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Reviews of The Oberoi Amarvilas, Agra

5 out of 5
The Oberoi Amarvilas, Agra
Taj East Gate Road, Agra, Uttar Pradesh

Reviews

9.6

Exceptional

Rating 10 - Excellent. 255 out of 300 reviews" "
Rating 8 - Good. 29 out of 300 reviews" "
Rating 6 - Okay. 8 out of 300 reviews" "
Rating 4 - Poor. 2 out of 300 reviews" "
Rating 2 - Terrible. 6 out of 300 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Yoko

Stayed 1 night in Mar 2024

10/10 Excellent

Tushar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oberoi Amarvilas is located at a great location super close to the Taj Mahal. During our stay, the staff were very courteous and the hospitality provided was excellent. The hotel has amazing views of the Taj Mahal which made our stay even more rewarding. Great food and dining options as well. Parking also has an EV Charging station which we required on our trip and were pleasantly surprised to see it available. We would love to come back to this property again in the future.
Stayed 1 night in Feb 2024
Response from Mohit on 24 Feb 2024
Dear Guest,Thank you for writing such a lovely review of your experience on Expedia. Our utmost focus is to provide our guests with personalized service which meets high standards of hospitality. Thank you for sharing your appreciation of my team who make this place so unique and welcoming.We hope to remain your preferred hotel on all future visits to the city and look forward to welcoming you back again soon.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

David, Bowdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Agra to visit the TM. Amazing staff and overall quality. Loved the stay
Stayed 2 nights in Feb 2024
Response from Mohit on 23 Feb 2024
Dear Guest,Thank you so much for taking the time to write this review.I'm sincerely delighted to read that you enjoyed your stay with us. I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

8/10 Good

Mahesh

Liked: Staff & service
Extremely Overpriced vs other options nearby
Stayed 1 night in Feb 2024
Response from Mohit on 12 Feb 2024
Dear Guest,Thank you for taking the time to review us on Expedia.I have noted your feedback. The price we charge is in line with most hotels in the city and across our chain. However, I will keep your feedback on record for when we next review the pricing structure.I thank you for your feedback and trust I have your understanding in this matter. Thank you,Mohit MalhotraGeneral Manager

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oberoi in Agra Amarvilas is one of the nicest hotels my husband and I have stayed in . The attention to detail is second to none . The beautiful Taj Mahal is in viewing distance from the hotel and hotel balcony’s , the staff think of everything especially Khushi who arranged transport for us when we didn’t know the Gatimann express was cancelled . Her attention to every detail and aspect of our visit. She is truly the Oberoi’s Gem . A big Thank-you to her
Stayed 1 night in Jan 2024
Response from Mohit on 9 Feb 2024
Dear Guest.Thank you for taking the time to review us on GoogleI am glad to read that you enjoyed the facilities at the hotel exceeded your expectations. We do take pride in catering to our guests’ needs in the best way we can. Thank you for your kind and wonderful words of praise for Khushi and the team.We thank you for your review once again and hope to welcome you back again soon.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

David, New York

Travelled with partner
Liked: Staff & service, property conditions & facilities
Opulence in a beautiful setting!
Stayed 2 nights in Jan 2024
Response from Mohit on 10 Feb 2024
Dear Guest,Thank you so much for taking the time to write this review. I'm sincerely delighted to read that you enjoyed your stay with us. I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

zafir

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely phenomenal
Stayed 1 night in Dec 2023
Response from Mohit on 10 Feb 2024
Dear Guest,Thank you so much for taking the time to write this review. I amm delighted to read that you enjoyed your stay with us and were complemented by our warm hospitality.We look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

