Outdoor pool, pool umbrellas, pool loungers

Reviews of The Grand Imperial - Heritage Hotel

4 out of 5
The Grand Imperial - Heritage Hotel
M.G. Road opposite to DM Bunglow, Near to Sai ki Takiya, Agra, Uttar Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 144 reviews" "
Rating 8 - Good. 56 out of 144 reviews" "
Rating 6 - Okay. 26 out of 144 reviews" "
Rating 4 - Poor. 10 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice colonial property. Excellent attentive staff
Stayed 3 nights in Feb 2024

4/10 Poor

Joanne, Chicago

Travelled with family
Disliked: Staff & service
Hotel was dreary. Stayed for 2 nights and room was not made up on second day. Had to request clean towels. And for some reason, all the towels were damp. Food in restaurant was mediocre. Staff not attentive. Huge disappointment!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kara

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property rich in culture and color. I loved very much . I would stay again.
Stayed 2 nights in Jul 2023

6/10 Okay

Nicholas

Stayed 3 nights in Apr 2023

6/10 Okay

massoud

Travelled with partner
Disliked: Staff & service
nice old property but has not maintained properly
Stayed 5 nights in May 2023

6/10 Okay

John

Stayed 2 nights in Oct 2022

6/10 Okay

John F

Liked: Cleanliness, staff & service, room comfort
Fantastic hotel, if you get the right room
Was a nice hotel, but the room wasn’t as described in hotels.com information. There was no furnished terrace, or deep soak bath in the deluxe room. The room we were given, 112, smelled very damp and disturbed my sleep. In addition, there was no double bed, just 2 singles pushed together and made up as a double. The bed was also too short for me, due to the footboard - I’m approx 5’8” tall. On mentioning my concerns to the manager the next day though, we were upgraded to a luxury room, which did have the bathtub and the furnished terrace, and smelled better. The bed was bigger and thus more comfortable, thus I give good marks for service. Breakfast was exceptionally good.
2 single beds
Stayed 2 nights in Mar 2020

10/10 Excellent

Picklu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We spent two nights at this beautiful heritage hotel, I loved the old fashioned brass padlocks on the doors. Our room was spacious, beautiful and clean, but a little dark and the blinds could not be opened. As the room opened onto an open baloney road noise could be hear thought out the night. I was told at check in that our room had been up-graded, however we booked and received a deluxe Room, so at the loss on that one. Restaurant was overpriced and food unappealing. At breakfast waiting an age for 2 omelettes to be made, despite the restaurant being mostly empty. On our second night we were given the bill after ordering 1 after dinner drink which made us feel most unwelcome. The hotel hosted a wedding during our stay, which detracted from the traditional Indian dance show by the pool on the first night and prevented us from using the pool or sleeping on the second night due to load music and fireworks. When we mentioned this to the staff on check out she just smiled at us.
Stayed 2 nights in Nov 2019

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the welcoming environment. The hotel was quiet and relaxing and I loved the pool and gardens.
Stayed 2 nights in Sep 2019

10/10 Excellent

Ajay, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Grand Imperial in August, the staff was very welcoming especially Mamta at the front desk who was very helpful. The rooms were clean and very specious with decor representing the time the building was built in the early 1900’s and distinctly maintains its charm. Staying here you feel like one is experiencing history, The front lawn is of a good size and feels intimate, the swimming pool is clean and a good to relax after wandering around the city. The hotel also hosts a puppet show by local artists and provides complimentary mehendi (henna) by a friendly lady named Sabiya. The breakfast is great with a good selection of Indian and continental options but the restaurant though good is a little pricy. The hotel doesn’t have a gym and the roof is accessible and you can see the Taj Mahal. Me and my family greatly enjoyed our stay and would highly recommend this hotel.
Stayed 2 nights in Aug 2019
Response from WRISHITA BISWAS on 4 Sept 2019
Dear Guest, Thank you for your review of our Hotel, following your recent stay in The Grand Imperial Agra . We are delighted to read the positive comments you made for our Hotel and I have shared your Feedback with our Team. We were thrilled to read that you had such a great time and that we were able to help contribute to your overall travel experience. I am fortunate to be working with a team which is highly driven and diligently works hard to ensure that all our guests leave as ambassadors of The Grand Imperial Agra. I have shared your generous praise with everyone, which I am sure will only inspire them to do better with each passing day. It was an absolute pleasure to have been of service to you. My team and I look forward to welcoming you back soon, if I can be of any assistance in the meantime please do not hesitate to write to me. Warm Regards, Wrishita Biswas Front Office Manager Email Address - info@hotelgrandimperial.com 9319842952

