response from Animesh Damani on 5 Feb 2016
Dear Mr. Nitin, Thank you for choosing Hotel Platinum Inn for your recent stay in Ahmedabad. We are pleased to note of your satisfaction with our services and look forward to welcoming you back soon.

8/10 Good

SRK, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good One
Excelent!!
Response from Animesh Damani on 5 Feb 2016
Dear Mr. SRK, Thank you for choosing Hotel Platinum Inn for your recent stay in Ahmedabad. We are pleased to note of your satisfaction with our services and look forward to welcoming you back soon !

8/10 Good

Rajesh, ludhiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good hotel
overall very satisfying
Response from Animesh Damani on 5 Feb 2016
Dear Mr. Rajesh, Thank you for choosing Hotel Platinum Inn for your recent stay in Ahmedabad. We are pleased to note of your satisfaction with our services and look forward to welcoming you back soon !

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel.. Fantastic Rooms..
The staff are not courteous.. But the hotel is good.. Staff need some training in guest relations.
Response from Animesh Damani on 5 Feb 2016
Dear Sir/Madam, Thank you for choosing Hotel Platinum Inn for your recent stay in Ahmedabad. We are pleased to note of your satisfaction with our services and look forward to welcoming you back soon !