2/10 Terrible

Rajdeep

Stayed 2 nights in Jan 2024
Response from Mohit on 13 Jan 2024
Dear Guest, Thank you for rating us on Expedia. I am very concerned to note your rating about our hotel. At Oberoi Hotels we take great pride in ensuring that every guests who visits us, leaves as an ambassador of the hotel. It pains me greatly to know that we failed to achieve this in your case. I would very much like to better understand your experience at our hotel which was not to your liking and would request you to please write back to us. Your feedback is greatly valued by me and I assure you the learnings will be put to good use. Thank you, Mohit MalhotraGeneral Manager

10/10 Excellent

Michael, Whitley Bay

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

10/10 Excellent

Enkhbayar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Unique experience. Unforgettable views of the Taj.
Stayed 2 nights in Dec 2023
Response from Mohit on 9 Dec 2023
Dear Guest,We are incredibly grateful that you took the time to leave us such a positive review!We are blessed with a unique view of the Taj Mahal, and charming sceneries, and our guests often mention that the hotel is like an ‘oasis’. It is very special to know this from you as well. Once again, we thank you for your review and hope to have the pleasure of welcoming you back soon. Warm Regards,Mohit Malhotra General Manager

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very refined hotel both in terms of service, and accommodation. Amazing views of the Taj Mahal. Stayed at Rambagh Palace in Jaipur and the Oberoi was a far nicer stay, especially in terms of service.
Stayed 1 night in Nov 2023
Response from Mohit on 9 Dec 2023
Dear Guest,Thank you for taking the time to share your comment on Expedia.I appreciate your positive feedback about our services and accommodation. We do take pride in catering to our guests’ needs the best way we can. Thank you for acknowledging our efforts. The team and I are grateful for your support and look forward to welcome you back soon. Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Best staff. The Rooms have the best view of Taj. Temperature controlled pool. The kitchen tour by the chef is really a nice touch
Stayed 1 night in Nov 2023
Response from Mohit on 25 Nov 2023
Dear Guest,Thank you for staying with us and sharing your experience on Expedia.We are delighted to learn that you liked the beautiful views of the Taj Mahal from your room and found our hospitality to your satisfaction. Thank you indeed for your service.The team and I are grateful for your support and look forward to welcome you back soon. Thank you,Mohit MalhotraGeneral Manager

10/10 Excellent

Nandakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Deborah

Stayed 1 night in Nov 2023
Response from Mohit on 13 Jan 2024
Dear Guest, Thank you for rating us on Expedia. I am very concerned to note your rating about our hotel. At Oberoi Hotels we take great pride in ensuring that every guests who visits us, leaves as an ambassador of the hotel. It pains me greatly to know that we failed to achieve this in your case. I would very much like to better understand your experience at our hotel which was not to your liking and would request you to please write back to us. Your feedback is greatly valued by me and I assure you the learnings will be put to good use. Thank you, Mohit MalhotraGeneral Manager

10/10 Excellent

Brian, Wilton Manors

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I’ve ever stayed at! The staff was amazing! Great views from all of the rooms directly looking at the Taj Mahal. It’s expensive, but definitely worth it! Highly recommend if you are visiting Agra.
Stayed 2 nights in Oct 2023
Response from Mohit on 20 Oct 2023
Dear Guest,I sincerely appreciate you for taking the time to post a review of your experience on Expedia.We were thrilled to read that you had such a great time and that we were able to contribute to your overall travel experience. The beautiful view of The Taj Mahal from the room is among the highlights of the hotel. The team is pleased to know from your comments that their efforts were so well appreciated. It was a pleasure to have been of service to you.We thank you once again for your review and on behalf of the team, we hope to welcome you back soon.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection and Paradise
The Oberoi provided the best hotel experience anyone can receive. The place was immaculate, the staff were attentive, and I wish all hotels and resorts were like Oberoi. They have set the standard on what you should expect from a hotel/resort and thus far, no place can compare. If I ever go back to Agra, I wouldn't stay anywhere else but there.
Stayed 1 night in Oct 2023
Response from Mohit on 25 Nov 2023
Dear Guest,Thank you for posting such an endearing review on Hotels.com.It gives me an immense sense of pride to read your feedback. Genuine care and concern for our guests is one of the key values of our organisation. I am sincerely touched by your generous words of appreciation for the services rendered by our team and happy to know that you had a comfortable stay.Thank you once again and my team and I look forward to welcoming you back.Warm regards,Mohit Malhotra