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
The staff was amazing. Great service and facilities
Stayed 1 night in Jun 2019
Response from Wrishita Biswas on 19 Jun 2019
Dear Guest, NAMASTE!! Thank you for taking out time to review our Hotel, Grand Imperial, Agra. We are happy to know from your review about the qualities of our hotel that you have shared. It has always been our goal to put in our best efforts and make our guests happy. Your review does assure us that our efforts have been fruitful. We look forward to welcome you in the near future. Thank you and Warm Regards. Wrishita Biswas Front Office Manager Grand Imperial, Agra

6/10 Okay

Vacationer, usa

Travelled with family
Disliked: Amenities, property conditions & facilities
If you like "old" this is for you. It's kinda like -- taking a step back in time.
Stayed 2 nights in May 2019
Response from WRISHITA BISWAS on 22 May 2019
Dear Guest, NAMASTE!! Thank you for taking out time to review our Hotel, Grand Imperial, Agra. We are happy to know from your review about the qualities of our hotel that you have shared. It has always been our goal to put in our best efforts and make our guests happy. We look forward to welcome you in the near future. Thank you and Warm Regards. Wrishita Biswas Front Office Manager Grand Imperial, Agra

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 3km from Taj Mahal
Great little colonial hotel, in Agra. The hotel was extremely secure, staff lovely and the breakfast out of this world. Hotel a little tired but on average great value for money.
Stayed 1 night in Mar 2019
Response from WRISHITA BISWAS on 6 May 2019
Dear Guest, NAMASTE!! Thank you for taking out time to review our Hotel, Grand Imperial, Agra. We are happy to know from your review about the qualities of our hotel that you have shared. It has always been our goal to put in our best efforts and make our guests happy. Your review does assure us that our efforts have been fruitful. We look forward to welcome you in the near future. Thank you and Warm Regards. Wrishita Biswas Front Office Manager Grand Imperial, Agra

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful historic hotel needing a few details
Beautiful grounds and historical hotel. Hot water and shower didn't work. Bathroom lights didn't work. But loved the place if those things are fixed.
Stayed 1 night in Mar 2019
Response from WRISHITA BISWAS on 6 May 2019
Dear Guest, NAMASTE!! Thank you for taking out time to review our Hotel, Grand Imperial,Agra We are happy to know from your review about the qualities of our hotel that you have shared. It has always been our goal to put in our best efforts and make our guests happy. Your review does assure us that our efforts have been fruitful. We have also taken on board your views on our Bathroom light and hot water and we will definitely give our best to overcome this problem. We look forward to welcome you in the near future. Thank you and Warm Regards. Wrishita Biswas Front Office Manager Grand Imperial, Agra

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss this Historical Gem
Devansh the general Manager was so charming enthusiastic and helpful. He was like Dev from the Marigold Hotel on speed. Area is noisy but once inside a complete oasis of calm. Wonderful period hotel with great history so don’t miss the experience. 10 minutes from the Taj Mahal
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall ambience, lawns, pool, and rooms were all great. The restaurant seemed too over priced. Better quality food at better prices available elsewhere in Agra.
Stayed 2 nights in Feb 2019

8/10 Good

RIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located between the Agra Contt and famous tourist attractions with affordable price. Hair drier was not available in the hotel.
Stayed 1 night in Jan 2019

8/10 Good

Sturczer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in Agra
The staff have been amazing on all my 5 days of my stay . But they have to change few things in their rooms. If you are allergyc then is not your hotel. rooms are very dry and moldy in bathroom. The room are frash painted and the rooms service is very focused to help you.
Stayed 3 nights in Jan 2019
Response from Sunny Saini on 25 Jan 2019
Dear Sir, Thanks for sharing your valuable feedback on, We have noted the points you have mentioned and will try our best to do the changes. Thanks and regards Sunny Saini Grand Imperial

