The greeting staff were very welcoming, the reception was disorganised. We had to queue to check in, people pushed in and this was unnoticed by the reception staff. Our room was not ready, I asked if there would be a Taj view from our room, and was told only the more expensive rooms had a Taj view and had to be requested. In fact, we had booked a Taj view room! We booked dinner in the restaurant, excellent meal and very helpful and attentive staff We shopped in the hotel shops, again very helpful people. The prices were very comparable to other shops.
Stayed 1 night in Nov 2019