10/10 Excellent

Isabel, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course the unobstructed view of the Taj Mahal from every room is the Oberoi’s top attraction. But I would say the incredible attention to detail & fabulous costumer service is a close second. Staff are incredibly kind and attentive, they anticipate your every need. I was most impressed with the tray with wet towels waiting for us when we returned ecstatic but drenched in sweat from our sunrise tour of the Taj Mahal.
Stayed 1 night in Sep 2023
Response from Mohit on 7 Oct 2023
Dear Guest,Thank you so much for taking the time to write this review. I'm sincerely delighted to read that you enjoyed your stay with us and were complemented by our warm, personalised hospitality.I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Rose

Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023

10/10 Excellent

Ankesh, New Delhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, ambience and food
Stayed 3 nights in Sep 2023
Response from Mohit on 7 Oct 2023
Dear Guest,I am extremely delighted that my team has lived up to your expectations and your encouraging feedback is greatly appreciated. I thank you for your time spent on reviewing us and hope to have the pleasure of welcoming you back again soon. Your recognition of our efforts will motivate us further to do better with each passing day.Warm Regards,Mohit Malhotra General Manager

10/10 Excellent

TARUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2023
Response from Mohit on 7 Oct 2023
Dear Guest,Thank you for sparing your valuable time to share your experience on ExpediaIt has always been our utmost focus to provide our valued guests with personalised service that meets the highest standards of hospitality. I have shared your gracious compliments with the team.The team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Warm Regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Rahul

Stayed 1 night in Aug 2023

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jiten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most incredible stay with the best service we’ve had. Every single staff member was very polite and helpful and the property itself was stunning. Throughout our stay we had surprises that made everything so special as we were celebrating our engagement. If we were ever in Agra again it would have to be this hotel!
Stayed 2 nights in Jul 2023
Response from Mohit on 8 Aug 2023
Dear Guest,Thank you so much for your review about your stay on Expedia.Special touches and insightful service have a huge impact on the overall experience and I am delighted to know that the team was able to create an impression on you with thoughtful gestures and anticipative service. Thank you for your kind comments.Once again, we thank you for your review and hope to have the pleasure of welcoming you back soon. Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Nallakkan, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service , one of best hotel in India
Stayed 1 night in Jul 2023
Response from Mohit on 8 Aug 2023
Dear Guest,Thank you so much for taking the time to write this review. I'm sincerely delighted to read that you enjoyed your stay with us and were complemented by our warm, personalised hospitality.I look forward to welcoming you back for another wonderful holiday.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Snehal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property right next to Taj Mahal.
Stayed 2 nights in Jul 2023
Response from Mohit on 14 Jul 2023
Dear Guest,Thank you for taking the time to share your comment on Expedia.I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Thank you for acknowledging our efforts. We look forward to the privilege of being able to welcome you back in the not too distant future.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and amazing views.
Excellent service by all the staff. Room was impeccable and the amenties were exceptional. Great view and lovely hotel to stay in!
Stayed 3 nights in Jun 2023
Response from Mohit on 29 Jun 2023
Dear Guest,Thank you for taking the time to share your comment on Hotels.comI am delighted to read about your hotel experience that exceeded your expectations. I have passed on your generous words of appreciation to the entire team for whom it has been a great source of encouragement to continue in their efforts to exceed guest expectations. Many thanks again for the review.Thank you for choosing us and we hope to welcome you back to stay with us in not so distant future.Thank you,Mohit MalhotraGeneral Manager