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend you stay at the Grand Imperial in Agra. I felt transported back in time with the architecture and beautiful garden. We got a deluxe room which was spacious and nicely decorated. At night, there was a puppet show, henna artist, and folk music. The dinner buffet featured live musicians (who were teaching guests how to play some of the instruments) and delicious North Indian dishes. They also had freshly made garlic naan brought to your table. If you're looking to treat yourself to a hotel with character, stay at the Grand Imperial. (Only thing is they say the entertainment at night is "complimentary," but the performers and artists may try to pressure you to buy their products or give money.)
Stayed 1 night in Jan 2019

8/10 Good

Geoff

Liked: Staff & service, room comfort
Great old hotel in a good location. Staff friendly and helpful. Just needs a bit of attention to detail, but we would stay again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing we booked deluxe but the suites were amazing and they gave a discount on arrival. The entertainment and property was great, a beautiful heritage property to be enjoyed like a majaraji
Stayed 1 night in Dec 2018
Response from Anwesha Sarkar on 21 Dec 2018
Dear Guest, Thank you for reviewing us. We look forward to host you in another memorable stay of yours. Thank you Anwesha Sarkar Guest Relation Executive.

2/10 Terrible

Sanjeev

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a very frustrating experience because of the extremely loud music being played at a wedding that was being hosted in the hotel premises. Hotel was great, but they should not be renting out rooms while they are also hosting a wedding. We were so disappointed that the hotel service had simply no option to control the loud music.
Stayed 1 night in Dec 2018
Response from Team Grand Imperial on 21 Dec 2018
Dear Guest, I am extremely apologetic that your stay was compromised due to the loud music. We look forward to welcome you in our property. Regards, Team Grand Imperial.

10/10 Excellent

Yulie

Nice hotel, nice staff and very good food.
Stayed 1 night in Nov 2018
Response from Grand Imperial Team on 22 Dec 2018
Dear Guest, Thank you for you valuable feedback . We look forward to welcome you to yet another memorable stay with us. Regards, The Grand Imperial Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy ancient Indian flair
Very nice hotel with ancient flair. Good food and service.
Stayed 2 nights in Sep 2018

10/10 Excellent

Anselm, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Edwardian splendour but friendly and relaxed. Beautiful room, courtyards, pool, and restaurant. Staff lovely. Highly recommended.
Stayed 3 nights in May 2018
Response from Amar Chaudhary on 7 Jun 2018
Dear Mr. Anselm Namaskar from Hotel The Grand Imperial !!! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are very happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Amar Chaudhary | Front Office Manager

10/10 Excellent

LilllithQ, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely raj-inspired hotel. We loved its heritage ambiance. Helpful, friendly staff who organised our local travel arrangements and were always on hand to assist with inquiries. Our room was spacious and very comfortable and the room service and restaurant food was absolutely delicious. Definitely book here - it's central to everything but a lovely oasis of calm in busy Agra.
Stayed 3 nights in Apr 2018
Response from Amar Chaudhary on 29 May 2018
Dear Mr. Lillith, Greetings of the day !!! Thanks for the awesome review, Mr. Lillith! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could not go sleep as was not by the hotel staff that there was a function going on in their hotel and we could not sleep the whole night. People were fighting outside the hotel disrupting our stay and other people staying at the hotel.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ok
Staff not very helpful....the place looks and feels a bit "tired".
Stayed 2 nights in Jan 2018

8/10 Good

Fiona, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel room but services could be better.
Traveling around India we were in need of a bit rest and relaxation and something a little more luxurious so when a good deal popped up on Expedia for this hotel we took the opportunity and booked. Agra is a mishmash of a city so I couldn’t say that any hotel is particularly well located but this one isn’t too bad. The room was fantastic - very large with a separate sitting area. It was also very well sound proofed at the front which is a good thing as it is a very noisy area next to a main road. Fine in the room, irritating in the nice gardens. There was also a wedding at the hotel on night until early in the morning - check before you book if you value your sleep. The main negatives for us were that the spa and restaurant were very expensive - virtually Western prices - and the food wasn’t that great really. Breakfast was fine but nowhere near as good as some of our other hotels. Mostly the staff were nice but the day we checked out they were overbearing in their insistence for us to write a review - they were more intent on getting us online than they were dealing with a few issues that we had. The hotel has all the makings of a 5 star place place but lacks any of the professionalism and refinements you’d expect.
Stayed 5 nights in Jan 2018