10/10 Excellent

Clairem

Stayed 2 nights in Jun 2023

10/10 Excellent

Resmi

Liked: Cleanliness, staff & service, property conditions & facilities
My stay At Oberoi Amarvilas was absolutely spectacular. The property is magnificent & the attention to detail of the staff is unmatched. I felt so pampered from the moment I arrived. My room had the most beautiful view of the Taj Mahal from the balcony & the special touches for my birthday were very touching. The food was really well done as was the entertainment. The recommendation to go see the Taj early in morning was spot on. It felt like I was on a private tour & I will never forget staying here. I am so thankful to the staff for making this a birthday I will never forget!
Stayed 1 night in Jun 2023
Response from Mohit on 19 Jun 2023
Dear Guest,We are thrilled to hear that we contributed to the success of your special occasion.I am glad to note that you found the hotel property and view of the Taj Mahal from your room that exceeded your expectations. Food is an integral part of the complete hotel experience and our Chefs do not leave any stone unturned to delight our guests. Each dining experience is carefully customised for our guests, and feedback like yours inspires our chefs to deliver better every time. We are grateful that we were able to help make your birthday memorable. We are truly humbled by your generous appreciation of our team members and will convey the regards to them.We look forward to welcoming you back for a yet another wonderful and relaxing holiday experience.Warm regards,Mohit MalhotraGeneral Manager

10/10 Excellent

Suba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Oberoi hospitality was outstanding in every way. The property had great views, fantastic food, but the best part was the exceptional care the staff took to make our stay the best!
Stayed 2 nights in Jun 2023
Response from Mohit on 19 Jun 2023
Dear Guest,Thank you for sparing your valuable time to share your experience on Expedia.We pride ourselves in rendering our guests with personalized service and I am delighted that our team provided you with an exceptional experience. It has always been our utmost focus to provide our valued guests with personalised service that meet highest standards of hospitality.The team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Warm Regards,Mohit MalhotraGeneral Manager

10/10 Excellent

ANIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience ever!
Response from Mohit on 19 Jun 2023
Dear Guest,Thank you for taking the time to share your comment on Expedia.I am delighted to read feedback that hotel exceeded your expectations. Many thanks again for the review.Thank you for choosing us and we hope to welcome you back to stay with us in not so distant future.Thank you,Mohit MalhotraGeneral Manager

10/10 Excellent

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best property in the world in every way just in love
Stayed 1 night in May 2023
Response from Mohit on 19 Jun 2023
Dear Guest,Thank you for taking the time to share your comment on Expedia.I am delighted to read feedback that hotel exceeded your expectations. Many thanks again for the review.Thank you for choosing us and we hope to welcome you back to stay with us in not so distant future.Thank you,Mohit MalhotraGeneral Manager

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was stunning. The absolute definition of luxury and 5 star service. The entire staff went the extra mile to make me feel valued as a guest. As a solo female traveler this was very important to me! A special thank you Akshat & Akshat and Bulbul as they made my stay extra special with their detail and attention to my experience!
Response from Mohit on 20 May 2023
Dear Guest,Thank you for sparing your valuable time to share your experience on Expedia.We pride ourselves in rendering our guests with personalized service and I am delighted that our team provided you with an exceptional experience. It has always been our utmost focus to provide our valued guests with personalised service that meet the highest standards of hospitality. I have shared your gracious compliments with Akshat, Bulbul, and the entire team.The team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Warm regards,Mohit Malhotra General Manager

10/10 Excellent

Halana

Stayed 1 night in May 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Simon

Stayed 2 nights in May 2023

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed In
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in India.
One of the nicest places I’ve ever stayed. Service that can’t be beaten.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohammad

Stayed 2 nights in Apr 2023

10/10 Excellent

Sudesh

Stayed 1 night in Apr 2023

10/10 Excellent

Sandra

The best service ever! Amazing hotel!
Stayed 1 night in Mar 2023
Response from Mohit on 20 May 2023
Dear Guest,Thank you for taking the time to review us on Expedia.I am delighted to read that team hospitality were to your liking and it is the endeavor of our dedicated team to personalize your stay at the hotel. We truly believe that our trained and guest focused team members are our greatest asset and I will be glad to share your wonderful feedback with all, it is the endeavor of our dedicated team to personalize your stay at the hotel.The team and I are grateful for your support and look forward to welcome you back for many more wonderful stays with us.Thank you,Vishal PathakGeneral Manager

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GM Mr. Mohit is doing an amazing job. One of the best GM I have come across in the business. Some other staff members worth mentioning are sou chef Kushagara amazkmg chef and greet in service. Staff members Nihaal, Naresh and Yash. Overall an amazing experience
Stayed 1 night in Mar 2023
Response from Mohit on 18 Mar 2023
Dear Guest,Thank you for your wonderful review.Your comments on the service of our team are very encouraging. Service excellence with the urge to anticipate our guests need is what we believe in. Your valued comments are a great source of motivation for all of us to strive for creating exceptional experiences for our patrons. Thank you for your kind comments regarding the overall amazing experience at the hotel it will be my pleasure to share the same with Chef Kushagra, Nihal, Naresh, and Yash.We are grateful for your kind words of appreciation for our hospitality.Warm regards,Mohit MalhotraGeneral Managermohit.malhotra@oberoihotels.com

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agra/ Mathura 3 day , 2 nights trip
Amazing property right across the Taj Mahal. The entire staff was courteous and friendly and went out of their way to make us comfortable and addressed any concern we had with the utmost professionalism. Thank you!
Stayed 2 nights in Mar 2023
Response from Mohit on 14 Mar 2023
Dear Guests, Thank you for taking the time to write this review and also for your kind words of appreciation about your stay.I am glad to read that you have enjoyed the amazing view of Taj Mahal. All our beautiful luxury rooms are inspired by Mughal designs featuring modern technologies. I feel absolutely blessed to be working with such driven, caring and motivated individuals who genuinely work hard to ensure that all guests leave as ambassadors of The Oberoi Experience. I have shared your compliments with the entire team. We all look forward to welcoming you back many more times.Warm regards,Mohit Malhotra General Manager

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best hotels I have ever stayed in. Our room view was spectacular facing the Taj Mahal
Stayed 2 nights in Feb 2023
Response from Mohit on 11 Mar 2023
Dear Guest, We appreciate the time you have taken to share your experience on Expedia.I am happy that view of the Taj Mahal exceed your expectations during your stay with us. Thank you for your feedback. Once again, we thank you for your review and hope to have the pleasure of welcoming you back soon. Warm Regards, Mohit MalhotraGeneral Manager

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel is the best hotel I’ve ever been so far! I can’t describe how great is their customer service and the staff members are so kind and helpful. I loved my time with staying at this hotel and soon I will go back again. The rooms are phenomenal and they have a great Taj Mahal view which makes it even better. The pool is very clean and beautiful. The hotel hallways are smelling so good that made me want to stay at this hotel even more. Room service is very fast and whatever we ordered it was delivered in the matter of few minutes. We tried their Esphahan restaurant and it was amazing too. They had transitional music performer. Their breakfast buffet has so much varieties as well. Overall, I felt like I’m getting treated like a queen during my stay at this hotel and I will definitely go back again.
Stayed 1 night in Feb 2023
Response from Mohit on 11 Mar 2023
Dear Guest,Thank you for sharing feedback about your experience on Expedia.I am delighted to read that you found mostly aspects of your stay flawless. I am glad to note that you liked our cuisine and customized service experience. Our utmost focus is to provide our guests with personalized service and facilities, which meet high standards of hospitality and is indeed the small things that make a huge difference.We look forward to the pleasure of welcoming you back for another memorable stay at The Oberoi Amarvilas.Warm regards,Mohit Malhotra General Manager

10/10 Excellent

Alexandria

Stayed 1 night in Feb 2023