2/10 Terrible

P, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We stayed over New Years Eve. NEVER DO THAT.
We were charged for a Mandatory (???) dinner on New Year’s Eve at $100/adult, which doubled the cost of the room, and were going to be charged for kids, but we got out of that. We were assured that, since the kids can’t stay up to midnight, we would not be bothered by the music. They were wrong. We did not sleep all night because LOUD music was blaring from both sides of the room, as if the bands were inside our bed. I understand hotels need to make money, but this was a disgusting way to take advantage of people by making them pay for a dinner and take part in an event they did not want to pay for. I thought that, since this was an upscale establishment, I would not be taken advantage of, but I was. Do not stay here on Christmas or New Year’s Eve, unless you really do want to party all night. Dissatisfied.
Stayed 1 night in Dec 2017

6/10 Okay

Jens, Copenhagen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Majestic setting
What a great hotel. But the bed was extremely uncomfortable (two mattresses put together, a pain to sleep in the middle), and spa staff approach me constantly to sell their overpriced treatments. Breakfast was good, dinner was only ok. Also, the view from my room was disastrous (see picture). Location is also not optimal for Agra.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
few issues with service, but rooms are really nice
The phone number in the confirmation email turbed iut to be from a different hotel. Hence, thr pick up from the train station brought us to the wrong place. Check in was nice, room very big and stylish. We had problems at early morning check out when the credit card machine did not work which they could not resolve. They only had a (really lovely) crib for small babies who can't turn which was a bit of a problem for our 13 months old.
Stayed 2 nights in Dec 2017

8/10 Good

Hoi yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Daryl, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old style hotel
Really nice hotel with great bar and pool area a little let down by the princes suit room as description on expedia says one or two beds with sofa bed how ever this is not the case, After showing the management description on expedia they did agree to move a 3rd bed into room
Front garden
Pool
Princes suit

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the city.
Lovely old building. Fabulous rooms with big four poster beds. Very luxurious. Clean room & bathroom. Great food in restaurant. Beer available- a problem in some places in India. Friendly helpful staff. Nice pool too.

10/10 Excellent

Hoi, Seoul, Korea

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Room is heritage one and very good. Staffs are friendly and helpful but people in Lobby are sometimes smileless. You'll find beautiful green parrots and cute monkeys in front yard. Back yard has swim pool but we didn't try it.

8/10 Good

Karen, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel close to Taj Mahal
Charming spacious room with high ceilings, fans and air-conditioning kept us cool and double wooden doors shut out the 42 degree heat. Back doors opened onto pool area. Restaurant offered buffet and a la carte. A sitar player entertained the evening crowd. An oasis 15 minutes drive from Taj Mahal. Would love to return. (Deep bath so this room is not for the mobility impaired.)

8/10 Good

Chiara

Liked: Cleanliness, property conditions & facilities, room comfort
Heritage hotel with charm
Very nice hotel with very friendly personnel; when giving your food order in the restaurant make sure that they write it down, some misunderstandings can occur. SPA recommended for quality of massages. The pool is nice but chairs and table could be cleaner.

8/10 Good

Prasanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Heritage hotel with Good service
Food was very good with cultural music by local artists.
Response from Vibhu on 20 Mar 2017
Greetings of the day from team - The Grand Imperial !!! We are extremely delighted to note that you had a great experience during your recent stay at The Grand Imperial Hotel. We are glad to acknowledge that you enjoyed the hotel environment and food including the staff courtesy. Your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience. Wishing you & your family a pleasant & healthy life ahead !

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
I cannot comment about the hotel or room condition, however I can state our experience with this hotel is very poor and would not recommend. We booked this hotel over 6 months ago, the day of our arrival we where told a wedding was taking place and said that it would be very noisy all night . They said that they sent an email to advise, but no one from our party received anything. They suggested another hotel that ended up being a nightmare !! they do not respect or care for their guests ...many good hotels in the area, save yourself from this experience and choose another one !!

10/10 Excellent

Tracey, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Indian style and courtesy
Beautiful hotel with typical Heritage style. Historical and authentic. Experienced and courteous staff. Everything is done with quiet politeness. Lots of lovely detail in decor, solid Indian wooden doors, terrace and garden, colourful tiles and Indian wooden post bed, (the best night's sleep all holiday). One of those places you wished you want to change your flight home for and book for another night or so!

8/10 Good

Sophie, Leeds, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend the hotel, although would not book taxis/air port transfers with them as the price was very inflated compared to what you can get elsewhere.

10/10 Excellent

UDYEN, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Response from Vibhu on 4 Jun 2016
Thank you for taking the time to complete a Expedia review regarding your stay at The Grand Imperial Agra I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation. We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service. It will be a pleasure to welcome you back to The Grand Imperial

8/10 Good

Lotus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Taj Mahal
Great room and grounds Beautiful heritage hotel Staff friendly Indian music during dinner
Response from Vibhu Sharma on 9 Sept 2016
Thank you for taking the time to complete a Expedia review regarding your stay at The Grand Imperial Agra I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation. We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service. It will be a pleasure to welcome you back to The Grand Imperial

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST EXPERIENCE
It was one of the worst experience ever. Stay away from this hotel. 1)the room service person from hotel wanted to know if he could visit to one of our female and wanted to know if she is alone? 2) Someone from hotel stole money from the room of our female staff. Total $220. (4 x $50 and 1 x $20) There is no safe box in the room. She had the money in a zippered purse. (4) $50.00 USD notes, Several ($20.00 USD notes) some $5 dollar notes. What went missing was all four $50.00 notes and one $20.00 note. They left behind the small notes. 3) Breakfast was terrible The coffee was instant, the water was warm and not hot. The eggs were cooked by the cook and good. Juice was sugar water, Bread was rock hard. This was 2 star quality food. Selection was terrible. 4) Shower water was rust or dirt IN room 217
Response from Vibhu on 18 Jun 2016
Dear Guest, Thank you for posting your review on Expedia .With regards your recent visit at The Grand Imperial I was most concerned to read you comment and I can assure you it will be taken up with the team and put to good use in our endeavor to provide the highest standards of service to our guests; I apologize that you were disappointed on this occasion and I hope to be able to restore your faith in The Grand Imperial in the future. Warm Regards

8/10 Good

David, Melb Australia

Liked: Staff & service
Imperial Comfort
We arrived late after a long car journey from Dehli and were greeted warmly and quickly shown to our rooms. The lunch in the dining room was of good quality and plentiful. Would happily return and recommend
Response from Vibhu Sharma on 4 Apr 2016
Thank you for taking the time to complete a Expedia review regarding your stay at The Grand Imperial Agra I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation. We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service. It will be a pleasure to welcome you back to The Grand Imperial

10/10 Excellent

Petsu, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old School Luxury
Incredibly helpful and attentive staff. Clean and spacious rooms and outdoor areas
Response from Vibhu Sharma on 4 Apr 2016
Thank you for taking the time to complete a Expedia review regarding your stay at The Grand Imperial Agra I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation. We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service. It will be a pleasure to welcome you back to The Grand Imperial

8/10 Good

Nitin , New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Good decently-priced place in the middle of city
A good hotel in the middle of the city and close to almost the city sightseeing locations and attractions. Good staff and a great place to stay. The heritage look of the hotel with ambient enviornment works well. All they need to work on is increasing their breakfast options.
Response from Vibhu Sharma on 4 Apr 2016
Thank you for taking the time to complete a Expedia review regarding your stay at The Grand Imperial Agra I am delighted to read that you enjoyed your visit and your positive review is much appreciated. This definitely helps us and our teams to stay motivated and exceed guest expectation. We try to ensure a pleasant and a memorable stay for our guests by delivering personalized guest service. It will be a pleasure to welcome you back to The Grand Imperial